Chris Warticki - Customer Service, Customer Experience and Customer Success
Working Smarter: Presented by Calabrio
English - March 07, 2023 10:20 - 34 minutes - 47.3 MB - ★★★★★ - 2 ratingsBusiness Technology business intelligence contact center customer service calabrio customer experience workforce management workforce engagement employee engagement quality management analytics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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What is the difference between Customer Service, Customer Experience and Customer Success? Join Chris Warticki, VP of Customer Experience at Epicor as we discuss how organizations can differentiate their customer service from their customer experience and truly impact the customer journey.