Flycast Partners: Technology Buzz
315 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 6 ratingsThis technology podcast explores the newest tools, solutions, industry trends, and current best practices in the world or IT. Whether you are a pro or new to Enterprise Service Management, hear from certified IT experts as they share real process-driven techniques for improving service delivery, the customer experience, and digital transformation.
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Episodes
Webinar Sneak Peek: Modernizing Service Management with BMC Helix ITSM
January 25, 2022 14:00 - 1 minute - 1.04 MBWhat self-service features provide an easier way for users to resolve issues on their own? What processes address the dramatic rise in remote users? How does automation and AI play a role in reducing high volume? For our January 26 Webinar, Modernizing ITSM, learn from skilled IT specialists how you can empower users to be productive anywhere while enabling strategic monitoring of your IT operations, detecting issues around the clock to ensure your systems are performing as intended.
Webinar Sneak Peek - Preparing + Responding to a Breach with Keeper Security
November 11, 2021 21:00 - 3 minutes - 2.46 MBHow can you prepare for and respond to a security breach? What is Incident Response? Flycast Partners discusses how organizations can put in place cybersecurity practices that minimize an exploited vulnerability. If you are concerned with ransomware and security incidents going on in your organization, there are preventative measures to ensure your networks, data, and user information remain safe.
Preparing + Responding to a Breach with Keeper Security - Webcast Teaser
November 11, 2021 21:00 - 3 minutes - 2.46 MBHow can you prepare for and respond to a security breach? What is Incident Response? Flycast Partners discusses how organizations can put in place cybersecurity practices that minimize an exploited vulnerability. If you are concerned with ransomware and security incidents going on in your organization, there are preventative measures to ensure your networks, data, and user information remain safe.
"Tool Sprawl" and its Effects on IT - Current Events in IT - October 26th, 2021
October 26, 2021 05:00 - 8 minutes - 5.61 MBWhat is Tool Sprawl? Flycast Partners discusses its effects on IT as well as the challenges of overcoming siloed data and processes. Learn ways organizations can be proactive across their entire environment in reducing errors, duplication of data, and troubleshooting time.
7 Security Practices to Protect Against Attacks in IT - Current Events in IT- October 19th, 2021
October 19, 2021 05:00 - 9 minutes - 6.8 MBWhat security practices can you use to protect your information? Flycast Partners discusses the 7 security practices to defend networks, secure data, and protect against attacks and breaches. This includes an overview of security awareness, monitoring, taking social engineering seriously, and proactive auditing, just to name a few.
Customer Service in IT - Current Events in IT - October 12th, 2021
October 12, 2021 05:00 - 9 minutes - 6.55 MBHow do you create a customer service culture within IT? Hear about the proactive steps one can take to strategically mix business and IT for a more satisfied user experience. Flycast Partners discusses customer service, its benefits, and a number of ways to ensure your users quickly find the answers they need.
Current Events in IT by Bobby McCullough Facebook, Instagram and WhatsApp Outage
October 07, 2021 16:00 - 11 minutes - 7.93 MBBobby McCullough what happened to cause the Facebook, Instagram, and WhatsApp outage.
Facebook, Instagram and WhatsApp Outage - Current Events in IT - October 7th
October 07, 2021 16:00 - 11 minutes - 7.93 MBFlycast Partners discusses in-depth what happened to cause the Facebook, Instagram, and WhatsApp outage.
Current Events in IT Security with Frederick Sears October 6th, 2021
October 06, 2021 05:00 - 7 minutes - 4.98 MBFrederick Sears, IT Security Lead at Flycast Partners, explains what our new "Current Events in IT Security" will address.
Introducing Current Events in IT Security with Frederick Sears - October 6th, 2021
October 06, 2021 05:00 - 7 minutes - 4.98 MBFlycast Partners explains what our new "Current Events in IT Security" will address, and examines the latest trends in ITSM and IT Security to keep data safe and ensure networks remain secure.
Current Events in IT by Bobby McCullough October 5th, 2021
October 05, 2021 05:00 - 12 minutes - 8.5 MBBobby McCullough talks about the IT labor shortage and what management must consider going forward.
What to Consider During IT Labor Shortage - Current Events in IT - October 5th, 2021
October 05, 2021 05:00 - 12 minutes - 8.5 MBFlycast Partners discusses the IT labor shortage, what management must consider going forward, and how organizations and their most talented team members can continually adapt to the ebb and flow of change.
Benefits of Continual Service Improvement
September 30, 2021 15:00 - 9 minutes - 6.36 MBHow can organizations maximize their IT technologies? Flycast Partners Senior Consultant Thomas Scheel explains the benefits and importance of Continual Service Improvement as well as the out of box thinking that can help organizations improve business and operations management processes.
Continual Service Improvement
September 30, 2021 15:00 - 9 minutes - 6.36 MBFlycast Partners Senior Consultant Thomas Scheel, explains the benefits and importance of Continual Service Improvement.
IT Security
September 30, 2021 15:00 - 9 minutes - 6.75 MBFrederick Sears, Flycast Partners IT Security Lead, talks about things to consider when addressing IT Security today.
5 Things to Consider When Addressing IT Security Today
September 30, 2021 15:00 - 9 minutes - 6.75 MBWhat do you need to protect your information? Flycast Partners talks about strategies and techniques to consider when addressing IT Security today. Learn how organizations can develop an effective security posture to ensure networks and data remain secure.
Things to Consider When Addressing IT Security Today
September 30, 2021 15:00 - 9 minutes - 6.75 MBWhat do you need to protect your information? Flycast Partners talks about strategies and techniques to consider when addressing IT Security today. Learn how organizations can develop an effective security posture to ensure networks and data remain secure.
Benefits of Working with Flycast Partners
September 22, 2021 05:00 - 14 minutes - 10.2 MBWhat technologies, processes, and resources are needed to achieve growth and success? In today’s episode, David Apple and Rich Longo highlight the benefits of working with Flycast Partners. Hear about the many ways we can help your organization align its business needs with the technology demands users expect.
Current Events in IT by Bobby McCullough September 21st, 2021
September 21, 2021 05:00 - 10 minutes - 7.45 MBCurrent Events expert, Bobby McCullough, talks about how the Metaverse will change the world.
How Will Metaverse Change The World? - Current Events in IT - September 21st, 2021
September 21, 2021 05:00 - 10 minutes - 7.45 MBFlycast Partners discusses the Metaverse and the new emerging technologies that will transform how people interface with the world.
Self-Service Portal: Uses and What To Consider When Creating One
September 15, 2021 05:00 - 8 minutes - 5.63 MBFlycast Partners explains the multiple ways self-service portals can help organizations perform faster and safer techniques of service delivery as well as what to consider when creating a self service portal.
Self Service Portal
September 15, 2021 05:00 - 8 minutes - 5.63 MBSenior Consultant Chris Brunson, explains the uses for a self-service portal and what to consider when creating one.
Data Decay - Current Events in IT - September 14, 2021
September 14, 2021 05:00 - 12 minutes - 8.95 MBWhat is Data Decay? Flycast Partners discusses the challenges organizations face when gaining control of Data Decay as well as the preventative measures you can take to ensure that it does not happen to you when integrating and syncing information.
Ivanti Voice Capabilities and Applications
September 08, 2021 05:00 - 11 minutes - 7.97 MBIn today’s episode, presented by Flycast Partners, Senior Consultant Todd Hayden explains Ivanti Voice capabilities, its various voice-enabled applications, and the ways it can improve customer service and promote Self-Service.
Ivanti Voice
September 08, 2021 05:00 - 11 minutes - 7.97 MBSenior Consultant Todd Hayden, explains Ivanti Voice capabilities and various applications of the product.
What Happened During the Accenture Attack - Current Events in IT - September 7th, 2021
September 07, 2021 05:00 - 6 minutes - 4.15 MBAnother security breach? Why are so many organizations suffering from exploits and vulnerabilities? Flycast Partners addresses the Accenture attack, what really happened, and how the organization responded to the cyberattack.
Crypto-Currency
September 01, 2021 05:00 - 21 minutes - 14.8 MBWhat is crypto? What is blockchain? In today’s episode, presented by Flycast Partners, Kyle Hamilton gives his take on the crypto market, the truth about Blockchain, and how this new technology offers surprising opportunities for success and growth in multiple industries.
Benefits of Blockchain Technology- Current Events in IT - August 31st, 2021
August 31, 2021 05:00 - 12 minutes - 8.65 MBFlycast Partners discusses how blockchain technologies work, the benefits, and the importance of its capability for the future of business.
Loss of IT Employees During the Great Resignation - Current Events in IT - August 24th,2021
August 24, 2021 05:00 - 10 minutes - 7.21 MBFlycast Partners discusses the loss of IT employees during the "Great Resignation" and what it means for the industry's future.
Current Events in IT by Bobby McCullough August 24th,2021
August 24, 2021 05:00 - 10 minutes - 7.21 MBBobby McCullough and Rich Longo talking about the loss of IT employees during the "Great Resignation".
Cherwell Translation Support
August 18, 2021 05:00 - 18 minutes - 12.8 MBSenior Consultant Dean Pierce of Flycast Partners talks about the capabilities of Cherwell's translation support. He goes in-depth into how organizations can benefit from being able to communicate with users in their own language.
Current Events in IT by Bobby McCullough August 17th, 2021
August 17, 2021 05:00 - 8 minutes - 6.07 MBBobby McCullough talks about the best approach to explaining complex technology to business leaders.
Best Approach to Explaining Complex Technology to Business Leaders - Current Events in IT - August 17th, 2021
August 17, 2021 05:00 - 8 minutes - 6.07 MBFlycast Partners discusses the best approach for explaining complex technology to business leaders and helping them understand the current trends and changes taking place in the IT marketplace.
Ways to Cultivate a Cyber-Aware Culture - Current Events in IT - August 10th, 2021
August 13, 2021 14:00 - 11 minutes - 8.07 MBCan you spot the attempted security breach? Flycast Partners discusses ways to cultivate a cyber-aware workforce. The discussion includes how leadership can change the current work culture, the best habits for improving security organization wide, and how the human component can strengthen cybersecurity.
Current Events in IT by Bobby McCullough August 10th, 2021
August 13, 2021 14:00 - 11 minutes - 8.07 MBBobby talks to us about ways to cultivate a cyber-aware culture.
Best Ways to Cultivate a Cyber-Aware Culture
August 13, 2021 14:00 - 11 minutes - 8.07 MBCan you spot the attempted security breach? Flycast Partners discusses ways to cultivate a cyber-aware workforce. The discussion includes how leadership can change the current work culture, the best habits for improving security organization wide, and how the human component can strengthen cybersecurity.
The Importance of SLA and SLM's
July 21, 2021 19:00 - 10 minutes - 7.34 MBSenior Consultant Cristy Castano talks about the difference between about Service Level Agreements and Service Level Management. Learn about what processes can provide a more efficient way of ensuring organizations maintain SLAs and SLMs effectively.
The Importance of SLAs and SLMs
July 21, 2021 19:00 - 10 minutes - 7.34 MBSenior Consultant Cristy Castano talks about the difference between about Service Level Agreements and Service Level Management. Learn about what processes can provide a more efficient way of ensuring organizations maintain SLAs and SLMs effectively.
The Evolution of Flycast Partners - A Message From Our Team - Part 3
July 20, 2021 04:00 - 1 minute - 827 KBThe team at Flycast Partners continues to talk about where they see IT going in the future and how our consultants, services, and tools can help provide technologies and processes that can ensure growth and success.
The Evolution of Flycast Partners - A Message From Our Team - Part 2
July 13, 2021 05:00 - 14 minutes - 10.2 MBLearn from our team of IT experts how ten years in the IT sphere has helped us mature and evolve into an organization that provides a comprehensive toolbox of IT solutions that can digitally transform small and large organizations.
Happy Birthday Flycast Partners Part 2
July 13, 2021 05:00 - 14 minutes - 10.2 MBWhat are some things that have helped Flycast Partners evolve?
Current Events in IT by Bobby McCullough July 13th, 2021
July 13, 2021 04:00 - 9 minutes - 6.6 MBBobby McCullough talks with Rich Longo about how alarming the Kaseya hack was.
The Kaseya Hack - Current Events in IT - July 13th, 2021
July 13, 2021 04:00 - 9 minutes - 6.6 MBWhat can an organization do to keep its information safe? Flycast Partners discusses how the Kaseya hack occurred and its lasting effects on IT Security.
Current Events in IT by Bobby McCullough July 6th, 2021
July 06, 2021 16:00 - 7 minutes - 5.32 MBBobby McCollough explains why security breaches are affecting bank rates for companies.
The Effects of Security Breaches - Current Events in IT - July 6th, 2021
July 06, 2021 16:00 - 7 minutes - 5.32 MBFlycast Partners discusses why security breaches are affecting bank rates as well as the techniques and improvements that organizations can use to maintain and effective security posture.
The Evolution of Flycast Partners - A Message From Our Team - Part 1
July 06, 2021 13:00 - 14 minutes - 9.77 MBThe team of IT experts at Flycast Partners reflects on their first impressions upon joining the organization.
Learn Automation Strategies - Current Events in IT - June 22nd
June 22, 2021 05:00 - 10 minutes - 7.19 MBFlycast Partners discusses how to determine automation opportunities within the organization as well as the automation strategies that can help secure their IT environments and protect their networks and devices.
Third Party Monitoring
June 16, 2021 05:00 - 6 minutes - 4.56 MBBobby McCullough gives his insight on the importance of 3rd party monitoring.
The Importance of Third-Party Monitoring
June 16, 2021 05:00 - 6 minutes - 4.56 MBFlycast Partners gives insight on the importance of third party monitoring. These kinds of tools allow organizations to bring data together from different monitoring solutions to have a single view for all of your monitoring. Learn about what should be monitored internally and what should be monitored through a third party application.
Automation: Latest Survival Skill For IT - Current Events in IT - June 15th
June 15, 2021 05:00 - 9 minutes - 6.63 MBAre you aware of all the ways Automation can help? Flycast Partners explains how Automation is now an essential for improving staff productivity, IT operations, and service quality.