Latest Pmh Podcast Episodes

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S06 E08 Learning Pathway Stage 5: Team Evaluation

Team Up! Team-based primary and community care in action - April 02, 2024 11:00 - 12 minutes
This episode focuses on Stage 5 of the Learning Pathway: Team Evaluation, and the importance of evaluation in the context of team based primary care. The hosts explore how evaluation acts as both the end and beginning of the cyclical process of enhancing primary care teams. Sarah and Mo...

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S06 E07 Learning Pathway Stage 4: Team Performance and QI

Team Up! Team-based primary and community care in action - March 26, 2024 11:00 - 10 minutes
This episode focuses on Stage Four of the learning pathway, emphasizing team performance and quality improvement within primary care settings. The hosts discuss the continuous learning approach as a key element of a healthcare system — which aims to improve patient-centred and team-cent...

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S06 E06 - Continuity and Team Development

Team Up! Team-based primary and community care in action - March 19, 2024 11:00 - 17 minutes
In this episode, Morgan and Sarah move into Stage 3 of the Learning Pathway for Primary Care Teams. The focus here is on — after we have built a team, how do we develop it further and showcase the continuity of care to patients? The hosts discuss how patients may perceive team-based car...

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S06 E05- Team Building- Patients as team members

Team Up! Team-based primary and community care in action - March 12, 2024 11:00 - 10 minutes
Morgan and Sarah continue their discussion on Stage 2 of the Learning Pathway for Primary Care Teams. This episode is focused on Team Building, and specifically, seeing Patients as Team Members. The hosts make a point that patients are essential team members, and understanding the patie...

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S06 E04 Learning Pathway Stage 2: Building Relationships

Team Up! Team-based primary and community care in action - March 05, 2024 12:00 - 9 minutes
Stage 2 of the Learning Pathway for Primary Care Teams is focused on Team Building. In this episode of Team Up, Sarah and Morgan focus on a key element within this stage: the importance of building relationships within a team. We explore the value of returning to shared purpose and shar...

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S06 E03 Learning Pathway Stage 1: Part 2 - Team Building

Team Up! Team-based primary and community care in action - February 27, 2024 12:00 - 11 minutes
In this episode, Morgan and Sarah continue their discussion of the first stage of the learning pathway: Where to start with team based care. Our hosts focus on the importance of thinking about both service design and team readiness when transitioning to team-based care in primary care c...

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S06 E02 Learning Pathway Stage 1: Where to Start with Team Based Care

Team Up! Team-based primary and community care in action - February 20, 2024 12:00 - 13 minutes
In this episode, Morgan and Sarah introduce the first stage of the Team Based Care Learning Pathway and focus on the importance of getting to know your patients. Morgan and Sarah explore two ideas related to getting to know patients, Utilizing EMR data for demographic insights and chro...

Team Up! Team-based primary and community care in action artwork

S06 E01 - Introduction to the Team-based Care Learning Pathway

Team Up! Team-based primary and community care in action - February 13, 2024 12:00 - 6 minutes
In this episode, Morgan and Sarah introduce Season 6 of Team Up and discuss the new team-based care pathway. They highlight the motivation behind creating the pathway and how the pathway will structure the season. The episode also includes a tangible takeaway for listeners, as Morgan an...

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AAA Conference: The ISU's Primary Care Transformation Implementation Supports

Team Up! Team-based primary and community care in action - October 26, 2023 17:41 - 28 minutes
The transition to a post-pandemic world has drawn increased attention to the tensions, pressures and capacity challenges that are experienced by health care providers and patients in primary care systems around the world. In the face of these challenges, in British Columbia, policy make...

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S05 E11 Season 5 Wrap Up

Team Up! Team-based primary and community care in action - July 11, 2023 08:00 - 10 minutes
It’s the end of Season five! In this wrap-up episode Morgan and Sarah reflect on the variety of roles that were showcased this season, share some season highlights and key recommendations for action and give a with a sneak peak at what’s to come- first a break, then SEASON 6! Exciting ...

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S05 E10 Family Physicians in Primary Care Teams

Team Up! Team-based primary and community care in action - July 04, 2023 08:00 - 28 minutes
In this episode Morgan and Sarah explore the Physician role in Primary Care. Physicians are the foundation of the primary care system and support cradle to grave care for a wide range of patient needs in a variety of care models. They provide care in rural and urban settings, in clinica...

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S05 E09: Unicorns - Two Rare Primary care Roles

Team Up! Team-based primary and community care in action - June 27, 2023 08:00 - 23 minutes
Who doesn’t like Unicorns? Join Sarah and Morgan as they talk about primary care unicorns- or unique roles that are being tested in primary care- and the potential for extending the boundaries of how we think about primary care teams. In this episode we highlight the stories of BC’s one...

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S05 E08 Indigenous Relations and Wellness Advocate Roles

Team Up! Team-based primary and community care in action - June 20, 2023 08:00 - 37 minutes
In this episode Morgan and Sarah explore Indigenous Advocate and Indigenous liaison roles in Primary Care. Indigenous Liaisons and Advocates work across the primary care system to support Indigenous people in accessing care. This can also include supporting system transformation towards...

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S05 E07 Nurse Practitioners - Primary Care Providers

Team Up! Team-based primary and community care in action - June 13, 2023 08:00 - 24 minutes
In this episode Morgan and Sarah learn more about the different kinds of roles that Family Nurse Practitioners (NPs) can take on in primary care teams in BC. NPs are uniquely positioned in BC and can act as Primary Care Providers and/or work with focused populations. In conversations wi...

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S05 E06 Nurses - The Swiss Army Knives of teams?

Team Up! Team-based primary and community care in action - June 06, 2023 08:00 - 24 minutes
In this episode Sarah and Morgan explore the role of Nurses in Primary Care. Nurses have an incredibly wide scope of practice and fill many roles in primary care - this presents a really unique opportunity to tailor Nurse in primary care roles to the needs of patients. We will hear from...

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S05 E05 Social Workers and Mental Health Counsellors - So much more than forms

Team Up! Team-based primary and community care in action - May 30, 2023 08:00 - 29 minutes
In this episode Morgan and Sarah talk ‘bridges’ and ‘anchors’ (or Social Workers and Counsellors) in the context of primary care teams. Weaving together the stories and experiences of a number of primary care providers, social workers, counsellors and other team members, Morgan and Sara...

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S05 E04 Pharmacists - sleuthing and optimizing medications in primary care teams

Team Up! Team-based primary and community care in action - May 23, 2023 11:00 - 31 minutes
In this episode Sarah and Morgan explore the role of Pharmacists in Primary Care. Pharmacists provide a unique lens to care through their detective skills, patient education focus, and deep expertise on medications. We will hear from two Pharmacists about the scope of practice for prima...

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S05 E03 Medical Office Assistants in Teams - the glue and so much more

Team Up! Team-based primary and community care in action - May 16, 2023 11:00 - 22 minutes
In this episode Morgan and Sarah dive into the role of the Medical Office Assistant in primary care teams. From team culture curator, to scheduling master, to on-boarder for new team members, and patient connector, MOAs are often the ‘glue’ that can hold teams together. In this episode ...

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S05 E02 Patients as Team Members

Team Up! Team-based primary and community care in action - May 09, 2023 11:00 - 26 minutes
Patients are (of course) key members of primary care teams. In this episode Morgan and Sarah dive into the ‘patient role’ in primary care teams. To prepare for this episode the ISU connected with a handful of patient advocates from across BC. Drawing on the stories and experiences from...

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S05 E01 - Introduction to Season 5 - Role Call

Team Up! Team-based primary and community care in action - May 02, 2023 11:00 - 7 minutes
In this Episode Morgan and Sarah reunite to kick of season 5 of Team Up: “Role-Call”, focused on -you guessed it- roles in primary care teams. In this introductory episode Morgan and Sarah discuss the plans for season 5, with ~10 role-focused episodes that are going to be released weekl...

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S04 E06: Ask Morgan Anything... about Electronic Medical Records and Primary Care Teams

Team Up! Team-based primary and community care in action - April 25, 2023 11:00 - 15 minutes
Sarah is back with a cameo to end off Season 4.  And what better way to end our tech for primary care teams season than by putting Morgan in the hot seat Sarah has questions you might also have about Electronic Medical Records (EMRs) and how primary care teams can use them better. Mo...

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S04 E05: What about Dr. AI in Primary Care

Team Up! Team-based primary and community care in action - April 18, 2023 11:00 - 12 minutes
A bonus episode for TeamUP Tech for Teams season - what about Dr AI? Some useful links:  2021 “Primer for artificial intelligence in primary care” by Jacqueline K. Kueper in Canadian Family Physician: https://www.cfp.ca/content/67/12/889.long HIPAA Compliance and ChatGPT https://co...

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S04 E04: Patient Portals and Teams

Team Up! Team-based primary and community care in action - April 11, 2023 11:00 - 6 minutes
In this episode of TeamUP! Morgan talks about how your team can use a patient portal to engage patients and build capacity in your practice.  Portals can be as simple as making your website more valuable by promoting your team or as complex as a way for patients to asynchronously engag...

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S04 E03: Telehealth and Teams

Team Up! Team-based primary and community care in action - April 04, 2023 11:00 - 7 minutes
In this teamBIT, Morgan reflects on using telehealth - it is here to stay in primary care. If you are interested, think about using telehealth for case conferencing. Ask members of your team if anyone has an interesting in doing a virtual group visit - an educational session - for you...

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S04 E02: Electronic Medical Records

Team Up! Team-based primary and community care in action - March 28, 2023 11:00 - 4 minutes
In this episode of TeamUP! we have a quick teamBIT in our tech for teams season, this one is on Electronic Medical Records. I jump into thinking about how to use the EMR for decision support and recalls and admit that we have to start with improving data quality and encourage teams to ...

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Tech for Primary Care Teams Season Introduction

Team Up! Team-based primary and community care in action - March 21, 2023 11:00 - 2 minutes
In this short season of primary care TeamUP! teamBITS, Morgan is going solo with a few teamBITS on different, common technology that primary care teams are using. This season comes from a few requests from you - so please do send us feedback: Email us: [email protected] Or through:...

Team Up! Team-based primary and community care in action artwork

S04 E01 Tech for Primary Care Teams Season Introduction

Team Up! Team-based primary and community care in action - March 21, 2023 11:00 - 2 minutes
In this short season of primary care TeamUP! teamBITS, Morgan is going solo with a few teamBITS on different, common technology that primary care teams are using. This season comes from a few requests from you - so please do send us feedback: Email us: [email protected] Or through:...

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S03 E11: Wrapping Up Season 3 on Distributed Primary Care Teams

Team Up! Team-based primary and community care in action - November 22, 2022 12:00 - 14 minutes
That’s a wrap! We finish Season 3 of TeamUP with some reflections on the topics covered and talk about next steps for TeamUP. Also, the BC Team-Based Care Advisory Committee is setting up a way to help address your questions on how to do team based care better. First you can search th...

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Wrapping Up Season 3 on Distributed Primary Care Teams

Team Up! Team-based primary and community care in action - November 22, 2022 12:00 - 14 minutes
That’s a wrap! We finish Season 3 of TeamUP with some reflections on the topics covered and talk about next steps for TeamUP. Also, the BC Team-Based Care Advisory Committee is setting up a way to help address your questions on how to do team based care better. First you can search th...

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Coaching and Distributed Primary Care Teams

Team Up! Team-based primary and community care in action - November 15, 2022 12:00 - 18 minutes
This episode is a little bit different. Morgan and Sarah had the opportunity to have a conversation with some of the new Team Based Care Coaching Team from Doctors of BC. In this episode we share back their perspectives on the experiences they have had working as ‘at the elbow’ coaching...

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