Flycast Partners: Technology Buzz artwork

Flycast Partners: Technology Buzz

315 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 6 ratings

This technology podcast explores the newest tools, solutions, industry trends, and current best practices in the world or IT. Whether you are a pro or new to Enterprise Service Management, hear from certified IT experts as they share real process-driven techniques for improving service delivery, the customer experience, and digital transformation.

Technology Education How To itil it service management itil service life cycle itsm it services esm it podcast information technology
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Episodes

Introduction Ethan Collins

November 18, 2020 19:00 - 8 minutes - 6.2 MB

Meet our newest Client Development Representative Ethan Collins.

Nathan George- Flycast Partners as a solution

November 17, 2020 05:00 - 6 minutes - 4.73 MB

President and CEO of Flycast Partners explain to the audience why Flycast Partners is the solution.

Three Primary Responsibilities of the Customer Experience

November 17, 2020 05:00 - 6 minutes - 4.73 MB

No single vendor can deliver a selection of products that provides for all the demands of an organization’s IT shop. When an organization speaks directly to a vendor, their job is to position their product in the best light and sell it to the customer. It is not our intention to be a one-stop shop for any organization, but rather serve as a boutique specialist for your IT needs. 

Introduction Rob Simmers

November 11, 2020 05:00 - 10 minutes - 6.97 MB

Join us as we learn about one of our newest Senior Consultant Rob Simmers.

John Postorino-Flycast Partners as a Solution

November 10, 2020 05:00 - 9 minutes - 6.21 MB

Flycast Partners COO explains why you should consider Flycast Partners as a solution to your IT needs.

Introduction of Reuben Kelly

November 04, 2020 05:00 - 19 minutes - 13.7 MB

In this episode, you will hear from Reuben Kelly,  one of our new Client Development Representatives. He gives us a peek into his background and life.

Helping Military/FED Accelerate the Execution of Requirements

November 03, 2020 05:00 - 3 minutes - 2.1 MB

Bobby McCullough gives us a high-level peek into his November 5th presentation.

Meet Pamela Boyd

October 28, 2020 04:00 - 6 minutes - 4.54 MB

During this podcast, I will introduce you to one of our newest Support Analysts, Pam Boyd.

Why ITIL Simulations?

October 27, 2020 19:00 - 3 minutes - 2.26 MB

Auslyn Groups Michael Vikdal presents a high-level view of our October 29th webinar on ITIL Simulations.

Introducing Adam Montgomery

October 22, 2020 14:00 - 9 minutes - 6.21 MB

Meet Flycast Partners latest family addition, Adam Montgomery. Hear all about where Adam came from and what led him to Flycast Partners.

BMC Helix Discovery Introduction

October 22, 2020 13:00 - 4 minutes - 3.06 MB

In this episode, Kyle Hamilton of Flycast Partners will introduce our Government Discovery webinar for October 22nd.

Introduction to sigmaGO

August 28, 2020 15:00 - 13 minutes - 9.15 MB

Sreedhar Reddy of sigmaGO gives a quick introduction of himself and sigmaGO. He shares the history and reasons behind the app. Sreedhar gives us a high-level introduction to our September 9th event.

Bart Damons-Beginnings

August 25, 2020 13:00 - 9 minutes - 6.52 MB

Bart Damons, a Flycast Partners Business Analyst, talks about how he became interested in technology and IT.

Flycast Partners Business Analysts Bart and John

August 19, 2020 20:00 - 13 minutes - 9.13 MB

Bart Damons and John Rodriguez share how they make sure our customers get the services they need to for their projects. They explain some things to consider before getting into an IT project and more efficient ways to get through it.

Family Life During COVID-19 Part 2

August 19, 2020 19:00 - 13 minutes - 9.08 MB

Chris Brunson, Senior Consultant at Flycast Partners) and his wife Rebecca tell us how their lives have changed at home due to COVID-19.

Family Life During COVID-19

August 14, 2020 15:00 - 11 minutes - 7.95 MB

Flycast Partners COO John Postorino and his daughter Isabella share how their family life has changed because of COVID-19.

Flycast Partners John Rodriguez - Beginnings

August 13, 2020 20:00 - 8 minutes - 5.7 MB

One of Flycast Partners Business Analysts shares his journey to get where he is today.

Thomas Scheel on Cherwell

August 05, 2020 14:00 - 4 minutes - 3.01 MB

Thomas Scheel explains a new automated workflow capability that he and the team created fro the Cherwell ITSM Tool.

Remote Working- The Norm

July 28, 2020 21:00 - 13 minutes - 9.47 MB

Cristy Castano, a Senior Consultant at Flycast Partners, chats with Rich Longo about the human factor of the remote workers' daily grind.

Ivanti Today and What is in the Future

July 22, 2020 13:00 - 10 minutes - 7.58 MB

Jeff Abbott, Ivanti's President, talks with Rich Longo about where Ivanti is today and where they are headed in the very near future.

Surviving a Security Audit

July 21, 2020 13:00 - 4 minutes - 3.1 MB

Bobby McCullough gives us a teaser on his July 23RD webinar. Are you ready for your next security audit? Never been a part of a security audit? Attend our webinar on Surviving a Security Audit to understand what to expect and why it is needed. Learn how to be better prepared and how to get the most out of the audit when your time comes. Join us on Thursday, July 23rd at 2 PM EDT with Bobby McCullough for our Surviving a Security Audit

Ian Abercrombie Blog Introduction

July 15, 2020 13:00 - 9 minutes - 6.36 MB

Ian chats about his new upcoming blog.

Maturing IT Processes Can Hamper Progress to New Solutions

July 15, 2020 13:00 - 9 minutes - 6.36 MB

How do you incorporate more processes  in an increasingly complex environment? This is a necessary move to ensure that systems are stable and reliable, but the problem is that it also introduces a not insignificant workload and often leads to delays. If not managed properly, this can drastically reduce the productivity of development initiatives designed to improve those systems. How can you reduce the risk? Listen in for answers.

Purchasing Enterprise Software

July 14, 2020 13:00 - 3 minutes - 2.37 MB

Bobby McCullough gives us a brief overview of his July 16TH presentation on Purchasing Enterprise Software. When making decisions for purchasing enterprise software, you must first take into consideration how these decisions will affect your whole organization. If you are new to a large organization for the first time or if your organization is thinking about purchasing enterprise-class software, this webinar is for you. We will cover best practices for both organization and process for purc...

Update on Ivanti Events with Alex Sutton

July 08, 2020 12:00 - 8 minutes - 6.01 MB

Alex Sutton of Ivanti tells us about all of Ivanti's upcoming events. We also discuss how events will evolve going forward.

Salesforce Users and RemedyForce Introduction

July 07, 2020 13:00 - 3 minutes - 2.52 MB

Kyle Hamilton gives us a taste of our July 9th webinar topic. Are you ready to remove complexity, empower your users, and accelerate your business? BMC Helix Remedyforce is an IT service management solution built on the Salesforce Platform™, the world’s most widely recognized cloud platform. It combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Built with speed and flexibility in mind, BMC Helix Remedyforce is ...

Things to Consider When Replacing an ITSM Tool

July 02, 2020 21:00 - 6 minutes - 4.46 MB

Pierre Aeschlimann of Cherwell, shares with us the import things to think about when replacing your ITSM tool. Many organizations like yours have invested in ITSM software with the goal of modernizing your IT operations, improving productivity, and in the process, enhancing overall experience for your employees. Years later those same organizations are now asking themselves, have I achieved those goals? Is the value delivered worth the high price? It’s these questions that have dominated dis...

The New Norm

June 24, 2020 20:00 - 12 minutes - 8.95 MB

David Apple and Rich Longo have a discussion about what the new needs and new "Norm" are for our existing and future customers.

Ivanti Asset Management Virtual Lunch and Learn Intro

June 19, 2020 19:00 - 4 minutes - 3.26 MB

Bobby McCullough gives us a sneak peek into his June 25th Asset Management event.

Follower-ship Presented by John Postorino.

June 16, 2020 19:00 - 7 minutes - 5.11 MB

A leader cannot lead unless they have followers.  In most instances, followers are more important and have more impact than the leader.  Understanding the overall impact of follower-ship on leadership is critical to an organizations success.  Our COO, John Postorino will provide his prospective on the two and how to identify and cultivate team members based upon one of their four follower-ship types.

Upcoming Flycast Partners Blogs

June 15, 2020 12:00 - 14 minutes - 9.68 MB

Dean, Nic and Thomas each discuss their upcoming blogs. They give you a little teaser on their different blog topics Benefits of Centralized Workflow Automation, Failing to Succeed in ITSM Design and Maturing IT Processes can Hamper Progress to New IT Solutions.

Brenda Puff Talking About Moving During a Global Pandemic

May 27, 2020 04:00 - 15 minutes - 10.3 MB

Brenda talks to Rich Longo about teh obstacles that she encountered while moving during COVID-19. She gives a very lighthearted account of the obstacles she had to over come to get to Cleveland, Ohio from St Petersburg, Florida.

Everett Brooks of Ivanti and the Remote Worker Situation

May 26, 2020 04:00 - 12 minutes - 8.67 MB

Everett and Rich discuss the effects that the COVID-19 pandemic have had on IT. They talk about what the future may look like going forward for organizations.

Carrie Pymm Discusses Ivanti today

May 20, 2020 04:00 - 15 minutes - 10.3 MB

In this episode, Carrie talks about her journey to get to where she is today. She enlightens us on where Ivanti is going and what some of their up coming events are.

Seth Tossie on Changes in IT

May 19, 2020 12:00 - 14 minutes - 9.76 MB

Rich Longo interviews Seth on his thoughts about the changes now and after this pandemic. Seth talks about some of the new focus of Ivanti Software and shares his thoughts about the future of IT.

These New Challenges Are Really No Challenge At All

May 13, 2020 04:00 - 11 minutes - 7.82 MB

Cristy Castaño has always worked remotely, so this new transition is no challenge for her. But as a Senior Consultant, she works directly with customers and is experiencing new challenges through them. This has helped to bridge that connection between Cristy and our customers as she's able to understand what they're going through from years of experience. 

Catching Up On Old Ways

May 12, 2020 12:00 - 15 minutes - 10.4 MB

This quarantine is the perfect time to work on projects that you haven't had the time for. In Kyle Hamilton's case, there's no excuse for neglecting his motorcycle anymore. All the promises that he made to take care of it and ride more often can finally be kept. What are some projects that you've picked up during this extra time?

There's a Solution To Everything, No Matter How Big or Small

May 06, 2020 12:00 - 6 minutes - 4.75 MB

Simple tasks seem a little harder nowadays. Kim Gagon, Director of Operations at Flycast Partners, has noticed new challenges that customers weren't prepared for. Luckily there's a solution for everything no matter how small or large the challenge. Tap to listen for a few tips that can help to make every day a little easier. 

Focusing On The Positive

May 05, 2020 12:00 - 12 minutes - 8.88 MB

Who else is discovering hidden talents about themselves during this quarantine? Bobby McCullough, Sales Engineer at Flycast Partners, and his family are making the most out of this current pandemic by finding new ways to communicate and get things accomplished. What new things have you tried during this quarantine?

Adjusting A Little More Each Day

April 29, 2020 12:00 - 7 minutes - 5 MB

What's been something about the current pandemic that's still taking time for you to get used to? Luckily at Flycast Partners, we were prepared to accommodate our employees and customers. Being considerate of everyone's situation and being flexible is key to making this new transition successful. Check out other tips from Bill Auvil, our Chief Customer Officer.

Grounding Your Roots

April 28, 2020 12:00 - 7 minutes - 5.51 MB

Meet Mark Parker, one of our Lead Development Representatives at Flycast Partners! Mark's love for traveling allowed him to try out different jobs before joining us. But it's never too late to ground your roots and continue to strive for success. Get to know Mark and how he's continuously working towards his goals.

Reporting For BMC Track-It!

April 22, 2020 12:00 - 6 minutes - 4.22 MB

Rosemary Lieberman is helping make our customer's BMC Track-it! reporting easier by giving you a better picture of your workload and ticketing system. Find out more here!

Stepping Stones to Success

April 21, 2020 12:00 - 12 minutes - 8.92 MB

When's the last time you experienced something negative that in the long run turned out to be positive? We all need that little push that will get us out of our comfort zone. That little push could lead us to the stepping stones to our success. Find out what led Tom Whitfield to join the Flycast Family.

Ivanti Unified Endpoint Management Q & A

April 14, 2020 12:00 - 22 minutes - 15.7 MB

What makes Ivanti's UEM so great? We're glad you asked! You sent in your questions, and we have the answers here for you. Mike Mosely, one of  Ivanti's Unified Endpoint Management experts, joins us in this podcast to help you understand how Ivanti's solution can ease your current IT struggles during these difficult times.

We're In This Together

April 08, 2020 12:00 - 19 minutes - 13.4 MB

During these times of uncertainty, it can be hard to trust that businesses truly understand what you and your organization are going through. But we're all human behind the screens and on the other end of the line. We have your best interest because we're all in this together. John Postorino, Chief Operations Officer, joins us in this podcast to provide you with the different ways that Flycast Partners can alleviate your new and old IT struggles.

Remember When We Could Still Travel? What Good Times.

April 07, 2020 12:00 - 13 minutes - 9.46 MB

Talk about being "seasoned"! Working in a job field you love for 25+ years, traveling all over the world, learning languages, owning almost a zoo in your house—Life has been good for Cristy Castaño, one of our Flycast Partners' consultants. Find out about her adventures and what she's been up to all these years.

Did Carole Baskin Feed Her Husband To The Tigers?

April 03, 2020 12:00 - 14 minutes - 10.2 MB

Mental health is important. For that reason, we're taking some time to distract ourselves with Tiger King! *Spoiler alert* for those that still haven't watched the new docuseries, we will spoil it here. So many questions left unanswered, and of course, we all have our own opinions.

Prevailing Through Difficulties In IT

April 01, 2020 12:00 - 11 minutes - 8.24 MB

It hasn't been a usual business day lately. There's uncertainty about many things, but we must keep moving forward despite the difficulties around us. How is your company moving forward? Flycast Partners and Ivanti workers are adjusting to the change differently than most companies. Alex Sutton, Channel Marketing Manager at Ivanti, is here to tell us how they're managing and some tips to help you prevail.

Staying Safe While Working During COVID-19

March 24, 2020 12:00 - 7 minutes - 5.11 MB

As we're impacted by COVID-19 every day, we have to stay vigilant. Ryan Schweppe has been working in the IT space for over a decade and knows the risks that people take in order to provide services and help for others. Here are a few tips to keep you and your team safe and how to keep your business operating remotely.

Coronavirus: Tips & Tricks For Stopping The Spread

March 17, 2020 12:00 - 9 minutes - 6.38 MB

Dean Pierce, one of our Senior Consultants, is not messing with the Coronavirus. Working in healthcare for 7 years has helped Dean learn how to deal with such epidemics from an IT perspective. Don't overlook these simple tips, find out what they are here!