The Pre-Shift artwork

The Pre-Shift

127 episodes - English - Latest episode: 13 days ago -

Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts.

Management Business restaurant management restaurants hospitality management hospitality food & beverage
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Episodes

Reinventing Restaurant Compensation with Zach Feinstein | Episode 47

June 26, 2024 22:00 - 28 minutes - 19.6 MB

Send us a Text Message. Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts. In this episode of the Pre Shift Podcast, host D.J. Costantino chats with Zach Feinstein, CEO and co-owner of the Feinstein Group, about an innovative commission-base...

Episode 46: Pike Howard of Felipe's Taqueria

June 11, 2024 14:00 - 43 minutes - 29.6 MB

Send us a Text Message. Great teams make great restaurants. On The Pre-Shift, restaurant operators and industry experts dive into what it takes to build great restaurant teams. We explore their stories, the strategies they use, and valuable lessons on running restaurant teams. Hosted by D. J. Costantino. Presented by 7shifts. In this episode, Pike Howard, co-owner and finance and development director of Felipe's Taqueria, shares the history of the restaurant chain founded in 2006, inspired...

Episode #45: Hassell Aviles, Director of Not 9 to 5

May 21, 2024 18:00 - 30 minutes - 20.9 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Hassel Aviles, Founder and Director of Not 9 to 5. Hassel Aviles has built a career in the hospitality and foods...

Episode #45: Hassel Aviles, Director of Not 9 to 5

May 21, 2024 18:00 - 30 minutes - 20.9 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Hassel Aviles, Founder and Director of Not 9 to 5. Hassel Aviles has built a career in the hospitality and foods...

Episode #44: Chris Britt, COO of Epic Restaurants

April 24, 2024 10:00 - 42 minutes - 29.3 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. In this episode, Chris Britt, Chief Operating Officer of Epic Restaurants, joins us. For nearly five years, Chris has served in a leadership capa...

Episode #43: Stella Dennig, Co-Owner/GM of Daytrip

April 04, 2024 12:00 - 31 minutes - 21.8 MB

Send us a Text Message. In this episode of the Pre-Shift podcast, host DJ dives deep into the intricacies of managing successful restaurant teams with Stella Denig, co-owner and GM of Daytrip Restaurant in Oakland, California. Stella shares insights on building a restaurant prioritizing pay equity, equitable compensation, and a strong internal culture. She discusses their unique business model, the challenges of introducing equitable systems, and the importance of legislative change in the ...

Episode #42: Chad Mackay, CEO of Fire and Vine Hospitality

December 05, 2023 17:00 - 24 minutes - 16.6 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Chad Mackay, CEO of Fire & Vine Hospitality in Seattle, WA. Chad Mackay, CEO of Fire & Vine Hospitality, leads a...

Chad Mackay, CEO of Fire and Vine Hospitality

December 05, 2023 17:00 - 24 minutes - 16.6 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Chad Mackay, CEO of Fire & Vine Hospitality in Seattle, WA. Chad Mackay, CEO of Fire & Vine Hospitality, leads a...

Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings

October 31, 2023 19:00 - 24 minutes - 16.6 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings in Boston, Mass. Irene Shiang Li co-founded Mei Mei ...

Episode #41: Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings

October 31, 2023 19:00 - 24 minutes - 16.6 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host DJ Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Irene Shiang Li, Cofounder of Prepshift & Mei Mei Dumplings in Boston, Mass. Irene Shiang Li co-founded Mei Mei ...

Ji Hye Kim, Chef/Owner at Miss Kim | S2E12

October 11, 2023 13:00 - 25 minutes - 17.4 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts is a deep dive into what it takes to run great restaurant teams.  Host D.J. Costantino covers the restaurant industry with conversations featuring industry leaders and innovators sharing their business growth insights, backgrounds, and valuable lessons on running restaurant teams. On this episode, we’re joined by Ji Hye Kim, Chef/Owner of Miss Kim in Ann Arbor. Ji Hye was awarded one of Food & Wine's Best New Chefs in 202...

Jason Hammel, Chef and Owner of Lula Cafe

June 30, 2023 13:00 - 18 minutes - 13.1 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Kwini Reed, Co-owner of Poppy + Rose, Poppy & Seed, and Root of All Foods

June 14, 2023 13:00 - 32 minutes - 22.2 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Joe Kahn and Chris Artinian of Condado Tacos

May 24, 2023 14:00 - 25 minutes - 17.8 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Michel Falcon, Founder & CEO of Brasa Peruvian Kitchen

May 10, 2023 13:00 - 38 minutes - 26.2 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Ron Hsu, Owner of Lazy Betty, Humble Pie, and Juniper Cafe

April 27, 2023 16:00 - 24 minutes - 17.2 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Eric Huang, Chef/Owner of Pecking House

April 12, 2023 14:00 - 19 minutes - 13.2 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Katie Button, CEO / Co-Founder of Katie Button Restaurants | S2E5

March 29, 2023 10:00 - 24 minutes - 16.7 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Eric Scheffer, Founder and CEO of Scheffer Group | S2 E4

March 10, 2023 14:00 - 12 minutes - 8.43 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Newton Hoang, Director of Marketing & IT at 7 Leaves Cafe | S2 E3

February 24, 2023 13:00 - 23 minutes - 16.1 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts (formerly The Restaurant Growth Podcast) breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where ...

Kelly Phillips, Founder of Destination Unknown Restaurants

February 08, 2023 11:00 - 16 minutes - 11.4 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Anthony Valletta, President of bartaco | S2E1

January 25, 2023 11:00 - 20 minutes - 14.5 MB

Send us a Text Message. The Pre-Shift Podcast presented by 7shifts breaks down everything you’ve ever wanted to know about running a restaurant better. Conversations with some of the biggest names, newest players, and industry innovators bring key insights into how they grew their businesses.  Host DJ Costantino asks probing questions to get to know restauranteurs, chefs, and executives better and find out where they came from, how they got to where they are, and what lessons they learned a...

Danny Meyer and Jordan Boesch | S1E29

August 30, 2022 13:00 - 56 minutes - 38.8 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of ...

Creating a restaurant culture that attracts and retains with Danny Meyer and Jordan Boesch

August 30, 2022 13:00 - 56 minutes - 38.8 MB

How do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments, which invests in companies that serve the hospitality space. Danny joined 7shifts CEO, Jordan Boesch, for a talk hosted by Danny Klein of Food News Media. From w...

Creating a restaurant culture that attracts and retains with Danny Meyer and Jordan Boesch

August 30, 2022 13:00 - 56 minutes - 38.8 MB

How do you create a restaurant culture that attracts staff and retains them? We asked someone who’s done it—the one and only Danny Meyer. Danny Meyer is the founder of Union Square Hospitality Group and Shake Shack, one of the most prolific restaurateurs of our time. Danny is also a founder of Enlightened Hospitality Investments, which invests in companies that serve the hospitality space. Danny joined 7shifts CEO, Jordan Boesch, for a talk hosted by Danny Klein of Food News Media. From w...

Leading the New Kitchen Culture with Adam Lamb

August 16, 2022 10:00 - 46 minutes - 31.7 MB

The restaurant business is notorious for being a tough one to work in. And for decades, it has been. But we’re at an inflection point—and restaurant leaders are rethinking what it means to be a part of this industry right now. A better work environment is here, and for guys like Adam Lamb, it’s a long time coming. Adam and I sat down to discuss his career as a chef, when he realized that things needed to change, and how he’s begun to do just that from his position as a leader. We also chat ...

Adam Lamb, Founder of Chef Life Radio | S1E28

August 16, 2022 10:00 - 46 minutes - 31.7 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. The restaurant business is notorious for being a tough one to work in. And for decades, it has been. But we’re at an inflection point—and restaurant leaders are rethinkin...

Going all in on restaurant culture with Chris Smith, CEO at Zunzi's + Zunzibar

August 02, 2022 14:00 - 39 minutes - 27 MB

Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise.  In this episode, we chat with Chris about the culture at Zunzi’s and Zunzibar: the why behind it, how they maintain it, and what they hope it will do for their guests, community, and most importantly, their team.  The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costantino. About 7shifts Since 2014, 7shifts has helped rest...

Chris Smith, CEO at Zunzi's + Zunzibar | S1E27

August 02, 2022 14:00 - 39 minutes - 27.1 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Zunzi’s has one promise: to make everyone walk away saying “Shit Yeah!” Chris Smith, alongside his role as CEO, is the protector of that promise.  In this episode, we ch...

Making MáLà Project with Amelie Kang, Owner of MáLà Project NYC

July 20, 2022 14:00 - 26 minutes - 18.2 MB

On the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New York City. Amelie opened the first location of her restaurant at the young age of 23—and has learned a lot of lessons along the way. Amelie takes us through:  How her role (and team!) has changed as they've expanded to three locations Her team’s people-first approach to employee management Hopes for the future of the restaurant business What to order in your Szechuan dry pot And more! The...

Amelie Kang, Owner of MáLà Project NYC | S1E26

July 20, 2022 14:00 - 26 minutes - 18.2 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. On the latest episode of the show, we are joined by Amelie Kang, the owner of MáLà Project in New York City. Amelie opened the first location of her restaurant at the yo...

Own diner’s attention with Matt Plapp, CEO of America’s Best Restaurants

July 05, 2022 10:00 - 52 minutes - 35.8 MB

Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. And they’ve learned what separates successful restaurants from struggling ones.  Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing What 90 to 95% or restaurant are not doing—but should be A ton of creative ways to collect customer data  The importance of...

Matt Plapp, CEO of America’s Best Restaurants | S1E25

July 05, 2022 10:00 - 52 minutes - 35.8 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. A...

Own diner’s attention with Matt Plapp, CEO of America’s Best Restaruants Guest Name: Matt Plapp

July 05, 2022 10:00 - 52 minutes - 35.8 MB

Matt Plapp and his team have been to more restaurants than anyone. Since 2021, they’ve taken cross country to visit and document America’s best independent restaurants. And they’ve learned what separates successful restaurants from struggling ones.  Matt joins us on the Restaurant Growth Podcast to chat about: His career in radio advertising to restaurant marketing What 90 to 95% or restaurant are not doing—but should be A ton of creative ways to collect customer data  The importance of...

Going all in on virtual restaurants with Alex Canter, CEO of Nextbite

July 01, 2022 10:00 - 41 minutes - 28.5 MB

Alex Canter is a fourth generation restaurateur at Canter’s, the famous Los Angeles deli. And he was very early on the delivery and virtual restaurant game. Now, he’s a leader in the space at Nextbite, creating virtual brands with celebrities and helping small restaurants maximize revenue in the process. We chat about: The early days of food delivery in LA The growing pains of adding delivery to a decades-old brand Alex’s first virtual brand, Grilled Cheese Heaven The creation of Orderma...

Alex Canter, CEO of Nextbite | S1E24

July 01, 2022 10:00 - 41 minutes - 28.5 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Alex Canter is a fourth generation restaurateur at Canter’s, the famous Los Angeles deli. And he was very early on the delivery and virtual restaurant game. Now, he’s a l...

The anti-ghost kitchen with Kristen Barnett, Founder of Hungry House

June 21, 2022 14:00 - 33 minutes - 22.9 MB

Ghost kitchens are hot. But that doesn’t mean they’re for every operator. Kristen Barnett joins us on this episode of the Restaurant Growth Podcast. Kristen knows ghost kitchens well—and after a stint at Zuul, she went to found her own ghost kitchen, Hungry House. We get into: Ghost kitchen myths When the ghost kitchen model is a good idea for an operator What you need to know to be successful with this restaurant model Why Hungry House is called an “anti” ghost kitchen And more! The ...

Kristen Barnett, Founder of Hungry House | S1E23

June 21, 2022 14:00 - 33 minutes - 23 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Ghost kitchens are hot. But that doesn’t mean they’re for every operator. Kristen Barnett joins us on this episode of the Restaurant Growth Podcast. Kristen knows ghost ...

Phil Crawford, Chief Technology Officer of CKE Restaurant | S1E22

June 06, 2022 10:00 - 38 minutes - 26.7 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs, and their own way to rew...

The new customer loyalty with Phil Crawford of CKE Restaurant | RGP #25

June 06, 2022 10:00 - 38 minutes - 26.7 MB

Customer loyalty has come a long way from the paper punch card. Now it seems like every restaurant has their own app, their own loyalty programs, and their own way to reward customers and keep them coming back. We’re joined on this episode by Phil Crawford, the chief technology officer of CKE brands, better known as the parent of Carl's Jr. & Hardees. And we’re talking all things customer loyalty tech. We get into: Why digital loyalty programs are so essential right now What type of rewar...

Staying ahead of the curve with Mijo Alanis of Beyond Juicery + Eatery

May 24, 2022 18:00 - 36 minutes - 25.3 MB

How do you stay on the pulse of what customers want? By paying close attention.  Mijo Alanis has found success in his career by staying ahead of the curve—opening a juice and smoothie shop long before they were as ubiquitous as they are now. Mijo tells the story of Beyond Juicery from the way beginning of his career, how they’ve grown through franchising, and the “bus tub” moments that have helped him give the people what they want. In this episode, we cover: The moment that Mijo Alanis a...

Staying ahead of the curve with Mijo Alanis of Beyond Juicery + Eatery

May 24, 2022 18:00 - 36 minutes - 25.3 MB

How do you stay on the pulse of what customers want? By paying close attention.  Mijo Alanis has found success in his career by staying ahead of the curve—opening a juice and smoothie shop long before they were as ubiquitous as they are now. Mijo tells the story of Beyond Juicery from the way beginning of his career, how they’ve grown through franchising, and the “bus tub” moments that have helped him give the people what they want. In this episode, we cover: The moment that Mijo Alanis a...

Mijo Alanis, Founder of Beyond Juicery + Eatery | S1E21

May 24, 2022 18:00 - 36 minutes - 25.3 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. How do you stay on the pulse of what customers want? By paying close attention.  Mijo Alanis has found success in his career by staying ahead of the curve—opening a juic...

The state of the QSR and FSR industries with Danny Klein, Editor at Food News Media | RGP #22

May 10, 2022 13:00 - 50 minutes - 34.8 MB

As editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...

Danny Klein, Editor at Food News Media | S1E20

May 10, 2022 13:00 - 50 minutes - 34.8 MB

Send us a Text Message. This episode was originally published as part of the Restaurant Growth Podcast. It has been rebranded as part of The Pre-Shift Podcast as of January 2023. The information presented may no longer be up-to-date and may differ from the viewpoints and insights currently shared on The Pre-Shift Podcast. As editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage...

The state of the QSR and FSR industries with Danny Klein, Editor at Food News Media | RGP #23

May 10, 2022 13:00 - 50 minutes - 34.8 MB

As editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...

Where restaurants are headed in 2022 with Danny Klein, Editor at Food News Media | RGP #23

May 10, 2022 13:00 - 50 minutes - 34.8 MB

As editor at Food News Media, Danny Klein has a 30,000-foot view of everything that's going on in our industry. So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. It's an episode that's just packed with breakdowns, some hot takes, and knowledge bombs that you can take back to your teams. In this episode, we cover: The different challenges facing both major brands and independents after the pandemic What advantages that independent...

Finding grounded certainty in the restaurant business with Brandon Poole | RGP #22

May 03, 2022 15:00 - 33 minutes - 23.1 MB

Brandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business.  The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costa...

Finding Grounded Certainty in the Restaurant Business with Brandon Poole | RGP #22

May 03, 2022 15:00 - 33 minutes - 23.1 MB

Brandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business.  The Restaurant Growth Podcast is presented by 7shifts and hosted by DJ Costa...

Brandon Poole, Founder of BrandGabs | S1E19

May 03, 2022 15:00 - 33 minutes - 23.1 MB

Send us a Text Message. Brandon Poole spent his career building national restaurant brands at restaurants like Pita Pit, and now he’s using what he’s learned to help businesses do this same with his new venture, BrandGabs. In this episode, Brandon and DJ chat about the value in creating a brand that drives decisions, how to use it to create competitive advantage, and how to foster what Brandon calls “grounded certainty” in your business.  The Restaurant Growth Podcast is presented by 7shif...