Latest Servicenow dev Podcast Episodes
Learn to go from Abstraction to Action
CJ & The Duke - June 29, 2024 17:48 - 32 minutesThe difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action. Break the mindset of being an order taker. The difference between great success and poor results can be due to your clarifying lense, in add...
🎁🤖 AI In A Box with Jace Benson
CJ & The Duke - June 27, 2024 13:33 - 32 minutesJace isn't just passionate about Tech, but also how it's sold. Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries. All the security, privacy, and compliance you want, at a criminally l...
ServiceNow Development, Architecture, & Success, with Chris Nanda
CJ & The Duke - June 15, 2024 18:11 - 37 minutesOG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like. Thanks to our sponsors, - Clear Skye the optimized identity governance & security solution built natively on ServiceNow. - Magic Mind t...
Coaching, Keeping Up, And HOW DOES THIS THING WORK!?
CJ & The Duke - May 31, 2024 11:38 - 41 minutesCoaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training. We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work. Mentioned: - Ep 67: Asking for Help - Chillz Muz...
Straight talk on CSDM with Mark Bodman
CJ & The Duke - May 04, 2024 13:26 - 35 minutesMark Bodman, ServiceNow's Sr. Product Manager for CSDM & CMDB joins us to demystify the CSDM. Mentioned in this episode - The Invisibility Problem - ServiceNow Community Youtube CSDM Content Thanks to our sponsors, - Clear Skye the optimized identity governance & security solution bu...
From bridal makeup to ServiceNow expert - Holly Ryder's journey
CJ & The Duke - April 29, 2024 14:16 - 30 minutesServiceNow CSA & CAD Holly Ryder of PAMT Consulting joins us to discuss her journey to ServiceNow deployment, and how The Duke's ServiceNow coaching helped her reach her goals. Mentioned in this episode - The Chuck Tomasi You Never Knew - Tracy Curry Builds The Soap App - What to Build...
The ServiceNow Magician - Chris Schuh
CJ & The Duke - April 24, 2024 13:45 - 35 minutesCMA & magician Chris Schuh joins us to discuss ServiceNow event management, ITOM, CMDB. We go deep on why its so difficult to get right, and how to cope. Thanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Magic Min...
7 Day ServiceNow Upgrade?! (With Mark Roethof)
CJ & The Duke - April 15, 2024 23:28 - 34 minutesSpecial guest Mark Roethof joins us to discuss a massive ServiceNow upgrade executed in just 7 days using only out-of-box components. Learn the tools he used and what it took to prepare. We also talk a bit about content creation and owning your journey. Clone Management, Upgrade Monito...
ServiceNow's Invisibility Problem(s)
CJ & The Duke - March 25, 2024 00:09 - 31 minutesInvisibility is a massive issue inhibiting customer success with ServiceNow. Be it the inability to see what we have built, or the invisibility of how things are supposed to work, our ecosystem struggles to both understand our instances and grow in knowledge in the platform. So what i...
NowLearning & AI chat with the famous (infamous?) Mark Scott
CJ & The Duke - March 21, 2024 01:56 - 31 minutesMark Scott is a ServiceNow architect who works on NowLearning, but he's also shockingly good at AI builds. Learn about what life is like on the NowLearning team, and what it takes to build crazy AI use cases in spare time. Mark Scott on LinkedIn Special thanks to our sponsor, Clear Sk...
Managing your Environmental Health & Safety with SerenityEHS on ServiceNow
CJ & The Duke - March 14, 2024 11:05 - 31 minutesLearn why ServiceNow is an excellent platform for managing Environmental Health and Safety. We talk to Peter Oneppo and Nathan Dupirack of Serenity EHS, a leading EHS platform built on ServiceNow. You'll learn ... - How SerenityEHS can improves the relationships between HR, IT, and EH...
ServiceNow - Past, Present, and Future, with Damien Davis
CJ & The Duke - February 23, 2024 15:14 - 35 minutesDamien Davis is a long time ServiceNow employee who lives on the cutting edge of ITSM. We talk about the past, present, and future of ITSM on ServiceNow. A very special guest arrives for you Dr.Who fans as well. Special thanks to our sponsor, Clear Skye the optimized identity governa...
Episode 100! PUSH IT TO THE LIMIT
CJ & The Duke - February 19, 2024 22:42 - 38 minutesWe celebrate our 100th episode by talking about how to push your performance to the limit in 2024. We discuss the proper time to find a #ServiceNow niche, how to talk about what you've built, building vs reading, putting your money where your mouth is, and so much more. Special thank...
Ben Forrest-Green on Architecture, GenAI, consulting, and more.
CJ & The Duke - December 11, 2023 17:36 - 36 minutesServiceNow Certified Master Trainer Ben Forrest-Green joins us for a jam session. We talk about ServiceNow infrastructure, GenAI, hard ecosystem lessons, consulting, and more. Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively...
Evolution of the ServiceNow Architect
CJ & The Duke - December 04, 2023 14:35 - 34 minutesWe discuss the changing landscape and demands on ServiceNow architects, from GenAI to the growing width of the platform. What is the architect's role and how does one keep up? What tools do we have and what tools do we wish we had? Special thanks to our sponsor, Clear Skye the optimi...
Managing Customer Expectations (with Carleen Carter)
CJ & The Duke - November 16, 2023 17:59 - 37 minutesIn this CJ & The Duke we explore how engagements go bad due to lack of expectation management. We'll also discuss strategies on how to expertly manage project expectations with ServiceNow CMA Carleen Carter. Check out Carleen's website! https://www.smartcarleen.com/ Special thanks t...
Sakon: Mobility service management & automation on ServiceNow
CJ & The Duke - November 06, 2023 20:53 - 34 minutesWe talk to Michele Wheeler of Sakon about their application on ServiceNow. We discuss - The nightmare of managing mobile lifecycles - How terrifyingly manual these processes are today - How manual processes undermine clear and effective asset management data. - How it can all be fixed ...
In the hard times
CJ & The Duke - October 28, 2023 19:24 - 32 minutesHard times. Its hard to predict the future, and the future isn't always optimistic. But what can you do? In this episode we talk about strategies in networking, self teaching, narrative building, and niching to keep your edge sharp in the ServiceNow world, good times or bad. Mention...
Jam Session: Recruiting Trends, Gen AI, and 1st Time Speaker Sessions
CJ & The Duke - October 22, 2023 18:13 - 32 minutesHear what happens when we just hit the record button. This episode covers annoying new recruiting trends, cover letters, day dreams of GenAI use cases for the ServiceNow platform, and upcoming ServiceNow events calling for content. Mentioned in this episode: - GenAI Resources by the i...
VividCharts and exquisite ServiceNow reporting
CJ & The Duke - October 10, 2023 13:13 - 40 minutesWe speak to Rob Walsh (co-founder) and Ashley McGill (Chief Marketing Officer) about our favorite reporting app on ServiceNow: VividCharts. CJ&TheDuke are HUGE VividCharts fans because it takes so much work out of manual reporting. On project status reports alone, ServiceNow customers ...
The Chuck Tomasi You Never Knew
CJ & The Duke - September 17, 2023 00:41 - 51 minutesThe man with the bowtie. The preeminent personality and, in our opinion, the beating heart of the ServiceNow ecosystem. With this time, we hoped to introduce you all to the amazing life of Chuck Tomasi. The life you don't see beyond the podcasts, videos, and speaking sessions. This i...
Live Requirement Gathering - Coaching Cohort App
CJ & The Duke - September 03, 2023 13:54 - 37 minutesBack by popular demand, CJ and The Duke start deconstructing another ServiceNow app idea. This time for The Duke's ServiceNow Coaching Cohort. We talk about pipeline, onboarding workflows, task expectations, and a Portal that works for everyone. Very special thanks to our sponsor, Cl...
A few of our favorite things
CJ & The Duke - August 11, 2023 11:29 - 35 minutesCelebrating our 90th episode by talking about some of our favorite ServiceNow things. Stay tuned for Scripted REST API Flow Designer Other Low Code Tools SN Utils and Xplore Data Verification Very special thanks to our sponsor, Clear Skye the optimized identity governance & secur...
Getting Better at Communication
CJ & The Duke - July 29, 2023 12:18 - 34 minutesAll the ServiceNow tech chops in the world won't get you where you want unless you're a great communicator. Here are some ways you might improve your coms game, courtesy of CJ&TheDuke Listening with intent Knowing your audience The art of summary & repeating Options & evidence Inta...
Kali Alexander's INSANE 1st year in the ServiceNow industry
CJ & The Duke - July 21, 2023 03:14 - 47 minutesIn under a year, Kali Alexander has become one of the most recognized persona's in the ServiceNow world. In that time she's started the popular #100DaysOfServiceNow podcast as well has a speaking session at K23. We go deep to find out what her secret is! Very special thanks to our sp...
Meet ServiceNow Dev Advocate Lauren McManamon
CJ & The Duke - June 30, 2023 19:31 - 42 minutesMeet Senior ServiceNow Developer Advocate & Flow Designer fangirl Lauren McManamon. We discuss ServiceNow origins, cool apps, the benefits of sales experience, Flow Designer, and of course, anime. Very special thanks to our sponsor, Clear Skye the optimized identity governance & secur...
There are LIMITS
CJ & The Duke - June 16, 2023 23:52 - 36 minutesA long term successful career in ServiceNow means understanding your limits. This episode is all about our experiences testing and breaching our limits to our own detriment and sometimes that of our customers. Very special thanks to our sponsor, Clear Skye the optimized identity gov...
ServiceNow Jam Session with Mark Roethof
CJ & The Duke - May 27, 2023 00:31 - 37 minutesWe're back from Knowledge23 with special guest Mark Roethof. We discuss Generative AI, ServiceNow Instance Scan, and the importance of content creation for freelancers. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively...
Ending the Automated Testing Nightmare
CJ & The Duke - May 03, 2023 20:52 - 38 minutesAs ServiceNow adoption increases, so does the need for fast reliable testing. CJ&TheDuke with special guest Paul Chorley of AutomatePro talk about just how painful that is. But there's hope with AutomatePro, a ServiceNow app that radically changes the automated testing landscape. Get...
The ServiceNow Spicy Certification Episode
CJ & The Duke - April 29, 2023 02:56 - 26 minutesIts time to talk about ServiceNow certifications, and as always CJ&TheDuke aim to give it to you straight. What do certs REALLY mean? If certs are the endgame, then why do you still need to interview? Why do companies still ask for years experience? What can you do in lieu of that ex...
Related Servicenow dev Topics