Latest Truck dealers Podcast Episodes
Gear Up for 2024 with F&I Talk Outside the Box
F&I Talk Outside the Box - March 15, 2024 15:00 - 13 minutes ★★★★★ - 7 ratingsListen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024 F&I Talk Outside the Box lineup with EFG Training Managers, Anthony Olivieri and Charles Horsley. Learn more about EFG Training: https://www.efgc...
Negotiation in 2023
F&I Talk Outside the Box - November 09, 2023 21:00 - 15 minutes ★★★★★ - 7 ratingsListen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negotiation. In this episode, they unpack what has happened to the practice sine the pandemic; what dealers can do now to hone their negotiation ski...
Tackling The Negative Equity Discussion
F&I Talk Outside the Box - October 03, 2023 15:00 - 22 minutes ★★★★★ - 7 ratingsIn today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best practices in tackling one of the most pressing challenges to today's car buyers - negative equity. Learn how to ensure a good deal for your custom...
Sellers vs. Order Takers
F&I Talk Outside the Box - August 31, 2023 19:00 - 15 minutes ★★★★★ - 7 ratingsListen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we got here, and what dealers need to do going forward to turn their order takers back into sellers. Joining Glenice in this discussion is EFG's Exe...
Do You Know Where You PII Is?
F&I Talk Outside the Box - May 03, 2023 18:00 - 12 minutes ★★★★★ - 7 ratingsIs your dealership ready to be in compliance with the updated Safeguards rule? EFG's Senior Manager of Infrastructure and Security, Randy Standish, breaks down the three basic categories of data security that all dealers should know. 1. Where does your personal identifiable information (PII) r...
Do You Know Where Your PII Is?
F&I Talk Outside the Box - May 03, 2023 18:00 - 12 minutes ★★★★★ - 7 ratingsIs your dealership ready to be in compliance with the updated Safeguards rule? EFG's Senior Manager of Infrastructure and Security, Randy Standish, breaks down the three basic categories of data security that all dealers should know. 1. Where does your personal identifiable information (PII) r...
Compliance Training in 2023
F&I Talk Outside the Box - March 30, 2023 05:00 - 9 minutes ★★★★★ - 7 ratingsIn this special podcast episode, EFG's Chief Revenue Officer, Eric Fifield hosts a conversation with two General Managers from the Moritz Auto Group, Jim Hardick and Matt Ducote. These three industry veterans discuss Jim and Matt's decision to invest in compliance training in 2023, answering the...
The EV Road Ahead
F&I Talk Outside the Box - March 06, 2023 20:00 - 15 minutes ★★★★★ - 7 ratingsIs your dealership ready for electric vehicles? EFG's Senior Product Manager and resident electrical engineer, Nilesh Pate discusses three things dealers need to ask today to equip their dealerships with the necessary charging stations for an EV future. Have questions for us to answer on the p...
Peak Powersports Profitability - Simplify the Claims Process
F&I Talk Outside the Box - February 01, 2023 21:00 - 10 minutes ★★★★★ - 7 ratingsOriginal Air Date: March 16, 2022 Listen to EFG’s Vice President of Powersports, Glenice Wilder and EFG’s Senior Powersports Claims Adjuster, Dave Strebeck discuss the benefits of training all dealership departments to work together. Finish the podcast with actionable steps you can take today...
Peak Powersports Profitability - Cash Customer Conversions
F&I Talk Outside the Box - February 01, 2023 21:00 - 7 minutes ★★★★★ - 7 ratingsOriginal Air Date: Sept 1, 2022 How do you handle cash customers? Does your team: work to sell protection products to these customers; flip them to financing; or just process the cash deal and move on? In our latest Peak Powersports Profitability Podcast, EFG's Glenice Wilder and Shane...
Peak Powersports Profitability - New Powersports Normal
F&I Talk Outside the Box - February 01, 2023 21:00 - 6 minutes ★★★★★ - 7 ratingsOriginal Air Date: May 26, 2022 EFG Vice President of Powersports, Glenice Wilder, hosts Joe Garcia, the General Manager of Vicars Powersports to talk all things powersports, including the impact of the pandemic and the future of the powersports retail dealer. Learn more about how EFG help...
What's up with the FTC?
F&I Talk Outside the Box - October 07, 2022 14:00 - 20 minutes ★★★★★ - 7 ratingsListen in as EFG's Vice President of Training and Recruiting, Kim Kotz Carroll and the Executive Vice President of the Association of Finance and Insurance Professionals, Shannon Robertson discuss the proposed rule changes from the FTC and what dealers need to do now to stay compliant. Stay up-...
Mid-Year Compliance Update
F&I Talk Outside the Box - July 07, 2022 14:00 - 12 minutes ★★★★★ - 7 ratingsWe're halfway through 2022 and regulators are not letting up on the automotive lending and retail auto spaces. Hear from the Executive Director of the Association of Finance and Insurance Professionals, Shannon Robertson on what's going on in the world of compliance today. In today's episode, ...
Talking with EFG's Newest Training Manager
F&I Talk Outside the Box - April 14, 2022 19:00 - 17 minutes ★★★★★ - 7 ratingsMeet Mark Gregg, the newest addition to EFG Training Services! Mark brings a wealth of auto and powersports dealer management and training acumen to F&I Talk Outside the Box. Listen to Mark and Dave discuss the current state of the automotive and powersports industries, and how EFG is supportin...
Introducing Peak Powersports Profitability
F&I Talk Outside the Box - February 10, 2022 06:00 - 11 minutes ★★★★★ - 7 ratingsListen to EFG's Vice President of Powersports, Glenice Wilder and EFG's Training Manager, Dave Gibbs discuss EFG's newest podcast, Peak Powersports Profitability. Finish the podcast better informed about the powersports market and the current challenges EFG is helping clients overcome. Be on t...
2022 Compliance Update
F&I Talk Outside the Box - January 05, 2022 06:00 - 13 minutes ★★★★★ - 7 ratingsStart the year on the right foot for compliance. Listen to EFG Training Manager, Dave Gibbs discuss current regulatory and compliance trends with the Executive Director of the Association of Finance and Insurance Professionals (AFIP), Shannon Robertson. Want to get your team AFIP certified? Con...
The Economy and the Auto Industry
F&I Talk Outside the Box - November 16, 2021 06:00 - 13 minutes ★★★★★ - 7 ratingsIn the latest episode of F&I Talk Outside the Box, EFG's CEO, John Pappanastos joins EFG Training Manager, Dave Gibbs to talk about current economic trends and how they relate to the retail automotive industry.
Talking with a Top Performer - Amy Matheny
F&I Talk Outside the Box - October 21, 2021 15:00 - 15 minutes ★★★★★ - 7 ratingsListen to EFG's training managers discuss how one F&I Top Performer, Amy Matheny with Ron Marhofer Auto Group, increased her production by 39% after taking EFG's F&I Producer Class. In EFG's F&I Talk Outside the Box Podcast, you'll learn how Amy continually challenges herself to raise the bar o...
Behind the Scenes of Claims Administration
F&I Talk Outside the Box - September 24, 2021 18:00 - 12 minutes ★★★★★ - 7 ratingsListen to EFG Training Manager, Jason Hash, discuss all the ins and outs of claims administration with EFG's Vice President of Operations, Jay Hartmann. Learn how to use this information to better tailor the benefits of F&I products to your consumers and increase product penetration.
Talking Compliance with an Industry Expert
F&I Talk Outside the Box - July 15, 2021 15:00 - 16 minutes ★★★★★ - 7 ratingsIn this episode, EFG Training Manager, Dave Gibbs, talks all things compliance with Shannon Robertson, the Executive Director of the Association of Finance and Insurance Professionals, AFIP. To learn more about EFG's compliance services, visit: https://www.efgcompanies.com/services/common-sens...
Training in the Service Drive
F&I Talk Outside the Box - May 20, 2021 13:00 - 16 minutes ★★★★★ - 7 ratingsIn this episode of F&I Talk Outside the Box, listen to EFG Training Managers, Dave Gibbs and Paul Roberts on the importance of service drive training and cultivating cross-departmental engagement. Learn more about EFG's Training Services: https://www.efgcompanies.com/services/training-services/
2021 Dealership Training Needs - Part 2
F&I Talk Outside the Box - April 23, 2021 16:00 - 19 minutes ★★★★★ - 7 ratingsIn this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including: How to sell online Service manager training Learn more about EFG Training Services here: https://www.efgcompan...
2021 Dealership Training Needs - Part 1
F&I Talk Outside the Box - April 01, 2021 10:00 - 19 minutes ★★★★★ - 7 ratingsIn this two-part episode, EFG Training Manager, Jason Hash, visits with EFG Vice President of Agency Services, Adam Ouart on the training needs he is seeing in the market, including: Compliance training Online training options Learn more about EFG Training Services here: https://www.efgcompan...
Talking with a Top Performer - Tiffany Bixby
F&I Talk Outside the Box - February 25, 2021 13:00 - 11 minutes ★★★★★ - 7 ratingsListen to EFG trainers Dave Gibbs and Jason Hash have a conversation with Tiffany Bixby from Rohrich Automotive. Tiffany completed EFG's F&I Producer Training in 2020 and has maintained month-over-month increases in her production, making her a Top Performer. Learn how she applied the lessons fr...
Finding Success During a Pandemic: Lessons from a Large Auto Group
F&I Talk Outside the Box - January 13, 2021 21:00 - 17 minutes ★★★★★ - 7 ratingsIn our first episode of the 2021 season of F&I Talk Outside the Box, EFG Trainer Dave Gibbs has a candid conversation with Jay Edwards, the Director of Finance for Bob Moore Auto Group out of Oklahoma City, Oklahoma, on how his auto group turned the challenges of conducting business during a pan...
Benefits of Bundled Products
F&I Talk Outside the Box - October 14, 2020 21:00 - 5 minutes ★★★★★ - 7 ratingsListen to EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Manager, Dave Gibbs, discuss the benefits of selling bundled F&I products. Learn how this helps streamline and simplify the F&I process.
Combating Fraud in 2020
F&I Talk Outside the Box - September 16, 2020 22:00 - 7 minutes ★★★★★ - 7 ratingsListen to a round-table discussion between EFG's Vice President of Training and Compliance, Steve Roennau, and EFG Training Managers Jason Hash and Dave Gibbs concerning how to combat fraud in the dealership in 2020. They discuss the challenges of online retailing and how to verify identity whe...
Selling From 6ft Away
F&I Talk Outside the Box - August 18, 2020 05:00 - 5 minutes ★★★★★ - 7 ratingsHave you been in a dealership and seen the F&I process lately with all the extra measures in place for COVID-19? It can be much more daunting to build confidence and put customers at ease from six feet away. But, it can be done! In this podcast, you'll hear from EFG Companies Training Manager,...
Distance Selling Opportunities
F&I Talk Outside the Box - June 09, 2020 13:00 - 7 minutes ★★★★★ - 7 ratingsIn this episode, EFG's Vice President of Training and Compliance, Steve Roennau, discusses how to maximize distance selling opportunities in the F&I department with EFG Training Manager, Jason Hash.
Making the Most of Traffic-Driving Consumer Protection Products
F&I Talk Outside the Box - May 14, 2020 05:00 - 6 minutes ★★★★★ - 7 ratingsDo you know how to effectively use your dealership's complimentary services to benefit the F&I product presentation? Listen to EFG's F&I Talk Outside the Box Podcast to learn how to complimentary offerings benefit your dealership and the consumer. This podcast is brought to you by WALKAWAY fro...
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