Latest Chief customer officer Podcast Episodes
CXChronicles Podcast 171 with Alister Esam, CEO & Founder at Process Bliss
CXChronicles Podcast - May 23, 2022 19:00 - 41 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #171 we welcomed Alister Esam, CEO & Founder at Process Bliss based in Newbury, England. Process Bliss helps their customers embed process in their business to help it run like clockwork. Process Bliss...
CXChronicles Podcast 170 with Ilenia Vidili, Customer Experience & Success Expert
CXChronicles Podcast - May 16, 2022 15:00 - 38 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #170 we welcomed Ilenia Vidili, Customer Centricity Advisor, Speaker & Author based in Milan, Italy. Ilenia has over a decade of experience in both business-to-consumer and business-to-business companie...
CXChronicles Podcast 169 with Kristi Faltorusso, Chief Customer Officer at ClientSuccess
CXChronicles Podcast - May 10, 2022 13:00 - 39 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #169 we welcomed Kristi Faltorusso, Chief Customer Officer at ClientSuccess. ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. They help SaaS ...
CXChronicles Podcast 168 with Abby Hammer, Chief Customer Officer at ChurnZero
CXChronicles Podcast - May 04, 2022 13:00 - 42 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #168 we welcomed Abby Hammer, Chief Customer Officer at ChurnZero. ChurnZero is Customer Success software for growing SaaS and subscription businesses. Their platform is designed to integrate with CRM s...
CXChronicles Podcast 167 with Chuck Frydenborg, CEO at MarketMuse
CXChronicles Podcast - April 27, 2022 14:00 - 47 minutes ★★★★★ - 24 ratingsHey CX Nation, In this week's episode of The CXChronicles Podcast #167 we welcomed Chuck Frydenborg, CEO at MarketMuse. MarketMuse uses AI to accelerate content planning, creation and optimization. The MarketMuse platform identifies content quality issues on your site and builds blueprints tha...
CXChronicles Podcast 167 with Chuck Frydenborg, CEO at MarketMuse
CXChronicles Podcast - April 27, 2022 14:00 - 47 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #167 we welcomed Chuck Frydenborg, CEO at MarketMuse. MarketMuse uses AI to accelerate content planning, creation and optimization. The MarketMuse platform identifies content quality issues on your site ...
CXChronicles Podcast 166 with Bill Staikos, SVP Industry Solutions at Medallia
CXChronicles Podcast - April 18, 2022 15:00 - 52 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #166 we welcomed Bill Staikos, Senior Vice President of Industry Solutions at Medallia. Medallia is the pioneer and market leader in experience management. Bill leads the Industry Solutions team global...
CXChronicles Podcast 165 with Aaron Biggs VP of Revenue at Deft
CXChronicles Podcast - April 11, 2022 17:00 - 48 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #165 of The CXChronicles Podcast we welcomed Aaron Biggs, Vice President of Revenue at Deft based in Chicago, IL. The Deft team humanizes technology. By actively listening to their clients, learning and collaborating to develop tailored solut...
CXChronicles Podcast 164 with Will Haire, CEO & Founder at BellaVix
CXChronicles Podcast - April 04, 2022 14:00 - 47 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #164 of The CXChronicles Podcast we welcomed Will Haire, CEO & Founder at BellaVix based in Cary, North Carolina. BellaVix is a marketplace management agency helping retail brands systematically multiply sales and achieve category domination ...
CXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help Scout
CXChronicles Podcast - March 30, 2022 13:00 - 40 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #163 of The CXChronicles Podcast we welcomed Nick Francis, Co-Founder & CEO at Help Scout based in Boulder, CO + backed by a fully remote team spread across the globe. Help Scout is designed with your customers in mind. Provide email and live...
CXChronicles Podcast 162 with Tony Sternberg, Co-Founder and CEO at ProsperStack
CXChronicles Podcast - March 22, 2022 14:00 - 44 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #162 of The CXChronicles Podcast we welcomed Tony Sternberg, Co-Founder and CEO at ProsperStack based in Minneapolis, MN. ProsperStack is the drop-in cancellation flow that prevents churn and helps you understand why subscribers leave, so yo...
CXChronicles Podcast 161 with James Dodkins, CS Ambassador at Pega
CXChronicles Podcast - March 15, 2022 12:00 - 48 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #161 of The CXChronicles Podcast we welcomed James Dodkins from Pega Systems & Rockstar CX based in Solihull, England & Cambridge, MA. Pega delivers innovative software that crushes business complexity. From increasing customer lifetime value ...
CXChronicles Podcast 161 with James Dodkins
CXChronicles Podcast - March 15, 2022 12:00 - 48 minutes ★★★★★ - 24 ratingsHey CX Nation, In episode #161 of The CXChronicles Podcast we welcomed James Dodkins from Pega Systems & Rockstar CX based in Solihull, England & Cambridge, MA. Pega delivers innovative software that crushes business complexity. From increasing customer lifetime value to streamlining service, ...
CXChronicles Podcast 160 with Lisa Marie Fortier, Senior Vice President at Engine Insights
CXChronicles Podcast - March 07, 2022 21:00 - 41 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #160 of The CXChronicles Podcast we welcomed Lisa Marie Fortier, Senior Vice President at Engine Insights based in St.Paul, Minnesota. ENGINE Insights is the research and analytics division of ENGINE, a global, full-service media and marketing...
CXChronicles Podcast 159 with Ugis Balmaks, Founder & Managing Director at RecruiterMill
CXChronicles Podcast - March 01, 2022 14:00 - 42 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #159 of The CXChronicles Podcast we welcomed Ugis Balmaks, Founder & Managing Director @ RecruiterMill based in Riga, Latvia. Recruiter Mill helps online businesses hire A-players. Ugis and his team help their clients with one of the most par...
CXChronicles Podcast 158 with Jonathan Shroyer, Chief Experience Officer at Arise
CXChronicles Podcast - February 22, 2022 16:00 - 45 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #158 of The CXChronicles Podcast we welcomed Jonathan Shroyer, Chief Customer Experience Innovation Officer at Arise (Officium Labs) based in Miramar, FL. Arise Virtual Solutions (Officium Labs) has created a disruptive technology platform th...
CXChronicles Podcast 157 with Ryan Stuart, CEO at Kapiche
CXChronicles Podcast - February 15, 2022 17:00 - 52 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #157 of The CXChronicles Podcast we welcomed Ryan Stuart, CEO & Founder at Kapiche based in Brisbane, Australia & Salt Lake City, Utah. Kapiche is a new breed customer insights platform that delivers deep, contextual understanding into your c...
CXChronicles Podcast 156 with Daniel Rodriguez, Chief Marketing Officer at Simplr
CXChronicles Podcast - February 08, 2022 21:00 - 52 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #156 of The CXChronicles Podcast we welcomed Daniel Rodriguez, Chief Marketing Officer at Simplr based in Nashville, Tennessee and the co-author of the new book "Experience is Everything". Simplr® offers companies a human-first, machine-enabl...
CXChronicles Podcast 155 with Michael Yinger, COO & Co-Founder at Resume Sieve
CXChronicles Podcast - February 02, 2022 16:00 - 43 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #155 of The CXChronicles Podcast we welcomed Michael Yinger, Chief Operating Officer & Co-Founder at Resume Sieve based in Charlotte, North Carolina. Michael and his team at The Sieve™ are building one of the world's leading candidate evaluat...
CXChronicles Podcast 154 with Gaurav Bhattacharya, CEO at Involve AI
CXChronicles Podcast - January 25, 2022 16:00 - 45 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #154 of The CXChronicles Podcast we welcomed Gaurav Bhattacharya, CEO at Involve AI based in Los Angelas, CA. Similar to CXC, Gaurav & his team are on a mission to make the world's companies more customer centric. Involve.ai organizes all cus...
CXChronicles Podcast 153 with Jeff Rosenblum, Founding Partner of Questus
CXChronicles Podcast - January 18, 2022 15:00 - 43 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #153 of The CXChronicles Podcast we welcomed Jeff Rosenblum, Founding Partner of Questus based in New York City. Jeff Rosenblum is an advertising agency founder, documentary filmmaker and an admitted pain in the ass (his words, not ours). He ...
CXChronicles Podcast 153 with Jeff Rosenblum, Founding Partner of Questus
CXChronicles Podcast - January 18, 2022 15:00 - 43 minutes ★★★★★ - 24 ratingsHey CX Nation, In episode #153 of The CXChronicles Podcast we welcomed Jeff Rosenblum, Founding Partner of Questus based in New York City. Jeff Rosenblum is an advertising agency founder, documentary filmmaker and an admitted pain in the ass (his words, not ours). He is widely regarded as one...
CXChronicles Podcast 152 with Sam Ruben, Chief Sustainability Officer at Mighty Buildings
CXChronicles Podcast - January 11, 2022 17:00 - 46 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #152 of The CXChronicles Podcast we welcomed Sam Ruben, Chief Sustainability Officer at Mighty Buildings, based in Oakland, California. Sam Ruben brings a sustainability and innovation focus to everything he does. He is passionate that today’...
CXChronicles Podcast 151 with Slobby Robby, Founder at Generation Cool
CXChronicles Podcast - January 04, 2022 19:00 - 44 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, First things first, Happy New Year's to everyone, I hope that all of you had an awesome holiday season! This is the first episode of Season 5 of The CXChronicles Podcast and we wanted to kick the year off with a bang (crazy to look back and see that we h...
CXChronicles Podcast Episode 150 with Fred Reichheld, Bain Fellow @ Bain & Company
CXChronicles Podcast - December 28, 2021 15:00 - 44 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #150 of The CXChronicles Podcast we welcomed Fred Reichheld, Bain Fellow at Bain & Company based in Boston, MA. Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Fred Reichheld is ...
CXChronicles Podcast 149 with Michael Epstein from PostPilot
CXChronicles Podcast - December 13, 2021 18:00 - 36 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #149 of The CXChronicles Podcast we welcomed Michael Epstein, Principal at PostPilot based in Greenville, SC. PostPilot helps businesses create and manage Direct Mail campaigns to reach existing and potential customers. PostPilot exists for ...
CXChronicles Podcast 148 with Simon Severino, CEO at Strategy Sprints
CXChronicles Podcast - December 08, 2021 21:00 - 41 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #148 of The CXChronicles Podcast we welcomed Simon Severino, CEO and Business Growth Coach at Strategy Sprints based in Austria. Strategy Sprints is currently working with a number of awesome startups, growth focused executives & leading bran...
CXChronicles Podcast 147 with Mike Myer, CEO at Quiq
CXChronicles Podcast - November 29, 2021 15:00 - 44 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #147 of The CXChronicles Podcast we welcomed Mike Myer, CEO and Founder at Quiq based in Bozeman, MT. Quiq is powering the next generation of business to consumer communications through async messaging. People text all the time with family an...
CXChronicles Podcast 146 with Chelsea Bedard, Chief Revenue Officer at Cann
CXChronicles Podcast - November 24, 2021 16:00 - 39 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In episode #146 of The CXChronicles Podcast we welcomed Chelsea Bedard, Chief Revenue Officer at Cann based in Los Angelas, CA. Cann is the #1 selling THC-infused beverage in California according to BDS Analytics. Founded by Stanford and Harvard graduat...
CXChronicles Podcast 147 with Chelsea Bedard, Chief Revenue Officer at Cann
CXChronicles Podcast - November 24, 2021 16:00 - 39 minutes ★★★★★ - 24 ratingsHey CX Nation, In episode #147 of The CXChronicles Podcast we welcomed Chelsea Bedard, Chief Revenue Officer at Cann based in Los Angelas, CA. Cann is the #1 selling THC-infused beverage in California according to BDS Analytics. Founded by Stanford and Harvard graduates, Cann is reshaping soc...
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