CJ & The Duke
108 episodes - English - Latest episode: 3 days ago -Authentic, Authoritative, Unapologetic ServiceNow commentary by Cory "CJ" Wesley and Robert "The Duke" Fedoruk
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Episodes
The ServiceNow Magician - Chris Schuh
April 24, 2024 13:45 - 35 minutes - 32.9 MBCMA & magician Chris Schuh joins us to discuss ServiceNow event management, ITOM, CMDB. We go deep on why its so difficult to get right, and how to cope. Thanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cj...
7 Day ServiceNow Upgrade?! (With Mark Roethof)
April 15, 2024 23:28 - 34 minutes - 31.6 MBSpecial guest Mark Roethof joins us to discuss a massive ServiceNow upgrade executed in just 7 days using only out-of-box components. Learn the tools he used and what it took to prepare. We also talk a bit about content creation and owning your journey. Clone Management, Upgrade Monitor, Upgrade Center, ATF, Cloud Runner, Skipped Record Rules. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. EXTRA S...
ServiceNow's Invisibility Problem(s)
March 25, 2024 00:09 - 31 minutes - 29.2 MBInvisibility is a massive issue inhibiting customer success with ServiceNow. Be it the inability to see what we have built, or the invisibility of how things are supposed to work, our ecosystem struggles to both understand our instances and grow in knowledge in the platform. So what is a ServiceNow expert to do? See also: Episode 25 - Doomsday Episode 49 - Document ServiceNow Deployments Special thanks to our sponsor, Clear Skye the optimized identity governance & security solut...
NowLearning & AI chat with the famous (infamous?) Mark Scott
March 21, 2024 01:56 - 31 minutes - 28.6 MBMark Scott is a ServiceNow architect who works on NowLearning, but he's also shockingly good at AI builds. Learn about what life is like on the NowLearning team, and what it takes to build crazy AI use cases in spare time. Mark Scott on LinkedIn Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. ...
Managing your Environmental Health & Safety with SerenityEHS on ServiceNow
March 14, 2024 11:05 - 31 minutes - 29.2 MBLearn why ServiceNow is an excellent platform for managing Environmental Health and Safety. We talk to Peter Oneppo and Nathan Dupirack of Serenity EHS, a leading EHS platform built on ServiceNow. You'll learn ... - How SerenityEHS can improves the relationships between HR, IT, and EHS teams. - How SerenityEHS radically improves time to value on EHS outcomes. Request a Demo of SerenityEHS Now! ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is ...
ServiceNow - Past, Present, and Future, with Damien Davis
February 23, 2024 15:14 - 35 minutes - 33 MBDamien Davis is a long time ServiceNow employee who lives on the cutting edge of ITSM. We talk about the past, present, and future of ITSM on ServiceNow. A very special guest arrives for you Dr.Who fans as well. Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the founder of The Duke...
Episode 100! PUSH IT TO THE LIMIT
February 19, 2024 22:42 - 38 minutes - 35.7 MBWe celebrate our 100th episode by talking about how to push your performance to the limit in 2024. We discuss the proper time to find a #ServiceNow niche, how to talk about what you've built, building vs reading, putting your money where your mouth is, and so much more. Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Mentioned in this episode: - ServiceNow Community - ServiceNow Developer Discord - SND...
Ben Forrest-Green on Architecture, GenAI, consulting, and more.
December 11, 2023 17:36 - 36 minutes - 33.2 MBServiceNow Certified Master Trainer Ben Forrest-Green joins us for a jam session. We talk about ServiceNow infrastructure, GenAI, hard ecosystem lessons, consulting, and more. Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Mentioned in this episode - Follow Ben on LinkedIn ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the found...
Evolution of the ServiceNow Architect
December 04, 2023 14:35 - 34 minutes - 31.4 MBWe discuss the changing landscape and demands on ServiceNow architects, from GenAI to the growing width of the platform. What is the architect's role and how does one keep up? What tools do we have and what tools do we wish we had? Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Mentioned in this episode - Managing Customer Expectations, with Carleen Carter - Jam Session: AI - Documenting ServiceNow D...
Managing Customer Expectations (with Carleen Carter)
November 16, 2023 17:59 - 37 minutes - 34.1 MBIn this CJ & The Duke we explore how engagements go bad due to lack of expectation management. We'll also discuss strategies on how to expertly manage project expectations with ServiceNow CMA Carleen Carter. Check out Carleen's website! https://www.smartcarleen.com/ Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the...
Sakon: Mobility service management & automation on ServiceNow
November 06, 2023 20:53 - 34 minutes - 31.7 MBWe talk to Michele Wheeler of Sakon about their application on ServiceNow. We discuss - The nightmare of managing mobile lifecycles - How terrifyingly manual these processes are today - How manual processes undermine clear and effective asset management data. - How it can all be fixed in a single, simple deployment. Contact Sakon and get the service automation, end user experience, and golden asset data you deserve. ABOUT US Cory and Robert are vendor agnostic freelance ServiceN...
In the hard times
October 28, 2023 19:24 - 32 minutes - 29.7 MBHard times. Its hard to predict the future, and the future isn't always optimistic. But what can you do? In this episode we talk about strategies in networking, self teaching, narrative building, and niching to keep your edge sharp in the ServiceNow world, good times or bad. Mentioned in this episode: - Etta Wilson, an industry leading ServiceNow SPM expert. - Ep059 What to Build to up Your Skill in ServiceNow - Ep071 Lets talk ServiceNow Niches Special thanks to our sponsor, C...
Jam Session: Recruiting Trends, Gen AI, and 1st Time Speaker Sessions
October 22, 2023 18:13 - 32 minutes - 29.6 MBHear what happens when we just hit the record button. This episode covers annoying new recruiting trends, cover letters, day dreams of GenAI use cases for the ServiceNow platform, and upcoming ServiceNow events calling for content. Mentioned in this episode: - GenAI Resources by the incomparable Earl Duque - CreatorCon 2024 Call for Content Special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory ...
VividCharts and exquisite ServiceNow reporting
October 10, 2023 13:13 - 40 minutes - 36.9 MBWe speak to Rob Walsh (co-founder) and Ashley McGill (Chief Marketing Officer) about our favorite reporting app on ServiceNow: VividCharts. CJ&TheDuke are HUGE VividCharts fans because it takes so much work out of manual reporting. On project status reports alone, ServiceNow customers can save obscene amounts of time and money. ABOUT VIVIDCHARTS Check out VividCharts Register for Real Time virtual conference ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow arch...
The Chuck Tomasi You Never Knew
September 17, 2023 00:41 - 51 minutes - 47.6 MBThe man with the bowtie. The preeminent personality and, in our opinion, the beating heart of the ServiceNow ecosystem. With this time, we hoped to introduce you all to the amazing life of Chuck Tomasi. The life you don't see beyond the podcasts, videos, and speaking sessions. This is our love and honor. Thank you Chuck, for everything you do. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the founder of...
Live Requirement Gathering - Coaching Cohort App
September 03, 2023 13:54 - 37 minutes - 34.1 MBBack by popular demand, CJ and The Duke start deconstructing another ServiceNow app idea. This time for The Duke's ServiceNow Coaching Cohort. We talk about pipeline, onboarding workflows, task expectations, and a Portal that works for everyone. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVo...
A few of our favorite things
August 11, 2023 11:29 - 35 minutes - 32.7 MBCelebrating our 90th episode by talking about some of our favorite ServiceNow things. Stay tuned for Scripted REST API Flow Designer Other Low Code Tools SN Utils and Xplore Data Verification Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the founder of The Duke Digital Me...
Getting Better at Communication
July 29, 2023 12:18 - 34 minutes - 31.5 MBAll the ServiceNow tech chops in the world won't get you where you want unless you're a great communicator. Here are some ways you might improve your coms game, courtesy of CJ&TheDuke Listening with intent Knowing your audience The art of summary & repeating Options & evidence Intangibles and aesthetics Overcommunication Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert ...
Kali Alexander's INSANE 1st year in the ServiceNow industry
July 21, 2023 03:14 - 47 minutes - 43.3 MBIn under a year, Kali Alexander has become one of the most recognized persona's in the ServiceNow world. In that time she's started the popular #100DaysOfServiceNow podcast as well has a speaking session at K23. We go deep to find out what her secret is! Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder...
Meet ServiceNow Dev Advocate Lauren McManamon
June 30, 2023 19:31 - 42 minutes - 39 MBMeet Senior ServiceNow Developer Advocate & Flow Designer fangirl Lauren McManamon. We discuss ServiceNow origins, cool apps, the benefits of sales experience, Flow Designer, and of course, anime. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the founder of The Duke Digital Me...
There are LIMITS
June 16, 2023 23:52 - 36 minutes - 33 MBA long term successful career in ServiceNow means understanding your limits. This episode is all about our experiences testing and breaching our limits to our own detriment and sometimes that of our customers. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. EXTRA STUFF: - Ep39 ServiceNow Customer Perspective with Deb Quinton - Ep59 What to Build to Up Your Skill on ServiceNow ABOUT US Cory and ...
ServiceNow Jam Session with Mark Roethof
May 27, 2023 00:31 - 37 minutes - 34.1 MBWe're back from Knowledge23 with special guest Mark Roethof. We discuss Generative AI, ServiceNow Instance Scan, and the importance of content creation for freelancers. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. EXTRA STUFF: - Mark's absolutely ridiculous 250+ article mega thread. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant...
Ending the Automated Testing Nightmare
May 03, 2023 20:52 - 38 minutes - 35.3 MBAs ServiceNow adoption increases, so does the need for fast reliable testing. CJ&TheDuke with special guest Paul Chorley of AutomatePro talk about just how painful that is. But there's hope with AutomatePro, a ServiceNow app that radically changes the automated testing landscape. Get the quality control you need, while giving your devs & implementers (checking notes)... 70%!! of their time back. Get in touch with AutomatePro. See AutomatePro in Action on The Duke's Youtube chann...
The ServiceNow Spicy Certification Episode
April 29, 2023 02:56 - 26 minutes - 23.9 MBIts time to talk about ServiceNow certifications, and as always CJ&TheDuke aim to give it to you straight. What do certs REALLY mean? If certs are the endgame, then why do you still need to interview? Why do companies still ask for years experience? What can you do in lieu of that experience? Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. MENTIONED IN THIS EPISODE: - Ep59 What to Build to Up You...
What is a ServiceNow Engagement Manager
April 26, 2023 13:35 - 36 minutes - 33.4 MBMany ServiceNow newcomers are asking about the Engagement Manager role. CJ & The Duke break down what skills, experience, and personality traits are required as well as what a day in the life of an EM entails. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. MENTIONED IN THIS EPISODE: - Ep54 Perspectives with Pat Fuller ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. C...
Lets talk ServiceNow Community with Dan Bruhn
April 08, 2023 12:46 - 35 minutes - 32.6 MBServiceNow Community has been the cornerstone of ServiceNow knowledge and learning for over a decade. We took a rare opportunity to speak to one of the people who made it happen, Dan Bruhn. We talk about Community's unique advantages, and what comes next. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. MENTIONED IN THIS EPISODE: - ServiceNow Community Official Site - ServiceNow Developer Discord -...
Live ServiceNow App Requirement Gathering
March 03, 2023 13:06 - 35 minutes - 32.3 MBCJ & The Duke always say "build build build" to practice ServiceNow. This episode is a roleplay where CJ has a political campaign app, and The Duke has to gather requirements for how to build it. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cory is the founder of TekVoyant. Robert is the founder of The Duke Digital M...
Before You Go To A ServiceNow Bootcamp
February 10, 2023 21:09 - 33 minutes - 31.1 MBIf you're considering or preparing for a ServiceNow bootcamp, you'll want to watch this episode. CJ and the Duke talk about concepts and mindsets critical to getting the most value from ServiceNow bootcamps and into the jobs beyond. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. MENTIONED IN THIS EPISODE - Work is BS! - What to build to up your skill - What is a ServiceNow Admin - What is a Service...
ServiceNow Hackathons - Why You Need To Try One
February 04, 2023 23:15 - 34 minutes - 31.5 MBServiceNow Hackathons cause incredible personal growth. CJ&TheDuke discuss - Why hackathons are essential to growth - The Duke's strategies to win 4 ServiceNow Hackathons - How to handle intimidation - Team composition - A different outlook on "build quality" - How to properly scope Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. MENTIONED IN THIS EPISODE - Ep63 - Work is Bull$%!@ - Ep10 - Perspect...
Jam Session: Iterative Development, Perils of Context Switching, and the Pursuit of the Unicorn Project
January 20, 2023 22:13 - 36 minutes - 33.3 MBCJ & The Duke decide to just hit the record button and run with it. This jam session covered the following: Iterative Development Recombination & Innovation Perils of Context Switching Pursuing the Unicorn Project Offshoring and International Consulting Pricing Your Work Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ABOUT US Cory and Robert are vendor agnostic freelance ServiceNow architects. Cor...
Dealing with Drift
January 15, 2023 03:11 - 31 minutes - 28.9 MBThings always change. Bad original designs, new tech, emerging process models. We're constantly confronted with necessity to change, sometimes fundamentally. In this episode we talk about coping strategies for The Drift. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ALSO MENTIONED ON THIS EPISODE - Chillz Muzik wrote our intro, check out his Fiverr offer. - Ep 25 - Doomsday - Ep 38 - Outcomes, ...
ServiceNow Rise Up!
December 23, 2022 13:46 - 35 minutes - 32.1 MBWe discuss the ServiceNow Rise Up program, strategies for Rise-Up cohorts to learn ServiceNow, and the many ways our ecosystem can help. This includes: - Creating exercise libraries (stacking the gym) - Creating MUCH more ServiceNow content - Building smaller "play book" style content ... and much more Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. ALSO MENTIONED ON THIS EPISODE - Ep 67 How to ge...
What its like to work as a ServiceNow Customer, Partner, and Indie Consultant
December 03, 2022 04:39 - 36 minutes - 33.6 MBCJ & The Duke have fielded a lot of questions about places to acquire ServiceNow work. Here we outline what its like to work at a ServiceNow partner, a customer, or as an independent consultant. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Check out the episode we did with their VP of Engineering. ALSO MENTIONED ON THIS EPISODE - Ep 64 What is a ServiceNow Admin - Ep 49 Document Your Solutions ...
The ServiceNow Beginner FAQ
November 19, 2022 21:19 - 36 minutes - 33.5 MBWe've had a lot of questions come in this year from people in ServiceNow bootcamps. In this episode we try to cover the most frequent and important. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Check out the episode we did with their VP of Engineering. ALSO MENTIONED ON THIS EPISODE - What to Build to Up Your Skill - The Business Analyst Episode ABOUT US Cory and Robert are vendor agnostic f...
Adventures at ServiceNow WorldForum
November 08, 2022 18:57 - 32 minutes - 30 MBIf you didn't make it to a ServiceNow WorldForum, Cory and I break down some talking points from the Chicago event. We discuss the new talking points: supply chain, inflation, compliance, employees. We talk the "3 Intents of Tokyo". New apps and irreducible complexity. Driving engagement. CMBD (again?!), and bureaucracy vs governance. Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow. Check out th...
Lets Talk ServiceNow Niches
October 01, 2022 14:35 - 33 minutes - 31.2 MBCJ & The Duke breakdown several ServiceNow processes niches. Niches are weighed by marketability, capability to be stand-alone expertise, and what extra skills you should have to specialize. We take on... - SPM (ITBM? PPM?) - Hardware Asset Management - Software Asset Management - CMDB & CSDM - SecOps - HR - Legal Should we do a second episode covering the MANY niches we couldn't cover? Other ServiceNow careers mentioned in this episode: - Becoming an Implementation Specialist ...
Becoming an Implementation Specialist
September 26, 2022 21:55 - 29 minutes - 27 MBCJ & The Duke break continue illuminating different ServiceNow career paths with the Implementation Specialist. - What is an implementation specialist - Learning the language - Learning the outcomes - Learning how ServiceNow works for that process area - Soft skills you'll need. Other ServiceNow careers mentioned in this episode: - What the hec is a ServiceNow Admin? (ep 64) - The ServiceNow Business Analyst Episode (ep 46) - What is a ServiceNow Architect (ep 1!) ABOUT US Co...
ServiceNow War Stories: Guilty Conscience
September 20, 2022 18:43 - 31 minutes - 29.1 MBCJ & The Duke talk about ServiceNow experiences that haunt their conscience. With over a decade of experience each, they've had some doozies! Great opportunity to learn from their mistakes, and learn how to learn from your own! We talk... - Taking jobs we weren't skilled enough for - The risks of taking too many clients - Not documenting instances ... and how to avoid or grow from each. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation soluti...
Imagining what ServiceNow Admin Center COULD Be
September 03, 2022 21:23 - 30 minutes - 27.9 MBThe Tokyo release of ServiceNow introduces Admin Center. Cory and I breakdown our wishlist for this brilliant feature, which has the promise of being the NEXT BIG THING for ServiceNow admins and customers. We talk... - Admin account usage info - Update Set information - ATF, Instance Scan, and Upgrade Center roll ups - Email processing stats - Stale Important Things - Version and remaining support window What features would make your ADMIN life easier? Post in thread where ever ...
Getting the Help You Need For ServiceNow
August 20, 2022 01:26 - 31 minutes - 28.7 MBIn your journey to ServiceNow success you'll need help. Some people will excel at getting help. Others don't know why they're stuck. This episode will make sure you're firmly in the first category. We talk about manners, proof of work, consideration of time, the value exchange, and paying it forward. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Mentioned in this episode: Episode 66: ServiceNow Con...
ServiceNow Content & Self Marketing
July 30, 2022 03:17 - 33 minutes - 31.1 MBWhat kind of ServiceNow content gets attention? How do you get people to stop and look at your material? How do you get people to remember you? In this episode CJ & The Duke discuss their opinions on how to win attention. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Mentioned in this episode: LinkedIn: "Stop talking about your courses and microcerts" Episode 65: Why We Do It ABOUT US Cory and Rob...
Why do we do it?
July 14, 2022 16:43 - 34 minutes - 32 MBWe've been asked many times "why take such a personal stake in ServiceNow"? Why podcast, why create content? Why mentor? We answer those questions AND give our thoughts on the future of ServiceNow. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash. Use promo code "CJD20" for a 20% discount!! Learn more about M...
What the hec is a ServiceNow Admin?
June 20, 2022 20:12 - 25 minutes - 23.2 MBWhat started off as talking about all ServiceNow job types ended up focusing exclusively on the ServiceNow admin. Fine with us, as many new entrants to the ServiceNow space don't have a clear picture of what the ServiceNow admin is and does. We discuss - the myth of the "maintenance only" admin - the necessity of building - what most customers perceive an admin to be - coding expectations "ServiceNow can do anything". Sure, but what is it REALLY used for? CJ & The Duke propose ...
WORK IS BULL$#%&!
June 10, 2022 00:12 - 26 minutes - 24.8 MB"ServiceNow can do anything". Sure, but what is it REALLY used for? CJ & The Duke propose a quick way to understand ServiceNow value propositions, and what applications it is best for. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Check out the episode we did with their VP of Engineering. And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash. Use promo code "CJ...
What To Do At Your First ServiceNow Knowledge Conference
May 06, 2022 23:29 - 37 minutes - 34.3 MB#ServiceNow Knowledge22 is right around the corner, and finally live again! If its your first time attending, take some advice from CJ & The Duke, who've watched the conference grow over the last 11 years. Thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Check out the episode we did with their VP of Engineering. And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash. Use promo c...
Lets talk creating ServiceNow content with Jace Benson
April 25, 2022 12:49 - 29 minutes - 26.7 MBThere's an insane amount of ServiceNow content being generated lately, and Jace is leading the way in curating it with news.jace.pro. We discuss how and why we create the content we do, and share a few tips and tricks. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Check out the episode we did with their VP of Engineering. And Magic Mind, the world's first productivity drink, and the cure to The Duke'...
What would we do differently? A ServiceNow career retrospective live from Philly with the Oscar team
April 19, 2022 15:53 - 57 minutes - 52.7 MBCJ & The Duke celebrate episode 60 discussing all the practices they'd retain, and all the ways they'd work differently if they started their ServiceNow careers over. There's sure to be lessons in here for people of all ServiceNow skill levels. Very special thanks to our sponsor, specialist ServiceNow recruitment consultancy, Oscar-Technology - Oscar-tech.com Oscar Technology is an award-winning global technology recruitment specialist that takes an ethical, sustainable, & peop...
What to build to up your skill on ServiceNow
April 09, 2022 22:07 - 31 minutes - 28.6 MBWe're frequently asked what documents, links, tips etc make one a better ServiceNow resource. The truth is the best thing to do is build. This episode runs through daydreams of apps Cory and I wish we could build. The point is, everyone's got an experience or an interest that can inspire a ServiceNow app. If not, just look around your world and see all the work getting done around you. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solut...
Fresh ServiceNow Perspectives with Brendan Montima (MTBF Student)
March 26, 2022 00:46 - 26 minutes - 24.7 MBBrendan Montima is three weeks into the "My Tech Best Friend" ServiceNow bootcamp and is already showcasing great work. He's going to be a great addition to the ServiceNow world, and we got to interview him FIRST. We talk... - The importance of DOING - How ServiceNow compares to learning other techs - What parts of the platform excite us - Myths and misconceptions about ServiceNow Very special thanks to our sponsor, ClearSkye the premiere ID Governance & Automation solution buil...
ServiceNow Perspectives with Donte Hooker
March 19, 2022 20:25 - 41 minutes - 38.4 MBDonte Hooker has a long and storied career in the ServiceNow ecosystem. But now that he's fresh out of the Certified Technical Architect program, he's agreed to give us the goods about CTA. We also talk playing to win at the highest levels of the ServiceNow game. Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Check out the episode we did with their VP of Engineering. ABOUT OUR GUESTS Donte Hooker - S...