Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1,030 episodes - English - Latest episode: 4 days ago - ★★★★★ - 68 ratingsTwice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
Accelerating the Pace of Drug Discovery through A.I. with BMS CDTO Greg Meyers
November 17, 2022 08:00 - 27 minutes - 25.3 MB716: Greg Meyers, Chief Digital and Technology Officer of Bristol Myers Squibb (BMS), discusses the innovations in digital health that he is driving and how they have accelerated the pace of drug discovery. He gives an overview of BMS's business and the company’s digital health program as well as how collaboration with physicians and hiring for various skills have been critical in developing game-changing innovations. Greg also covers the way his team collaborates internally across the silos ...
The Pathway to Board Membership with Sigal Zarmi
November 14, 2022 08:00 - 32 minutes - 30.6 MB715: Sigal Zarmi, Board Member of ADT & HashiCorp and senior advisor at Morgan Stanley & BCG, reflects on her seasoned career in technology, what she derives from her experiences, and what’s next for her. She explains the growing strategic nature of the CIO role, the insights from her advisory experiences, and how they have all paved the way for her journey to board membership. Sigal also weighs in on how IT can be a differentiator for high-power intellectual organizations like the ones she h...
Driving Legendary Customer Service Through Technology with Tractor Supply Executive Rob Mills
November 10, 2022 08:00 - 26 minutes - 24.9 MB714: Rob Mills, EVP, Chief Technology, Digital Commerce, and Strategy Officer of Tractor Supply Company, discusses how he is leveraging technology to improve customer and employee experiences, build a closer connection between them, and improve overall operational efficiencies. He describes the three verticals under his purview, why it makes sense to combine them under one role, and how he fosters cross-functional team culture to drive customer experience improvements. Rob shares perspectives...
AstraZeneca CDO/CIO Cindy Hoots on Leveraging the Global Innovation Ecosystem
November 07, 2022 08:00 - 26 minutes - 25.1 MB713: Cindy Hoots, CDO and CIO of AstraZeneca, discusses tapping into the global talent network and leveraging the company’s innovation hubs around the world. She explains her purview as both CIO and CDO, why she chose to commingle her team between digital and IT, and how she manages the global team. Cindy gives insight into change management practices, creating firm buy-in to ensure successful execution, and why startup ecosystems around the world are becoming more popular. Finally, she talks...
Cognizant EVP Anil Cheriyan on the War for Talent and other Economic Headwinds
November 03, 2022 07:00 - 24 minutes - 22.5 MB712: Anil Cheriyan, EVP of Strategy and Technology at Cognizant, covers the recent economic headwinds and their impact on recruitment and the future of work. He gives his perspective on how companies can prepare for a possible recession in the near future and mitigate economic risk through geographic diversification. Along with risk mitigation, Anil shares how diversity can increase the types of expertise talent can bring from other areas around the world and shift the tide in the War for Tal...
How Intuit’s Chief Data Officer is Driving Transformation Through Data, Analytics, & Artificial Intelligence
October 31, 2022 07:00 - 43 minutes - 40 MB711: Ashok Srivastava, Chief Data Officer of Intuit, discusses the way he is transforming the business through the intersection of data, analytics, and artificial intelligence. He describes the way the three areas of focus act independently as well as act interdependently. Ashok follows up with Intuit's Follow-Me-Home Approach to customer experience and how the three areas of data, analytics, and AI bring the perspective of the customer to the business. He also talks about the skills he hires...
Neal Sample on the Compelling, Challenging, and Evolving Nature of the CIO Role
October 27, 2022 07:00 - 38 minutes - 35.6 MB710: Neal Sample, former CIO of Northwestern Mutual, discusses his seasoned career as a technology executive across a variety of companies and shares the insights that he has drawn from each experience. He explains both the enticing and challenging aspects of the CIO role and how it can translate into a broader set of responsibilities at a company. Neal also talks about his board-level experience and why companies, regardless of industry, should look to have a technologist on the board of dir...
Forbes Publisher Rich Karlgaard on Connecting the Dots to Tell a Story
October 24, 2022 07:00 - 43 minutes - 40.6 MB709: Rich Karlgaard, publisher emeritus of Forbes Magazine and bestselling author, reflects on his career at the periodical and the insights he has gained on culture, politics, and the world of business. He talks about the recent Forbes Global CEO Conference in Singapore and debriefs Peter on the high-level takeaways about the foreign perspectives of the global economy, the trajectory of the U.S. economy, and anticipation of the Fed’s response. Rich also looks at his experiences in technology...
Rite Aid CDTO Justin Mennen on the Symbiosis of Digital and Physical Commerce
October 20, 2022 07:00 - 22 minutes - 20.8 MB708: Justin Mennen, Chief Digital and Technology Officer of Rite Aid, discusses the digital transformation of Rite Aid and how it is leveraging the symbiotic relationship between traditional and digital commerce. He details the hallmarks of a great digital experience, the way his team is structured, and how he has recruited and trained talent to be able to deliver the experience to the company’s customers. Justin describes how he determines when the company invests in shared services across t...
Cardinal Health CIO Michelle Greene on Engaging & Collaborating Across the Business
October 17, 2022 07:00 - 22 minutes - 20.4 MB707: Michelle Greene; EVP, CIO, and Head of Global Business Services; discusses with Peter High the complexities of Cardinal Health’s business, the power of collaboration, and the company’s internal talent strategy. She gives an overview of how her teams are organized and a deeper look into the company’s technology commercialization engine Fuse and how it contrasts with the company’s digital office. Michelle also discusses how she works together within her executive time and focuses on implem...
Creating Innovative Sustainable Business Models with the CDOs of Chevron and Ameren
October 13, 2022 07:00 - 27 minutes - 25.1 MB706: In a panel discussion from our September Metis Strategy Digital Symposium, Frank Cassulo, CDO of Chevron, and Bhavani Amirthalingam, CDIO of Ameren, speak with Metis Strategy’s Chris Davis about creating innovative sustainable business models. Both executives share what sustainability means for their respective businesses and how technology unlocks new revenue streams. Frank gives insight into the use of industrial IoT at Chevron and looks at driving an ESG strategy through a global lens...
Transforming a Global IT Operating Model with the CIOs of Dentons and Elevance Health
October 10, 2022 07:00 - 29 minutes - 27.2 MB705: In a panel discussion from our September Metis Strategy Digital Symposium, Ash Banerjee, Global CIO of Dentons, and Anil Bhatt, Global CIO of Elevance Health (formerly Anthem Inc.), speak with Metis Strategy’s Mike Bertha about transforming a global IT operating model. Anil speaks to the company’s transition to a customer-centric operating model and the role that culture plays in bringing about this transformation. Ash discusses how the complex environment Dentons operates in is accommod...
Driving Strategic IT Modernization Efforts with the CIOs of Pearson and Dollar General
October 06, 2022 07:00 - 23 minutes - 32 MB704: In a panel discussion from our September Metis Strategy Digital Symposium, Marykay Wells, CIO of Pearson, and Carman Wenkoff, CIO of Dollar General, speak with Metis Strategy’s Steven Norton about driving strategic IT modernization efforts at their respective companies. Marykay gives insight into Pearson’s use of data and technology to engage with consumers and the metrics she looks at to gauge the progress being made in the company’s digital transformation. Carman shares how he is apply...
Developing a Focused Data Strategy with NRG’s Head of Data and Technology
October 03, 2022 07:00 - 27 minutes - 25.2 MB703: Dak Liyanearachchi, Head of Data and Technology at NRG Energy, discusses the two sides of his purview and how data and technology help maximize value coming from the business. He gives his perspectives on data strategy, NRG's emphasis on consumer products and services, and the role data and technology play in the company’s overall goals in sustainability, digital engagement, and product development. Dak talks about the universality of his experience in data, but how the unique value come...
The Future of Work with CBRE Global Workplace Solutions CEO Chandra Dhandapani
September 29, 2022 07:00 - 13 minutes - 12.4 MB702: In a panel discussion from our September Metis Strategy Digital Symposium, Chandra Dhandapani, CEO of Global Workplace Solutions at CBRE, speaks about the future of work. Chandra discusses how the landscape is evolving as we come out of the pandemic and how companies are thinking about balancing in-person collaboration and workplace flexibility. She provides advice on how managers can be intentional about bringing employees back to the office and leverage data-driven insights to make the...
The Future of Cybersecurity and Post-Quantum Encryption with NIST’s Kevin Stine
September 26, 2022 07:00 - 15 minutes - 21.2 MB701: In a panel discussion from our September Metis Strategy Digital Symposium, Kevin Stine, the Chief of Applied Cybersecurity Division at the National Institute of Standards and Technology’s Information Technology Laboratory, discusses the evolution of the cybersecurity landscape and the frameworks being adopted to manage this risk. Kevin talks specifically about the NIST Cybersecurity Framework, the new update the organization rolled out recently, and why global alignment is important to h...
Bestselling Author & NYU Prof. of Marketing Scott Galloway Examines the Future of America in Latest Book - Adrift
September 22, 2022 07:00 - 57 minutes - 52.7 MB700: In this interview, we celebrate 700 episodes of Technovation with special guest, author, thought leader, and NYU Stern Professor Scott Galloway. Scott shares his goal of becoming the most influential thought leader in the history of business, what that means to him, and how he is stretching his expertise as his brand has expanded into a variety of subject areas across media. Despite his tenure at NYU Stern, Scott has been a vocal critic of the traditional university education model. He e...
Data & Analytics as a Source of Resilience and Growth with Boeing & Walmart Tech Execs
September 19, 2022 07:00 - 25 minutes - 23.5 MB699: In a panel discussion from our September Metis Strategy Digital Symposium, Susan Doniz, CIO & SVP of IT & Data Analytics at Boeing, and Vinod Bidarkoppa, SVP of Walmart and CTO of Sam’s Club, cover the topic of Data & Analytics as a Source of Resilience and Growth. Susan explains the role data & analytics play in delivering predictability and stability as a part of Boeing’s overall strategy, how she trains her team in the skills needed to achieve that, and why data is integral to a compa...
Training the Workforce of the Future with Udacity CEO Gabe Dalporto
September 15, 2022 07:00 - 16 minutes - 15.8 MB698: In a fireside chat from our September 2022 Metis Strategy Digital Symposium, Peter High speaks with Gabe Dalporto, CEO of Udacity, to discuss the skills that will be necessary for employees in the Digital Age and how companies can foster the upskilling essential to keep pace with their digital transformations. Gabe looks at the current state of digital skills and where Udacity fits in the spectrum of overall education. He describes the three main skill sets that will be crucial for compa...
Fannie Mae’s CIO on Mortgage Lending’s Digital Future
September 12, 2022 07:00 - 23 minutes - 21.9 MB697: Ramon Richards, CIO of Fannie Mae, speaks about the digital transformation of Fannie Mae and the mortgage lending industry. He gives an overview of Fannie Mae’s business and what the digital transformation at the company entails including incorporating automation, maturing a data strategy, and building a team to foster innovation. Ramon describes the process of upskilling the employees with the digital skills necessary and how technology facilitated resiliency during the pandemic. Finall...
Verizon’s Chief Strategy Officer Talks 5G and the Future of Telecom
September 08, 2022 07:00 - 32 minutes - 29.9 MB696: Rima Qureshi, Chief Strategy Officer of Verizon, speaks about the evolution of the telecom industry and how Verizon has pivoted its strategy along the way. She explains her purview as Chief Strategy Officer, how she engages different areas of the business to develop Verizon’s strategy, and dives deeper into what the company’s 2022 strategic imperatives included. Rima also discusses the importance of Verizon's partnerships with strategic partners and hyperscalers highlighting the way her ...
Crocs CIO Mike Feliton on Scaling IT During Periods of Growth
September 05, 2022 07:00 - 24 minutes - 22.8 MB695: Mike Feliton, CIO of Crocs, speaks about how the IT organization has stayed ahead of the company’s growth both organically and through acquisition. He describes the role that technology plays at a company as tactile as Crocs and how that technology has facilitated agility and scalability. Mike also covers how relationships with vendors have allowed the company to grow internationally at an impressive rate. He also discusses the processes of integrating the HEYDUDE acquisition, leveraging...
Wendy’s CIO Kevin Vasconi on the Quick-Service Restaurant’s Next Gen Design
September 01, 2022 07:00 - 33 minutes - 30.6 MB694: Kevin Vasconi, CIO of Wendy’s, discusses the digital transformation of the quick-service restaurant industry and how the pandemic has impacted customer behaviors. He details the tech landscape he found at Wendy’s when he joined and the innovation he has driven to digitize the customer experience further. Kevin explains the recently announced “Next Gen Restaurant Design” of Wendy’s locations, the technology being implemented, and how it all comes together to improve and personalize the cu...
Chevron CDO Frank Cassulo on Digital’s Role in Providing Clean & Reliable Energy
August 29, 2022 07:00 - 23 minutes - 21.5 MB693: In this interview, Frank Cassulo, Chief Digital Officer of Chevron, discusses the role digital plays in Chevron’s overall strategy. As the first to occupy the role of CDO, Frank describes the responsibilities that fall under his new purview and how he has built his team drawing on talent from both inside and outside the company. He also covers how digital fits into the company’s three key strategic imperatives, customer and employee experiences, and efforts in providing clean reliable en...
Clario CITO Jay Ferro on Collaboration and Ecosystems
August 25, 2022 07:00 - 36 minutes - 34.1 MB692: In this interview, Jay Ferro, Chief Information and Technology Officer of Clario, discusses with Peter High the way he collaborates and engages with his ecosystems, both internally and externally. He gives an overview of Clario’s business, the two sides of his purview, and his role’s impact on the company’s R&D efforts. Jay explains how he engages with the four constituent groups Clairo serves; clinical trial sites, sponsor organizations, patients, & internal customers; how he removes th...
The Intersection of AI and Creativity with Intel GM & Senior Director Huma Abidi
August 22, 2022 07:00 - 24 minutes - 22.9 MB691: In this interview, Huma Abidi; General Manager and Senior Director of Artificial Intelligence, Software, and Engineering at Intel; discusses the creative ways artificial intelligence is being applied and the path ahead for combatting unconscious biases in AI models. She describes her purview at Intel and explains to Peter High the key differences between typical software and artificial intelligence software. Huma dives deep into the intersection of AI and creativity and shares the remark...
DocuSign’s Three-Layered Data Strategy with CIO Shanthi Iyer
August 18, 2022 07:00 - 21 minutes - 20 MB690: In this interview, Shanthi Iyer, CIO of DocuSign, discusses the company’s immense growth and the transformation that arose as a result. Shanthi begins with what brought her to the company and what her purview entails as the company’s CIO. As a part of her role, she drives the employee experience and looks to improve it across areas like process automation and a consolidated and three-layered data strategy. Shanthi also reflects on her time at Cisco, the lessons she has brought with her t...
Renovate+: Cummins’s New IT Strategy with CIO Earl Newsome
August 15, 2022 07:00 - 40 minutes - 37.8 MB689: In this interview, Earl Newsome, CIO of Cummins, discusses the company’s strategic pivot to focus on agility, resiliency, and business capability management. Earl begins with an overview of the company’s business and his role as CIO. As CIO, he covers the areas of importance on his priority list, the new business engagement model he has driven at the company, and the change management that arose as a result. Earl also speaks on bringing diversity into the workplace and the work he and ot...
The Future of Customer Experience with Cisco SVP Thimaya Subaiya
August 11, 2022 07:00 - 22 minutes - 20.7 MB688: Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, shares his perspective on changing customer expectations and their impact on the future of work. He shares the hallmarks of great customer experience in the digital age, highlights shifting customer priorities, and articulates the ways in which companies are responding to these changes. He also discusses how hyper-automation is changing collaboration tools and shares his thoughts on what the future might hold. Finally, T...
Former Under Secretary of State Keith Krach on Building Trust in Technology
August 08, 2022 07:00 - 48 minutes - 44.8 MB687: In this interview, Keith Krach, former CEO of DocuSign and former Under Secretary of State, discusses his remarkably diverse set of career experiences. Keith reflects on the evolution and adoption of robotics and the internet and the genesis behind Ariba. He also talks about the importance of trust in technology and how that paved the way for DocuSign. We then discuss his time in policy as Under Secretary of State and developing the Institute for Tech Diplomacy at Purdue. Finally, Keith ...
The Remarkable Career of IT Pioneer Dame Stephanie “Steve” Shirley
August 04, 2022 07:00 - 34 minutes - 32.3 MB686: Dame Stephanie “Steve” Shirley, entrepreneur and venture philanthropist, reflects on her storied career as an IT pioneer. After escaping Nazi Germany and arriving in the UK as a child, she went on to hold a series of influential positions in the technology industry. Dame Stephanie describes the trials and tribulations of starting a company as a woman in the 1960s, building client relationships as a woman-led business, and adopting an ahead-of-its-time approach to workplace flexibility. S...
Digital Healthcare with Intermountain Health CDIO Craig Richardville
August 01, 2022 07:00 - 27 minutes - 25.2 MB685: Craig Richardville, Chief Digital and Information Officer of Intermountain Healthcare, discusses the evolution of digital in the healthcare space across his career as a digital executive in the industry. Craig shares how he helped drive a patient-first perspective when it came to digital and his focus on cloud adoption and a mobile-first orientation to set a better foundation for the company. He also discusses the pathway he and his peers have taken going from running support organizatio...
Education in the Digital Age with Pearson CIO Marykay Wells
July 28, 2022 07:00 - 26 minutes - 24.6 MB684: Marykay Wells, CIO of Pearson, discusses the remarkable transformation she has driven at Pearson to reinvent itself for the digital age. Marykay dissects the pandemic's impact on digital learning platforms and their adoption, including Pearson’s own Pearson+ platform. She also covers how this digital learning has translated into internal training at Pearson and how it has shifted the company’s focus from primarily B2B into a B2C orientation. Marykay describes the internal innovation comp...
Technology-led Business Model Innovation at Wells Fargo & Autodesk
July 25, 2022 07:00 - 20 minutes - 18.7 MB683: Ather Williams III; EVP & Head of Strategy, Digital, and Innovation at Wells Fargo; and Prakash Kota, SVP & Chief Information Officer of Autodesk, discuss the technology-led business model innovations at their respective companies. Prakash begins with the digital transformation he has led at Autodesk. Both executives then give their perspectives on identifying and operationalizing innovation opportunities and adopting an agile mindset to measure the value realized from these opportunities.
How Union Pacific’s CIO is Modernizing the 160-Year-Old Railroad
July 21, 2022 07:00 - 40 minutes - 37.7 MB682: In this interview, Rahul Jalali, Chief Information Officer of Union Pacific, discusses with Peter High the transformation efforts to modernize the 160-year-old railroad. Rahul covers his purview as CIO, what it means to be a tech executive at a railway company, and the internal operational lens of his purview. He also reflects on his experience in B2C functions and how they have informed his B2B role at Union Pacific. Rahul also describes what he means by transforming Union Pacific into ...
How Tech Executives at Toyota Financial Services and Stellantis are Building Talent for Digital Operating Models
July 18, 2022 07:00 - 21 minutes - 19.8 MB681: In this interview, Mamatha Chamarthi, Head of Software Business and Product Management P&L at Stellantis, and Vipin Gupta, Group Vice President & Chief Information Officer of Toyota Financial Services (TFS), discuss building talent for digital operating models. Vipin begins with an overview of the product orientation model he has adopted within the financial services industry and talks about the Digital Academy he has created to train non-technical talent throughout the organization. Mam...
Intel Fellow Andres Rodriguez on Optimizing Artificial Intelligence Hardware and Software
July 14, 2022 07:00 - 39 minutes - 36.6 MB680: In this interview, Intel Fellow Andres Rodriguez discusses the work he and his team are doing to advance artificial intelligence and its applications. Andres speaks to the historical evolution of artificial intelligence, the work being done to democratize access to AI algorithms, and the benefits and risks that AI can pose to society. Andres also provides a unique look at the hardware side of artificial intelligence, the trade-offs in complexity with its software counterpart, and how com...
The Journey from CIO to COO with Chris Drumgoole and Jeff Smith
July 11, 2022 07:00 - 21 minutes - 20.3 MB679: In this interview, Chris Drumgoole, COO of DXC Technology, and Jeff Smith, COO of World Fuel Services, discuss their journey going from the CIO role to COO. Jeff shares his method to operationalize culture and measure the productivity of his teams. Chris then talks about how he uses the Net Promoter Score (NPS) to gauge employee satisfaction at DXC. Finally, both executives opine on the mindset shifts as they entered the role of the COO and give their perspective on the current supply ch...
Elevance Health (formerly Anthem) Global CIO Anil Bhatt on Empathetic Technology
July 07, 2022 07:00 - 31 minutes - 29.3 MB678: In this interview, Anil Bhatt, Global CIO of Elevance Health (formerly Anthem Inc.), discusses the remarkable work he has done over his tenure and the ascent of technology at the company. Anil covers the work he and his team are doing to humanize the solutions Elevance Health provides and make technology more empathetic as the pandemic has accelerated people's willingness to engage with technology. He also talks about the way Elevance Health is leveraging artificial intelligence and how ...
Innovation Ecosystems as a Source of Growth with Teddy Bekele and Ryan Snyder
July 04, 2022 07:00 - 22 minutes - 20.8 MB677: In this interview, Teddy Bekele, SVP & CTO of Land O’Lakes, and Ryan Snyder, SVP & CIO of Thermo Fisher Scientific, discuss how innovation ecosystems act as a source of growth for their respective companies. Teddy describes what Land O'Lakes's innovation ecosystem looks like, IT's role within it, and how those ecosystems interact. Ryan then talks about how he connects the dots across the business and influences innovation and why he believes single-instance tech applications are the righ...
Cigna Chief Digital & Analytics Officer Katya Andresen on Telehealth Acceleration
June 30, 2022 07:00 - 47 minutes - 44.1 MB676: In this interview, Katya Andresen, Chief Digital and Analytics Officer of Cigna, discusses her impressive and diverse career path and the insights that she’s drawn from it along the way. She begins with an overview of Cigna's business and the two sides of her purview as Chief Digital and Analytics Officer. Katya covers the company’s broader data strategy, the way she assembles and structures her teams, the overlaps present across the multiple teams she leads, and reflection on the accele...
Innovation in Financial Services with Citizens, Comerica, Ally, & Truist Executives
June 27, 2022 07:00 - 38 minutes - 35.5 MB675: In this interview, four executives from the financial services industry give their perspectives on talent, data, and innovation at their respective companies and what the future of the industry looks like. Citizens Bank’s Michael Ruttledge discusses the company’s in-house engineering academies and training programs and how automation is helping with a more efficient self-service-focused customer experience. Comerica’s Megan Crespi covers the DE&I recruiting programs at the company and he...
NFL Chief Data & Analytics Officer Paul Ballew on the Evolution of Data Teams
June 23, 2022 07:00 - 36 minutes - 33.3 MB674: In this interview, Paul Ballew, Chief Data and Analytics Officer of the NFL, discusses the role that data and analytics play in the most popular of American sports, as well as the evolution of the disciplines associated with each from across his career. He reflects on the early stages of his journey in data and analytics, the limitations he faced throughout its evolution, and how it's being used now for personalizing the customer experience across the NFL’s constituent groups. Paul also ...
Google Cloud CEO Thomas Kurian on the Evolution of Cloud and Collaboration Tools
June 20, 2022 07:00 - 15 minutes - 14.7 MB673: In this interview, Thomas Kurian, Chief Executive Officer of Google Cloud, discusses the future ahead for cloud technology. He begins with an assessment of where we as a society are currently in the evolution of cloud computing and how Google’s Cloud Platform differs from the rest of the players in the space. Thomas then describes Google’s ambitious mission of training 40 million people on cloud technology, why it’s important, and how Google plans on achieving it. Finally, Thomas looks a...
Avery Dennison CIO Nick Colisto on Sustainability and ESG Strategy
June 16, 2022 07:00 - 29 minutes - 27.1 MB672: In this interview, Nick Colisto, Chief Information Officer of Avery Dennison, shares the remarkable work Avery Dennison and IT more specifically, are doing relative to environmental, social, and governance or ESG goals, a topic of great consequence and interest to many technology and digital executives currently. Nick shares the three goals in ESG and how each connects to both doing good and good business practices. He talks about the impacts of this ESG strategy on recruiting, IT, and t...
Rockwell Automation CIO Chris Nardecchia on Delivering the Art of the Possible
June 13, 2022 07:00 - 33 minutes - 30.6 MB671: In this interview, Chris Nardecchia, Chief Information Officer of Rockwell Automation, discusses some of the necessary ingredients that he and his team have put in place in order to bring about the company’s remarkable transformation. Chris talks about the broader strategy of the company, the power of the CIO role in driving unique value, and how the company’s strategy contains both an internal and external lens. He addresses some of the impediments to transformation in the industrial se...
Hanover Insurance Group Executive Willard Lee on Innovation Through Co-Creation
June 09, 2022 07:00 - 35 minutes - 32.8 MB670: In this interview, Willard Lee, Chief Information and Innovation Officer of The Hanover Insurance Group, discusses the topic of continuous modernization and innovation through co-creation. Will begins with an overview of The Hanover Insurance Group's business model and the two sides of his purview. He shares his career journey through various roles in IT, operations, and other business lines; how they culminated in his current role in both IT and innovation; and how they have positioned ...
Ingram Micro CDO Sanjib Sahoo on Value-Driven Development
June 06, 2022 07:00 - 26 minutes - 24.8 MB669: In this interview, Sanjib Sahoo, EVP and Chief Digital Officer of Ingram Micro, covers the topic of value-driven development and creating tangible value through digital. Sanjib shares how he looks at internal processes and behaviors models those of the customers and helps improve the external practices Ingram Micro adopts. He discusses the vision at Ingram Micro, the internal cultural change that is necessary to achieve the vision, and how he recruits and retains top talent to drive that...
American Airlines CIO Maya Leibman on Delivering Value Faster to Customers
June 02, 2022 07:00 - 30 minutes - 28.1 MB668: In this interview, Maya Leibman, Chief Information Officer of American Airlines, covers the company’s mission of “delivering value faster” to customers and leveraging technology to improve the customer experience. She begins by reflecting on the challenges American has faced during the COVID-19 Pandemic, the new sources of innovation that arose during the time, and how the next generation strategic initiatives that began at the company prior to the pandemic became a major source of resil...
Upstart Founder & CEO Dave Girouard on Leveraging AI for More Inclusive Lending
May 30, 2022 07:00 - 28 minutes - 26.3 MB667: In this interview, Dave Girouard, Founder and Chief Executive Officer of Upstart, covers the topic of how Upstart is leveraging artificial intelligence models to increase people’s access to credit. He provides an overview of the company’s business model, how it collects the data it uses across multiple constituents, and the learning process he went through during the development of the company. He then describes the way artificial intelligence fits into the model, why this approach is it...