Latest Sales consulting Podcast Episodes
Jay Hanley, Solution Architect with Thrive
Solutions for Customers - The Sales Engineering & Customer Success Podcast - October 01, 2020 22:00 - 50 minutes ★★★★★ - 8 ratingsThis week we talk about CenturyLink changing to Lumen and welcome our guest, Jay Hanley from Thrive. Jay is a seasoned Solution Architect and it was awesome to host him on the show. Jay covers his background which began in Finance & Economics...nothing to do with Tech. We're talking numbers, ...
Claude Decarish - Area SE Director for Windstream
Solutions for Customers - The Sales Engineering & Customer Success Podcast - August 14, 2020 19:00 - 46 minutes ★★★★★ - 8 ratingsShow Notes: We hosted Claude Decarish, Areas SE Director for Windstream, based out of Atlanta to speak about staying relevant and how to build your career. His team supports Next-Gen SDWAN services, Collaboration and Security Services for many large enterprise accounts. Claude began his path...
Claude Decaris - Area SE Director for Windstream
Solutions for Customers - The Sales Engineering & Customer Success Podcast - August 14, 2020 19:00 - 46 minutes ★★★★★ - 8 ratingsShow Notes: We hosted Claude Decarish, Areas SE Director for Windstream, based out of Atlanta to speak about staying relevant and how to build your career. His team supports Next-Gen SDWAN services, Collaboration and Security Services for many large enterprise accounts. Claude began his path...
Matt Toy with Fastly - Director of Account Management
Solutions for Customers - The Sales Engineering & Customer Success Podcast - July 13, 2020 11:00 - 56 minutes ★★★★★ - 8 ratingsThe Career Opportunity this week is with Intensify who is searching for a Rockstar Customer Success Manager. Check them out @ https://intentsify.io/careers/ learn more! Shown Notes: This week we had the privilege of hosting Matt Toy, Director of Account Management with Fastly. Fastly's edge ...
EP 22: Be legendary in selling by being 100% you: with best-selling author of the book "Legendary", Tommy Breedlove
Sales Hero Podcast - June 19, 2020 17:00 - 1 hour ★★★★★ - 2 ratingsThis is a special episode where we do a deep dive into combining humanity and profitability. The keys to selling today are all about how you can be legendary by being unique, interesting, authentic, and especially vulnerable. Tommy brought the swamp juice today and it was gold, baby! We talk a...
Ramzi Marjaba, Sr. Sales Engineer & Host of We The Sales Engineers
Solutions for Customers - The Sales Engineering & Customer Success Podcast - June 19, 2020 16:00 - 54 minutes ★★★★★ - 8 ratingsMost people have an unrealistic belief (at times) that all Sales Engineers have the answers to every question and possess a swami-like approach to solving problems. We all know SEs are human and never have nor will they ever possess the answer to every challenge a customer sends their way. Wha...
EP 21: Marketing and Sales Together at Last with Marc Stoiber, Brand Strategist
Sales Hero Podcast - May 25, 2020 17:00 - 48 minutes ★★★★★ - 2 ratingsHave you wondered how to get marketing and sales to play nice together? Well, Marc brought his A-game on this one and we talk about his experience working with sales from the branding side as well as his recent transition into the business development world for his own business. Some powerful id...
Snyk - Tom Gleason Solutions Engineering Manager
Solutions for Customers - The Sales Engineering & Customer Success Podcast - May 17, 2020 12:00 - 53 minutes ★★★★★ - 8 ratingsToday we hosted Tom Gleason from Snyk.io where he leads the Solution Engineering organization. Snyk empowers software-driven businesses to develop fast and stay secure. The Snyk open source offering is what many engineers are quite familiar with and I was eager to have Tom on and discuss the o...
EP 20: Scaling Sales Teams with Chandler Bolt, CEO of Self-Publishing School
Sales Hero Podcast - May 02, 2020 22:00 - 35 minutes ★★★★★ - 2 ratingsI got the pleasure of interviewing Chandler all about how he grew Self-Publishing School, increased the price of his offer, added a sales team, and exploded growth. If you want to skyrocket your success, this episode is for you. Watch this episode on Youtube About Chandler Bolt: Chandler Bolt...
Maneuvering Customer Success during Covid-19
Solutions for Customers - The Sales Engineering & Customer Success Podcast - April 04, 2020 15:00 - 40 minutes ★★★★★ - 8 ratingsIn this episode, we throw out the metrics(well, sort of) and bring the discussion to focus on the human element we find ourselves in during the coronavirus. How do you support customers who are all remote at the moment? What pre-actions should you focus on as a CSM in the industry prior to s...
Paul McBratney w/ Alert Logic discusses the Solution Engineer role & his advice for newbies.
Solutions for Customers - The Sales Engineering & Customer Success Podcast - February 25, 2020 03:00 - 58 minutes ★★★★★ - 8 ratingsSeason 2 is finally here! On this episode, we invited Paul McBratney, Senior Solution Engineer with Alert Logic based in Atlanta to join the show. Paul brings a wealth of knowledge and background on the role of a PreSales Engineer, Problem Solver and Story Teller. Paul is a bi-lingual SE wh...
How do you close out Q4?
Solutions for Customers - The Sales Engineering & Customer Success Podcast - December 02, 2019 04:00 - 40 minutes ★★★★★ - 8 ratingsAs we wind down Season 1, it’s time to quickly reflect on closing Q4 and getting ready for the next fiscal year. How do you push for the final support of your customers if you are on a Fiscal Calendar year? Does your Customer Success plan go out the window only to drive short-sales which wil...
Solution Architect Swamy, Brad Loomis of Cloud Technology Partners, a HPE Company
Solutions for Customers - The Sales Engineering & Customer Success Podcast - November 22, 2019 04:00 - 51 minutes ★★★★★ - 8 ratingsToday we sit down with arguably one of the best Solution Architects in the industry, Brad Loomis. Based in Boston, he is the Director of Solution Architecture at Cloud Technology Partners a HP company. Brad talks about early beginnings as a SA with Exodus Communications (later SAVVIS) who fi...
Learning the Internet, Routing & Switching with a Cisco CCNA
Solutions for Customers - The Sales Engineering & Customer Success Podcast - November 11, 2019 08:00 - 28 minutes ★★★★★ - 8 ratingsToday we explore how to understand the global internet, WAN & LAN environments which is paramount for any pre-sales engineer. While we understand IP subnetting, DHCP, routing and switching is not always glamourous it is necessary. :-) All Cloud workloads require the internet and possessing the...
Customer Success setting the record straight on Churn
Solutions for Customers - The Sales Engineering & Customer Success Podcast - November 07, 2019 03:00 - 41 minutes ★★★★★ - 8 ratingsThis week we shift back to the world of Customer Success where we begin to carve out future episodes on metrics. The first and often only metric which comes to mind in Customer Success is Churn. Unfortunately, many professionals use the “Churn” metric in Customer Success interchangeably an...
Sales Engineering/Solution Architect Basics - listening!
Solutions for Customers - The Sales Engineering & Customer Success Podcast - October 15, 2019 00:00 - 34 minutes ★★★★★ - 8 ratingsToday we discuss the basic skill all Solution Architects require - listening. Regardless of the tenure you possess, effective listening skills in a PreSales role is necessary. Honestly, you need to nail this basic skill in all business positions however it's critically important as the techn...
Buzzword soup - Digital Transformation & Cloud ingredients
Solutions for Customers - The Sales Engineering & Customer Success Podcast - October 05, 2019 11:00 - 32 minutes ★★★★★ - 8 ratingsBuzzwords. They exist all over Tech and quite often are overused in the industry by more and more people including Solution Architects and CSMs. However, the use of buzzwords is not worded out of malice but more by convenience. This episode was requested by the audience who asked/suggested we...
Buzzword soup - Digital Transformation & Cloud ingredients
Solutions for Customers - The Sales Engineering & Customer Success Podcast - October 05, 2019 11:00 - 32 minutes ★★★★★ - 8 ratingsBuzzwords. They exist all over Tech and quite often are overused in the industry by more and more people including Solution Architects and CSMs. However, the use of buzzwords is not worded out of malice but more by convenience. This episode was requested by the audience who asked/suggested we...
What is Customer Success?
Solutions for Customers - The Sales Engineering & Customer Success Podcast - September 27, 2019 02:00 - 30 minutes ★★★★★ - 8 ratingsOn this episode, we explore the question many people still ask, “What is Customer Success?” Typically the question is really asked around how CS Leaders are defining Customer Success and what it means for their company. While we can all agree there should be a maniacal focus on customers, do...
#013 To Demo, or Not to Demo... (Part 1/2)
Sales Engineering University - September 24, 2019 01:00 - 55 minutes ★★★★★ - 1 ratingLink to video on the YouTube counterpart to this series here. PLEASE forgive my horrible "uhhs". I hate them, too, and this audio is uncut from the video, which is also uncut. Apologies! In this first of 2 video lectures, I hit the high points of "demos", and what the word really means. Why de...
#012 Are You a Well-Kept Secret? Yes! Yes You Are!
Sales Engineering University - September 24, 2019 01:00 - 38 minutes ★★★★★ - 1 ratingLink to video on The Sales Engineering University: here This lecture is loosely based on the agenda below. I just jot down the order of topics as you see, then just record. This is how I give talks, demo software, do voice-overs, etc. This style isn't for everyone. Are you a well-kept secret? ...
#011 Hunting as, and Being a Hunter as, a Sales Engineer
Sales Engineering University - September 24, 2019 00:00 - 32 minutes ★★★★★ - 1 ratingThere was no #010 for this audio format. It was visual instruction. It is still at The Sales Engineering University here, and the video that this audio came from is here. This lecture is loosely based on the agenda below. I just jot down the order of topics as you see, then just record. This is...
#009 Anyen's Answer - On becoming a Sales Engineer
Sales Engineering University - September 24, 2019 00:00 - 29 minutes ★★★★★ - 1 ratingThis was a viewer's question. The video on The Sales Engineering University: https://www.youtube.com/watch?v=1jMM4E7EKNM There was an episode #010, but it was about setting an Intuous Tablet, so not viable for this audio series.
#011 Hunted as, and Being a Hunter as, a Sales Engineer
Sales Engineering University - September 24, 2019 00:00 - 32 minutes ★★★★★ - 1 ratingThere was no #010 for this audio format. It was visual instruction. It is still at The Sales Engineering University here, and the video that this audio came from is here. This lecture is loosely based on the agenda below. I just jot down the order of topics as you see, then just record. This is...
#006 Why You Need a Sales Engineer (4/2)
Sales Engineering University - September 17, 2019 00:00 - 39 minutes ★★★★★ - 1 ratingNOTE: There is a 15-second pause at the front, which is where the intro video played on the original recording. This is the audio portion of a video done (poorly) here. I am VERY sorry for the "uhms" Last of a 4-part episode that goes over the basics of Sales Engineering. Started out as a 2-par...
#007 What Was There Before Sales?
Sales Engineering University - September 17, 2019 00:00 - 23 minutes ★★★★★ - 1 ratingA painful cold read of one portion of a chapter of a book on Sales Engineering I'm writing, wherein we look at the evolution of "sales" as a proper vocation.
#008 Exchange of Goods, Introduction of Currency, Worth vs. Value, Retail Sales Inventions
Sales Engineering University - September 17, 2019 00:00 - 27 minutes ★★★★★ - 1 ratingJust another read of my research for the book. Seems to get more reactions when I stick to the academic stuff, though... direct 'teaching'... we'll see...
#004 Why You Need a Sales Engineer (2/2)
Sales Engineering University - September 17, 2019 00:00 - 46 minutes ★★★★★ - 1 ratingAgain, please don't freak out about the quiet intro. These are the audio from a video series on YouTube. I'll be moving to just audio once these are all uploaded...
#005 Why You Need a Sales Engineer (3/2)
Sales Engineering University - September 17, 2019 00:00 - 26 minutes ★★★★★ - 1 ratingSeems it was a 4-parter... !
3 items you need at a meeting
Solutions for Customers - The Sales Engineering & Customer Success Podcast - September 10, 2019 02:00 - 20 minutes ★★★★★ - 8 ratingsOften, meetings on-site can take a turn for the unexpected very quickly. Sometimes, these changes can be prevented in advance with additional planning. In our episode this week, we explore a couple of tricks to take along when meeting with customers at their location. I have witnessed everyth...
Related Sales consulting Topics
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