Latest Customer marketing Podcast Episodes
Integrating Community Across your Org with Scott K. Wilder
Masters of Community with David Spinks - May 24, 2021 09:00 - 55 minutesScott K. Wilder, Head of Customer Engagement & Community at Hubspot, joins us in this Masters of Community episode to share his years of community knowledge gained from working at Adobe, Apple, Google, Intuit, and more. We discuss the intersection of community and marketing, and where community t...
Integrating Community Across your Org with Scott Wilder
Masters of Community with David Spinks - May 24, 2021 09:00 - 55 minutesScott Wilder, Head of Customer Engagement & Community at Hubspot, joins us in this Masters of Community episode to share his years of community knowledge gained from working at Adobe, Apple, Google, Intuit, and more. We discuss the intersection of community and marketing, and where community trul...
Culture, Oppression & Community with Mia Birdsong
Masters of Community with David Spinks - May 17, 2021 09:00 - 59 minutesIn this episode of Masters of Community, we speak with Mia Birdsong, a social activist and the author of “How We Show Up: Reclaiming Family, Friendship, and Community”. In this book, Mia explores and expands on the idea of how we connect in a community or family. And in this episode, David and Mi...
Culture, Oppression & Community, with Mia Birdsong
Masters of Community with David Spinks - May 17, 2021 09:00 - 59 minutesIn this episode of Masters of Community, we speak with Mia Birdsong, a social activist and the author of “How We Show Up: Reclaiming Family, Friendship, and Community”. In this book, Mia explores and expands on the idea of how we connect in a community or family. And in this episode, David and Mi...
How Inneract Project is shaping the future of Underrepresented Youth with Maurice Woods
Masters of Community with David Spinks - May 10, 2021 09:00 - 1 hourIn this episode of Masters of Community, we speak with Maurice Woods, Principal Design Lead at Microsoft and Founder and Executive Director of the Inneract Project. The Inneract Project is a nonprofit organization dedicated to providing free design education to underrepresented minority youth, fr...
How Inneract Project is shaping the future of Underrepresented Youth, with Maurice Woods
Masters of Community with David Spinks - May 10, 2021 09:00 - 1 hourIn this episode of Masters of Community, we speak with Maurice Woods, Principal Design Lead at Microsoft and Founder and Executive Director of the Inneract Project. The Inneract Project is a nonprofit organization dedicated to providing free design education to underrepresented minority youth, fr...
The Art of Influence with John Levy
Masters of Community with David Spinks - May 03, 2021 09:00 - 59 minutesToday we sit down with the one and only, Jon Levy, behavioral scientist and author of “You’re Invited: The Art and Science of Cultivating Influence”. In this episode, we discuss the SOAR Model, how to engage influential people and the three different types of networker. Jon shares the results of ...
The Art of Influence with Jon Levy
Masters of Community with David Spinks - May 03, 2021 09:00 - 59 minutesToday we sit down with the one and only, Jon Levy, behavioral scientist and author of “You’re Invited: The Art and Science of Cultivating Influence”. In this episode, we discuss the SOAR Model, how to engage influential people and the three different types of networker. Jon shares the results of ...
Microsoft’s First Community Manager with Alex Blanton
Masters of Community with David Spinks - April 26, 2021 12:00 - 52 minutesToday we welcome Alex Blanton, Senior Community Program Manager at Microsoft to the Masters of Community podcast. Alex studied at the University of Washington, and had a stint as an Editorial Assistant at the Yale University Press, and has now spent 23 years working at Microsoft. In this episode,...
A Community Management Pioneer at Microsoft with Alex Blanton
Masters of Community with David Spinks - April 26, 2021 12:00 - 52 minutesToday we welcome Alex Blanton, Senior Community Program Manager at Microsoft to the Masters of Community podcast. Alex studied at the Middlebury College, and had a stint as an Editorial Assistant at the Yale University Press, and has now spent 23 years working at Microsoft. In this episode, we di...
[Greatest Hits] Quitting Communities, Choosing Platforms, and Developing Strategy with Sarah Hawk
Masters of Community with David Spinks - April 19, 2021 12:00 - 1 hourIn today’s Masters of Community episode, you’ll hear from Community Industry expert of 20 years and native New Zealander, Sarah Hawk. Hawk began working as a software developer at Xerox in the 90’s, where her interest in the tech community was sparked and led her to eventually landing the role as...
[Repost] Quitting Communities, Choosing Platforms, and Developing Strategy with Sarah Hawk
Masters of Community with David Spinks - April 19, 2021 12:00 - 1 hourIn today’s Masters of Community episode, you’ll hear from Community Industry expert of 20 years and native New Zealander, Sarah Hawk. Hawk began working as a software developer at Xerox in the 90’s, where her interest in the tech community was sparked and led her to eventually landing the role as...
Powering through Loneliness with Adam Smiley Poswolsky
Masters of Community with David Spinks - April 13, 2021 09:00 - 1 hourAdam Smiley Poswolsky, author of Friendship in the Age of Loneliness, joins us today to talk about the loneliness epidemic and the power of in-person friendships. Smiley shares his experience of digitally detoxing at ‘Camp Grounded’ and the positive impact that this has on overcoming loneliness a...
[Greatest Hits] Creating a Safe Space: How Naj Austin’s Ethel’s Club was Designed for Intersectionality
Masters of Community with David Spinks - April 05, 2021 09:00 - 1 hourIn this episode, we sit down with Naj Austin, the founder of Ethel’s Club, to learn how she created a community for Black professionals after facing microaggression and racism in co-working spaces. Naj began her community just last year in January 2019, and after a month she already had journalis...
[Repost] Creating a Safe Space: How Naj Austin’s Ethel’s Club was Designed for Intersectionality
Masters of Community with David Spinks - April 05, 2021 09:00 - 1 hourIn this episode, we sit down with Naj Austin, the founder of Ethel’s Club, to learn how she created a community for Black professionals after facing microaggression and racism in co-working spaces. Naj began her community just last year in January 2019, and after a month she already had journalis...
[Repost] Community and the Power of Ritual with Casper ter Kuile
Masters of Community with David Spinks - March 29, 2021 09:00 - 1 hourIn this episode, we're joined by Casper ter Kuile. He's the author of "The Power of Ritual," a Harvard Divinity School fellow, host of the award-winning podcast "Harry Potter and the Sacred Text," and a co-founder of Sacred Design Lab. In this video we connect past (more traditional) communities ...
[Greatest Hits] Community and the Power of Ritual with Casper ter Kuile
Masters of Community with David Spinks - March 29, 2021 09:00 - 1 hourIn this episode, we're joined by Casper ter Kuile. He's the author of "The Power of Ritual," a Harvard Divinity School fellow, host of the award-winning podcast "Harry Potter and the Sacred Text," and a co-founder of Sacred Design Lab. In this video we connect past (more traditional) communities ...
[Repost] Community and the Power of Ritual w/ Casper ter Kuile
Masters of Community with David Spinks - March 29, 2021 09:00 - 1 hourIn this episode, we're joined by Casper ter Kuile. He's the author of "The Power of Ritual," a Harvard Divinity School fellow, host of the award-winning podcast "Harry Potter and the Sacred Text," and a co-founder of Sacred Design Lab. In this video we connect past (more traditional) communities ...
Decoding the Patterns of Human Connection with Marissa King
Masters of Community with David Spinks - March 22, 2021 16:44 - 1 hourToday we welcome Marissa King to the Masters of Community podcast. Marissa is the author of the new book, social chemistry, and a professor of organizational behavior at Yale. In this episode, we discuss the 3 types of networks: brokers, conveners, and expansionists, and how communities and netwo...
How To Build a Social Media Community with Matthew Kobach
Masters of Community with David Spinks - March 15, 2021 12:00 - 1 hourMatthew Kobach is the Director of Content Marketing at Fast, a PhD dropout, and former social media manager at NYSE. Matthew joins us in this episode to share how he used community building lessons to create gripping content, grow social media channels, and communicate more effectively. Matthew s...
How Nextdoor Scaled Community to 268,000 Neighborhoods with Sarah Leary
Masters of Community with David Spinks - March 08, 2021 13:00 - 1 hourOn this episode, we’re joined by longtime community leader, Sarah Leary, the Co-Founder of NextDoor and investor at Unusual Ventures. Sarah discusses the influence community is having on personal and professional lives, and its key role in building businesses relationships with customers. We disc...
Building Community at Nike, Reddit, WeWork, and Teal with Erik Martin
Masters of Community with David Spinks - March 01, 2021 13:00 - 58 minutesRarely do we see a community leader make a difference in so many diverse departments and programs, but Erik Martin is one of a kind. He’s currently the Chief Community Officer at Teal, but over the past 20 years he has worked in the film industry, Reddit, DePop, WeWork, Airtime, and Nike! In this...
Building Deeper Friendships with Kat Vellos
Masters of Community with David Spinks - February 22, 2021 13:00 - 56 minutesToday we have the pleasure of hearing from Kat Vellos, author of “We Should Get Together”, who discusses all things friendship and how to establish meaningful connections. When Kat first moved to the Bay Area, she struggled to have ongoing, deep friendships due to the transient nature of Silicon ...
Assessing and Investing in Community with Lolita Taub & Jesse Middleton
Masters of Community with David Spinks - February 15, 2021 13:00 - 55 minutesLolita Taub and Jesse Middleton from The Community Fund VC join us in this week’s Masters of Community Episode. They are early stage community investors searching for community-driven founders. Having the community embedded across the organization is crucial as it drives marketing growth, product...
Investing in Community-Driven Companies with Lolita Taub & Jesse Middleton
Masters of Community with David Spinks - February 15, 2021 13:00 - 55 minutesLolita Taub and Jesse Middleton from The Community Fund VC join us in this week’s Masters of Community Episode. They are early stage community investors searching for community-driven founders. Having the community embedded across the organization is crucial as it drives marketing growth, product...
Building Member Habits and Becoming Indistractible with Nir Eyal
Masters of Community with David Spinks - February 08, 2021 13:00 - 1 hourIn this episode of Masters of Community, we sit down with Nir Eyal, the best-selling author of “Hooked” and “Indistractible”. Nir talks about building healthy habits and breaking bad ones using the HOOK model. He talks about product managers and community leaders’ role of solving the users’ pain ...
Designing Inclusive Moderation Programs with Shana Sumers
Masters of Community with David Spinks - February 01, 2021 13:00 - 1 hourThis week, we sit with the legendary LGBTQ+ community builder, Shana Sumers. Shana began her career as a music therapist, but after five years working to change lives through music, she shifted to changing lives through diversity and inclusion in the HER community. Sumers’ music therapy backgroun...
How Reddit Builds Trust at Scale with Evan Hamilton
Masters of Community with David Spinks - January 25, 2021 13:00 - 1 hourThis week, we have the pleasure of hearing from Evan Hamilton, the Director of Community at Reddit. Evan joined the Reddit team at a time when trust was broken between the moderators and the Reddit team. Evan rebuilt trust in the community by ensuring transparent communication with the moderators...
Healing through Inside Circles with James McLeary
Masters of Community with David Spinks - January 18, 2021 13:00 - 1 hourToday’s Master of Community is James McLeary, a forensic psychologist and elder member of the Inside Circle Foundation. McLeary’s life mission is to help incarcerated individuals heal from their past. James himself ran into his own issues with the Judicial System and witnessed first-hand the syst...
Healing through Inside Circles with Dr. James McLeary
Masters of Community with David Spinks - January 18, 2021 13:00 - 1 hourToday’s Master of Community is Dr. James McLeary, a forensic psychologist and elder member of the Inside Circle Foundation. McLeary’s life mission is to help incarcerated individuals heal from their past. James himself ran into his own issues with the Judicial System and witnessed first-hand the ...
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