Latest Cdntech Podcast Episodes
Ep. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AI
KnowTechTalk - February 01, 2024 17:07 - 25 minutesAI – It's everywhere nowadays, reshaping our reality in ways we’ve only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their cli...
Ep. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.net
KnowTechTalk - November 28, 2023 17:42 - 34 minutesOur guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs ...
Ep. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from Nodeware
KnowTechTalk - September 04, 2023 18:35 - 29 minutesSmall businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security...
Ep. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from Liongard
KnowTechTalk - June 15, 2023 10:46 - 19 minutesIn this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Sha...
Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman
KnowTechTalk - April 21, 2023 16:50 - 30 minutesIn today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences,...
Ep. 87 – Cybersecurity For Main Street: Cyberfit in 21 Days with Ann Westerheim of Ekaru
KnowTechTalk - April 05, 2023 16:55 - 20 minutesConsider this: 99% of the world doesn’t speak geek, nor do they understand cybersecurity and how to protect their digital assets. For the 1% of people who are familiar with terms like Privilege Escalation, Lateral movement and Seim, you might want to continue listening to understand how to commu...
Ep. 86 – Does Your Business Need Cyber Insurance? With Desraie Thomas of DataStream Cyber Insurance
KnowTechTalk - February 23, 2023 18:36 - 25 minutesDoes your business need cyber insurance? Truth is, cyber criminals are targeting smaller organizations because the smaller your business, the less prepared it is to guard itself against a cyber attack. Cyber insurance policies and riders have grown popular over the last decade as cybercriminal...
Ep. 85 – After the Acquisition With Michael Einbinder-Schatz
KnowTechTalk - January 13, 2023 20:04 - 47 minutesIf you are thinking about selling your IT company chances are you have come full circle. The majority of MSPs are tech turned owner operators that grew a respectable businesses and now are done and want out. They can now take that long overdue vacation, treat themselves to something nice, pay ba...
Ep. 84 – How To Keep Your Computer Safe From Crippling Pop-ups, Viruses, Spyware, & Spam, While Avoiding Expensive IT Bills? With Eddie Phillips of Malwarebytes
KnowTechTalk - December 09, 2022 21:47 - 18 minutesWhat is Malware? Do you constantly get hammered by pop-up ads that come from nowhere and infuriate you when using your computer? Does your computer run slow, act funny, or crash unexpectedly? Are you getting tons of spam from unknown senders? Did your internet browser suddenly change? If so, the...
Ep. 83 – What to know about NEW IT Security Threats and Cyber Insurance Coverage with Colin Knox from Gradient MSP
KnowTechTalk - December 09, 2022 21:27 - 28 minutesWhen was the last time you thought about the security and the health of your computer network? I know you are so darn busy running your business that you simply forget, until something major happens. Consider this a friendly reminder to get your network checked out – if nothing else, it’s a good...
Ep. 82 – How to Manage All Your IT Hardware, Warranties and End Of Life Dates with Dan Wensley from ScalePad
KnowTechTalk - November 02, 2022 17:18 - 26 minutesLet me ask you a controversial question: When was the last time you took inventory of all the computers and devices in your organization? What is being backed up? Have you checked it? If you don’t know what hardware you own, or what software subscriptions you are paying for then you might be ove...
Ep. 81 – How To Recharge When You Feel Drained With Ryan Markel from Markel.me
KnowTechTalk - November 01, 2022 15:53 - 39 minutesDid you know you are not supposed to use your mobile phone while it’s charging? When you use your phone while it’s charging, you are using more power than its being fed, and this screws up the battery. Did you also know that charging your phone overnight hurts the phone battery life? According...
Ep. 80 – No Geek Speak with Paul Green From MSP Marketing
KnowTechTalk - August 12, 2022 19:55 - 25 minutesHow do you decide who to hire when you reach the point in your business when you realize – I need help with the IT? IT companies can look all the same, but who can you trust to partner with? It’s no secret that everyone preaches prevention, customer service. So how do you make sure you are compa...
Ep. 79 - What Every Small Business Owner Must Know About Protecting And Preserving Their Company's Critical Data And Computer Systems with Fred Voccola CEO Kaseya
KnowTechTalk - May 09, 2022 17:30 - 32 minutesBusinesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that’s despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we’re all leveraging technology as a competitive advantage, and loo...
Ep. 78 - What You Should Expect To Pay For IT Support For Your Business With Colin Knox
KnowTechTalk - April 25, 2022 16:37 - 16 minutesWhat should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect cons...
Ep. 77 – How To Avoid Being Put Out Of Business By A Cyber Attack With Matt Lee
KnowTechTalk - March 17, 2022 17:10 - 32 minutesOur world has shifted online and it’s important that all of us make cybersecurity a priority. Let’s protect ourselves, our communities and our collective future. Remember: Human beings, devices, and applications all have identities. In your business, it is important to identify who your empl...
Ep. 76 - Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy and Patience
KnowTechTalk - February 04, 2022 18:29 - 15 minutesHave you ever locked yourself out of your own system because you can't remember your own password? How do you know you are actually talking to someone from your tech support department? Forced password resets can be a catch 22 because changing your password all the time creates problems and ...
Ep. 75 – 2022 Cybersecurity Trends: How To Avoid Being A Victim Of A Cyber Attack With A Remote Workforce with Eric Anthony
KnowTechTalk - January 04, 2022 18:05 - 18 minutesCongratulations! if you haven’t had to deal with a cyber attack, or if you were compromised the consequences weren’t significant. It seems like every day has a new cyber attack. The new computer virus’ that are out there are much like all the new “covid variants.” They’re polymorphic which m...
Ep. 74 – The 2022 Business Buyers Guide For IT - How to choose the right IT company to protect, your business, and your reputation.
KnowTechTalk - October 08, 2021 18:12 - 49 minutesJoining Barb Paluszkiewicz for this episode of #KNOWTECHTALK talk are Paul Nebb of Titan Technologies, Henry Overton of Turn Key Solutions, Al Alper of Absolute Logic and Tim Meredith of Tech Eagles, to discuss how you can choose the right IT company to support your business. Listen to this p...
Ep. 73 - What You Should Expect To Pay For IT Support For Your Business
KnowTechTalk - September 08, 2021 15:58 - 18 minutesListen To This Podcast and You'll Discover: The 3 most common ways IT services companies charge for their services and the pros and cons of each approach A common billing model that puts ALL THE RISK on you, the customer when buying IT services; you'll learn what it is and why you need to avo...
Ep. 72 - How To Be Anonymous Online
KnowTechTalk - August 17, 2021 20:36 - 13 minutesIf you want to prevent your personal or business identity from being stolen by a cybercriminal, have a listen to what Namik Muduroglu from Human ID shares. You will discover: 1:55 - What is classified as Personal Identifiable Information 2:11 - What is not classified as Personal Identifia...
Ep. 72 How To Be Anonymous Online
KnowTechTalk - August 17, 2021 20:36 - 13 minutesIf you want to prevent your personal or business identity from being stolen by a cybercriminal, have a listen to what Namik Muduroglu from Human ID shares. You will discover: 1:55 - What is classified as Personal Identifiable Information 2:11 - What is not classified as Personal Identifia...
Ep. 71 - How To Identify and Respond To Counterfeit Emails with Kelvin Teglaar
KnowTechTalk - June 14, 2021 17:25 - 28 minutesCounterfeit emails are really hard to spot, and in situations like business email comprise the attacker is impersonating the real owner, and the real owner has *no idea* what’s going on. Listen to Kelvin Tegelaar of Lime Networks and Barb Paluszkiewicz of CDN Technologies go through a mini tab...
EP. 71 - How To Identify and Respond To Counterfeit Emails with Kelvin Teglaar
KnowTechTalk - June 14, 2021 17:25 - 28 minutesCounterfeit emails are really hard to spot, and in situations like business email comprise the attacker is impersonating the real owner, and the real owner has *no idea* what’s going on. Listen to Kelvin Tegelaar of Lime Networks and Barb Paluszkiewicz of CDN Technologies go through a mini tab...
Ep. 70 - EXPOSED! What would you do if the ransomware attack on Colonial Pipeline happened to you? With Felicia King
KnowTechTalk - June 07, 2021 14:21 - 49 minutesAsk yourself this key question... would you pay the ransom? The story that Felicia and Barb talk about is all true. Colonial Pipeline, despite having at IT department got hit with ransomware and paid a 4.4 million dollar ransom. Listen to Felicia King, President of Quality Plus Consulting and...
EP. 70 - EXPOSED! What would you do if the ransomware attack on Colonial Pipeline happened to you? With Felicia King
KnowTechTalk - June 07, 2021 14:21 - 49 minutesAsk yourself this key question... would you pay the ransom? The story that Felicia and Barb talk about is all true. Colonial Pipeline, despite having at IT department got hit with ransomware and paid a 4.4 million dollar ransom. Listen to Felicia King, President of Quality Plus Consulting and...
EP. 69 - How To Dispose Of Your Old IT Equipment with Tony Perrotta of Greentec
KnowTechTalk - April 30, 2021 16:42 - 22 minutesAs you replace and upgrade your computers, servers, phones, mobiles, tablets, printers, scanners, firewalls, routers, e- waste is becoming the largest and fastest growing waste stream. How do you know if you have fully erased your hard drive? Tony Perrotta, President and CEO of Greentec...
Ep. 69 - How To Dispose Of Your Old IT Equipment with Tony Perrotta of Greentec
KnowTechTalk - April 30, 2021 16:42 - 22 minutesAs you replace and upgrade your computers, servers, phones, mobiles, tablets, printers, scanners, firewalls, routers, e- waste is becoming the largest and fastest growing waste stream. How do you know if you have fully erased your hard drive? Tony Perrotta, President and CEO of Greentec...
Ep. 68 - How to Create Great Videos with Kelly-Lee Dodge of Shinydocs
KnowTechTalk - April 01, 2021 16:44 - 29 minutesWith increasingly engaging services such as YouTube, Netflix, Prime Video and Disney+, more people have been watching video content than ever before. Then there are Facebook videos, LinkedIn, TikTok, IGTV. How do you create video that is so compelling and interesting to attract viewers? How ...
Ep, 67 - Michelle Ragusa-McBain of JS Group
KnowTechTalk - March 02, 2021 16:57 - 15 minutesMadeline Albright, the first female United States Secretary of State, has a famous quote: “There’s a special place in hell for women who don’t help other women.” Study after study shows women who support women are more successful in business. A woman alone has power; however collectively we ...
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