Latest Customer marketing Podcast Episodes

Masters of Community with David Spinks artwork

Building the Dream Community Team with Holly Firestone

Masters of Community with David Spinks - January 11, 2021 13:00 - 1 hour
Today we’re joined by an experienced community leader, Holly Firestone, whose work at Birthright, Atlassian, Salesforce, and now Venafi has transformed the way these communities are built and structured. We dive into where Community fits within an organization and the importance of having a separ...

Masters of Community with David Spinks artwork

Building the World's Largest Startup Community with Derek Andersen

Masters of Community with David Spinks - January 04, 2021 13:00 - 59 minutes
This week, we have the pleasure of hearing from Derek Andersen, CEO & Founder of Startup Grind and Bevy. Startup Grind began in 2010 when Derek started hosting monthly gatherings with friends and acquaintances to discuss and brainstorm ideas for new projects he was launching. The community took o...

Masters of Community with David Spinks artwork

Quitting Communities, Choosing Platforms, and Developing Strategy with Sarah Hawk

Masters of Community with David Spinks - December 14, 2020 13:00 - 1 hour
In today’s Masters of Community episode, you’ll hear from Community Industry expert of 20 years and native New Zealander, Sarah Hawk. Hawk began working as a software developer at Xerox in the 90’s, where her interest in the tech community was sparked and led her to eventually landing the role as...

Masters of Community with David Spinks artwork

Overcoming Division by Bridging Our Differences with Scott Shigeoka

Masters of Community with David Spinks - December 07, 2020 13:00 - 55 minutes
On today’s episode, we’re joined by entrepreneur and creative director, Scott Shigeoka. Scott spent his early years exploring creativity at The Washington Post, IDEO, and working with artists and musicians. He has since shifted to working on overcoming divisions in the country, ranging from polit...

Masters of Community with David Spinks artwork

Proving the Business Value of Community with Erica Kuhl

Masters of Community with David Spinks - November 30, 2020 13:00 - 1 hour
In today’s episode, community consultant and Salesforce Former VP of Community, Erica Kuhl, joins us to share her greatest community growth advice. Years before community was a known industry, Erica used three methods to successfully get buy-in from the Salesforce Executives. She worked with Sale...

Masters of Community with David Spinks artwork

EP24: The Past, Present, and Future of the Community Industry, with Jono Bacon

Masters of Community with David Spinks - November 23, 2020 13:00 - 1 hour
On today’s first ever live podcast, we’re joined by Jono Bacon, Community Consultant and Author. Jono was 17 years old when he discovered the world coming together through the operating system, Linux, and a light bulb went off that he should start joining and learning everything he could about co...

Masters of Community with David Spinks artwork

The Past, Present, and Future of the Community Industry, with Jono Bacon

Masters of Community with David Spinks - November 23, 2020 13:00 - 1 hour
On today’s first ever live podcast, we’re joined by Jono Bacon, Community Consultant and Author. Jono was 17 years old when he discovered the world coming together through the operating system, Linux, and a light bulb went off that he should start joining and learning everything he could about co...

Masters of Community with David Spinks artwork

The Past, Present, and Future of the Community Industry with Jono Bacon

Masters of Community with David Spinks - November 23, 2020 13:00 - 1 hour
On today’s first ever live podcast, we’re joined by Jono Bacon, Community Consultant and Author. Jono was 17 years old when he discovered the world coming together through the operating system, Linux, and a light bulb went off that he should start joining and learning everything he could about co...

Masters of Community with David Spinks artwork

How the Future of Community Can Be Found in the History of Open Source with Nadia Eghbal

Masters of Community with David Spinks - November 17, 2020 15:09 - 1 hour
Not often are experts in community deeply researching at a scholarly level how community works, our next guest Nadia Egbal does. She's the Head of Writer Experience at SubStack and the author of Working in Public, where she dives into the history and evolution of Open Source communities. They end...

Masters of Community with David Spinks artwork

How Product School Grew from One to 1 million with Carlos Gonzalez de Villaumbrosia

Masters of Community with David Spinks - November 02, 2020 13:00 - 53 minutes
Carlos Gonzalez de Villaumbrosia is the Founder and CEO of Product School, the largest community of product managers in the world. After recognizing a gap in the Product Management industry, Carlos created a niche hybrid between engineering and business school. From 1 to 1 million, the community ...

Masters of Community with David Spinks artwork

Creating ‘Default Spaces’ to Empower Marginalized Communities with Gordon Bellamy & Kobie Fuller

Masters of Community with David Spinks - October 26, 2020 12:00 - 31 minutes
Gordon Bellamy and Kobie Fuller take the stage to discuss how they grew their inclusive, pride-focused communities. Gordon speaks about the queer industry unitedly coming out and removing the anonymity that previously existed. Within the Gay Gaming Community, Gordon created ‘Default Spaces’ to cr...

Masters of Community with David Spinks artwork

How Slack Built Their Community Events From Scratch with Elizabeth Kinsey

Masters of Community with David Spinks - October 19, 2020 12:00 - 26 minutes
Elizabeth Kinsey is the Senior Marketing Manager at Slack and runs the in-person community, Slackcommunity.com. The Slack community consists of developers, power users, admins, builders, as well as segmented pockets of community. The in-person volunteer led community gathers to discuss different ...

Masters of Community with David Spinks artwork

How Creating a Community for Helping & Healing Health Issues Grew to 3M+ Members with Mike Porath

Masters of Community with David Spinks - October 12, 2020 12:00 - 22 minutes
Mike Porath began The Mighty after being inspired by his daughter Annabel, who was diagnosed with Duplication Q15 syndrome – a rare disease that rapidly slows down development. He built this community to understand other families’ experiences with this syndrome, create a safe space for individual...

Masters of Community with David Spinks artwork

How Empowering Local Leaders Grew NextDoor to 94% of US Neighborhoods with Sarah Leary

Masters of Community with David Spinks - October 05, 2020 12:00 - 25 minutes
Sarah Leary began her research of community back in 1999 which led to developing a sports community in 2008, Fan Base. The community had little success and Sarah faced the question of “when do you cut the rope and try something else? Or hustle a little more to get the momentum?”. Sarah decided to...

Masters of Community with David Spinks artwork

Handling a Crowd: Creating a Positive, Healthy Space in Divisive Communities with Anika Gupta

Masters of Community with David Spinks - September 28, 2020 12:00 - 1 hour
This week’s Master of Community is Anika Gupta, the author of a new book and moderator expert. We discuss the importance of moderators - both the invisible and the visible, the role they play in defining the community, and the best way to deal with difficult conversations. Back in college, the co...

Masters of Community with David Spinks artwork

EP16: Creating a Safe Space: How Naj Austin’s Ethel’s Club was Designed for Intersectionality

Masters of Community with David Spinks - September 21, 2020 12:00 - 1 hour
In this episode, we sit down with Naj Austin, the founder of Ethel’s club, to learn how she created a community for black professionals after facing microaggression and racism in co-working spaces. Naj began her community just last year in January 2019, and after a month she already had journalis...

Masters of Community with David Spinks artwork

Creating a Safe Space: How Naj Austin’s Ethel’s Club was Designed for Intersectionality

Masters of Community with David Spinks - September 21, 2020 12:00 - 1 hour
In this episode, we sit down with Naj Austin, the founder of Ethel’s Club, to learn how she created a community for Black professionals after facing microaggression and racism in co-working spaces. Naj began her community just last year in January 2019, and after a month she already had journalis...

Masters of Community with David Spinks artwork

Turning a Community Side Project into a Successful Business w/ Allison Esposito

Masters of Community with David Spinks - September 14, 2020 12:00 - 1 hour
In today’s episode, we welcome to the stage the one and only Allison Esposito, Founder of Tech Ladies. About 5 years ago, Allison began organizing events in New York for women working in tech to come together and share experiences, collaborate, and network. This came as a result of Allison’s perc...

Masters of Community with David Spinks artwork

EP15: Turning a Community Side Project into a Successful Business w/ Allison Esposito

Masters of Community with David Spinks - September 14, 2020 12:00 - 1 hour
In today’s episode, we welcome to the stage the one and only Allison Esposito, Founder of Tech Ladies. About 5 years ago, Allison began organizing events in New York for women working in tech to come together and share experiences, collaborate, and network. This came as a result of Allison’s perc...

Masters of Community with David Spinks artwork

How Rosie Sherry Built the Ministry of Testing into the World’s Largest Community of Software Testers

Masters of Community with David Spinks - September 07, 2020 12:00 - 1 hour
Today we get the pleasure to hear from Rosie Sherry - founder of the Ministry of Testing, the largest network of software testing professionals, and is the current Community Manager of Indie Hackers. Rosie began her career as a software tester in 2000 and began hosting her own casual, community e...

Masters of Community with David Spinks artwork

EP14: How Rosie Sherry Built the Ministry of Testing into the World’s Largest Community of Software Testers

Masters of Community with David Spinks - September 07, 2020 12:00 - 1 hour
Today we get the pleasure to hear from Rosie Sherry - founder of the Ministry of Testing, the largest network of software testing professionals, and is the current Community Manager of Indie Hackers. Rosie began her career as a software tester in 2000 and began hosting her own casual, community e...

Masters of Community with David Spinks artwork

How the Rising Tide Society Grew to 400 Chapters and Convinced Competitors to Collaborate w/ Natalie Franke

Masters of Community with David Spinks - August 31, 2020 22:06 - 1 hour
Natalie Franke is today’s speaker, the Founder of the Rising Tide Society and Global Head of Community at Honeybook. Natalie started out as a freelance photographer and began to grow a community around the hashtag #CommunityOverCompetition. She quickly began hosting meetup events and two months l...

Masters of Community with David Spinks artwork

EP13: How the Rising Tide Society Grew to 400 Chapters and Convinced Competitors to Collaborate w/ Natalie Franke

Masters of Community with David Spinks - August 31, 2020 22:06 - 1 hour
Natalie Franke is today’s speaker, the Founder of the Rising Tide Society and Global Head of Community at Honeybook. Natalie started out as a freelance photographer and began to grow a community around the hashtag #CommunityOverCompetition. She quickly began hosting meetup events and two months l...

Masters of Community with David Spinks artwork

EP12: The Unbundling of Internet Communities w/ Greg Isenberg

Masters of Community with David Spinks - August 24, 2020 12:00 - 57 minutes
Greg Isenberg is an online community builder that is dedicated to finding what people are passionate about and building communities for them. He is the Co-Founder of Late Checkout, a company that designs, creates, and acquires online communities that are off of the big social media platforms. Gre...

Masters of Community with David Spinks artwork

The Unbundling of Internet Communities w/ Greg Isenberg

Masters of Community with David Spinks - August 24, 2020 12:00 - 57 minutes
Greg Isenberg is an online community builder that is dedicated to finding what people are passionate about and building communities for them. He is the Co-Founder of Late Checkout, a company that designs, creates, and acquires online communities that are off of the big social media platforms. Gre...

Masters of Community with David Spinks artwork

How Twitch is Creating Safe Spaces at Scale, Launching Sub-Communities & Taking Action on User Feedback w/ Erin Wayne

Masters of Community with David Spinks - August 17, 2020 12:00 - 1 hour
Erin Wayne is Director of Community and Creator Marketing at Twitch as well as a content creator and influencer in the gaming community. Erin has a unique approach to community at Twitch, focusing on collaboration between the community members and the influencers that they are engaging with. By c...

Masters of Community with David Spinks artwork

EP11: How Twitch is Creating Safe Spaces at Scale, Launching Sub-Communities & Taking Action on User Feedback w/ Erin Wayne

Masters of Community with David Spinks - August 17, 2020 12:00 - 1 hour
Erin Wayne is Director of Community and Creator Marketing at Twitch as well as a content creator and influencer in the gaming community. Erin has a unique approach to community at Twitch, focusing on collaboration between the community members and the influencers that they are engaging with. By c...

Masters of Community with David Spinks artwork

EP10: Creating a Career Path for a Community Team to Drive Productivity w/ Mary Thengvall

Masters of Community with David Spinks - August 10, 2020 12:00 - 1 hour
Mary Thengvall is the Director of Developer Relations at Camunda and the author of the book, The Business Value of Developer Relations. In this episode, Mary and David cover what it means for a business to build a community and a developer relations program. Mary shares her wisdom on how to build...

Masters of Community with David Spinks artwork

Creating a Career Path for a Community Team to Drive Productivity w/ Mary Thengvall

Masters of Community with David Spinks - August 10, 2020 12:00 - 1 hour
Mary Thengvall is the Director of Developer Relations at Camunda and the author of the book, The Business Value of Developer Relations. In this episode, Mary and David cover what it means for a business to build a community and a developer relations program. Mary shares her wisdom on how to build...

Masters of Community with David Spinks artwork

EP9: Building & Maintaining Community Integrity Through Acquisition w/ Max Altschuler

Masters of Community with David Spinks - August 03, 2020 12:00 - 1 hour
For this episode of Masters of Community we are bringing on Max Altschuler, founder of SalesHacker, a global online community for B2B Sales professionals. Before SalesHacker, Max was co-founder of CMX with our host David Spinks. Max and David talk about what it takes to get a community up and run...

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