Latest Dentalconsultant Podcast Episodes
Ep. 115: Office Culture & Preventing “Toxicity” in Your Workplace
Dental Business RX - November 27, 2023 10:00 - 27 minutes ★★★★★ - 22 ratingsDo your staff look forward to coming into work every day? Do you? Obviously, work can never compete with fishing or golfing or Disneyworld, but your office should be a place where you can all have fun and perhaps even enjoy your work! Office drama and “toxicity,” though, make it no fun for anyon...
Ep. 114: Optimizing Your Case Acceptance Process
Dental Business RX - November 20, 2023 10:00 - 47 minutes ★★★★★ - 22 ratingsIn prior episodes, we’ve discussed several aspects of case acceptance. Now, Jeff brings it all together and walks through the entire process from a new patient initial to accepting and starting treatment. This will help you create an intelligent, organized system in your office to maximize case ...
Ep. 113: The Practice Owner’s Core Job Duties
Dental Business RX - November 13, 2023 10:00 - 30 minutes ★★★★★ - 22 ratingsWe’ve discussed the job duties of several positions, such as the Receptionist, Treatment Coordinator, Office Manager, etc—but what about the Owner? Owning a dental practice IS a job, too! So this week, Sabri Blumberg joins us to discuss the six core job functions the Owner needs to perform and t...
Ep. 112: Finetuning Your Hiring Process
Dental Business RX - November 06, 2023 09:00 - 41 minutes ★★★★★ - 22 ratingsIn dentistry, we don’t have the luxury of a big HR or recruiting department, but hiring the right people is still an incredibly important part of running a dental practice and there are a lot of nitty-gritty details. So this week, we bring in our own hiring expert, Ashley Fuegel, to simplify thi...
Ep. 111: Recent Industry & Economic Trends Dentists Should Know About
Dental Business RX - October 30, 2023 09:00 - 29 minutes ★★★★★ - 22 ratingsWhat’s going on with the inflation, interest rates, and labor market can have big implications for private practice dentists—but trying to keep up with it all can be a headache. So this week, Jeff breaks it down simply and gives some key tips for dentists that want to keep growing and maximize p...
Ep. 110: Proofing Your Practice Against Cancellations
Dental Business RX - October 23, 2023 09:00 - 38 minutes ★★★★★ - 22 ratingsTried double-confirming, automatic reminders, cancellation fees…and yet you’re still experiencing cancellations and no-shows? This week, Sabri Blumberg joins us to do a deep dive into the reasons patients cancel and how you can eliminate cancellations once and for all in your practice (on both t...
Ep. 109: The Biggest Barriers to Finding Good Staff
Dental Business RX - October 16, 2023 15:10 - 40 minutes ★★★★★ - 22 ratingsIf you survey dentists (which we do), staffing issues will always come up as one of the biggest sources of problems and stress—and it’s only gotten worse in recent years. So this week, special guest Jeff Santone comes on to discuss the biggest barriers to building a good team and what adjustment...
Ep. 108: Finding the Right Office Manager for Your Practice
Dental Business RX - October 09, 2023 09:00 - 34 minutes ★★★★★ - 22 ratingsIf you’re a regular listener, then you already know how important it is to have a highly competent Office Manager for your practice. This week, we bring on special guest Sabri Blumberg to discuss how to find the right person, what attributes to look for, and getting them started on the job succe...
Ep. 107: When Change Isn’t a Good Thing
Dental Business RX - October 02, 2023 09:00 - 22 minutes ★★★★★ - 22 ratingsNew ideas are great and we always want to keep evolving and improving—but making misguided changes in your practice can also have disastrous consequences. So this week, Jeff discusses how to approach implementing new changes sensibly and what to do if things suddenly go sideways. Learn mor...
Ep. 106: Staff Turnover: When a New Hire Isn’t a Good Fit for the Job
Dental Business RX - September 25, 2023 09:00 - 21 minutes ★★★★★ - 22 ratingsNobody wants to have a high turnover office, but sometimes trying too hard to hold on to employees only makes the problem worse. So in this episode, Jeff discusses how to know if it’s a bad fit early and what to do about it—so you can build the right team around you and not wind up with continua...
Ep. 105: The Right & Wrong Way to Bring in a Specialist
Dental Business RX - September 18, 2023 09:00 - 30 minutes ★★★★★ - 22 ratingsMore and more GPs recently have been bringing in part-time specialists so they can offer more services in-house. The benefits are obvious, but where can it go wrong and what considerations should you have before deciding to bring someone on? And how do you do it right? This week, we’re joined by...
Ep. 104: Patient Financing – The Do’s & Don’ts
Dental Business RX - September 11, 2023 09:00 - 21 minutes ★★★★★ - 22 ratingsNo matter where you practice, you probably have some form of patient financing in your office. But there are a few keys to utilizing it properly and some ways to do it that aren’t so effective. In this weeks episode Jeff goes over not only when you should use it, but how doing it wrong could be ...
Ep. 103: Your Biggest Monthly Expense
Dental Business RX - September 04, 2023 09:00 - 21 minutes ★★★★★ - 22 ratingsIf you want to significantly reduce overhead and increase your profit margin, there are only so many expenses you can cut out before you start doing more harm than good. However, there is one thing that makes a huge difference, and this week Jeff reveals what it is and how to reclaim your lost p...
Ep. 102: Improving the Productivity of your Team
Dental Business RX - August 28, 2023 09:00 - 28 minutes ★★★★★ - 22 ratingsIn order to be productive, every team member needs to know what they are producing. So if you want to improve the productivity and efficiency of your team, the first step is to get everyone on the same page about what they are producing and how it creates value for the practice—and that’s what J...
Ep. 101: Q&A – Finding a Hygienist, Problematic Staff, and New Patients
Dental Business RX - August 21, 2023 09:00 - 28 minutes ★★★★★ - 22 ratingsThis week we answer more listener questions with special guest Sabri Blumberg. You can also watch the filmed version of this episode on our YouTube Channel here: https://www.youtube.com/watch?v=DEzOvLsslf0 :11 – I can’t find a hygienist. 9:54 – I have a problematic staff member but they’...
Ep. 100: Q&A – PPOs, Teambuilding, and Raising Collections
Dental Business RX - August 14, 2023 09:00 - 33 minutes ★★★★★ - 22 ratingsIt’s the 100th episode! For this milestone, we brought Sabri on to answer the most burning listener questions! We also filmed this episode so you can watch on our YouTube Channel here https://www.youtube.com/watch?v=RGXrYGzkl-o. :11 – When should I begin phasing out of PPOs? 16:55 – What...
Ep. 99: The New Patient Management Action Checklist
Dental Business RX - August 07, 2023 09:00 - 50 minutes ★★★★★ - 22 ratingsMarketing can be expensive, and the costs only rise over time, so it’s always a good idea to focus on maximizing the results of your marketing as much as possible. That means both having the right strategy for external marketing and streamlining your internal processes. So in this episode, Jeff ...
Ep. 98: The Cycle of Booms & Depressions
Dental Business RX - July 31, 2023 09:00 - 29 minutes ★★★★★ - 22 ratingsDoes your production go up and down unpredictably from week to week and month to month? It may not actually be as “unpredictable” as you think. There is a specific reason for it! And that’s what Jeff covers this week: why you have big swings in production and how to make it more consistent so yo...
Ep. 97: Six Reasons You’re Not Making Your Production Goals
Dental Business RX - July 24, 2023 09:00 - 25 minutes ★★★★★ - 22 ratingsSo you’ve done the math: in order to meet your goal for the month, you need to produce X amount per day. Wouldn’t it be nice if you could just get that production lined up consistently every day and meet your goals like clockwork? That is possible with good planning! And if it’s not happening in...
Ep. 96: Practice Health Check
Dental Business RX - July 17, 2023 09:00 - 49 minutes ★★★★★ - 22 ratingsHow is your practice really doing from a performance perspective? How “healthy” is your business? Just looking at revenues or going by gut feeling aren’t a good way to measure the true health and performance of your practice! There are five key areas to analyze to get a proper picture of your of...
Ep. 95: The Law of Diminishing Returns
Dental Business RX - July 10, 2023 11:57 - 29 minutes ★★★★★ - 22 ratingsHas this ever happened to you? “We saw double the usual number of new patients this month—so why did production barely go up?” Or, “We expanded into more chairs and added a provider—but why didn’t our collections increase commensurately?” Sometimes when you’re trying to grow, you can see diminis...
Ep. 94: Doubling Your New Patients by Using “Social Proof”
Dental Business RX - July 03, 2023 09:00 - 50 minutes ★★★★★ - 22 ratingsThis week, dental marketing expert Dan Brown joins Jeff to discuss the most important aspect of your marketing: social proof. He describes what it means and how focusing on it has been helping many of our clients double, triple, or even quadruple their new patients without adding a big marketing...
Ep. 93: Top 3 Reasons Your Dental Office isn’t Making More Money
Dental Business RX - June 26, 2023 09:00 - 48 minutes ★★★★★ - 22 ratingsThis week we bring in special guest Jeff Santone to discuss the three most common barriers to increasing practice revenues. Jeff speaks from his experience having run two highly successful offices and lecturing to, meeting with, and observing hundreds of doctors from all over the country on a mo...
Ep. 92: Are You Being Embezzled From? And How to Avoid It.
Dental Business RX - June 19, 2023 09:00 - 21 minutes ★★★★★ - 22 ratingsEmbezzlement is a lot more common in dentistry than you may think, and it’s not always easy to see if you don’t know what to look for. So this week, Jeff discusses the signs that you may have an embezzlement problem as wellas some simple things you can do to prevent it from happening to you. ...
Ep. 91: Is Direct Mail Marketing Dead?
Dental Business RX - June 12, 2023 09:00 - 35 minutes ★★★★★ - 22 ratingsFor a while, postcards were all the rage in the world of dental marketing. Then we had Google ads, then Facebook ads, then “implant funnels”…all going in a digital direction. So, should you focus purely on digital marketing nowadays, or is it still worth including direct mail in your marketing s...
Ep. 90: Are You Solving the Wrong Things in Your Practice?
Dental Business RX - June 05, 2023 09:00 - 24 minutes ★★★★★ - 22 ratingsWe all want to improve and do better, so we make changes and implement new ideas…but oftentimes these changes don’t result in actual improvement, or occasionally actually make things worse. So how do you know that you’re solving the right problem? And how do you make sure that you keep the succe...
Ep. 89: The Wrong Approach to Presenting Treatment
Dental Business RX - May 29, 2023 09:00 - 20 minutes ★★★★★ - 22 ratingsRecently we’ve found that a surprisingly high number of dentists are making a big mistake in their treatment presentations—and in addition to harming your case acceptance, it can upset patients and lead to future problems. So this week, Jeff talks about this problem and why you may need to chang...
Ep. 88: Four Reasons DSOs May Be in Trouble
Dental Business RX - May 22, 2023 09:00 - 40 minutes ★★★★★ - 22 ratingsOver the last few years, there has been a ton of money flowing into corporate dentistry and a lot of talk about DSOs becoming the future of the dental industry. But if you look closely, there are some signs of trouble in paradise recently—and these trends are interesting food for thought for all...
Ep 87: Why There’s Never Been a Better Time Economically to be a Dentist!
Dental Business RX - May 15, 2023 09:00 - 39 minutes ★★★★★ - 22 ratingsIn this episode, Jeff covers several eye-opening dental industry statistics that open the door to tremendous opportunity for smart practice owners over the next 5-10 years. This is a fascinating listen for any dentist—but particularly if you’re a growth-minded owner or a considering buying an of...
Ep. 86: The REAL Solution to Cancellations & No-Shows
Dental Business RX - May 08, 2023 09:00 - 19 minutes ★★★★★ - 22 ratingsThere are a few reasons why patients cancel appointments, but one of them far outstrips all the rest—and no amount of reminders or confirmations or cancellation fees will fix it. So this week, Jeff discusses the real problem behind the majority of cancellations and how to solve it so you can sta...
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