S05 E02 Patients as Team Members

Patients are (of course) key members of primary care teams. In this episode Morgan and Sarah dive into the ‘patient role’ in primary care teams.

To prepare for this episode the ISU connected with a handful of patient advocates from across BC. Drawing on the stories and experiences from these interviews Morgan and Sarah weave together aspects of the patients role in teams to talk about 3 things:

Patients involved in direct carePatients involved in supporting the system (Education Research and Advocacy)How to best support patients in the shift of primary care to team based care

The episode wraps up with a call to action that includes some great suggestions of things to try out in your teams to support patient engagement in planning, care and feedback.

Guests:

Huge Thank Yous to all of our wonderful guests for this season! In this episode you heard from:

Marilyn Parker: Marylin is a Patient Advocate who is very involved in research related to Patient Reported Outcome Measures (PROMS) and Patient Reported Experience Measures (PREMS) in BC. Marilyn is a member of the Patient Advisory for the BC Primary Health Care Research Network.Carolyn Canfield: Carolyn is the ISU’s in house patient-disruptor and adjunct faculty member in the Department of Family Practice at UBC. Carolyn is very involved in the Department of Family Practice and shares her expertise by teaching medical residents about patient experience and engagement She is also engaged in a number of national and international research projects that range in focus from patient engagement in care to system resilience, to patient safety.Layton Engwer: Layton is a patient advocate and member of the Patient Voices Network (administered by the BC Patient Safety and Quality Council) who is very involved in primary care transformation. Layton engages at the provincial, health authority and local levels assisting in the introduction of Primary Care Networks and Team based Care in BC.Darren Lauscher: Darren ****is a teacher, mentor and patient advocate who grew his activist and advocacy roles in the HIV sphere in the 1980s. He is an expert in patient engagement in research and system change. Darren sits at a number of tables as a patient partner, including the UBC health council, and systems and research tables.Barbara Gobis: Barbara is a pharmacist and the Director of the UBC Pharmacy Clinic and the Operational Program Lead for Pharmacists in Primary Care NetworksCarmela Gracia-Patten : Carmela is one of the first kinesiologist working in Primary Care. Based in northern BC, Carmela is a team member with the Change Program, a lifestyle intervention program focused on metabolic syndrome (people with type 2 or pre-diabetes).

Resources and Links :

A very recent article on the patient voice, co-authored with Carolyn Canfield and Darren Lauscher who are in this episode: https://onlinelibrary.wiley.com/doi/pdf/10.1111/medu.15121For more information on the ‘Bread and Roses’ metaphor Sarah and Morgan reference throughout this season check out Heath, I., & Montori, V. M. (2023). Responding to the crisis of care. BMJ, 380.If you are interested in thinking about system resilience take a listen to Season 2 of the Team Up podcast or read some of the latest work that Carolyn Canfield has been involved in with the resilient health care society : (Webinar) Patients and Families engaged in resilient health care systemsTo learn more about the work Darren in involved in around patient and community partnerships see: Towle, Angela & Godolphin, William & Kline, Cathy & Lauscher, Darren. (2020). Building and Sustaining Patient and Community Partnerships in Interprofessional Education. 10.1007/978-3-030-40281-5_15.To learn more about team based care and the transformation of primary care in BC check out Teambasedcarebc.caand TeamUp community of practice (webinars and of course this podcast series)You can learn more about the Change program [here](https://www.changebc.net/#:~:text=Because life is too short,improve your quality of life.) or listen to the TeamUP Webinar from earlier this season : Team Up! CHANGE BC and Team Based Care: a Rural Experience