Potty Talk - The Podcast for Home Service Business Entrepreneurs artwork

Potty Talk - The Podcast for Home Service Business Entrepreneurs

470 episodes - English - Latest episode: 1 day ago - ★★★★★ - 10 ratings

Thanks for catching Potty Talk, THE podcast for home service business owners. I'm Richard Behney, The Million Dollar Pro and I teach the "business" of the trades -- everything from how to start a home service business and grow a home service business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.

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Episodes

Episode 310 - How To Be A Plumbing Business CEO

March 10, 2021 00:01 - 34 minutes - 31.7 MB

In part one of a four-part series, "MDP Mindset", Richard and Laura share how to go from thinking like a plumber to becoming a💥 CEO 💥of your plumbing business and why it is vital to the success of your business that you make that mind shift.😎😎 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To sh...

Episode 309 - Firing an Employee. When and Why.

March 03, 2021 01:42 - 40 minutes - 37.7 MB

There are three reasons for firing a plumbing tech. Fire, as soon as you find out their technical skills are  below average. Fire if you have character issues. Fire if they refuse to follow your rules. Don’t make the same mistakes we made by holding on to guys too long. Fire quickly. (6:24) I've fired hundreds, more than I wanted to. The first time I had to fire one of my guys, I was up all night. (7:09) Sun Tzu was a great Chinese commander back in 400 BC who wrote on how to command men. ...

Episode 309 - When Do I Fire Plumbing Techs?

March 03, 2021 01:42 - 40 minutes - 37.7 MB

How do you know when it's time to say "you're fired!"? 🔥🔥 In this episode of Potty Talk LIVE, Richard goes over how to know when it's time to let them go.😎 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire the best plumbe...

Episode 308 - What's The Best Way To Pay My Plumbers?

February 24, 2021 04:42 - 45 minutes - 41.7 MB

Ever wonder what the best way to pay your plumbers? 🧐 Find out in the edition of Potty Talk LIVE where Richard😁😁 covers the best way to pay and incentive your plumbers.💥🤑 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire ...

Episode 308 - Retain Your Employees with Piece Rate Pay

February 24, 2021 04:42 - 45 minutes - 41.7 MB

The best way to retain good plumbing technicians is by paying well. And the best incentive pay type is piece rate pay. With piece rate, you determine the amount of time and money a job is worth. You charge the customer for that amount of time, and you pay the technician for that amount of time. You create more time, your techs are paid for more hours, your business sells more, and your customers appreciate the simple rate. Everybody wins! Timestamps: (09:35) Retaining good plumbing technic...

Episode 307 - The Cold Hard Truth

February 17, 2021 01:14 - 31 minutes - 29 MB

In this Potty Talk LIVE episode, Richard shares one of the biggest mistakes he made with him plumbing company. And it has to do with being busy, lots of calls and frozen pipes. You won't want to miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing cor...

Episode 307 - Pricing Plumbing Emergency Services

February 17, 2021 01:14 - 31 minutes - 29 MB

Richard shares one of the biggest mistakes he made with his plumbing business. It was a bitter cold February with lots of plumbing emergency calls. It was a record high for service calls -- but a record low for profits. Timestamps (9:30) One of the biggest mistakes I made as a plumbing business owner was in a bitter cold February.\ (13:17) Don't do any frozen pipe call for less than $500. (13:53) Everything takes longer in the winter. Remember, we’re selling time, and you’re losing time....

Episode 306 - How Do I Train My Plumbing Techs?

February 10, 2021 02:06 - 44 minutes - 41.2 MB

You've hired a plumber for your plumbing business. Great! Now what? 🧐 In this Potty Talk LIVE episode Richard talks about how to train your new plumber for success.💥 Timestamps: (16:50) When a new plumber starts on Monday, he should be in the truck, on his own, Friday. (18:20) Plumber training ain’t about plumbing. (20:50) You should train on the processes and procedures of your business, your expectations and systems, and your culture. (20:58) “Process creates success.” you need a plum...

Episode 305 - How Do I Hire Plumbing Techs?

February 03, 2021 00:53 - 49 minutes - 45.9 MB

Can't seem to find good plumbers?☹️  In this episode of Potty Talk LIVE, Richard goes over how to attract and hire quality plumbers for your plumbing business.😎😎  You won't want to miss it!😝 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find ...

Episode 305 - Plumber Recruitment and Hiring

February 03, 2021 00:53 - 49 minutes - 45.9 MB

Can't seem to recruit good plumbers?  It’s not about plumbing, it's about character. Character matters most! In this episode of Potty Talk LIVE, Richard goes over the recruitment process for how to attract and hire quality plumbers for your plumbing business. Timestamps: (9:36) It ain’t about plumbing. It’s a waste of time to run these guys through a whole plumbing test and ask them all these plumbing questions. (13:30)Character matters most. (15:39) The candidate’s first interview shoul...

Episode 304 - Should You Charge a Service Call Fee?

January 26, 2021 23:41 - 32 minutes - 30.4 MB

Should you charge a fee for making service calls? Richard and Laura discuss the importance of knowing your value; and charging for it. It will help qualify the right customer. Value your time and help keep your business succeeding.   To watch my other full-length videos, read my articles, or get access to a free Million dollar Plumbing Blueprint, visit https://www.themilliondollarplumber.com.   Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  Richard Behney, The...

Episode 304 - Plumbing Service Call Fee?

January 26, 2021 23:41 - 32 minutes - 30.4 MB

💥Are you a 😟"Dead Man Driving?"😟  Find out on this edition of Potty Talk LIVE as Richard shares how you can keep from driving your plumbing business to an early grave.😁😁 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire t...

Plumbing Service Call Fee?

January 26, 2021 23:41 - 32 minutes - 30.4 MB

💥Are you a 😟"Dead Man Driving?"😟  Find out on this edition of Potty Talk LIVE as Richard shares how you can keep from driving your plumbing business to an early grave.😁😁 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire t...

Episode 303 - New or Used Plumbing Truck?

January 19, 2021 18:12 - 39 minutes - 36.1 MB

Is it better to buy a new plumbing truck or a used truck for your plumbing business? In this edition of Potty Talk LIVE, Richard goes over the pros and cons of both and how the right decision can add value to your business, save time and money, and attract new plumbers to grow your business. Timestamps: [4:21] Richard's first truck cost him a lot of money ... because it was a piece of crap [11:05] A new plumbing truck raises your value for residential service plumbing companies. [16:23] ...

Episode 302 - You Had Me At Hello

January 12, 2021 17:39 - 30 minutes - 28.1 MB

When do I need to hire a CSR for my plumbing business? 🧐🧐 Join Richard in this nugget-packed Potty Talk LIVE 💥episode💥 where he and the Lovely Laura breakdown the who, what and why you answering the phones is killing your plumbing business.😄😄 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To sho...

Episode 302 - You need To Hire a Customer Service Rep for your Plumbing Business

January 12, 2021 17:39 - 30 minutes - 28.1 MB

There are three clear reasons to hire a Customer Service Rep 🧐. If you're missing calls, if you're pre-qualifying calls, and if you have a plumbing business. It’s so important that when we’re coaching plumbing business owners, we almost insist that they hire a CSR before they hire another plumber. If you want to grow your plumbing business, you need to hire a CSR. 💥 (7:05) The right time to hire a CSR is if you’re missing calls. (11:37) Are you constantly pre-qualifying calls? Hire a CSR. ...

Episode 301 - Level Up in 2021

January 06, 2021 18:39 - 42 minutes - 39.4 MB

Do you want your plumbing business in the same spot it is right now this time next year? Or, do you want to level up? The Million Dollar Plumber gives specific tips to level up your pluming business year after year. 💥 Timestamps: (8:32) Each new year is a year of opportunity for your business. If you’re breathing, you have opportunity. (09:36) We all look back at our past year. But don’t do what most everyone does and look back at everything that went wrong. (14:40) Look at the things th...

Episode 300 - 300th Episode!

December 22, 2020 22:48 - 1 hour - 63.1 MB

Join Richard Behney, The Million Dollar Plumber and The Lovely Laura in this special🏆🏆 300th 🏆🏆 Potty Talk LIVE episode where they share the good, bad, and the ugly (and maybe even some embarrassing stories) on how they grew their plumbing business from a one-truck blunder to a multi-truck, multi-million dollar plumbing brand.  Don't miss it! 🥳🥳 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "busine...

Episode 300 - Our Business Success Story

December 22, 2020 22:48 - 1 hour - 63.1 MB

Richard Behney, The Million Dollar Plumber and The Lovely Laura share the good, bad, and the ugly (and even the embarrassing) of their incredible business success. They started their plumbing business as a one-truck blunder and grew it to a multi-truck, multi-million dollar plumbing brand.🏆 Timestamps: (6:27) Richard realizes he wants freedom and is tired of making money for someone else (9:39) Richard is led to a white van (14:34) Attaboy Plumbing comes to life (18:11) First marketing ...

Episode #297 - How to Price Jobs for Your Plumbing Business

December 22, 2020 22:44 - 42 minutes - 39.7 MB

🤨Confused on what is the best method to charge your plumbing customers?🤨  In this edition of Potty Talk LIVE, earn how to price jobs that's fair to both you AND your customer.🤑🏆📌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customer...

Episode 297 - How to Price Plumbing Jobs for Your Plumbing Business

December 22, 2020 22:44 - 42 minutes - 39.7 MB

Are you confused on the best method to charge the customers of your plumbing business? You’re a professional plumber. Skip the excuses, get clear on your honest hourly rate, and learn why flat rate pricing is the best method.🏆 Timestamps: (15:08) Skip the excuses! There’s a saying: You can make money or make excuses, but you can’t make both. (20:29) Know your true hourly rate. You need to charge what your business needs you to charge. (29:09) If you feel like you’re one step forward, two...

Episode 299 - Working With Your Spouse, The Power of the Plumbing Power Couple

December 15, 2020 02:55 - 50 minutes - 46.4 MB

If you are considering working with your spouse, especially if you started a plumbing business and really want your wife to come on board, this is the show. We're talking about the power of the Plumbing Power Couple (PPC) with Lindsay Ramsey, co-owner of Inception Plumbing in Kansas City, Missouri. She shares why she decided to join her husband full-time and why it has been successful. 💪 Timestamps: (7:35) Darryl takes the leap (12:20) Darryl is exhausted so Lindsay starts helping him in ...

Episode 299 - The Power of a PPC

December 15, 2020 02:55 - 50 minutes - 46.4 MB

Not sure how to get your "better-other" involved in the family plumbing business? 😁In this edition of Potty Talk LIVE, Richard and Laura are joined by a 🥳special guest🥳 to discuss how to become a Plumbing Power Couple. 💪💪💪 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figu...

Episode 298 - How to Make More Money with Your Plumbing Business

December 01, 2020 22:30 - 36 minutes - 33.9 MB

How can you make more money in your plumbing business? No more one step up and two steps back. Or the harder your work, the less you make. I share three easy things you can do to put more money in the bank. And you can start doing these things today.💸  Timestamps: (2:07) It costs money to be in business, so you need the right amount coming in to make a profit. (8:32) Stick to residential service plumbing. (13:38) Cash flow is king. (15:46) Nix the “broke-fix” mindset. Give your customer...

Episode 296-Always Be Recruiting

November 19, 2020 21:18 - 42 minutes - 39.3 MB

Always. 👏 Be. 👏 Recruiting! 👏 In this edition of Potty Talk LIVE, Richard is joined by one of the Pros at ApplicantPro, Jessica Giambrone 💪💪where they share why you should always be recruiting in your plumbing business and how ApplicantPro makes it easy to do just that and beyond! 😎📌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing busi...

Episode 296 - Always Be Recruiting

November 19, 2020 21:18 - 42 minutes - 39.3 MB

Always. Be. Recruiting! 👏 In this edition of Potty Talk LIVE, Richard is joined by one of the Pros at ApplicantPro, Jessica Giambrone 💪💪where they discuss why you should always be recruiting for your plumbing business! Timestamps: [11:55] It's harder to get applicants in the skills trade industry. [15:00] Hire on character, not skill. Assessment testing with ApplicantPro can help. [18:01] The biggest thing that a lot of people don't think about when trying to draw in new talent is advert...

Episode 295 - Real-life Business Success: Tips From A Real-Life Plumbing Business Owner

November 10, 2020 23:32 - 30 minutes - 28.3 MB

Successful business owner, BJ Tijerina, CEO of Route 66 Plumbing in Amarillo, Texas, shares how his plumbing business has taken over the market in Amarillo! He gives us his top tips: you need the right customer, the right price, and a healthy mindset.  Timestamps: (1:06) BJ started his plumbing business from the garage without much money. He had a dream and faith and took a leap. (4:40) The work was exhausting him and his bank account. (6:37) Contractors are not the right customer. (9:0...

Episode 295-BJ Tijerina, CEO Route 66 Plumbing

November 10, 2020 23:32 - 30 minutes - 28.3 MB

Join Richard on this special "Cool Cat" edition of Potty Talk LIVE as BJ Tijerina, CEO of Route 66 Plumbing in Amarillo, Texas, joins Richard LIVE in the studio to share how his plumbing business has taken over the market in Amarillo!  Don't miss it! Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business....

Episode 294 - A Plumbing Business Owner's Thoughts on America's Uniqueness

November 04, 2020 00:43 - 40 minutes - 37.5 MB

Richard and Laura Behney, proud plumbing business owners and very proud Americans 🇺🇸 🇺🇸🇺🇸 , remind their listeners in this election-eve episode why America is unique among the nations of the world. 💯 Timestamps: (8:00) I’m a redneck, white trash from the other side of the tracks. I started my plumbing business from my kitchen table and now, I’m The Million Dollar Plumber. (12:15) America Was founded On Judeo-Christian Values. (16:12) Personal liberty is the idea that I have rights. And t...

Episode 294-America's Uniqueness

November 04, 2020 00:43 - 40 minutes - 37.5 MB

Are you proud to be an American? 🇺🇸  🇺🇸🇺🇸  Join Richard and Laura on this election-eve episode of Potty Talk LIVE where they share how  America is unique among the nations of the world. 💯 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new...

Episode 293-Sink or Swim

October 31, 2020 18:51 - 34 minutes - 78.5 MB

The famous Zig Ziglar said "No one drowns from falling in water. They drown because they stay in there." Potty Talk LIVE, Richard and Laura give you real solutions to keeping your plumbing business afloat! 🏄 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing...

Episode 292-Plumbing Power Couples Edition: Save Their Day

October 20, 2020 15:22 - 29 minutes - 39.7 MB

Wanna be a real hero? 🏅🎉 Pull your plumbing customer out of the chaos. In this episode of Potty Talk LIVE, Richard and Laura talk about how to do just that. ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire the best p...

Episode 291-Plumbing Power Couples Edition: The Fight Worth Having

October 13, 2020 15:37 - 43 minutes - 59.2 MB

Feel like your plumbing business is hitting you in the face? 😖😖  Feel like it's always one step up and two steps back?  And wonder if it's even worth it? 😭  In this episode of Potty Talk LIVE, Richard and Laura share how to overcome the business fatigue. ⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing b...

Episode 290-Power Tools Edition: The Industry Titan

September 30, 2020 11:11 - 27 minutes - 25.9 MB

Looking to take your plumbing business to the next level? 👊⚡ Join Richard and his special guest, Bartley Billings from ServiceTitan, as they discuss how ServiceTitan will help you do just that. 😎 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, ...

Episode 289-Plumbing Power Couples Edition: Are You A PPC?

September 15, 2020 11:15 - 43 minutes - 58.8 MB

Are you a Plumbing Power Couple? 👫😍  In this episode of Potty Talk LIVE, Richard and Laura share the secret that keeps the POWER in a PPC!  Don't miss it! ⚡⚡ Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers, hire the best plu...

Episode 288-Plumbing Power Couples Edition: Raising Up Plumbing Pros

September 11, 2020 10:48 - 50 minutes - 68.4 MB

Does it seem you are babysitting your plumbers more than managing them? 🤦‍♂️🤦‍♀️ It's probably your fault. 😭  In this episode of Potty Talk LIVE, Richard and Laura share how to create a team of professional plumbers and stop the babysitting! 😉👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To ...

Episode 287-Plumbing Power Couples Edition: Who Are You?

September 01, 2020 10:16 - 33 minutes - 46.2 MB

If you own your own plumbing business, do you think you're still a plumber? 😎😎 The answer might surprise you. In this episode of Potty Talk LIVE, Richard and Laura talk about the mindshift you must make to have a successful plumbing business. 🔄👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To...

Episode 286-Plumbing Power Couples Edition: The Particulars on Partnerships

August 27, 2020 10:22 - 34 minutes - 46.8 MB

Do plumbing business partnerships work? 😎👯   Find out on this episode of Potty Talk LIVE where Richard and Laura share the secrets to a successful plumbing business partnership and why most fail. 😭 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctl...

Episode 285-Plumbing Power Couples Edition: Bad Reviews and You

August 25, 2020 09:54 - 28 minutes - 39 MB

There is a right way and a wrong way to handle bad reviews. 👍👎 Wanna know what they are?  Tune into this edition of Potty Talk LIVE where Richard and Laura review the best and worst ways to handle bad reviews for your plumbing business. 😉💬 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showi...

Episode 284-Plumbing Power Couples Edition: Stop The Selling Madness

August 20, 2020 17:45 - 50 minutes - 69 MB

Do you hate the idea of selling? 😡🗯️ Then you're gonna LOVE this episode of Potty Talk LIVE! Join Richard and Laura as they share the secret to increasing sales with your plumbing business without selling! 😍👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pric...

Episode 283-Plumbing Power Couples Edition: Meeting Minutes

August 18, 2020 10:54 - 32 minutes - 43.9 MB

So you've got your weekly tech meetings planned, GREAT! 📆  Now...what do you talk about? 💬  Find out in this edition of Potty Talk LIVE as Richard and Laura share the "do's and don'ts" for having successful employee meetings for your plumbing business. 😀👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing bu...

Episode 282-Plumbing Power Couples Edition: Be Clueless

August 13, 2020 12:46 - 36 minutes - 49.9 MB

Think your CSR needs to know something about plumbing to effectively answer plumbing service calls? ☎️☎️ Think again! 😜 In this edition of Potty Talk LIVE, Richard and Laura show you why it's best to be clueless when answering the phone. 📞🤗 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To sho...

Episode 281-Plumbing Power Couples Edition: Throwing in the Towel

August 11, 2020 15:39 - 35 minutes - 49 MB

Do you ever feel like you want to give up on your plumbing business? 😭😭  Join the club!   In this edition of Potty Talk LIVE, Richard and Laura share how they almost "threw in the towel" and why they're glad they didn't. 🙃👊 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to f...

Episode 280-Plumbing Power Couples Edition: Keeping It Real

August 05, 2020 13:14 - 35 minutes - 48 MB

"Were you as happy and calm as a couple when you did own a plumbing company?" 😅💗  In this Potty Talk LIVE episode, Richard and Laura "get real" and answer this question that was posed to them after last week's show. 😜🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure ...

Episode 279-Power Tools Edition: Are You Google Verified?

July 30, 2020 11:57 - 39 minutes - 53.6 MB

Are you Google verified?  Do you know WHY you should be? 💻🔍  In this edition of Potty Talk LIVE, Ryan Kettering, President of DP Marketing, joins Richard to give you the latest updates of Google Local Services and why it's important to your plumbing business. 👍🙌 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumb...

Episode 278-Plumbing Power Couples Edition: It's 100% You!

July 28, 2020 13:45 - 37 minutes - 51.8 MB

Some say it's 50/50, but in this Plumbing Power Couples edition 😍😍 of Potty Talk LIVE, Richard and Laura discuss why the health of your marriage 👫 is 100% your responsibility. 😅 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find new customers...

Episode 277-Power Tools Edition: Let The Pros Hire For You!

July 23, 2020 12:27 - 42 minutes - 58.5 MB

Wanna find out how to have an HR department without the expense of hiring an HR Manager? 😍😍  Then check out this edition of Potty Talk LIVE! Ryan Kohler, President of ApplicantPro, joins Richard to show you how you can look like a big company without the big company expense. 💸💸 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business ...

Episode 276-Cool Cat Edition: Serving The Right Customer

July 21, 2020 13:03 - 39 minutes - 53.8 MB

Not sure how to transition from new construction work to service? 🔨😭  Then don't miss this "Cool Cat" edition of Potty Talk LIVE! Darrell Whitaker of Inception Plumbing joined Richard to discuss how he went from all new construction to serving residential customers. 😎🎉 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow ...

Episode 275-Workshop Edition: Now Hiring!

July 16, 2020 11:42 - 36 minutes - 49.2 MB

Is your plumbing business needing to hire plumbers? 😎👍 On this edition of Potty Talk LIVE, Richard shared a few things you may be doing that are standing in the way of building your team. 😱 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure your pricing correctly, find ...

Episode 274-Workshop Edition: The 411 on Piece-Rate

July 14, 2020 12:15 - 48 minutes - 66.3 MB

Not sure how piece-rate pay works? 😨🙃 Then this episode of Potty Talk LIVE is for you! 🙌 Join Richard as he shows you how to pay your plumbers piece-rate and why it's the best for them AND your plumbing business. 👊👍 Thanks for catching Potty Talk LIVE, THE show for plumbing business owners.  I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of plumbing -- everything from how to start a plumbing business and grow a plumbing business.  To showing you how to figure you...

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Divide and Conquer
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