Latest Servicenow dev Podcast Episodes
What is a ServiceNow Engagement Manager
CJ & The Duke - April 26, 2023 13:35 - 36 minutesMany ServiceNow newcomers are asking about the Engagement Manager role. CJ & The Duke break down what skills, experience, and personality traits are required as well as what a day in the life of an EM entails. Very special thanks to our sponsor, Clear Skye the optimized identity gover...
Lets talk ServiceNow Community with Dan Bruhn
CJ & The Duke - April 08, 2023 12:46 - 35 minutesServiceNow Community has been the cornerstone of ServiceNow knowledge and learning for over a decade. We took a rare opportunity to speak to one of the people who made it happen, Dan Bruhn. We talk about Community's unique advantages, and what comes next. Very special thanks to our s...
Live ServiceNow App Requirement Gathering
CJ & The Duke - March 03, 2023 13:06 - 35 minutesCJ & The Duke always say "build build build" to practice ServiceNow. This episode is a roleplay where CJ has a political campaign app, and The Duke has to gather requirements for how to build it. Very special thanks to our sponsor, Clear Skye the optimized identity governance & secu...
Before You Go To A ServiceNow Bootcamp
CJ & The Duke - February 10, 2023 21:09 - 33 minutesIf you're considering or preparing for a ServiceNow bootcamp, you'll want to watch this episode. CJ and the Duke talk about concepts and mindsets critical to getting the most value from ServiceNow bootcamps and into the jobs beyond. Very special thanks to our sponsor, Clear Skye the op...
ServiceNow Hackathons - Why You Need To Try One
CJ & The Duke - February 04, 2023 23:15 - 34 minutesServiceNow Hackathons cause incredible personal growth. CJ&TheDuke discuss - Why hackathons are essential to growth - The Duke's strategies to win 4 ServiceNow Hackathons - How to handle intimidation - Team composition - A different outlook on "build quality" - How to properly scope V...
Jam Session: Iterative Development, Perils of Context Switching, and the Pursuit of the Unicorn Project
CJ & The Duke - January 20, 2023 22:13 - 36 minutesCJ & The Duke decide to just hit the record button and run with it. This jam session covered the following: Iterative Development Recombination & Innovation Perils of Context Switching Pursuing the Unicorn Project Offshoring and International Consulting Pricing Your Work Very special ...
Dealing with Drift
CJ & The Duke - January 15, 2023 03:11 - 31 minutesThings always change. Bad original designs, new tech, emerging process models. We're constantly confronted with necessity to change, sometimes fundamentally. In this episode we talk about coping strategies for The Drift. Very special thanks to our sponsor, Clear Skye the optimized i...
ServiceNow Rise Up!
CJ & The Duke - December 23, 2022 13:46 - 35 minutesWe discuss the ServiceNow Rise Up program, strategies for Rise-Up cohorts to learn ServiceNow, and the many ways our ecosystem can help. This includes: - Creating exercise libraries (stacking the gym) - Creating MUCH more ServiceNow content - Building smaller "play book" style content ...
What its like to work as a ServiceNow Customer, Partner, and Indie Consultant
CJ & The Duke - December 03, 2022 04:39 - 36 minutesCJ & The Duke have fielded a lot of questions about places to acquire ServiceNow work. Here we outline what its like to work at a ServiceNow partner, a customer, or as an independent consultant. Very special thanks to our sponsor, Clear Skye the optimized identity governance & securit...
The ServiceNow Beginner FAQ
CJ & The Duke - November 19, 2022 21:19 - 36 minutesWe've had a lot of questions come in this year from people in ServiceNow bootcamps. In this episode we try to cover the most frequent and important. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Ch...
Adventures at ServiceNow WorldForum
CJ & The Duke - November 08, 2022 18:57 - 32 minutesIf you didn't make it to a ServiceNow WorldForum, Cory and I break down some talking points from the Chicago event. We discuss the new talking points: supply chain, inflation, compliance, employees. We talk the "3 Intents of Tokyo". New apps and irreducible complexity. Driving engag...
Lets Talk ServiceNow Niches
CJ & The Duke - October 01, 2022 14:35 - 33 minutesCJ & The Duke breakdown several ServiceNow processes niches. Niches are weighed by marketability, capability to be stand-alone expertise, and what extra skills you should have to specialize. We take on... - SPM (ITBM? PPM?) - Hardware Asset Management - Software Asset Management - CM...
Becoming an Implementation Specialist
CJ & The Duke - September 26, 2022 21:55 - 29 minutesCJ & The Duke break continue illuminating different ServiceNow career paths with the Implementation Specialist. - What is an implementation specialist - Learning the language - Learning the outcomes - Learning how ServiceNow works for that process area - Soft skills you'll need. Othe...
ServiceNow War Stories: Guilty Conscience
CJ & The Duke - September 20, 2022 18:43 - 31 minutesCJ & The Duke talk about ServiceNow experiences that haunt their conscience. With over a decade of experience each, they've had some doozies! Great opportunity to learn from their mistakes, and learn how to learn from your own! We talk... - Taking jobs we weren't skilled enough for -...
Imagining what ServiceNow Admin Center COULD Be
CJ & The Duke - September 03, 2022 21:23 - 30 minutesThe Tokyo release of ServiceNow introduces Admin Center. Cory and I breakdown our wishlist for this brilliant feature, which has the promise of being the NEXT BIG THING for ServiceNow admins and customers. We talk... - Admin account usage info - Update Set information - ATF, Instance ...
Getting the Help You Need For ServiceNow
CJ & The Duke - August 20, 2022 01:26 - 31 minutesIn your journey to ServiceNow success you'll need help. Some people will excel at getting help. Others don't know why they're stuck. This episode will make sure you're firmly in the first category. We talk about manners, proof of work, consideration of time, the value exchange, and p...
ServiceNow Content & Self Marketing
CJ & The Duke - July 30, 2022 03:17 - 33 minutesWhat kind of ServiceNow content gets attention? How do you get people to stop and look at your material? How do you get people to remember you? In this episode CJ & The Duke discuss their opinions on how to win attention. Very special thanks to our sponsor, Clear Skye the premiere I...
Why do we do it?
CJ & The Duke - July 14, 2022 16:43 - 34 minutesWe've been asked many times "why take such a personal stake in ServiceNow"? Why podcast, why create content? Why mentor? We answer those questions AND give our thoughts on the future of ServiceNow. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automat...
What the hec is a ServiceNow Admin?
CJ & The Duke - June 20, 2022 20:12 - 25 minutesWhat started off as talking about all ServiceNow job types ended up focusing exclusively on the ServiceNow admin. Fine with us, as many new entrants to the ServiceNow space don't have a clear picture of what the ServiceNow admin is and does. We discuss - the myth of the "maintenance o...
WORK IS BULL$#%&!
CJ & The Duke - June 10, 2022 00:12 - 26 minutes"ServiceNow can do anything". Sure, but what is it REALLY used for? CJ & The Duke propose a quick way to understand ServiceNow value propositions, and what applications it is best for. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution bui...
What To Do At Your First ServiceNow Knowledge Conference
CJ & The Duke - May 06, 2022 23:29 - 37 minutes#ServiceNow Knowledge22 is right around the corner, and finally live again! If its your first time attending, take some advice from CJ & The Duke, who've watched the conference grow over the last 11 years. Thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solut...
Lets talk creating ServiceNow content with Jace Benson
CJ & The Duke - April 25, 2022 12:49 - 29 minutesThere's an insane amount of ServiceNow content being generated lately, and Jace is leading the way in curating it with news.jace.pro. We discuss how and why we create the content we do, and share a few tips and tricks. Very special thanks to our sponsor, Clear Skye the premiere ID Gove...
What would we do differently? A ServiceNow career retrospective live from Philly with the Oscar team
CJ & The Duke - April 19, 2022 15:53 - 57 minutesCJ & The Duke celebrate episode 60 discussing all the practices they'd retain, and all the ways they'd work differently if they started their ServiceNow careers over. There's sure to be lessons in here for people of all ServiceNow skill levels. Very special thanks to our sponsor, spec...
What to build to up your skill on ServiceNow
CJ & The Duke - April 09, 2022 22:07 - 31 minutesWe're frequently asked what documents, links, tips etc make one a better ServiceNow resource. The truth is the best thing to do is build. This episode runs through daydreams of apps Cory and I wish we could build. The point is, everyone's got an experience or an interest that can in...
Fresh ServiceNow Perspectives with Brendan Montima (MTBF Student)
CJ & The Duke - March 26, 2022 00:46 - 26 minutesBrendan Montima is three weeks into the "My Tech Best Friend" ServiceNow bootcamp and is already showcasing great work. He's going to be a great addition to the ServiceNow world, and we got to interview him FIRST. We talk... - The importance of DOING - How ServiceNow compares to lear...
ServiceNow Perspectives with Donte Hooker
CJ & The Duke - March 19, 2022 20:25 - 41 minutesDonte Hooker has a long and storied career in the ServiceNow ecosystem. But now that he's fresh out of the Certified Technical Architect program, he's agreed to give us the goods about CTA. We also talk playing to win at the highest levels of the ServiceNow game. Very special thanks ...
"What is the point!?"
CJ & The Duke - March 17, 2022 01:29 - 33 minutesCJ & The Duke talk about how easy it is to lose sight of the big picture. We talk about "the point" of ServiceNow deployments, how it gets lost, who maintains it, and more. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively o...
The ServiceNow Workflow / Flow Designer Shoot Out
CJ & The Duke - February 26, 2022 16:53 - 32 minutesCJ & The Duke talk Flow Designer vs Legacy Workflow. Flow designer comes in swinging with an absolute flurry of devastating hits, but is Legacy Workflow down for good? We talk about - The ability to fully replace Inbound Actions - The ease of integration in flow - The coherency and "...
ServiceNow Perspectives with Pat Fuller (Patron Saint of Getting it Done)
CJ & The Duke - February 12, 2022 17:44 - 33 minutesCJ & The Duke interview Pat Fuller, executive level consultant, and Patron Saint of Getting It Done. We talk about doing large scale projects right. Topics include proper setup, understanding outcomes, PM skills beyond the PMBOK, and much more. Very special thanks to our sponsor, Cle...
ServiceNow Perspectives, with Ben Forrest (ServiceNow Master Trainer)
CJ & The Duke - February 05, 2022 21:45 - 34 minutesCJ & The Duke interview ServiceNow Master Trainer and mad scientist, Ben Forrest. In this episode we talk about qualities of a successful learner, the evolution of ServiceNow training & NowLearning, and automating all the things... including personal lives. Very special thanks to our ...
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