Things to Consider When Replacing an ITSM Tool
Flycast Partners: Technology Buzz
English - July 02, 2020 21:00 - 6 minutes - 4.46 MB - ★★★★★ - 6 ratingsTechnology Education How To itil it service management itil service life cycle itsm it services esm it podcast information technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: The New Norm
Next Episode: Salesforce Users and RemedyForce Introduction
Pierre Aeschlimann of Cherwell, shares with us the import things to think about when replacing your ITSM tool. Many organizations like yours have invested in ITSM software with the goal of modernizing your IT operations, improving productivity, and in the process, enhancing overall experience for your employees. Years later those same organizations are now asking themselves, have I achieved those goals? Is the value delivered worth the high price? It’s these questions that have dominated discussions within many organizations today. Sound interesting? We can help.