Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
1,030 episodes - English - Latest episode: 4 days ago - ★★★★★ - 68 ratingsTwice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.
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Episodes
The Future of Intel: CIO Motti Finkelstein on Innovation, AI, and “The Next Evolution of IT”
April 25, 2024 07:00 - 31 minutes - 30.1 MB866: The role of IT within companies is constantly evolving, driven forward by tech sector companies as they propel it into the future. In this episode of Technovation, Peter High speaks with Intel’s CIO, Motti Finkelstein, about the future of IT and his strategies for preparing the IT organization within Intel to lead this industry-wide evolution. Having transitioned into his role roughly six months ago from serving as the company’s Digital Transformation Officer, Motti elaborates on the var...
From Olympic Athlete to Tech Titan: World Wide Technology Co-Founder & CEO Jim Kavanaugh on Leadership, Culture, and the Evolution of Technology
April 22, 2024 07:00 - 49 minutes - 47.3 MB865: CEOs of major companies serve as both the public face of the organization and pivotal leaders responsible for shaping its strategy and upholding internal values through their actions. In this episode of Technovation, Jim Kavanaugh, co-founder and CEO of World Wide Technology, joins Peter High in a conversation regarding his 34-year leadership tenure at the company and the career path that culminated in his current position. Jim shares his early career journey, playing professional soccer...
Building a Member-Centric Architecture: How CIO Anjana Harve is Driving Customer Experience, Revenue Growth, & Efficiency at BJ's Wholesale Club
April 18, 2024 07:00 - 23 minutes - 22.6 MB864: In many cases, companies develop systems with a primary focus on efficiency and begin to address their impacts on the customer late in the process. At BJ’s Wholesale Club, CIO Anjana Harve looks to flip this around with the customer experience in mind at the beginning and end of the process. In this episode of Technovation, Anjana joins Peter in a discussion on improving the digital customer experience at BJ’s Wholesale, optimizing revenue, and boosting efficiency. With extensive experie...
Transforming Healthcare with Technology: CVS Health’s Tilak Mandadi on Developing a Consistent Omnichannel Customer Experience
April 15, 2024 07:00 - 43 minutes - 41.5 MB863: In the Digital Age, customers rarely distinguish between digital and physical when evaluating the experiences provided by companies. In this episode of Technovation, Tilak Mandadi, Executive Vice President of Ventures and Chief Digital, Data, Analytics, and Technology Officer at CVS Health, joins Peter High in a discussion about how he is driving a consistent and accurate omnichannel experience for customers. Tilak discusses the evolution and current scope of CVS Health, detailing the co...
The Future of Payments: Wells Fargo’s Ather Williams III on Leveraging AI and Driving Strategy, Digital, and Innovation in Banking
April 11, 2024 07:00 - 28 minutes - 27.1 MB862: Tomorrow's banking will be unrecognizable to past generations, driven by rapid technological and digital advances in the financial services industry. In this episode of Technovation, Ather Williams III, the Senior EVP and Head of Strategy, Digital, Innovation & Enterprise Payments at Wells Fargo, returns to the broadcast to discuss the progress being made towards providing a comprehensive digital customer experience and the exciting innovations he is driving which leverage the latest too...
Kara Swisher: The Career Journey of The Most Feared and Revered Tech Journalist and Insights Into Her Latest Book “Burn Book”
April 08, 2024 07:00 - 45 minutes - 42.2 MB861: Kara Swisher has established herself as one of the tech world’s most influential, recognizable, and ‘feared-but-revered’ journalists. In this episode of Technovation, Peter High speaks with Kara about her remarkable career journey and highlights from her recent book “Burn Book”. Kara reflects on the events from her early life that instilled a sense of resilience and toughness and the impacts they had on her career success. She touches on her military ambitions, the early realization of t...
Co-Intelligence: Wharton Professor Ethan Mollick Discusses Entrepreneurship and the Collaboration Between Humans and AI
April 04, 2024 07:00 - 49 minutes - 46.7 MB860: Artificial intelligence (AI) plays a larger role than ever in every aspect of our lives. From businesses to academia, technology leaders must not only learn how to wield these tools but also how to collaborate with them. In this episode of Technovation, Ethan Mollick, Associate Professor of Management at The Wharton School, discusses insights from his latest book “Co-Intelligence: Living and Working with AI” and focuses the conversation around the dynamic interplay between humans and art...
Digital as an Enabler of Scale with Sunbelt Rentals CDTO JP Saini and Grainger CTO Jonny LeRoy
April 01, 2024 07:00 - 29 minutes - 27.6 MB859: As the digital landscape continues to evolve rapidly, executives are quick to understand that doing the same thing they did before isn't going to get them where they need to go in the future. In a panel from our February 2024 Metis Strategy Symposium, Sunbelt Rentals CDTO JP Saini and Grainger CTO Jonny LeRoy join Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton in a discussion about digital as an enabler of scale and how these executives are evolving their...
The Future of Travel is Technology: Marriott’s Mission to Transform the Hospitality Industry with CTO Naveen Manga
March 28, 2024 07:00 - 13 minutes - 18.1 MB858: The world of travel today is defined by digital experiences and powered by technology. At Marriott, CTO Naveen Manga is leading a digital transformation across the company’s 30 brands to bring guests the digital experiences they desire and transform the hospitality industry as a whole. In this episode of Technovation, Peter High speaks with Naveen about technology transformation and Marriott’s new tech-enabled headquarters, which serves as a symbol of how the company has embraced technol...
Disruptive Simplicity: The Origin Story of Nile Secure, Network-as-a-Service, and AI in Network Engineering with Co-Founder & CEO Pankaj Patel
March 25, 2024 07:00 - 38 minutes - 35.6 MB857: In the last decade, companies across a variety of industries have experienced the ascent of the as-a-service model. At Nile Secure, Co-Founder and CEO Pankaj Patel has pioneered the category of network-as-a-service featuring built-in security, automation, and continuous monitoring for maximum performance. In this episode of Technovation, Peter High speaks with Pankaj about this category of network-as-a-service and the broader mission of Nile. Pankaj reflects on his early career at Cisco,...
Technology, Digital, and Operations Leaders as Drivers of Speed with Dell’s Jen Felch and Travelers’ Mojgan Lefebvre
March 21, 2024 07:00 - 26 minutes - 25.3 MB856: With a wide range of levers at their disposal, technology and operational executives are strategically positioned to be masters of speed within their respective organizations. In this episode, we feature a panel from our February 2024 Metis Strategy Digital Symposium where Jen Felch, Chief Digital Officer and Chief Information Officer of Dell, and Mojgan Lefebvre, Chief Technology and Operations Officer of Travelers speak with Peter High about how they drive speed and agility at their co...
Optimizing Workforce Composition for Digital Maturity with Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins
March 18, 2024 07:00 - 25 minutes - 24.1 MB855: As digital capabilities become more important to competitive positioning, companies have begun to rethink the composition of their digital and IT workforces. In a panel from our February 2024 Metis Strategy Digital Symposium, Brink’s Global CIO Neelu Sethi and Zurich North America COO Barry Perkins join Metis Strategy Partner and Central Office Lead Michael Bertha in a conversation about optimizing workforce composition for digital maturity. Tune in to the discussion to hear these execut...
Building Resilience Through Technology with GSK CDTO Shobie Ramakrishnan and Gates Corp. CIO Diego Silva
March 14, 2024 07:00 - 29 minutes - 27.5 MB854: The pandemic has caused executives from across industries to think through how to best prepare their organizations for times of uncertainty and develop a digital strategy that fosters resilience. In a panel discussion moderated by Metis Strategy Partner and West Coast Lead Chris Davis, Shobie Ramakrishnan, CDTO of GSK, and Diego Silva, CIO of Gates Corporation, discuss building resilience through technology amid disruption. Shobie, hailing from a long-standing science and pharmaceutical ...
Advancing Digital Capabilities in Non-Digital-Native Organizations with FM Global’s Srini Krishnamurthy and Northrop Grumman’s John Russell
March 11, 2024 07:00 - 26 minutes - 24.7 MB854: Advancing and maintaining digital capabilities can be a tall task especially if for organizations that are not digitally native, or those that have been in existence and operating before the onset of the Digital Age. In this episode of Technovation, we feature a panel from our February 2024 Metis Strategy Digital Symposium with FM Global Chief Strategy & Innovation Officer Srini Krishnamurthy and Northrop Grumman Chief Information Officer John Russell speaking on the topic of advancing d...
Being A Business Leader First: Total Quality Logistics (TQL) CIO Ryan Kean on Talent, Process Automation, and Business Alignment as Keys to Fostering Growth
March 07, 2024 08:00 - 25 minutes - 24.8 MB852: Technology executives within an organization are no longer solely regarded as a support function having had their responsibilities grow into key business decision-makers with a seat at the table. According to Total Quality Logistics (TQL) CIO Ryan Kean, tech execs are “business leaders first and technology leaders second.” In this episode of Technovation, Peter High speaks with Ryan about the massive growth TQL has experienced over the past few years and the elements of his strategy that...
Danaher’s Innovation at the Speed of Life: CTO James Ross on Accelerating the Company’s Digital Transformation
March 04, 2024 08:00 - 27 minutes - 25.8 MB851: Following the COVID-19 Pandemic, companies operating within the biopharmaceutical space are seeing an increased need to stay ahead of technology trends and keep pace with the speed at which digital technology is evolving. At Danaher, the leading producer of technology and services for biopharma companies, CTO James Ross is leading a digital transformation that sets the foundation for future agility and “innovation at the speed of life.” In this episode of Technovation, Peter High speaks ...
Technology-Enabled Healthcare: Mass General Brigham CIDO Jane Moran on Integrating Digital and AI Tools in Medical Research and Patient Care
February 29, 2024 08:00 - 36 minutes - 34.8 MB850: With patient care being the top priority for healthcare providers, offering digital experiences for clients and associates and integrating technology into every aspect of operations is crucial in staying ahead of the competition. In this episode of Technovation, Jane Moran, the Chief Information and Digital Officer at Mass General Brigham, discusses the impact of integrating technology in healthcare. Jane shares her experiences transitioning into the non-profit healthcare sector, the str...
Five Steps to Better Management: Bestselling Author David Dodson on Entrepreneurship, Leadership, and His Latest Book The Manager’s Handbook
February 26, 2024 08:00 - 49 minutes - 45.7 MB849: In a world of work defined by remote employees, management skills are crucial for executives to retain talent, develop culture, and achieve success. In this episode of Technovation, host Peter High interviews David Dodson, a seasoned entrepreneur, author, and academic at Stanford Graduate School of Business, to discuss Dodson's career journey, from his initial foray into investment vehicles called search funds to his ongoing involvement in over 40 businesses. Dodson highlights the import...
One Ally: Becoming an Experience-Oriented Bank Through Data, AI, & Ally’s Technology Operating Model with Ally Financial’s Diane Morais & Sathish Muthukrishnan
February 22, 2024 08:00 - 44 minutes - 42.6 MB848: The experience a company delivers to its customers is critical to its success, making it the number one priority for many technology and digital leaders. As such, a paradigm shift is beginning to emerge transitioning from being product-oriented to being experience-oriented. In this episode of Technovation, Ally’s President of Consumer & Commercial Banking Diane Morais and Chief Information, Data, & Digital Officer Sathish Muthukrishnan jointly discuss the digital financial institution’s ...
AI in Business Operations: TransUnion CIO Munir Hafez on Improving the Developer and Customer Experiences Through AI
February 19, 2024 08:00 - 23 minutes - 22.3 MB847: The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee ex...
Ending Bad Customer Service: Revolutionizing the Customer Experience Through AI with ASAPP Founder Gustavo Sapoznik
February 15, 2024 08:00 - 35 minutes - 32.9 MB846: Enterprises are rapidly accelerating their artificial intelligence strategies as new tools emerge, and the executives at these companies are constantly looking for ways AI can solve big problems that have plagued them for decades. Seeing this niche as an opportunity, Gustavo Sapoznik, the founder and CEO of ASAPP, has led the company toward building products that leverage AI/ML tools to solve the world's most difficult problems. In this interview, Gustavo sits down with Peter High to des...
Scaling Samsara: Impact of Generative AI and the Convergence of IT and OT in Industrials with Co-Founders Sanjit Biswas and John Bicket
February 12, 2024 08:00 - 37 minutes - 35 MB845: As with most industries, artificial intelligence has had an immeasurable impact on the entrepreneurial journey and the types of offerings being provided to enterprises from start-ups. In this episode of Technovation, Samsara co-founders Sanjit Biswas and John Bicket join Peter High in a conversation about the genesis story behind the company, its rationale for selling into physical operations, and how artificial intelligence is changing the start-up landscape. Both executives explain the...
Modernizing Amtrak: Bringing Mobile Technology and AI to the Rail Company with CDO Judith Apshago
February 08, 2024 08:00 - 22 minutes - 21.1 MB844: The railway industry has gone through a number of technological transformations since its inception, and is again transforming to take full advantage of the latest tools available to rail companies. In this episode of Technovation, Judith Apshago, CDO at Amtrak, joins Peter High in a discussion about her team’s efforts in modernizing the company’s legacy systems. Judith explains the method of bringing mobile technology to employees as a way of improving efficiency and productivity as wel...
Wiring an Organization’s Social Circuitry: Bestselling Author & Award-Winning CTO Gene Kim on Leadership and Agility
February 05, 2024 08:00 - 41 minutes - 38.3 MB843: The introduction of DevOps and Agile practices revolutionized organizational management, but while these practices helped organizations tackle once-daunting challenges, other problems still remained. In order to help these companies develop better mechanisms for problem-solving and create high-performance teams, award-winning CTO Gene Kim along with his co-author Dr. Steven J. Spear wrote Wiring the Winning Organization with a groundbreaking new theory of organizational management. In th...
Coding with AI: How Generative AI is Accelerating the Software Development Lifecycle with Codeium Co-Founder Varun Mohan
February 01, 2024 08:00 - 26 minutes - 24.4 MB842: Software development, like the tech landscape as a whole, is constantly evolving, and the pace of change is faster than ever. Now, with the advent of generative AI and ChatGPT, a significant paradigm shift is occurring. Varun Mohan, co-founder and CEO of the code acceleration toolkit Codeium, joins Peter High on the broadcast to explain this shift and how generative AI is being leveraged to accelerate coding and the software development lifecycle. Varun shares the genesis story of Codeiu...
Developing a Digital Thread: Northrop Grumman CIO John Russell on Collaborating Across the Product Development Process
January 29, 2024 08:00 - 33 minutes - 31.5 MB841: The product development lifecycle includes a list of many disparate stakeholders that if not aligned properly, can result in disagreements, delays, and potential negative financial impacts. At Northrop Grumman, CIO John Russell has developed a “digital thread” that brings every stakeholder together to align the team before the product hits production. In this interview, John discusses the concept behind the “digital thread” and other methods he has adopted to create a more efficient ente...
Culture, Execution, and Agility: Jackson CIO Michael Hicks on Fostering a Customer-Oriented Enterprise
January 25, 2024 08:00 - 23 minutes - 22.4 MB840: Adopting a customer-focused culture requires the implementation of internal processes that allow the organization to quickly deliver improvements to the client experience. In this interview, Michael Hicks, CIO at Jackson, shares how he has fostered a customer-oriented culture by understanding the customer journey and setting up an agile architecture with the customer at the center. Michael underlines Jackson's commitment to customer service and a strong technology strategy that includes ...
The Technological Evolution of Healthcare: Zimmer Biomet CIO Zeeshan Tariq Explains the Metrics-Based Approach to Emerging Tech
January 22, 2024 08:00 - 28 minutes - 26.4 MB839: The healthcare industry is constantly evolving and finding uses for new and emerging technologies. Zeeshan Tariq, CIO at Zimmer Biomet, shares his experience exploring the use cases of AI in this latest episode and explains his metrics-based approach to driving that transformation internally. Zeeshan describes the company’s transition from purely medical devices to a full healthcare solutions provider and what new operating models came along with that transition. He details the company’s...
The Geek Way: MIT's Andrew McAfee on Agility, Innovation, and the 'Four Norms' of Geeks
January 18, 2024 08:00 - 44 minutes - 41.2 MB838: There’s no shame in being called a “geek”. In fact, according to Andrew McAfee, it’s actually a compliment. In this episode, Andrew, co-founder of MIT’s Initiative on the Digital Economy, shares insight into the research he’s conducted while writing his latest book “The Geek Way”. He explains the ‘Four Norms’ of geeks; science, ownership, speed, & openness; and how companies can foster and navigate a culture that follows ‘the geek way’. Andrew discusses what it means to adopt Agile, how ...
From Print to Digital Media: The Evolution of Publishing Powerhouse Condé Nast with Chief Product & Technology Officer Sanjay Bhakta
January 15, 2024 08:00 - 27 minutes - 25.8 MBThe media and publishing industry has undergone a massive evolution over the years as more and more readers prefer a digital experience. To talk about this shift in customer expectations towards digital, Sanjay Bhakta, Chief Product & Technology Officer at Condé Nast, joins Peter High on the broadcast and speaks about the company’s digital-first strategy. He begins with an overview of his role that combines product and technology and explains the rationale behind having a single executive foc...
The Value of Connected Products: Textron CIO Todd Kackley on Strategic Alignment Across Customers, Products, and Business
January 11, 2024 08:00 - 29 minutes - 27.4 MB836: The world of technology is increasingly becoming more and more connected offering valuable data to enterprises offering such products. At Textron, this data provides critical insight into product usage and allows the company to offer true value-added services to its customers. On this episode of Technovation, Global CIO Todd Kackley explains how he has built a better-connected business and aligned the IT function that reports to him. He discusses the collaboration between the Divisional ...
Optimizing the Digital Employee Experience with TransUnion CIO Munir Hafez and BNSF Railway CIO Muru Murugappan
January 08, 2024 08:00 - 24 minutes - 23 MB835: No matter what the latest technology is that’s available to IT organizations, the need for talent and a seamless digital employee experience is a constant for organizations to compete in the digital age. This episode of Technovation features a panel from our December 2023 Metis Strategy Digital Symposium where Munir Hafez, CIO of TransUnion, and Muru Murugappan, CIO of BNSF Railway, spoke with Metis Strategy’s Steven Norton on optimizing the digital employee experience. Muru shares insig...
Driving the Enterprise AI Mindset with Lexmark CIO Vishal Gupta and Putnam Investments CIO Sumedh Mehta
January 04, 2024 08:00 - 24 minutes - 22.5 MB834: The introduction of ChatGPT and generative AI this past year has pivoted the conversation around AI in terms of how this new technology fits into a company’s broader transformation strategy. In a panel from our December 2023 Metis Strategy Symposium, Vishal Gupta, CITO of Lexmark, and Sumedh Mehta, CIO of Putnam Investments, join Metis Strategy’s Steven Norton in a conversation about driving an enterprise AI mindset and the implications the new technology has across the business. Vishal...
The Future of Secure and Responsible AI with US Cybersecurity and Infrastructure Security Agency Chief Martin Stanley
January 01, 2024 08:00 - 17 minutes - 15.9 MB833: The advent of artificial intelligence comes with a host of new cybersecurity risks that technology and business leaders alike must consider when adopting these tools. In a panel from our most recent Metis Strategy Digital Symposium, Peter High spoke with Martin Stanley, Chief of the Strategic Technology Branch at the US Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA), to discuss the ways executives can prepare for these risks and the work he is doi...
Transforming Organizations for a Data-Driven Future with Graphic Packaging CIO Vish Narendra and Reckitt CIDO Filippo Catalano
December 28, 2023 08:00 - 23 minutes - 21.9 MB832: As AI tools become more prevalent across companies, executives are putting more emphasis on refining processes and implementing new technology to compete in a future defined by data. In a panel from our most recent Metis Strategy Digital Symposium, Vish Narendra, CIO & SVP of Global Business Services at Graphic Packaging, and Filippo Catalano, CIDO at Reckitt, join Metis Strategy’s Alex Kraus on the virtual stage to discuss how they are leading the transformation in preparation for the d...
Scaling Your AI Operating Model with Williams-Sonoma CTO/CDO Yasir Anwar & Qualcomm CIO Cisco Sanchez
December 25, 2023 08:00 - 27 minutes - 25.9 MB831: Once executives implement the much-talked-about AI and GenAI tools into their company’s operating models, the next step in their AI journey is scaling those tools. In a panel from our December Metis Strategy Digital Symposium, Yasir Anwar, CTO/CDO of Williams-Sonoma, and Cisco Sanchez, CIO of Qualcomm, join Metis Strategy Partner and West Coast Lead Chris Davis in a discussion about how they’ve scaled their respective AI-first operating models and the impact they’ve seen on AI tools on t...
Increasing the Velocity of IT: Marsh McLennan CIO Paul Beswick on Collaboration, Innovation, and Building Central Capabilities
December 21, 2023 08:00 - 34 minutes - 32.6 MB830: A primary focus of the CIO is increasing the pace at which IT operates. To Marsh McLennan’s CIO Paul Beswick, a fundamental part of his role is what he describes as increasing the velocity of IT. In this interview, Paul shares the methods by which he accomplishes this which includes forging the right culture, creating central capabilities, and enabling efficiency. He also talks about exploring the art of the possible through innovation, organization, and driving business value. Specifica...
Salesforce’s Focus on Secure AI: CIO Juan Perez Talks Cybersecurity, Resilience, and His Top Priorities as a Tech Leader
December 18, 2023 08:00 - 42 minutes - 39.4 MB829: As a technology leader within a tech company, an important advantage is acting as the first customer of its products to test them before offering them to customers. Salesforce, often cited as the first SaaS company, is no different. In this conversation, Juan Perez, CIO of Salesforce, shares his thoughts on serving peer CIOs in his role at the company and discusses the key priorities that have remained constant throughout his career. He delves into Salesforce's mission in building techno...
Technology as a Team Sport: W.W. Grainger CTO Jonny LeRoy on Talent, Collaboration, and the Future of In-Person Work
December 14, 2023 08:00 - 33 minutes - 30.9 MB828: In order for the technology organization within an enterprise to function properly, there must be a deliberate focus on talent and collaboration. According to W.W. Grainger CTO Jonny LeRoy, “technology is a team sport.” In this interview, Jonny discusses how he fosters this collaboration within his technology team and how this focus on talent is a key part to the company’s overall strategy. Jonny explains the three major components of talent development, the approach he takes to in-perso...
WIRED Co-Founder & Author Kevin Kelly Shares His ‘Excellent Advice for Living A Pretty Good Life’
December 11, 2023 08:00 - 52 minutes - 49.1 MB827: For the past three decades, WIRED co-founder Kevin Kelly has published multiple pieces of work ranging from tool reviews to long-form books. In his latest book, Excellent Advice for Living, Kevin takes his learnings from his life and shares the advice he wished he had learned when he was younger. In this interview, Kevin discusses some of these insights from his book including his recommendation of “being the only,” the concept of prototyping your life, and the importance of time and exp...
Dell CIO/CDO Jen Felch on Culture, Innovation, and the Interplay Between Consumer and Enterprise Experiences
December 07, 2023 08:00 - 25 minutes - 23.6 MB826: Companies often serve a variety of clients ranging from individual consumers to large-scale organizations. When delivering experiences for each of these clients, Jen Felch, CIO and CDO at Dell, believes they are one and the same. In this interview, Jen explains the interplay between these two types of experiences her team delivers and the customer-centric mindset she fosters at the company. She describes the benefits and challenges of being customer zero for the company’s products, the m...
Keith Ferrazzi: The Secret to Building a High-Performing Team and Competing in the New World of Work
December 04, 2023 08:00 - 49 minutes - 46 MB825: Creating high-performing teams is increasingly important in a world defined by hybrid working environments. In this episode, Keith Ferrazzi, Chairman of Ferrazzi Greenlight and bestselling author of Competing in the New World of Work, delves into the world of high-performing teams and the creation of a sense of bonding among team members. Keith explains his process of diagnosing team issues, emphasizing the importance of cross-divisional teamwork and a concept he coined as 'co-elevation....
Mission-Driven Success: Collins Aerospace CIO Mona Bates on Transformation Through Data, Training, and Digitizing the Product Lifecycle
November 30, 2023 08:00 - 28 minutes - 26.4 MB824: Behind every successful digital transformation is a well-defined mission that drives the enterprise toward a common goal. At Collins Aerospace, CIO Mona Bates leads her team with the company's mission in mind and ensures everyone feels that tie to the business and the customers they serve. In this interview, Mona talks about the strategy behind Collins' digital transformation, the four pillars that make up that strategy, and how the company's mission connects her globally distributed tea...
Creating Compelling Solutions to Secure the Future and Grow the Core with Wipro CTO Subha Tatavarti
November 27, 2023 08:00 - 24 minutes - 23 MB823: The role of the technology executive has expanded beyond the help desk capacity and into being a partner to the business. In this episode, Subha Tatavarti, CTO of Wipro, joins us to speak about how she is planning for the future and growing the core capabilities of Wipro in her role at the company. Through a combination of creating compelling solutions, building the right infrastructure, and exploring the art of the possible, Subha aims to grow the company as well as improve its efficien...
The Future of the Digital Customer Experience with The Home Depot & DXC Technology CIOs
November 23, 2023 08:00 - 26 minutes - 25.5 MB822: The last decade is referred to as the Age of the Customer due to the digital capabilities that have unlocked the customer experience and increased personalization. In this episode of Technovation, we feature a panel from our September Metis Strategy Digital Symposium where Fahim Siddiqui, CIO of the Home Depot, and Kristie Grinnell, CIO of DXC Technology, discuss the future of the digital customer experience with Metis Strategy Partner and East Coast Lead Alex Kraus. Throughout the sessi...
Developing and Scaling AI-Led Products with NRG Energy and Cushman & Wakefield Executives
November 20, 2023 08:00 - 26 minutes - 25.3 MB821: The topic of generative AI needs no introduction, however, that doesn't mean that it is easy to move fast on the journey towards developing and scaling it within an organization. On a panel from our September Metis Strategy Digital Symposium, Salumeh Companieh, Chief Digital & Information Officer of Cushman & Wakefield, and Dak Liyanearachchi, Head of Data & Technology at NRG Energy, speak about their approaches to AI and how they prepared their organizations to leverage it effectively....
Customer Obsession: Unlocking the Digital Experience Through Data and Simplification with TIAA's Jessica Austin Barker
November 16, 2023 08:00 - 23 minutes - 22.6 MB820: Client-centricity is the key to delivering an excellent digital experience, and TIAA looks to take that a step further. In this episode, we’re joined by Jessica Austin Barker, Chief Digital and Client Experience Officer at TIAA where she explains how she is pivoting the culture of her team towards ‘customer obsession’ to deliver a ‘digital-first client experience’. Jessica shares her early career experience in customer experience and how it has informed her perspective in her current rol...
Move Fast & Fix Things: Bestselling Authors Frances Frei & Anne Morriss on Creating a Strategic Plan for Effective Change Management
November 13, 2023 08:00 - 46 minutes - 43.9 MB819: When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, ...
Talent Strategy in the Age of AI with Mars VP Shubham Mehrish and Paramount CIO Lakshman Nathan
November 09, 2023 08:00 - 28 minutes - 26.7 MB818: Lakshman Nathan, CIO of Paramount, and Shubham Mehrish, Global VP of Mars, join Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton on a panel at our most recent Metis Strategy Digital Symposium to discuss the topic of talent strategy in the age of artificial intelligence. Both executives give their perspectives on the general evolution of the talent landscape, the impacts that AI is having on the skills they are hiring for, and use cases for generative AI on ...
The Future of Real Estate Innovation and Pathway to Becoming Tech-Centric with Associa CIO Andrew Brock
November 06, 2023 08:00 - 34 minutes - 32.1 MB817: Andrew Brock, President of Digital & Technology Services and Global CIO of Associa, joins the broadcast to speak about the future of real estate innovation and how he has paved the way for Associa to become a technology company at its core. Andrew shares his journey in the company, the unique approach Associa takes with its entrepreneurial culture and acquisition strategy, and the vision he brings to Associa’s digital transformation. He also explains his purview as President and CEO of H...