What the hec is a ServiceNow Admin?
CJ & The Duke
English - June 20, 2022 20:12 - 25 minutes - 23.2 MBTechnology Business servicenow servicenow dev itsm itil agile Download Google Podcasts Overcast Castro Pocket Casts RSS feed
What started off as talking about all ServiceNow job types ended up focusing exclusively on the ServiceNow admin. Fine with us, as many new entrants to the ServiceNow space don't have a clear picture of what the ServiceNow admin is and does. We discuss
- the myth of the "maintenance only" admin
- the necessity of building
- what most customers perceive an admin to be
- coding expectations
"ServiceNow can do anything". Sure, but what is it REALLY used for? CJ & The Duke propose a quick way to understand ServiceNow value propositions, and what applications it is best for.
Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow. Check out the episode we did with their VP of Engineering. And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash. Use promo code "CJD20" for a 20% discount!! Learn more about Magic Mind.
ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media