The Pre-Shift Podcast
112 episodes - English - Latest episode: 5 months ago -The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way.
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Episodes
Chad Mackay, CEO of Fire and Vine Hospitality
December 05, 2023 17:00 - 24 minutes - 16.6 MBThe Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Chad Mackay, CEO of Fire & Vine Hospitality in Seattle, WA. Chad Mackay, CEO of Fire & Vine Hospitality, leads a multi-concept operator o...
Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings
October 31, 2023 19:00 - 24 minutes - 16.6 MBThe Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings in Boston, Mass. Irene Shiang Li co-founded Mei Mei in Boston in 2013 and bui...
Ji Hye Kim, Chef/Owner at Miss Kim | S2E12
October 11, 2023 13:00 - 25 minutes - 17.4 MBThe Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams. Host D.J. Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Ji Hye Kim, Chef/Owner of Miss Kim in Ann Arbor. Ji Hye was awarded one of Food & Wine's Best New Chefs in 2021 and a multi-time James ...
Jason Hammel, Chef and Owner of Lula Cafe
June 30, 2023 13:00 - 18 minutes - 13.1 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Kwini Reed, Co-owner of Poppy + Rose, Poppy & Seed, and Root of All Foods
June 14, 2023 13:00 - 32 minutes - 22.2 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Joe Kahn and Chris Artinian of Condado Tacos
May 24, 2023 14:00 - 25 minutes - 17.8 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Michel Falcon, Founder & CEO of Brasa Peruvian Kitchen
May 10, 2023 13:00 - 38 minutes - 26.2 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Ron Hsu, Owner of Lazy Betty, Humble Pie, and Juniper Cafe
April 27, 2023 16:00 - 24 minutes - 17.2 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Eric Huang, Chef/Owner of Pecking House
April 12, 2023 14:00 - 19 minutes - 13.2 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Katie Button, CEO / Co-Founder of Katie Button Restaurants | S2E5
March 29, 2023 10:00 - 24 minutes - 16.7 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Eric Scheffer, Founder and CEO of Scheffer Group | S2 E4
March 10, 2023 14:00 - 12 minutes - 8.43 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Newton Hoang, Director of Marketing & IT at 7 Leaves Cafe | S2 E3
February 24, 2023 13:00 - 23 minutes - 16.1 MBThe Pre-Shift Podcast presented by 7shifts (formerly The Restaurant Growth Podcast) breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lesson...
Kelly Phillips, Founder of Destination Unknown Restaurants
February 08, 2023 11:00 - 16 minutes - 11.4 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Anthony Valletta, President of bartaco | S2E1
January 25, 2023 11:00 - 20 minutes - 14.5 MBThe Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses. Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned along the way. On this e...
Creating a restaurant culture that attracts and retains with Danny Meyer and Jordan Boesch
August 30, 2022 13:00 - 56 minutes - 38.8 MBHow do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments, which invests in companies that serve the hospitality space. Danny joined 7shifts CEO, Jordan Boesch, for a talk hosted by Danny Klein of Food News Media. From w...
Danny Meyer and Jordan Boesch | S1E29
August 30, 2022 13:00 - 56 minutes - 38.8 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality ...
Creating a restaurant culture that attracts and retains with Danny Meyer and Jordan Boesch
August 30, 2022 13:00 - 56 minutes - 38.8 MBHow do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments, which invests in companies that serve the hospitality space. Danny joined 7shifts CEO, Jordan Boesch, for a talk hosted by Danny Klein of Food News Media. From w...
Leading the New Kitchen Culture with Adam Lamb
August 16, 2022 10:00 - 46 minutes - 31.7 MBThe restaurant business is notorious for being a tough one to work in. And for decades, it has been. But we’re at an inflection point—and restaurant leaders are rethinking what it means to be a part of this industry right now. A better work environment is here, and for guys like Adam Lamb, it’s a long time coming. Adam and I sat down to discuss his career as a chef, when he realized that things needed to change, and how he’s begun to do just that from his position as a leader. We also chat ...
Adam Lamb, Founder of Chef Life Radio | S1E28
August 16, 2022 10:00 - 46 minutes - 31.7 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The restaurant business is notorious for being a tough one to work in. And for decades, it has been. But we’re at an inflection point—and restaurant leaders are rethinking what it means to be a p...
Going all in on restaurant culture with Chris Smith, CEO at Zunzi's + Zunzibar
August 02, 2022 14:00 - 39 minutes - 27 MBZunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise. In this episode, we chat with Chris about the culture at Zunzi’s and Zunzibar: the why behind it, how they maintain it, and what they hope it will do for their guests, community, and most importantly, their team. The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costantino. About 7shifts Since 2014, 7shifts has helped rest...
Chris Smith, CEO at Zunzi's + Zunzibar | S1E27
August 02, 2022 14:00 - 39 minutes - 27.1 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise. In this episode, we chat with Chris about the c...
Making MáLà Project with Amelie Kang, Owner of MáLà Project NYC
July 20, 2022 14:00 - 26 minutes - 18.2 MBOn the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New York City. Amelie opened the first location of her restaurant at the young age of 23—and has learned a lot of lessons along the way. Amelie takes us through: How her role (and team!) has changed as they've expanded to three locations Her team’s people-first approach to employee management Hopes for the future of the restaurant business What to order in your Szechuan dry pot And more! The...
Amelie Kang, Owner of MáLà Project NYC | S1E26
July 20, 2022 14:00 - 26 minutes - 18.2 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. On the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New York City. Amelie opened the first location of her restaurant at the young age of 23—and has lea...
Matt Plapp, CEO of America’s Best Restaurants | S1E25
July 05, 2022 10:00 - 52 minutes - 35.8 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. And they’ve learned what s...
Own diner’s attention with Matt Plapp, CEO of America’s Best Restaruants Guest Name: Matt Plapp
July 05, 2022 10:00 - 52 minutes - 35.8 MBMatt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. And they’ve learned what separates successful restaurants from struggling ones. Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing What 90 to 95% or restaurant are not doing—but should be A ton of creative ways to collect customer data The importance of...
Own diner’s attention with Matt Plapp, CEO of America’s Best Restaurants
July 05, 2022 10:00 - 52 minutes - 35.8 MBMatt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. And they’ve learned what separates successful restaurants from struggling ones. Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing What 90 to 95% or restaurant are not doing—but should be A ton of creative ways to collect customer data The importance of...
Alex Canter, CEO of Nextbite | S1E24
July 01, 2022 10:00 - 41 minutes - 28.5 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Alex Canter is a fourth generation restaurateur at Canter’s, the famous Los Angeles deli. And he was very early on the delivery and virtual restaurant game. Now, he’s a leader in the space at Nex...
Going all in on virtual restaurants with Alex Canter, CEO of Nextbite
July 01, 2022 10:00 - 41 minutes - 28.5 MBAlex Canter is a fourth generation restaurateur at Canter’s, the famous Los Angeles deli. And he was very early on the delivery and virtual restaurant game. Now, he’s a leader in the space at Nextbite, creating virtual brands with celebrities and helping small restaurants maximize revenue in the process. We chat about: The early days of food delivery in LA The growing pains of adding delivery to a decades-old brand Alex’s first virtual brand, Grilled Cheese Heaven The creation of Orderma...
Kristen Barnett, Founder of Hungry House | S1E23
June 21, 2022 14:00 - 33 minutes - 23 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Ghost kitchens are hot. But that doesn’t mean they’re for every operator. Kristen Barnett joins us on this episode of the Restaurant Growth Podcast. Kristen knows ghost kitchens well—and after a...
The anti-ghost kitchen with Kristen Barnett, Founder of Hungry House
June 21, 2022 14:00 - 33 minutes - 22.9 MBGhost kitchens are hot. But that doesn’t mean they’re for every operator. Kristen Barnett joins us on this episode of the Restaurant Growth Podcast. Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. We get into: Ghost kitchen myths When the ghost kitchen model is a good idea for an operator What you need to know to be successful with this restaurant model Why Hungry House is called an “anti” ghost kitchen And more! The ...
The new customer loyalty with Phil Crawford of CKE Restaurant | RGP #25
June 06, 2022 10:00 - 38 minutes - 26.7 MBCustomer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs, and their own way to reward customers and keep them coming back. We’re joined on this episode by Phil Crawford, the chief technology officer of CKE brands, better known as the parent of Carl's Jr. & Hardees. And we’re talking all things customer loyalty tech. We get into: Why digital loyalty programs are so essential right now What type of rewar...
Phil Crawford, Chief Technology Officer of CKE Restaurant | S1E22
June 06, 2022 10:00 - 38 minutes - 26.7 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs, and their own way to reward customers and keep th...
Staying ahead of the curve with Mijo Alanis of Beyond Juicery + Eatery
May 24, 2022 18:00 - 36 minutes - 25.3 MBHow do you stay on the pulse of what customers want? By paying close attention. Mijo Alanis has found success in his career by staying ahead of the curve—opening a juice and smoothie shop long before they were as ubiquitous as they are now. Mijo tells the story of Beyond Juicery from the way beginning of his career, how they’ve grown through franchising, and the “bus tub” moments that have helped him give the people what they want. In this episode, we cover: The moment that Mijo Alanis a...
Mijo Alanis, Founder of Beyond Juicery + Eatery | S1E21
May 24, 2022 18:00 - 36 minutes - 25.3 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you stay on the pulse of what customers want? By paying close attention. Mijo Alanis has found success in his career by staying ahead of the curve—opening a juice and smoothie shop long ...
Staying ahead of the curve with Mijo Alanis of Beyond Juicery + Eatery
May 24, 2022 18:00 - 36 minutes - 25.3 MBHow do you stay on the pulse of what customers want? By paying close attention. Mijo Alanis has found success in his career by staying ahead of the curve—opening a juice and smoothie shop long before they were as ubiquitous as they are now. Mijo tells the story of Beyond Juicery from the way beginning of his career, how they’ve grown through franchising, and the “bus tub” moments that have helped him give the people what they want. In this episode, we cover: The moment that Mijo Alanis a...
The state of the QSR and FSR industries with Danny Klein, Editor at Food News Media | RGP #22
May 10, 2022 13:00 - 50 minutes - 34.8 MBAs editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...
Where restaurants are headed in 2022 with Danny Klein, Editor at Food News Media | RGP #23
May 10, 2022 13:00 - 50 minutes - 34.8 MBAs editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...
Danny Klein, Editor at Food News Media | S1E20
May 10, 2022 13:00 - 50 minutes - 34.8 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. As editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ...
The state of the QSR and FSR industries with Danny Klein, Editor at Food News Media | RGP #23
May 10, 2022 13:00 - 50 minutes - 34.8 MBAs editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...
Brandon Poole, Founder of BrandGabs | S1E19
May 03, 2022 15:00 - 33 minutes - 23.1 MBBrandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business. The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costa...
Finding grounded certainty in the restaurant business with Brandon Poole | RGP #22
May 03, 2022 15:00 - 33 minutes - 23.1 MBBrandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business. The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costa...
Finding Grounded Certainty in the Restaurant Business with Brandon Poole | RGP #22
May 03, 2022 15:00 - 33 minutes - 23.1 MBBrandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business. The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costa...
Monte Silva, Founder of #HastagRestaurateur | S1E18
April 19, 2022 16:00 - 37 minutes - 25.5 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The hospitality industry doesn’t have the best reputation when it comes to work-life balance. Monte Silva wants to change that. After a successful run as GM from Wolfgang Puck led to burnout, Sil...
Finding work-life balance in the restaurant business with Monte Silva | RGP #21
April 19, 2022 16:00 - 37 minutes - 25.5 MBThe hospitality industry doesn’t have the best reputation when it comes to work-life balance. Monte Silva wants to change that. After a successful run as GM from Wolfgang Puck led to burnout, Silva is determined to figure out how to run profitable restaurants without sacrificing himself. Now, he teaches what he learned to restaurant owners through his coaching business, #Restauranteur. Monte joined us on the podcast to tell us his story and offer listeners tips on how to work “on” their busi...
The restaurant prosperity formula with David Scott Peters | RGP #20
April 05, 2022 00:00 - 31 minutes - 21.8 MBThis episode of the Restaurant Growth Podcast features David Scott Peters. He's a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with his restaurant prosperity formula. We break down what a prosperous restaurant does. How to find and train managers that compliment you and go through new ways to tackle a few familiar labor cost scenarios. The Restaurant Growth Podcast is hosted by Dominick, “DJ” Costantino About 7shifts Since 2014, 7shif...
David Scott Peters, Founder of Restaurant Prosperity | S1E17
April 05, 2022 00:00 - 31 minutes - 21.8 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. This episode of the Restaurant Growth Podcast features David Scott Peters. He's a restaurant coach and speaker who teaches restaurant operators how to cut costs and increase profits with his rest...
How (And Why) to Track Labor Productivity with Jim Taylor, Founder of BenchmarkSixty | RGP #19
March 28, 2022 10:00 - 28 minutes - 19.6 MBThe conventional methods of measuring restaurant labor cost—as a percentage of sales—are no longer enough to ensure success. One way to find success is to start measuring labor productivity—the number of customers your team can serve. We chat with Jim Taylor, founder of BenchmarkSixty, about why restaurants should be tracking labor productivity, the data you need how to do that and the huge impact it can have on your restaurant success. The Restaurant Growth Podcast is hosted by Dominick, “...
A better way to track restaurant labor with Jim Taylor, Founder of BenchmarkSixty | RGP #19
March 28, 2022 10:00 - 28 minutes - 19.6 MBThe conventional methods of measuring restaurant labor cost—as a percentage of sales—are no longer enough to ensure success. One way to find success is to start measuring labor productivity—the number of customers your team can serve. We chat with Jim Taylor, founder of BenchmarkSixty, about why restaurants should be tracking labor productivity, the data you need how to do that and the huge impact it can have on your restaurant success. The Restaurant Growth Podcast is hosted by Dominick, “...
Jim Taylor, Founder of BenchmarkSixty | S1E16
March 28, 2022 10:00 - 28 minutes - 19.6 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The conventional methods of measuring restaurant labor cost—as a percentage of sales—are no longer enough to ensure success. One way to find success is to start measuring labor productivity—the n...
Lauren Fernandez, Founder of Full Course | S1E15
March 14, 2022 16:00 - 41 minutes - 28.5 MBThis episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Restaurant growth is the sum of getting a lot of things right: company culture, real estate, SOPs, and more. Lauren Fernandez has done it as a franchisee at Chicken Salad Chick, and now at Full C...