Latest Customer marketing Podcast Episodes

Masters of Community with David Spinks artwork

[Greatest Hits] How To Build a Social Media Community with Matthew Kobach

Masters of Community with David Spinks - November 01, 2021 09:00 - 1 hour
Matthew Kobach is the Director of Content Marketing at Fast, a PhD dropout, and former social media manager at NYSE. Matthew joins us in this episode to share how he used community building lessons to create gripping content, grow social media channels, and communicate more effectively. Matthew s...

Masters of Community with David Spinks artwork

Creating a Content-Centric Community with Max Rothery

Masters of Community with David Spinks - October 25, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Max Rothery, VP of Community at Finimize, a platform that provides investment education for casual investors in small, digestible bites. Max has a truly wide range of work experiences, from working in a bank to working in the film industry. H...

Masters of Community with David Spinks artwork

How To Give Soul To Your Community with Gabrielle Dolan

Masters of Community with David Spinks - October 18, 2021 09:00 - 55 minutes
In this episode of Masters of Community, we speak with Gabrielle Dolan, Founder of Jargon Free Fridays and Speaker and Author at Gabrielle Dolan Consulting. Gabrielle realized the power of storytelling toward the end of her corporate career. This motivated her to learn about storytelling and led ...

Masters of Community with David Spinks artwork

The Benefits of Developing A Community Strategy with Marius Ciortea

Masters of Community with David Spinks - October 11, 2021 09:00 - 33 minutes
In this episode of Masters of Community, we speak with Marius Ciortea, Chief Community Officer at IBM. Marius leads the community strategy of forming an engaging brand presence to interact with their community of existing customers. He will be discussing how to share best practices and use common...

Masters of Community with David Spinks artwork

Holacratic Communities with Sahil Lavingia

Masters of Community with David Spinks - October 04, 2021 09:00 - 47 minutes
In this episode of Masters of Community, we speak with Sahil Lavingia, Venture Capitalist at shl.vc and Cofounder and CEO at Gumroad. Gumroad exists to help every creative earn a living selling the products they make directly to their audience. Previously, he was the second employee at Pinterest ...

Masters of Community with David Spinks artwork

Humanizing Your Community with Seth Godin

Masters of Community with David Spinks - September 27, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Seth Godin, Founder of the altMBA, prolific blogger, bestselling author, and pioneer of the concept of community. Long before community was considered the new moat, Seth was at the forefront of what it means to turn a scattering of followers ...

Masters of Community with David Spinks artwork

The #1 Mistake to Avoid When Measuring Community Impact with David Spinks on the Community Experience Podcast

Masters of Community with David Spinks - September 20, 2021 09:00 - 1 hour
This week we have a different type of episode. This episode is a crosspost of my (David Spinks’) talk in an episode of the Community Experience (CX) podcast with hosts Jillian Benbow and Tony Bacigalupo. You’ll learn about the number one mistake to avoid when measuring your community impact, iden...

Masters of Community with David Spinks artwork

The Relationship Flywheel with Pablo Gonzalez

Masters of Community with David Spinks - September 13, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Pablo Gonzalez, Co-founder, and CMO of Be The Stage and Co-Host of the B2B Community Builder Show podcast. Pablo comes from a rich background in community through the nonprofit world. Now he works with many B2B companies and small to midsize ...

Masters of Community with David Spinks artwork

Making Sense of the Community Boom with Brian Oblinger

Masters of Community with David Spinks - September 06, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Brian Oblinger, Chief Community Officer at Brian Oblinger Strategic Consulting. Brian has worked with top brands such as Acer, Alteryx, Autodesk, Comcast, eBay, The Home Depot, HP, PlayStation, and more. He also co-Hosts the podcast “In Befor...

Masters of Community with David Spinks artwork

The Community Wayback Machine with Howard Rheingold

Masters of Community with David Spinks - August 30, 2021 09:00 - 57 minutes
In this episode of Masters of Community, we speak with Howard Rheingold, a veteran of the art of community, a writer, and a teacher known for his insights on the cultural, social, and political implications of technology. Howard pioneered the term “virtual community” by first speaking and educati...

Masters of Community with David Spinks artwork

The Secrets of Well-Governed Communities with Venessa Paech

Masters of Community with David Spinks - August 23, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Venessa Paech, Australia's leading online communities specialist and Founder and Chief Consultant at PeerSense. Venessa is a seasoned online community strategist, manager, researcher, and educator with over twenty years of experience building...

Masters of Community with David Spinks artwork

[Greatest Hits] The Unbundling of Internet Communities w/ Greg Isenberg

Masters of Community with David Spinks - August 16, 2021 09:00 - 57 minutes
Episode Notes: Learn more about Greg: Greg Isenberg's LinkedIn Late Checkout's Website Episode resources: The Business of Belonging: How to Make Community your Competitive Advantage If you enjoyed this episode then please either: Subscribe, rate and review on Apple Podcasts Follow on Spot...

Masters of Community with David Spinks artwork

[Greatest Hits] The Unbundling of Internet Communities with Greg Isenberg

Masters of Community with David Spinks - August 16, 2021 09:00 - 57 minutes
Greg Isenberg is an online community builder that is dedicated to finding what people are passionate about and building communities for them. He is the Co-Founder of Late Checkout, a company that designs, creates, and acquires online communities that are off of the big social media platforms. Gre...

Masters of Community with David Spinks artwork

The Two Sides of the Community Coin - David Debates Rich Millington

Masters of Community with David Spinks - August 09, 2021 09:00 - 49 minutes
In this episode of Masters of Community, we have an exciting and intense debate between David Spinks and Richard Millington. Rich is the Founder and MD at FeverBee, a community consultancy that has helped over 290 organizations develop thriving communities. He believes that the core purpose of a ...

Masters of Community with David Spinks artwork

[Greatest Hits] Building the Dream Community Team with Holly Firestone

Masters of Community with David Spinks - August 02, 2021 09:00 - 1 hour
Today we’re joined by an experienced community leader, Holly Firestone, whose work at Birthright, Atlassian, Salesforce, and now Venafi has transformed the way these communities are built and structured. We dive into where Community fits within an organization and the importance of having a separ...

Masters of Community with David Spinks artwork

How Asana does Community with Joshua Zerkel

Masters of Community with David Spinks - July 26, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Joshua Zerkel, Head of Global Engagement Marketing (Community + Lifecycle) at Asana. He is an industry veteran in the world of community. He led the community team at Evernote and has now been at Asana for three and a half years building the ...

Masters of Community with David Spinks artwork

Managing Community Operations, Supporting the Roadmap, & Enabling a Cohesive Community Experience with Tiffany Oda

Masters of Community with David Spinks - July 19, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Tiffany Oda, Director of Community Operations at Venafi. Her passion for organization and project management began in school, which she later chose to pursue as a career. With roles in customer support with community engagement, she realized ...

Masters of Community with David Spinks artwork

Managing Community Operations, Supporting The Roadmap, & Enabling Cohesive Community Experience with Tiffany Oda

Masters of Community with David Spinks - July 19, 2021 09:00 - 1 hour
Learn more about Tiffany Oda: Tiffany’s LinkedIn Venafi Website Episode resources: The Business of Belonging: How to Make Community your Competitive Advantage Learn More About CMX Summit 2021: Rise Book Tickets for CMX Summit 2021: Rise “Thanks!: How the New Science of Gratitude Can Make ...

Masters of Community with David Spinks artwork

Building Safe & Inclusive Communities, Human Moderation, & Community Monetization with Jessica Moreno

Masters of Community with David Spinks - July 12, 2021 09:00 - 59 minutes
In this episode of Masters of Community, we speak with Jessica Moreno - Former Community and Social Lead at Terraformation. Since 2009, Jessica has been obsessed with bridging the gap between product and community. She strives to bring people together in a way that is meaningful for both members ...

Masters of Community with David Spinks artwork

Building Safe & Inclusive Communities, Human Moderation & Community Monetization with Jessica Moreno

Masters of Community with David Spinks - July 12, 2021 09:00 - 59 minutes
Learn more about Jessica: Mesh Communities Create A Community with Marsha Druker: Can Community Be Your Lifeline? A Conversation With the Co-Founders of Mesh Episode resources: The Business of Belonging: How to Make Community your Competitive Advantage The Snowy Day If you enjoyed this epi...

Masters of Community with David Spinks artwork

Community Magic, Asset Based Community Development & why People Work for Free with Richard Millington

Masters of Community with David Spinks - July 05, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Richard Millington - Founder of FeverBee. Richard knows a LOT about community, in fact, he has published three books on the topic… in this episode we dive deep into how to create a community, a data driven approach to improving your community...

Masters of Community with David Spinks artwork

Community Magic, Asset Based Community Development, & Why People Work for Free with Richard Millington

Masters of Community with David Spinks - July 05, 2021 09:00 - 1 hour
In this episode of Masters of Community, we speak with Richard Millington - Founder of FeverBee. Richard knows a LOT about community, in fact, he has published three books on the topic… in this episode we dive deep into how to create a community, a data driven approach to improving your community...

Masters of Community with David Spinks artwork

Managing a Million-Member Enterprise Tech Community with Monica Lluis

Masters of Community with David Spinks - June 28, 2021 09:00 - 52 minutes
In this episode of Masters of Community, we speak with Monica Lluis, Global Community Lead at Cisco. The Cisco community has evolved from a single support forum to a million-member-strong enterprise community in several international languages in two decades. Monica shares that goal-oriented proc...

Masters of Community with David Spinks artwork

CMX Summit 2021: Rise

Masters of Community with David Spinks - June 21, 2021 09:00 - 22 minutes
Beth McIntyre, Head of Community at Bevy, and David Spinks, Co-Founder of CMX and VP of Community at Bevy, give the run-down on CMX Summit Rise: 2021. In this episode, you’ll learn about the origins of CMX, how Summit got started, and the challenges experienced along the way. They share their fir...

Masters of Community with David Spinks artwork

[Greatest Hits] How Reddit Builds Trust at Scale with Evan Hamilton

Masters of Community with David Spinks - June 14, 2021 09:00 - 1 hour
This week, we have the pleasure of hearing from Evan Hamilton, the Director of Community at Reddit. Evan joined the Reddit team at a time when trust was broken between the moderators and the Reddit team. Evan rebuilt trust in the community by ensuring transparent communication with the moderators...

Masters of Community with David Spinks artwork

[Repost] How Reddit Builds Trust at Scale with Evan Hamilton

Masters of Community with David Spinks - June 14, 2021 09:00 - 1 hour
This week, we have the pleasure of hearing from Evan Hamilton, the Director of Community at Reddit. Evan joined the Reddit team at a time when trust was broken between the moderators and the Reddit team. Evan rebuilt trust in the community by ensuring transparent communication with the moderators...

Masters of Community with David Spinks artwork

[Greatest Hits] Building Community at Nike, Reddit, WeWork, and Teal with Erik Martin

Masters of Community with David Spinks - June 07, 2021 09:00 - 58 minutes
Rarely do we see a community leader make a difference in so many diverse departments and programs, but Erik Martin is one of a kind. He’s currently the Chief Community Officer at Teal, but over the past 20 years he has worked in the film industry, Reddit, DePop, WeWork, Airtime, and Nike! In this...

Masters of Community with David Spinks artwork

[Greatest Hits] Building Community at Nike, Reddit, WeWork, & Teal with Erik Martin

Masters of Community with David Spinks - June 07, 2021 09:00 - 58 minutes
Rarely do we see a community leader make a difference in so many diverse departments and programs, but Erik Martin is one of a kind. He’s currently the Chief Community Officer at Teal, but over the past 20 years he has worked in the film industry, Reddit, DePop, WeWork, Airtime, and Nike! In this...

Masters of Community with David Spinks artwork

[Repost] Building Community at Nike, Reddit, WeWork, and Teal with Erik Martin

Masters of Community with David Spinks - June 07, 2021 09:00 - 58 minutes
Rarely do we see a community leader make a difference in so many diverse departments and programs, but Erik Martin is one of a kind. He’s currently the Chief Community Officer at Teal, but over the past 20 years he has worked in the film industry, Reddit, DePop, WeWork, Airtime, and Nike! In this...

Masters of Community with David Spinks artwork

Achieving Virtual Event Success in your Community with Lauren Hagerty

Masters of Community with David Spinks - June 02, 2021 09:00 - 53 minutes
Episode Summary: In today’s episode, we’re joined by Lauren Hagerty - Director of Marketing & Community at Power to Fly. This community helps marginalized groups grow and advance in their career, as well as implements and improve companies' DEI programs. Lauren discusses the Power to Fly Virtua...

Related Customer marketing Topics