Latest Business intelligence Podcast Episodes
What Factors into Total Cost of Ownership for EVs? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - May 05, 2023 23:00 - 16 minutes ★★★★★ - 3 ratingsWhat all is included in total cost of ownership reporting for EVs? Find out on this episode of #UtilimarcFleetFYIs. Link to EV Benchmark Survey: www.utilimarc.com/ev-benchmark-survey-2023 Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Building a World-Class WFM Team
Working Smarter: Presented by Calabrio - May 03, 2023 10:42 - 33 minutes ★★★★★ - 2 ratingsWith years of combined experience in WFM Management, this panel of experts dispenses wisdom and expertise on what to pay attention to when building a WFM team. Questions answered, amongst others, are: What is the proper ratio of WFM staff to agents? How does someone get into WFM and s...
What Is The Real Cost of Charging Your EV? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - April 28, 2023 13:00 - 18 minutes ★★★★★ - 3 ratingsWhat is the real cost of charging your EV? Learn more about charges costs for your electric fleet on this episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
NAFA 2023: Day Three Recap
Fleet FYIs: A Podcast by Utilimarc - April 27, 2023 18:00 - 7 minutes ★★★★★ - 3 ratingsCurious to hear more about what happened on the last day of 2023's NAFA I&E? Tune in to this episode of #UtilimarcFleetFYIs to find out! Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
NAFA 2023: Day Two Recap
Fleet FYIs: A Podcast by Utilimarc - April 26, 2023 18:00 - 8 minutes ★★★★★ - 3 ratingsWondering what happened at this year's NAFA I&E? Find out more on this episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
NAFA 2023: Day One Recap
Fleet FYIs: A Podcast by Utilimarc - April 25, 2023 17:00 - 5 minutes ★★★★★ - 3 ratingsWhat to know more about this year's NAFA I&E? Tune in to the first day's recap on this episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
The Ins and Outs of Greenhouse Gas Reporting | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - April 21, 2023 13:00 - 14 minutes ★★★★★ - 3 ratingsWhat are the ins and outs of greenhouse gas reporting? Find out on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
How to Use Your Inventory Data to Explore Your Fleet Further | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - April 14, 2023 13:00 - 18 minutes ★★★★★ - 3 ratingsHow can you use your inventory data to discover more about your fleet? Learn how on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
The Lifecycle of an EV is Different Than an Internal Combustion Vehicle...But Is Cost the Driving Factor? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - April 07, 2023 13:00 - 19 minutes ★★★★★ - 3 ratingsLearn more about how cost creates a fluctuation in EV lifecycle in this episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
EV TECH SERIES - PART FOUR: Charger Types and Electric Load Profiles
Fleet FYIs: A Podcast by Utilimarc - March 31, 2023 21:00 - 19 minutes ★★★★★ - 3 ratingsWhat are the different types of EV chargers? How does electric load profiles affect the role of electric vehicles within a fleet? Find out on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
EV TECH SERIES - PART THREE: Electric Grids and Their Relationship With EVs | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - March 24, 2023 17:00 - 13 minutes ★★★★★ - 3 ratingsWhat is the relationship between an electric grid and an EV? Find out in this week's episode of #UtilimarcFleetFYIs. EV Survey Resource: https://www.utilimarc.com/ev-performance-2023-survey/ Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
EV TECH SERIES - PART TWO: Dealing With Battery Degradation and Lifecycling
Fleet FYIs: A Podcast by Utilimarc - March 17, 2023 20:00 - 21 minutes ★★★★★ - 3 ratingsWhat happens when a battery reaches the end of its lifecycle? Find out on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
EV TECH SERIES - PART ONE: How do electric vehicles and electric vehicle batteries actually work?
Fleet FYIs: A Podcast by Utilimarc - March 11, 2023 00:00 - 12 minutes ★★★★★ - 3 ratingsIn part one of the EV Tech Series, host Gretchen Reese discusses how electric vehicle batteries and EVs themselves, actually work. Tune in to this week's episode of #UtilimarcFleetFYIs for more. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Chris Warticki - Customer Service, Customer Experience and Customer Success
Working Smarter: Presented by Calabrio - March 07, 2023 10:20 - 34 minutes ★★★★★ - 2 ratingsWhat is the difference between Customer Service, Customer Experience and Customer Success? Join Chris Warticki, VP of Customer Experience at Epicor as we discuss how organizations can differentiate their customer service from their customer experience and truly impact the customer jour...
4 Benefits of Industry Comparisons You May Not Know | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - March 03, 2023 21:00 - 10 minutes ★★★★★ - 3 ratingsWhat are the benefits of industry comparisons? Find out more on today's episode of #UtilimarcFleetFYIs Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Carbon Neutrality - Still a Realistic Goal for Fleets in 2023?
Fleet FYIs: A Podcast by Utilimarc - February 17, 2023 19:00 - 14 minutes ★★★★★ - 3 ratingsIs carbon neutrality still a realistic goal for fleets in 2023? Find out on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
There are 5 benefits to benchmarking fleet operations...here's why. | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - February 03, 2023 18:00 - 15 minutes ★★★★★ - 3 ratingsDo you know what the five benefits of benchmarking your fleet operations are? Find out in today's episode of #UtilimarcFleetFYIs Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Back to Basics with Jim Davies
Working Smarter: Presented by Calabrio - January 31, 2023 11:24 - 33 minutes ★★★★★ - 2 ratingsThere are so many different technologies out there that are designed to make the CX process better for you and your customers. But, before you invest in another technology that will make your lives easier, shouldn't you take a moment to evaluate what you currently have and how it can b...
What does "future-proofing" really mean for fleets? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - January 20, 2023 18:00 - 12 minutes ★★★★★ - 3 ratingsWhat does the term "future-proofing" really mean for fleets? Find out on today's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
What are the top five ways to future-proof your fleet? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - January 13, 2023 17:00 - 12 minutes ★★★★★ - 3 ratingsWhat are the top five ways to future-proof your fleet? Find out in this week's episode of The Fleet FYIs Podcast by Utilimarc. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Machine Learning and Artificial Intelligence - What is it and how are contact centers using AI/ML?
Working Smarter: Presented by Calabrio - January 09, 2023 11:01 - 39 minutes ★★★★★ - 2 ratingsJoin Dave and Kyle Smaagard for a discussion of what machine learning and artificial intelligence are, and how it could possibly impact contac center operations going forward. How can AI&ML help CX organizations be better at their jobs? Listen on to find out!
Thermal Management is Key to Your Success With EVs. Here's Why | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - December 23, 2022 14:00 - 25 minutes ★★★★★ - 3 ratingsToday, Gretchen is joined by Gina Bonini of Modine to discuss just how critical successful thermal management is for your electric vehicles. Join the discussion on this week's episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.ut...
Pain Points in the Post-Pandemic Supply Chain | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - December 16, 2022 14:00 - 13 minutes ★★★★★ - 3 ratingsWhat are the primary pain points post-pandemic? Find out in this episode of Fleet FYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Using CX to Defend Your Brand with Nate Brown
Working Smarter: Presented by Calabrio - December 14, 2022 15:45 - 41 minutes ★★★★★ - 2 ratingsTransforming your contact center starts with strengthening your frontline team. But how do you close information gaps and make your agents care? It starts with seeking out those empathetic qualities in contact center candidates. Leaders need to ensure their team understands the brand pr...
Empowering Agents: Amazon Web Services & AI in Contact Centers
Working Smarter: Presented by Calabrio - December 01, 2022 17:30 - 34 minutes ★★★★★ - 2 ratingsContact centers use advanced technology like AI and machine learning—not to replace human interactions, but to enhance them. Dave is joined by Amazon Web Services’ Shalima Bhalla to discuss how Calabrio, AWS, and Amazon Connect work together to improve the agent experience. The result? ...
Marijuana Media (Annie Davis)
Cannaweek - Cannabis Intelligence - November 29, 2022 16:00 - 33 minutesThis week's discussion focuses on New Frontier Data's latest Consumer Archetypes.
IN RECAP: Utilimarc at Fleet Forward & Fleet Safety Conference 2022 | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - November 15, 2022 19:00 - 12 minutes ★★★★★ - 3 ratingsWhat happened at this year's #FleetFowardCon and #FleetSafetyCon? Find out on this episode of #UtilimarcFleetFYIs. Share your thoughts on LinkedIn, Instagram or Facebook with #UtilimarcFleetFYIs. www.utilimarc.com
Is Renewable Diesel the Cheaper, Greener Alternative to Biodiesel? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - November 04, 2022 12:00 - 12 minutes ★★★★★ - 3 ratingsIs renewable diesel the cheaper, greener alternative to biodiesel? Find out on this episode of #UtilimarcFleetFYIs. Show notes for today's episode can be found at: https://www.utilimarc.com/blog Gretchen Reese on LinkedIn Utilimarc on LinkedIn, Instagram, Facebook and YouTube #UtilimarcFleetFYI...
Part 2- State of the Contact Center 2022 with Shep Hyken
Working Smarter: Presented by Calabrio - November 02, 2022 10:00 - 22 minutes ★★★★★ - 2 ratingsCalabrio recently released a report on the State of the Contact Center, where we surveyed 250 consumers and contact center managers to understand where the contact center sits in their minds and ours. Listen in as Dave and Shep discuss some of the key insights revealed and some things ...
What impact does temperature have on electric vehicle batteries? | Utilimarc Fleet FYIs
Fleet FYIs: A Podcast by Utilimarc - October 28, 2022 05:00 - 12 minutes ★★★★★ - 3 ratingsWhat impact does temperature really have on electric vehicle batteries? Find out on today's episode of #UtilimarcFleetFYIs. Show notes for today's episode can be found at: https://www.utilimarc.com/blog Gretchen Reese on LinkedIn Utilimarc on LinkedIn, Instagram, Facebook and YouTube #Utilimar...
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