KnowTechTalk
190 episodes - English - Latest episode: 3 months ago -00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-Attacks and Business Continuity are hot topics these days and you'll hear guests that have a massive impact in how they assist technology professionals protect and secure YOUR business. You will learn what every small business owner must know about how to keep their company data and information safe.
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Episodes
Ep. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AI
February 01, 2024 17:07 - 25 minutes - 11.9 MBAI – It's everywhere nowadays, reshaping our reality in ways we’ve only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their clients. 0:00 – Barb's Introduction 0:46 – Who is Jimmy Hatzell and Hatz AI? 5:29 – How did Jimmy's compelling vision and strategy attract investment and seed funding from important investors such ...
Ep. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.net
November 28, 2023 17:42 - 34 minutes - 17.8 MBOur guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs face. Whether you're a budding MSP looking to scale or an established player contemplating a merger, this episode is tailored for you. 0:00 – Barb's Introduction 1:42 – Who is Michael Contento and...
Ep. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from Nodeware
September 04, 2023 18:35 - 29 minutes - 13.9 MBSmall businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security within an organization. Matthew K. Koenig from Nodeware returns to share more insights and the power of IT assessments with Barb. 0:00 – Barb's Introduction 2:33 – Who are Matthew K. Koenig and N...
Ep. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from Liongard
June 15, 2023 10:46 - 19 minutes - 10.9 MBIn this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Shawn Sailer from Liongard joins Barb to explain how tools like Liongard ensure the symphony always plays on, beautifully in tune. 0:00 – Barb's Introduction 2:37 – Who are Shawn Sailer and Liongard?...
Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman
April 21, 2023 16:50 - 30 minutes - 14.4 MBIn today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep understanding of the tech industry and can offer valuable guidance to help businesses navigate its complex landscape. Join Barb as she speaks with R...
Ep. 87 – Cybersecurity For Main Street: Cyberfit in 21 Days with Ann Westerheim of Ekaru
April 05, 2023 16:55 - 20 minutes - 11.3 MBConsider this: 99% of the world doesn’t speak geek, nor do they understand cybersecurity and how to protect their digital assets. For the 1% of people who are familiar with terms like Privilege Escalation, Lateral movement and Seim, you might want to continue listening to understand how to communicate effectively to the rest of the world. Joining Barb today is her friend Ann Westerheim – founder and president of Ekaru, a tech company for small business in Boston, recognized as an accomplis...
Ep. 86 – Does Your Business Need Cyber Insurance? With Desraie Thomas of DataStream Cyber Insurance
February 23, 2023 18:36 - 25 minutes - 12 MBDoes your business need cyber insurance? Truth is, cyber criminals are targeting smaller organizations because the smaller your business, the less prepared it is to guard itself against a cyber attack. Cyber insurance policies and riders have grown popular over the last decade as cybercriminals have become more cunning. Because of this, cyber insurance prices have also risen, so you may be curious whether cyber insurance is something your business absolutely needs. Joining Barb today is ...
Ep. 85 – After the Acquisition With Michael Einbinder-Schatz
January 13, 2023 20:04 - 47 minutes - 23.7 MBIf you are thinking about selling your IT company chances are you have come full circle. The majority of MSPs are tech turned owner operators that grew a respectable businesses and now are done and want out. They can now take that long overdue vacation, treat themselves to something nice, pay back that line of credit and finally have some REAL money in the bank as they think about retirement and what they are going to do next. Think of it... to sell or not to sell? To buy or not to buy? Jo...
Ep. 84 – How To Keep Your Computer Safe From Crippling Pop-ups, Viruses, Spyware, & Spam, While Avoiding Expensive IT Bills? With Eddie Phillips of Malwarebytes
December 09, 2022 21:47 - 18 minutes - 8.63 MBWhat is Malware? Do you constantly get hammered by pop-up ads that come from nowhere and infuriate you when using your computer? Does your computer run slow, act funny, or crash unexpectedly? Are you getting tons of spam from unknown senders? Did your internet browser suddenly change? If so, then your computer might be infected with malicious programs that could end up destroying your files, stealing your personal and financial information, and rendering your computer useless. It's all tru...
Ep. 83 – What to know about NEW IT Security Threats and Cyber Insurance Coverage with Colin Knox from Gradient MSP
December 09, 2022 21:27 - 28 minutes - 15.1 MBWhen was the last time you thought about the security and the health of your computer network? I know you are so darn busy running your business that you simply forget, until something major happens. Consider this a friendly reminder to get your network checked out – if nothing else, it’s a good way to get a third party review of your network’s security and IT. You care what happens to your company's tech assets, don't you? Over and over again, as we do our IT discoveries, it’s shocking to...
Ep. 82 – How to Manage All Your IT Hardware, Warranties and End Of Life Dates with Dan Wensley from ScalePad
November 02, 2022 17:18 - 26 minutes - 12.7 MBLet me ask you a controversial question: When was the last time you took inventory of all the computers and devices in your organization? What is being backed up? Have you checked it? If you don’t know what hardware you own, or what software subscriptions you are paying for then you might be overpaying or getting underserved. Think of this. If you have ever attempted to grow a business or organize your business, one of the first things you do is take inventory of what you own, your assets,...
Ep. 81 – How To Recharge When You Feel Drained With Ryan Markel from Markel.me
November 01, 2022 15:53 - 39 minutes - 20.1 MBDid you know you are not supposed to use your mobile phone while it’s charging? When you use your phone while it’s charging, you are using more power than its being fed, and this screws up the battery. Did you also know that charging your phone overnight hurts the phone battery life? According to lifeside.com it is recommended that you charge your phone when it at 10% and only charge it up to 90%. Humans are really bad at recharging. It takes about 8 hours of charge for 16 hours of use. ...
Ep. 80 – No Geek Speak with Paul Green From MSP Marketing
August 12, 2022 19:55 - 25 minutes - 12.1 MBHow do you decide who to hire when you reach the point in your business when you realize – I need help with the IT? IT companies can look all the same, but who can you trust to partner with? It’s no secret that everyone preaches prevention, customer service. So how do you make sure you are comparing apples to apples instead of oranges to grapefruits when shopping for IT company aka a managed services provider. And on the other side of the coin, as a managed service provider how do you attr...
Ep. 79 - What Every Small Business Owner Must Know About Protecting And Preserving Their Company's Critical Data And Computer Systems with Fred Voccola CEO Kaseya
May 09, 2022 17:30 - 32 minutes - 16.7 MBBusinesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that’s despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we’re all leveraging technology as a competitive advantage, and looking to technology to solve our problems today, we’re going to talk about what every small business owner must know about protecting and preserving their company’s critical data, computer systems and ...
Ep. 78 - What You Should Expect To Pay For IT Support For Your Business With Colin Knox
April 25, 2022 16:37 - 16 minutes - 9.35 MBWhat should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect consumers. How do you determine if the fees that are billed are correct? It’s great when the person who’s paying the bill get’s a “deal”. It’s the worst when the person who sent the bill realizes that the...
Ep. 77 – How To Avoid Being Put Out Of Business By A Cyber Attack With Matt Lee
March 17, 2022 17:10 - 32 minutes - 17 MBOur world has shifted online and it’s important that all of us make cybersecurity a priority. Let’s protect ourselves, our communities and our collective future. Remember: Human beings, devices, and applications all have identities. In your business, it is important to identify who your employees are, what account access they have and understanding what can be done with their account privileges and access. The top priority of a business will be to ensure their cybersecurity strategy has ...
Ep. 76 - Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy and Patience
February 04, 2022 18:29 - 15 minutes - 14.4 MBHave you ever locked yourself out of your own system because you can't remember your own password? How do you know you are actually talking to someone from your tech support department? Forced password resets can be a catch 22 because changing your password all the time creates problems and so does not ever changing your password. Announcing Jimmy Hatzell of Quickpass to discuss Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy, And Patience. 0...
Ep. 75 – 2022 Cybersecurity Trends: How To Avoid Being A Victim Of A Cyber Attack With A Remote Workforce with Eric Anthony
January 04, 2022 18:05 - 18 minutes - 10.5 MBCongratulations! if you haven’t had to deal with a cyber attack, or if you were compromised the consequences weren’t significant. It seems like every day has a new cyber attack. The new computer virus’ that are out there are much like all the new “covid variants.” They’re polymorphic which means they have the ability to change their code to evade detection. In the next 17 minutes you''' discover How To Protect Your Remote Workforce From a Cyber Attack. Listen to Barb Paluszkiewicz fro...
Ep. 74 – The 2022 Business Buyers Guide For IT - How to choose the right IT company to protect, your business, and your reputation.
October 08, 2021 18:12 - 49 minutes - 29.6 MBJoining Barb Paluszkiewicz for this episode of #KNOWTECHTALK talk are Paul Nebb of Titan Technologies, Henry Overton of Turn Key Solutions, Al Alper of Absolute Logic and Tim Meredith of Tech Eagles, to discuss how you can choose the right IT company to support your business. Listen to this podcast and you'll discover: 0:00- 2:32 - Intro 02:33-10:12 - #1: What is the #1 question people ask when they call your business? 10:13 -14:37 - #2: How do I know what I need and what’s the...
Ep. 73 - What You Should Expect To Pay For IT Support For Your Business
September 08, 2021 15:58 - 18 minutes - 17.6 MBListen To This Podcast and You'll Discover: The 3 most common ways IT services companies charge for their services and the pros and cons of each approach A common billing model that puts ALL THE RISK on you, the customer when buying IT services; you'll learn what it is and why you need to avoid agreeing to it Exclusions, hidden fees and other "Gotcha" clauses IT companies put in their contracts that you DON'T want to agree to How to make sure you know exactly what your paying for to a...
Ep. 72 How To Be Anonymous Online
August 17, 2021 20:36 - 13 minutes - 12.9 MBIf you want to prevent your personal or business identity from being stolen by a cybercriminal, have a listen to what Namik Muduroglu from Human ID shares. You will discover: 1:55 - What is classified as Personal Identifiable Information 2:11 - What is not classified as Personal Identifiable Information & Anonymous 3:00 - Who is Namik Muduroglu & Human ID? 3:20 - What is SSO and single sign on? 4:30 - How does Human ID work? 9:00 - What does the merchant and the data mine...
Ep. 72 - How To Be Anonymous Online
August 17, 2021 20:36 - 13 minutes - 12.9 MBIf you want to prevent your personal or business identity from being stolen by a cybercriminal, have a listen to what Namik Muduroglu from Human ID shares. You will discover: 1:55 - What is classified as Personal Identifiable Information 2:11 - What is not classified as Personal Identifiable Information & Anonymous 3:00 - Who is Namik Muduroglu & Human ID? 3:20 - What is SSO and single sign on? 4:30 - How does Human ID work? 9:00 - What does the merchant and the data mine...
EP. 71 - How To Identify and Respond To Counterfeit Emails with Kelvin Teglaar
June 14, 2021 17:25 - 28 minutes - 15.2 MBCounterfeit emails are really hard to spot, and in situations like business email comprise the attacker is impersonating the real owner, and the real owner has *no idea* what’s going on. Listen to Kelvin Tegelaar of Lime Networks and Barb Paluszkiewicz of CDN Technologies go through a mini table top on good practices and controls that you may want to add to your accounting processes to avoid being a victim of fake and counterfeit emails. 00:00 – 02:05 Barb’s introduction 02:06 – 03:32...
Ep. 71 - How To Identify and Respond To Counterfeit Emails with Kelvin Teglaar
June 14, 2021 17:25 - 28 minutes - 15.2 MBCounterfeit emails are really hard to spot, and in situations like business email comprise the attacker is impersonating the real owner, and the real owner has *no idea* what’s going on. Listen to Kelvin Tegelaar of Lime Networks and Barb Paluszkiewicz of CDN Technologies go through a mini table top on good practices and controls that you may want to add to your accounting processes to avoid being a victim of fake and counterfeit emails. 00:00 – 02:05 Barb’s introduction 02:06 – 03:32...
Ep. 70 - EXPOSED! What would you do if the ransomware attack on Colonial Pipeline happened to you? With Felicia King
June 07, 2021 14:21 - 49 minutes - 45.3 MBAsk yourself this key question... would you pay the ransom? The story that Felicia and Barb talk about is all true. Colonial Pipeline, despite having at IT department got hit with ransomware and paid a 4.4 million dollar ransom. Listen to Felicia King, President of Quality Plus Consulting and Barb Paluszkiewicz, CEO of CDN Technologies, talk about the Colonial Pipeline hack highlights and vulnerabilities. 00:00 – 02:05 Barb’s introduction 02:06 – 04:55 Meet Felicia 04:56 – 08:55 ...
EP. 70 - EXPOSED! What would you do if the ransomware attack on Colonial Pipeline happened to you? With Felicia King
June 07, 2021 14:21 - 49 minutes - 45.3 MBAsk yourself this key question... would you pay the ransom? The story that Felicia and Barb talk about is all true. Colonial Pipeline, despite having at IT department got hit with ransomware and paid a 4.4 million dollar ransom. Listen to Felicia King, President of Quality Plus Consulting and Barb Paluszkiewicz, CEO of CDN Technologies, talk about the Colonial Pipeline hack highlights and vulnerabilities. 00:00 – 02:05 Barb’s introduction 02:06 – 04:55 Meet Felicia 04:56 – 08:55 ...
Ep. 69 - How To Dispose Of Your Old IT Equipment with Tony Perrotta of Greentec
April 30, 2021 16:42 - 22 minutes - 23 MBAs you replace and upgrade your computers, servers, phones, mobiles, tablets, printers, scanners, firewalls, routers, e- waste is becoming the largest and fastest growing waste stream. How do you know if you have fully erased your hard drive? Tony Perrotta, President and CEO of Greentec talks with Barb Paluszkiewicz of CDN Technologies on Know Tech Talk about, "How To Dispose Of Your Old IT Equipment" 00:00 – 01:38 Barb’s introduction 01:39 – 03:37 Meet Tony 03:38 – 06:58 M...
EP. 69 - How To Dispose Of Your Old IT Equipment with Tony Perrotta of Greentec
April 30, 2021 16:42 - 22 minutes - 23 MBAs you replace and upgrade your computers, servers, phones, mobiles, tablets, printers, scanners, firewalls, routers, e- waste is becoming the largest and fastest growing waste stream. How do you know if you have fully erased your hard drive? Tony Perrotta, President and CEO of Greentec talks with Barb Paluszkiewicz of CDN Technologies on Know Tech Talk about, "How To Dispose Of Your Old IT Equipment" 00:00 – 01:38 Barb’s introduction 01:39 – 03:37 Meet Tony 03:38 – 06:58 M...
Ep. 68 - How to Create Great Videos with Kelly-Lee Dodge of Shinydocs
April 01, 2021 16:44 - 29 minutes - 13.6 MBWith increasingly engaging services such as YouTube, Netflix, Prime Video and Disney+, more people have been watching video content than ever before. Then there are Facebook videos, LinkedIn, TikTok, IGTV. How do you create video that is so compelling and interesting to attract viewers? How do you tweak your video content to make them better? Video Producer Kelly-Lee Dodge from Shinydocs shares tips and offers guidance on how to make your videos more engaging. 00:00 – 01:16 Barb’s i...
Ep, 67 - Michelle Ragusa-McBain of JS Group
March 02, 2021 16:57 - 15 minutes - 9.28 MBMadeline Albright, the first female United States Secretary of State, has a famous quote: “There’s a special place in hell for women who don’t help other women.” Study after study shows women who support women are more successful in business. A woman alone has power; however collectively we have an impact. As we raise each other up we channel the power of collaboration and can make a difference as well as progress. In celebration of “Women’s Day on March 8th” Barb Paluszkiewicz speaks ...
Ep. 67 - Celebrating Women in Tech with Michelle Ragusa-McBain of JS Group
March 02, 2021 16:57 - 15 minutes - 9.28 MBMadeline Albright, the first female United States Secretary of State, has a famous quote: “There’s a special place in hell for women who don’t help other women.” Study after study shows women who support women are more successful in business. A woman alone has power; however collectively we have an impact. As we raise each other up we channel the power of collaboration and can make a difference as well as progress. In celebration of “Women’s Day on March 8th” Barb Paluszkiewicz speaks ...
Ep. 66 - SMART devices and What's New in Tech with Marc Saltzman
January 21, 2021 15:37 - 31 minutes - 29.6 MBAs we adjust to the second wave of the COVID-19 pandemic – one thing is certain we are spending more time at home than we are used to. We’re cooking more at home, and watching more TV, and that honey do list is getting shorter and shorter as we’re upgrading and improving our living space. In our new normal, we are living like “The Jetsons” Everything has Bluetooth, Wifi and an app to help us stay connected and productive. Joining Barb Paluszkiewicz today to talk about SMART devices in o...
Ep. 66 - Marc Saltzman on What's New in Tech
January 21, 2021 15:37 - 31 minutes - 29.6 MBAs we adjust to the second wave of the COVID-19 pandemic – one thing is certain we are spending more time at home than we are used to. We’re cooking more at home, and watching more TV, and that honey do list is getting shorter and shorter as we’re upgrading and improving our living space. In our new normal, we are living like “The Jetsons” Everything has Bluetooth, Wifi and an app to help us stay connected and productive. Joining Barb Paluszkiewicz today to talk about SMART devices in o...
Ep. 65: How To Avoid Ransomware with Bruce McCully of Galactic Advisors
January 04, 2021 00:09 - 31 minutes - 28.7 MBIt’s now 2021 and there are 7.8 billion people on the planet. The largest growing culture in the world is that of the internet user. There are now 4.6 billion of us communicating online with each other and with organizations daily. That’s 59% of the global population are active internet users. The #1 problem of any business, and organization, no matter industry, size, or geographical location is untrained people. Untrained employees are the biggest threat in cyber security. That's righ...
Ep. 65 - How To Avoid Ransomware with Bruce McCully of Galactic Advisors
January 04, 2021 00:09 - 31 minutes - 28.7 MBIt’s now 2021 and there are 7.8 billion people on the planet. The largest growing culture in the world is that of the internet user. There are now 4.6 billion of us communicating online with each other and with organizations daily. That’s 59% of the global population are active internet users. The #1 problem of any business, and organization, no matter industry, size, or geographical location is untrained people. Untrained employees are the biggest threat in cyber security. That's righ...
Ep. 64 - Shift Is Happening... Again! How to Reshape Your Organization for Success in 2021 with Dave Sobel of MSP Radio
November 29, 2020 16:06 - 21 minutes - 19.6 MBThe work paradigm is changing. The Financial Post reports that Tim Hortons sales are struggling as there is no sign of customers returning to their morning commute. When was the last time you ordered a coffee and bagel at 6am to be delivered to your house? As a business owner today, you see that SHIFT is happening. This means new tools, new norms, and new behaviours need to be addressed to be competitive and successful. You need to re-evaluated the whole WFH model and how your digital...
Ep. 63 - Being Cyber Smart With Nancy Hammervik and Miles Jobgen from CompTIA
November 13, 2020 21:51 - 29 minutes - 27.3 MBThe National Cyber Security Alliance reports that 1 in 5 small businesses have been victims of cyber crime in the last year and that number is growing rapidly as more businesses utilize cloud computing, mobile devices, and store more information online. Here's what you should consider when choosing vendors/ suppliers to work with. Remember you will be sharing confidential information. This data may be intellectual property, your customer information, your financials, or your employee rec...
Ep. 63 - How to Vet Your Tech Vendors with Nancy Hammervik and Miles Jobgen from CompTIA
November 13, 2020 21:51 - 29 minutes - 27.3 MBThe National Cyber Security Alliance reports that 1 in 5 small businesses have been victims of cyber crime in the last year and that number is growing rapidly as more businesses utilize cloud computing, mobile devices, and store more information online. Here's what you should consider when choosing vendors/ suppliers to work with. Remember you will be sharing confidential information. This data may be intellectual property, your customer information, your financials, or your employee rec...
Ep. 63 - Being Cyber Smart
November 13, 2020 21:51 - 29 minutes - 27.2 MBThe National Cyber Security Alliance reports that 1 in 5 small businesses have been victims of cyber crime in the last year and that number is growing rapidly as more businesses utilize cloud computing, mobile devices, and store more information online. Here's what you should consider when choosing vendors/ suppliers to work with. Remember you will be sharing confidential information. This data may be intellectual property, your customer information, your financials, or your employee rec...
Ep. 62 - What to Look For When Outsourcing Your IT to A Managed Service Provider with Nigel Moore from The Tech Tribe
October 27, 2020 13:46 - 33 minutes - 30.7 MBIn this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don’t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they’re hobbyists, how can you tell? How can you tell if your IT service provider is structured o...
Ep. 62 - The Tech Tribe With Nigel Moore founder of The Tech Tribe
October 27, 2020 13:46 - 33 minutes - 30.7 MBIn this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don’t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they’re hobbyists, how can you tell? How can you tell if your IT service provider is structured o...
Ep. 62 - The Tech Tribe
October 27, 2020 13:46 - 33 minutes - 30.4 MBIn this episode of Know Tech Talk, learn the secrets to choosing a great computer company. What to look for, and what to avoid. What specific questions should get answered before you sign up to make sure you don’t get ripped off because as the market tightens up, and more and more people get laid off, they are going to be starting their own little businesses. Maybe they are great techs, maybe they’re hobbyists, how can you tell? How can you tell if your IT service provider is structured o...
Ep. 61: What You Need to Know When You Outsource Your IT
September 23, 2020 22:02 - 34 minutes - 31.7 MBIt seems that IT service and support is the subject of much confusion. In fact, many people and businesses have many misconceptions about outsourcing their IT. To clarify things, I decided to reach out to my friend Willie Kerns, President and Owner of Smartpath Technologies, to discuss what you need to know when you outsource your IT. 00:00 - 01:33 Barb's Introduction 01:34 - 02:49 Meet Willie Kerns 02:50 - 05:51 What do you say when someone says "my computer network doesn’t need ...
Ep. 61: What You Need to Know When You Outsource Your IT With Willie Kerns, President and Owner of Smartpath Technologies
September 23, 2020 22:02 - 34 minutes - 31.8 MBIt seems that IT service and support is the subject of much confusion. In fact, many people and businesses have many misconceptions about outsourcing their IT. To clarify things, I decided to reach out to my friend Willie Kerns, President and Owner of Smartpath Technologies, to discuss what you need to know when you outsource your IT. 00:00 - 01:33 Barb's Introduction 01:34 - 02:49 Meet Willie Kerns 02:50 - 05:51 What do you say when someone says "my computer network doesn’t need ...
Ep. 61 - What You Need to Know When You Outsource Your IT With Willie Kerns, President and Owner of Smartpath Technologies
September 23, 2020 22:02 - 34 minutes - 31.8 MBIt seems that IT service and support is the subject of much confusion. In fact, many people and businesses have many misconceptions about outsourcing their IT. To clarify things, I decided to reach out to my friend Willie Kerns, President and Owner of Smartpath Technologies, to discuss what you need to know when you outsource your IT. 00:00 - 01:33 Barb's Introduction 01:34 - 02:49 Meet Willie Kerns 02:50 - 05:51 What do you say when someone says "my computer network doesn’t need ...
Ep. 61 - What You Need to Know When You Outsource Your IT with Willie Kerns, President and Owner of Smartpath Technologies
September 23, 2020 22:02 - 34 minutes - 31.8 MBIt seems that IT service and support is the subject of much confusion. In fact, many people and businesses have many misconceptions about outsourcing their IT. To clarify things, I decided to reach out to my friend Willie Kerns, President and Owner of Smartpath Technologies, to discuss what you need to know when you outsource your IT. 00:00 - 01:33 Barb's Introduction 01:34 - 02:49 Meet Willie Kerns 02:50 - 05:51 What do you say when someone says "my computer network doesn’t need ...
Ep. 60 - What is cloud computing and is your business ready?
September 23, 2020 21:28 - 21 minutes - 19.3 MBThere’s a good chance that MOST of the software applications you use every day are SaaS applications, or ‘software as a service’. In other words, you don’t have to install them on your server or computer, you simply access it as a pay as you go model for only the licenses, space and features that you use. This gives you the ability to access highly sophisticated software and functionality at a fraction of the cost and without long term commitments. With just a username, password, and in...
Ep. 60 - What is Cloud Computing and is Your Business Ready? With Joseph Landes from Nerdio C Suite
September 23, 2020 21:28 - 21 minutes - 19.6 MBThere’s a good chance that MOST of the software applications you use every day are SaaS applications, or ‘software as a service’. In other words, you don’t have to install them on your server or computer, you simply access it as a pay as you go model for only the licenses, space and features that you use. This gives you the ability to access highly sophisticated software and functionality at a fraction of the cost and without long term commitments. With just a username, password, and in...
Ep. 59 - Defend Yourself Against Business Email Compromise With Greg Markell, President and CEO of Ridge Canada Cyber Solutions
September 07, 2020 17:37 - 46 minutes - 42.8 MBThis episode will help protect your business from losing huge sums of money because of a fake email. Here’s The shocking truth about bank fraud on business accounts: Your COMPANY’S business bank account doesn’t enjoy the same protections as a personal bank account! For example, if someone social engineers your payment team to transfer money out of your business account, the bank is NOT responsible for getting your money back. Many people think CDIC protects you from fraud; it doesn’t. ...
Ep. 59 - Defend Yourself Against Business Email Compromise with Greg Markell, President and CEO of Ridge Canada Cyber Solutions
September 07, 2020 17:37 - 46 minutes - 42.8 MBThis episode will help protect your business from losing huge sums of money because of a fake email. Here’s The shocking truth about bank fraud on business accounts: Your COMPANY’S business bank account doesn’t enjoy the same protections as a personal bank account! For example, if someone social engineers your payment team to transfer money out of your business account, the bank is NOT responsible for getting your money back. Many people think CDIC protects you from fraud; it doesn’t. ...