Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1,030 episodes - English - Latest episode: 4 days ago - ★★★★★ - 68 ratingsTwice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.
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Episodes
Going Infinite: Michael Lewis Discusses the Rise and Fall of FTX Founder and Crypto Tycoon Sam Bankman-Fried
November 02, 2023 07:00 - 51 minutes - 51.5 MB816: Michael Lewis joins Peter High in a discussion about his latest book, Going Infinite: The Rise and Fall of a New Tycoon, and the insights he gleaned from his research into FTX and the disgraced founder, Sam Bankman-Fried. He shares how the topic stumbled into his lap, what interested him about the story, and why luck played a role in the story’s success. Michael Lewis pulls anecdotes from his book and talks about getting to know the crypto tycoon, learning about his upbringing, and under...
Prioritize with Precision: Outshift by Cisco VP Papi Menon on Scaling Cloud Infrastructure Security Innovation
October 30, 2023 07:00 - 26 minutes - 24.1 MB815: Papi Menon, Vice President and Chief Product Officer of Cisco’s incubation engine Outshift, discusses the innovation he is leading at the company and the process by which his team is scaling that innovation. He explains the skills he has on his team at Outshift and how he is developing that talent internally. Papi also describes the focus on cloud security, the platforms his team has built to help companies secure their cloud infrastructure, and the core pillars of these products. Finall...
Data and AI Strategy as an Enterprise Change Agent with Intuit and Western Digital CIOs
October 26, 2023 07:00 - 25 minutes - 24.7 MB814: Rajan Kumar, CIO of Intuit, and Sesh Tirumala, CIO of Western Digital, join Metis Strategy Partner and West Coast Lead Chris Davis on a panel at our most recent Metis Strategy Digital Symposium to discuss the topic of data and AI strategy as enterprise change agents. Rajan shares insights about Intuit’s AI platform, how it drives new customer experiences, and its use in running and scaling business operations within the company. Sesh describes the main components of Western Digital’s AI ...
Lessons from M&A: ArcBest Technologies CIO Douglas Lindemann on Supply Chain, Sustainability, and the Organization’s New Business Model
October 23, 2023 07:00 - 28 minutes - 26.4 MB813: Douglas Lindemann, CIO at ArcBest Technologies, discusses his experience joining ArcBest through acquisition and how those lessons have helped him in his current role. Douglas covers the improvements he has helped facilitate in the supply chain, the new business model he has helped launch, and why launching this new business model was necessary at the legacy enterprise. He also talks about how he applies the lessons learned from his M&A experience to this new business model implementatio...
Strategic Automation Across the Enterprise with KeyBank and TQL CIOs
October 19, 2023 07:00 - 29 minutes - 27.9 MB812: Amy Brady, CIO at KeyBank, and Ryan Kean, CIO of Total Quality Logistics, join Peter High on the virtual stage at our September 2023 Metis Strategy Digital Symposium to speak about strategic automation across the enterprise. Both executives talk about the opportunities for automation within their enterprises, the impact generative AI has had on the organization, and how automation fits into the long-term strategy for the firm. They also discuss the talent component of the equation, how t...
OneDigital CIO Marcia Calleja-Matsko on Data Strategy, M&A Integration, and GenAI
October 16, 2023 07:00 - 18 minutes - 16.9 MB811: Marcia Calleja-Matsko, CIO at OneDigital, discusses the elements behind the remarkable growth of the company throughout her tenure. Marcia explains the way she typifies culture at OneDigital, how it’s impacted the process of integrating the technology functions of the company’s various acquisitions, and how she manages this rapid growth in a responsible and sustainable manner. She also talks about the company’s data strategy and the use cases she has identified for generative AI technolo...
Intentionality in Architecture: Reckitt Executive Filippo Catalano on Building a Strong Data & IT Strategy
October 12, 2023 07:00 - 27 minutes - 25.3 MB810: Filippo Catalano, Chief Information and Digitisation Officer of Reckitt Benckiser Group, discusses the foundational elements of a resilient and intentional IT and digital strategy. He explains his vision behind rebranding IT internally to include digital and what impacts that has had on the make-up of his team. Filippo also touches on the elements of a sound data strategy, what the future of data and AI looks like at Reckitt, and how AAA Architecture is the key to a successful IT strateg...
Paramount’s Cloud-First Adoption: CIO Lakshman Nathan Discusses the Catalysts Behind Transformation
October 09, 2023 07:00 - 40 minutes - 37 MB809: Lakshman Nathan, CIO of Paramount, joins our host Peter High in a conversation about the catalyzing factors behind the company’s cloud transformation and the strategic alignment he aims to achieve between the IT organization and the rest of the business. Laksh explains his expanded purview as he has moved into a global role within the company, the evolving team composition as a result, and the changing skillsets needed along with the process of upskilling the talent on his team. He also ...
Elements of Successful Transformation: Putnam CIO Sumedh Mehta on Engagement, Alignment, and Delivery
October 05, 2023 07:00 - 31 minutes - 28.8 MB808: Sumedh Mehta, CIO at Putnam Investments, discusses the key elements of the company’s digital transformation and aligning the organization to the overall business strategy. Sumedh describes the methods behind this transformation, the ways in which he thinks about connecting the dots across the enterprise to engage multiple business units, and the role that technology plays in the company’s consumer products. He also shares how he approaches the transformation from a change management pers...
Cybersecurity Startups: Cyberstarts Co-Founder Gili Raanan on Cyber, Venture Capital, and Identifying Customer Pain Points Through the 'Sunrise Process'
October 02, 2023 07:00 - 48 minutes - 44.8 MB807: Gili Raanan, venture capitalist and co-founder of Cyberstarts, discusses his entrepreneurial roots, his pivot into venture capital, and cybersecurity more generally. Gili begins with explaining the concept of the ‘sunrise process’ which he uses to identify product-market fit and dives into his experience with starting up a cybersecurity company early in his career. He discusses the cybersecurity threats on the horizon, the constantly changing nature of cybersecurity, and the positive out...
Databricks CIO Naveen Zutshi Talks Building a Holistic AI Strategy and Sound Data Architecture
September 28, 2023 07:00 - 30 minutes - 28.1 MB806: Naveen Zutshi, the first CIO to be named at the data lake-house architecture company Databricks, joins Peter High in a conversation about the foundational technology strategy that he has helped set up to foster greater enterprise growth. He explains what it’s like to run IT within a tech-centric organization and how the company’s Databricks-on-Databricks customer zero program helps to develop better product offerings for customers. Naveen provides insight into his perspective on generati...
Tech Sector IT: Box CIO Ravi Malick Talks Scalability, Agility, and Execution In The Company's Strategy
September 25, 2023 07:00 - 24 minutes - 22.7 MB805: Ravi Malick, CIO at Box, discusses his role as a CIO within a scaled technology organization and how he interacts with the CIO-level clients that the company serves. He explains the focus areas he prioritized when he joined the company including scalability, agility, and execution. He also describes the company’s Box-on-Box program where they pilot offerings internally as ‘customer zero’ and how this helps deliver better products and services for their clients. Finally, Ravi reflects on ...
Data & AI in Real Estate: Johnson Controls CTO Vijay Sankaran on the Future of Work
September 21, 2023 07:00 - 36 minutes - 34 MB804: Vijay Sankaran, CTO of Johnson Controls, discusses the future of work, the growing impact of AI, and its downstream effects on real estate. Vijay explains the critical role the digital customer experience plays in real estate, the way workspaces have evolved in recent years, and technology’s impact on how companies leverage their physical workspaces. He also reviews the company’s acquisitions in recent years and the effort to bring digital capabilities like cyber, data, AI, and more in-h...
Ericsson COO Moti Gyamlani on Supply Chain, Transformation, & the Future of Work
September 18, 2023 07:00 - 24 minutes - 22.9 MB803: Moti Gyamlani, SVP and Chief Operations Officer of Ericsson, joins our host Peter High in a conversation about creating a world-class supply chain and developing a digital customer and employee experience at the company. He explains how his global team is organized and the ways he collaborates with the broadly distributed executive team. Moti talks about the transformation of the 150-year-old company, the responsibility he holds in supply chain management, and his perspective on the futu...
Focusing on Horizon 3: CTO Thomas Benjamin on the Innovation Cycle at National Instruments
September 14, 2023 07:00 - 25 minutes - 23.7 MB802: Thomas Benjamin; EVP, CTO, and Head of Platform & Analytics R&D at National Instruments (NI); discusses the innovation he is leading at the company focused on what he calls ‘Horizon 3’ technologies and the preparation needed to take advantage of these technologies down the road. He shares how his team is organized across the diverse segments that are a part of the broader business and the ways in which these segments interact and collaborate with the IT organization. Thomas also gives an...
The Art of Change Management: FM Global’s Srini Krishnamurthy on Strategic Planning and Talent Management
September 11, 2023 07:00 - 39 minutes - 36.2 MB801: Srini Krishnamurthy, Chief Strategy and Information Officer of FM Global, talks about the transformation he is leading within the company and the art of change management behind the transformation. He discusses his unique title and why it made sense to blend strategy with the CIO’s responsibilities and sheds light on the strategic planning that takes place within the large-scale insurance organization. Srini delves into the innovative use of digital and data in assessing property risks c...
The Coming Wave of Intelligence: DeepMind and Inflection Co-Founder Mustafa Suleyman on Technology, Power, and the Future of AI
September 07, 2023 07:00 - 49 minutes - 45.8 MB800: Mustafa Suleyman, Co-Founder of DeepMind and Inflection AI, discusses his career journey, the future of artificial intelligence, and his latest book; The Coming Wave: Technology, Power, and the 21st Century's Greatest Dilemma. Mustafa describes his entrepreneurial background as a pioneer of the AI and Deep Learning space from studying philosophy at Oxford to his eventual founding of DeepMind and subsequently Inflection AI. He recounts the inception of groundbreaking AI concepts, Google's...
The Fast Follower Approach: Vanguard CIO Nitin Tandon on Staying Innovative at Massive Scale
September 04, 2023 07:00 - 42 minutes - 39.1 MB799: Nitin Tandon, Global CIO at Vanguard, discusses the customer-facing technology that he oversees and how his team remains innovative and up-to-date on trends despite the company’s massive size. He emphasizes the company’s push towards automation and personalization when it comes to the digital customer experience and how he drives cross-functional collaboration to align this experience with the overall business strategy. Nitin talks about his “fast follower” approach to experimenting and ...
The Future of Mars: Global VP Shubham Mehrish on a Modular Architecture Approach to Strategy
August 31, 2023 07:00 - 43 minutes - 40 MB798: Shubham Mehrish, Global Vice President at Mars, discusses how he is developing a digital, technology, and associate strategy based on a modular architecture approach that is focused on microservices, API-driven, Cloud-native, and Headless. Discover how Shubham builds an ecosystem of talent internally and externally, applies data and AI to differentiate the business, and embraces design thinking and collaboration across the firm all with the aim of developing a digital customer experience...
Managing Growth: SCAN Health Plan CIO Josh Goode on M&A Integrations, AI-Operating Models, & Digital Strategy
August 28, 2023 07:35 - 30 minutes - 28.3 MB797: Josh Goode, CIO at SCAN Health Plan, discusses the tremendous growth of the company throughout his tenure and the areas he has focused on to achieve that growth. He explains the pivotal role the CIO plays in shaping the digital customer experience and dives deep into the progress of the company’s overall modernization journey. Following the company’s acquisition of CareOregon, Josh explains the process behind integrating acquisitions from a digital and technology perspective and how this...
Power and Progress: MIT Professor Daron Acemoglu on Navigating Techno-Optimism and Regulation in the Era of AI
August 24, 2023 07:00 - 48 minutes - 44.8 MB796: Daron Acemoglu, Elizabeth & James Killian Professor of Economics at MIT and author, joins the broadcast to speak about his latest book, Power and Progress: Our Thousand-Year Struggle Over Technology and Prosperity, and his perspective on techno-optimism in the era of artificial intelligence. Daron issues a warning about blind optimism during this pivotal moment in technology and draws on the key themes of power dynamics, techno-optimism, and effective regulation strategies from his book ...
Elevating IT with R&D: ChampionX CIO Alina Parast on AI Strategy, Cybersecurity Practices, & Talent Upskilling
August 21, 2023 07:00 - 25 minutes - 23.5 MB795: Alina Parast, CIO at ChampionX, discusses the future of innovation, cybersecurity, and IT in general. With her extensive experience as CIO for over three years, Alina delves into the company's strategy around artificial intelligence, its robust cybersecurity practices, and its commitment to data protection. When it comes to innovation, she speaks to the partnership with R&D for groundbreaking initiatives and areas to revolutionize while introducing continuous improvement and automation t...
IT and Corporate Strategy Convergence: Lexmark CITO Vishal Gupta on His Expansive Purview
August 17, 2023 07:00 - 31 minutes - 29.3 MB794: Vishal Gupta, SVP of Connected Technology and Chief Information & Technology Officer of Lexmark, joins the broadcast to explain the elements behind his broad purview in corporate and IT strategy. Vishal explains the structure of his relatively new team and how he trains the talent he hires through Lexmark's Cohort Training Program. Vishal talks about overseeing the company's overarching corporate strategy, the innovation he is driving, and the security implications that come with what he...
Trust through Cybersecurity: Northwestern Mutual CIO on a Client-Centric IT Strategy
August 14, 2023 07:00 - 26 minutes - 24.2 MB793: Jeff Sippel, CIO of Northwestern Mutual, joins the broadcast to describe why he believes technology strategy should be viewed as a ‘peer’ to corporate strategy, focusing on client-centricity. He explains the importance of cybersecurity as a core capability and driver of trust within the financial services industry, the advantage of data as a key element in developing a perspective on customer experience, and the criticality of incorporating AI/ML for automation and productivity enhanceme...
Navigating Intersections: GSK's CDTO Shobie Ramakrishnan on Developing A Cohesive Technology Strategy
August 10, 2023 07:00 - 36 minutes - 33.6 MB792: Shobie Ramakrishnan, Chief Digital and Technology Officer of GSK, shares insights with our host Peter High about developing a cohesive technology strategy that focuses on intersections within the organization. Shobie shares how she orchestrates her team's collaboration across departments, crafting a strategy with a clearly communicated vision, and plays both defense and offense with technology and data. She explains GSK's forward-thinking approach to AI, maturation of cybersecurity pract...
Berkadia’s CIO Damu Bashyam on Driving Innovation in the CRE Industry
August 07, 2023 07:00 - 33 minutes - 30.8 MB791: Damu Bashyam, EVP and Chief Information & Innovation Officer of Berkadia, sits down with our host Peter High to discuss the various ways he approaches innovation to drive growth, efficiency, and improvements to the digital customer experience. Damu explains the idea behind Berkadia's Startup Accelerator program BeEngaged and its role in keeping his team on top of emerging trends, building innovative solutions, and integrating new platforms like Blue Suit AI into its ecosystem. Similarly,...
Investing in an EV Future: Genuine Parts Co. CIDO Naveen Krishna on Innovation and Emerging Tech
August 03, 2023 07:00 - 37 minutes - 34.2 MB790: CIDO Naveen Krishna shares his expertise in leading technology and digital initiatives at GPC, ensuring alignment with the company's strategic roadmap, and driving innovation to prepare for a future of electric vehicles (EV). Naveen delves into the topic of creating a frictionless digital customer experience, leveraging technology to optimize supply chains, and driving innovation and emerging tech exploration within the company. He goes over the rationale behind GPC's strategic investmen...
Scaling DocuSign: CIO Shanthi Iyer Talks AI, Automation, and a Data-Driven Future
July 31, 2023 07:00 - 27 minutes - 25.3 MB789: Shanthi Iyer, CIO of DocuSign, shares her remarkable journey in scaling the organization and developing a sound data strategy. Shanthi describes how she and her team have elevated employee experience, focused on the customer experience, and streamlined internal processes through strategic automation. She also discusses how she is crafting a robust data strategy for DocuSign and exploring potential use cases for Generative AI to unlock a realm of future value. Finally, Shanthi provides an...
Developing a 360-Degree View: Macy's CIO Laura Miller on Empowering Retail with Data and AI
July 27, 2023 07:00 - 38 minutes - 35.8 MB788: Laura Miller, CIO of Macy's, discusses the modernization efforts that she is helping to drive at the company. She provides insights on aligning IT with business objectives, the democratization of data, and the development of a comprehensive 360-degree view of the customer. Laura talks through the five pillars of growth as a part of Macy’s modernization and the company’s approach to personalized customer experiences which includes leveraging data and AI/ML. Finally, she reflects on her pa...
Tech Modernization and Leading an AI Journey: Insights from DigiKey's CIO, Ramesh Babu
July 24, 2023 07:00 - 37 minutes - 34.5 MB787: Ramesh Babu, CIO of DigiKey Electronics, discusses the modernization efforts at the company and the AI journey he has led. Ramesh has driven a remarkable transformation and instilled a positive, driven mindset across the organization. In this insightful conversation, we explore the company's thriving AI journey, its participation in the surrounding community, and the cultural shifts that accompanied its modernization efforts. Discover Ramesh's keys to success and the tech trends that are...
From CIO/COO to Mission-Driven Venture Capitalist: Pegah Ebrahimi's Impactful Career Journey
July 20, 2023 07:00 - 44 minutes - 40.7 MB786: Pegah Ebrahimi, co-founder and managing partner of FPV Ventures, joins the broadcast to speak about investing in mission-driven founders and leveraging her experience as a former CIO and COO to bring a wealth of go-to-market expertise to the companies she invests in. We delve into FPV Ventures' business overview as well as the company’s emphasis on life sciences and what attracted Pegah and her co-founder to that area. Pegah also explains her journey to the CIO post, her journey to the C...
Xerox CEO Steve Bandrowczak on the Iconic Company's AI-driven Future
July 17, 2023 07:00 - 50 minutes - 46.6 MB785: Steve Bandrowczak, CEO of Xerox, discusses the future of the company, the role of technology in driving strategy, and how Xerox is leveraging emerging technology to reinvent the service industry. He highlights the importance of using this cutting-edge technology, such as AI, robotics, and augmented reality, to drive productivity in the office and serve the needs of small and medium-sized businesses. Steve also emphasizes the value of data and the impact of edge computing and quantum comp...
HCSC Executive Greg Brown on Driving Proactive, Predictive, and Personalized Customer Service
July 13, 2023 07:00 - 22 minutes - 20.5 MB784: Greg Brown, Chief Customer Service Officer at Health Care Service Corporation (HCSC), joins the broadcast to speak about being a customer-focused organization and leveraging technology to drive a proactive, predictive, and personalized customer experience. He emphasizes the value of a positive attitude, positive habits, and continuous improvement in achieving success in customer service and why he looks for humility, emotional intelligence, accountability, and learning agility when recru...
Wells Fargo Head of Technology Tracy Kerrins on AI Virtual Agent & Becoming a Digital-First Company
July 10, 2023 07:00 - 22 minutes - 21 MB783: Tracy Kerrins, Senior EVP and Head of Technology at Wells Fargo, joins the broadcast to discuss the company's efforts in becoming digital-first and the new technology and innovations she is helping to drive. She highlights the introduction of Fargo, the company's first customer-facing AI virtual assistant, and dives into the broader use of artificial intelligence to improve customer service and experiences. Tracy also emphasizes the criticality of data and the organization's cloud strate...
Travelers CTO/COO Mojgan Lefebvre on the Intersection of Technology & Operations in Insurance
July 06, 2023 07:00 - 35 minutes - 32.9 MB782: Mojgan Lefebvre, EVP and Chief Technology & Operations Officer of Travelers, joins Peter in the latest episode to cover the intersection of technology and operations within her purview and the alignment she drives between her team and the broader business. She emphasizes the importance of understanding the business and customer needs in order to drive technology strategy and highlights the company's focus on creating great experiences for customers, modernizing technology infrastructure,...
Priceline CTO Martin Brodbeck on Leveraging AI and Scaling Innovation
July 03, 2023 07:00 - 27 minutes - 25.6 MB781: Martin Brodbeck, CTO of Priceline, joins Peter in a discussion on how he has developed his team and the new platforms and capabilities that he has driven across the company. He highlights the use cases for AI and ML technologies in areas such as personalization, recommendation, and marketing as well as emphasizes the importance of developer productivity and the automation of software engineering tasks. He shares insights on fostering resilience and scalability within the organization, as...
Generative AI & Geopolitics: Placing Smart Bets with Goldman Sachs Co-Heads of the Office of Applied Innovation
June 29, 2023 07:00 - 43 minutes - 40.6 MB780: Jared Cohen and George Lee, the Co-Heads of the Office of Applied Innovation at Goldman Sachs, delve into the intersections between global affairs, geopolitics, and cutting-edge technology such as generative AI. As leaders in the financial services industry and technology space, both executives provide valuable insights into the significance of geopolitical swing states and the current state of global affairs, as well as the rapid rise of generative AI, and the role government regulation...
All-in On AI: Bestselling Author Tom Davenport on His Latest Book and the Future of Artificial Intelligence
June 26, 2023 07:00 - 52 minutes - 48.2 MB779: Tom Davenport, bestselling author and distinguished professor at Babson College, joins us to discuss insights from his latest book, All-in on AI, and give his perspective on the rapid rise of artificial intelligence and its impact on businesses. From his sociology background to becoming a seasoned technology academic, Tom shares reflections on his career path and the evolving landscape of analytics and the birth of AI. Listen to his explanation of the three eras of analytics, culminating...
Multi-Cloud Architecture & Lessons in Leadership with Rackspace President of Private Cloud Brian Lillie
June 22, 2023 07:00 - 58 minutes - 53.4 MB778: In this episode, Rackspace Technology’s President of Private Cloud, Brian Lillie, speaks about the keys to successful cloud adoption and the benefits of a multi-cloud architecture. Throughout this conversation, we dive into Rackspace’s business, explore Brian's purview within Private Cloud, and discuss the shared and differing responsibilities with his counterpart in Public Cloud. Brian explains how having a CIO background has been advantageous to him when partnering with the current CIO...
Bestselling Author Cal Newport Explores the Art of Deep Work, Digital Minimalism, and Other Strategies for Success
June 19, 2023 07:00 - 56 minutes - 51.9 MB777: Cal Newport, Associate Professor of Computer Science at Georgetown University and bestselling author, joins Peter in conversation to dive into the world of productivity, focus, and intentional living. Cal reflects on his journey as a writer, the impact that professional advice had on his strategies for developing longevity in the field, and why he avoided social media during the age of Facebook. He explains the major themes of his books including time management and the power of "slow pr...
Liberty Mutual's Tech-Forward Digital Transformation Journey with CIO Monica Caldas
June 15, 2023 07:00 - 47 minutes - 43.4 MB776: Monica Caldas, the Global CIO of Liberty Mutual, joins Peter for a conversation focused on the digital transformation journey of this century-old firm and developing it into a tech-forward insurance company. Monica describes how her team is driving the modernization program focused on creating a sound data strategy and improving data literacy across the organization. She dives into the process of digitization, collaboration with internal and external constituent groups, and the optimizat...
JPMorgan Chase CIO Lori Beer Talks Driving Business Value Through Emerging Technologies
June 12, 2023 07:00 - 45 minutes - 42 MB775: Lori Beer, Global CIO of JPMorgan Chase, joins us for a conversation about how her team explores use cases for emerging technologies to add value to the business. She explains the process behind the company’s cloud-based core system modernization and also dives deep into the potential value-add coming from advancements in generative AI, quantum computing, augmented reality, and blockchain in banking. Lori also walks through the cycle of innovation within the company and how she partners ...
Evolution of the CIO: Carving Out the IT Leader's Purview with Seasoned Fmr. Tech Exec Steve Yates
June 08, 2023 07:00 - 32 minutes - 30.4 MB774: Steve Yates, a storied former head of technology, joins Peter to talk about his remarkable journey as a renowned early version of the CIO across multiple companies and how the role has evolved over the course of his career. He discusses how he developed his IT department from scratch early in his career, carved out the purview for the modern-day CIO, and pioneered the convergence of technology and business. Steve gives insight into major learnings from his roles at Rockwell, USAA, and Ke...
Jabil CIO May Yap on Leading a Global Team and Driving Modernization
June 05, 2023 07:00 - 27 minutes - 25.5 MB773: May Yap, the Chief Information Officer of Jabil, talks about the remarkable modernization and transformation journey she has led within the company. With May based in Singapore, May leads a truly global team with tech centers worldwide and shares her insights into managing this diverse and distributed workforce. She describes the process and benefits of modernization, how digitalization leads to better organization throughout IT, and how her team tests new technologies for potential imp...
Equinox CTO Eswar Veluri on Helping Customers Meet Health Goals Through Data
June 01, 2023 07:00 - 30 minutes - 28.5 MB772: Eswar Veluri, Chief Technology Officer of Equinox, explores how data and artificial intelligence are transforming the high-performance lifestyle industry and helping customers to achieve their macro and micro health goals. With over a decade of experience at Equinox, Eswar shares his remarkable career journey, discusses the pivotal role of technology in improving customer engagement, and details the types of innovation his team is driving within the company. We delve into Equinox's compr...
Maximizing Business Intelligence Through Data Platforms with Snowflake CIO/CDO Sunny Bedi
May 29, 2023 07:00 - 30 minutes - 28.4 MB771: Sunny Bedi, CIO and CDO of Snowflake, shares an overview of Snowflake’s business and what his purview encompasses at the company. Sunny embodies a customer-centric mindset in his role, spending a remarkable 70% of his time directly engaging with customers, and shares how he has built his team to allow him the bandwidth to do so. He explains how he has managed IT during a period of massive growth, built a strong culture in a remote working environment, and drove innovation in the evolving...
Applying a Product Mindset to Advance Digital and Technology Capabilities with CDO of Ascension & CIO of Hyatt Hotels
May 25, 2023 07:00 - 33 minutes - 30.6 MB770: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Rajan Mohan, the Chief Digital Officer of Ascension, and Eben Hewitt, the Chief Information Officer of Hyatt Hotels Corporation, share their experiences applying a product mindset to advance digital and technology capabilities at their organizations. Rajan explains the project-to-product transformation at Ascension, the shifting customer expectations around digital interactions, and the metric...
Design Thinking in Ecosystem Business Models with ArcBest and Broadridge Technology Executives
May 22, 2023 07:00 - 29 minutes - 27 MB769: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Michael Newcity, the Chief Innovation Officer of ArcBest & President of ArcBest Technologies, and Rob Krugman, the Chief Digital Officer of Broadridge, discuss the topic of design thinking in ecosystem business models. Michael explains how he brings design thinking into ArcBest as a mechanism to drive innovation and the role ArcBest Technologies plays in ArcBest’s innovation ecosystem. Rob det...
Sustaining a High-Performance Culture in Times of Change with Principal Financial and World Fuel Services CIOs
May 18, 2023 07:00 - 29 minutes - 27 MB768: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Kathy Kay, CIO of Principal Financial Group, and Josh McLean, CIO of World Fuel Services, discuss the topic of sustaining a high-performance culture in times of change. Kathy describes the culture of Principal when she joined the company remotely during the pandemic, explains the necessity of leadership driving the cultural transformation, and speaks to the way she responds to misalignments in...
Driving Practical Progress on Your AI Journey with Digi-Key and Baker Tilly CIOs
May 15, 2023 07:00 - 27 minutes - 25.8 MB767: Ramesh Babu, CIO of Digi-Key Electronics, and Allen Smith, CIO of Baker Tilly, speak at our Metis Strategy Digital Symposium in May 2023 on the topic of driving practical progress on your AI journey. Ramesh explains his methods to educate talent within the company on the latest advancements in AI, measuring the value of AI use cases, and reigning in the bespoke AI applications across the company into a single vision or strategy around artificial intelligence. Allen shares how he cuts thr...