Note MBA
154 episodes - English - Latest episode: over 6 years ago - ★★★★★ - 142 ratingsThe Note MBA Podcast aims to show you an inside story of two guys who have jumped head first into the defaulted note business. Follow us as we share our grassroots education in this expanding community of note and real estate investors. Learn all while one half travels the world in pursuit of every location independent entrepreneur’s dream and the other expands his love for business and family enough to fill the great state of Texas. We’re here to show you that you’re never alone in the note business. Join us every Wednesday to find out what we’re up to now.
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Episodes
054: Dave Van Horn, Notes Are A Vehicle To Build Wealth
December 16, 2015 09:00 - 42 minutes - 19.6 MBWhen we were at Note Expo, one of the things a ton of listeners we met mentioned they'd love of of on the podcast was interviews. It might seems like we took that too close to heart this week. Dave Van Horn was sat down to talk to us about the business, and his 30 year perspective of real estate. The chat was too good to keep to ourselves for too long, so you get back-to-back weeks of interviews. Dave has spent 30 years in the real estate business! Now before you get any ideas about him wa...
053: Eddie Speed, Note School & How You're Leaving Money On The Table
December 09, 2015 09:00 - 43 minutes - 20 MBWe talked about a sit down with Eddie Speed leading up to Note Expo a few weeks back. On today's show we deliver on that promise. During the interview Eddie breaks down how he got into the business, where he's seen it, and where he thinks it might be headed. We also dive into a unique twist on how you might be leaving money on that table by not utilizing seller finance in your business. The guy behind note school owes his time in this business to selling a horse to his now wife's father. G...
052: We couldn't have done it without you!
December 02, 2015 09:00 - 36 minutes - 17 MBWe've officially made to the one year mark folks! Robby and Chase quipped early on about making it this far, but the day is finally here. Thank you so much for joining us along the way. Reviewing our business weekly has been one of the biggest benefits to doing a weekly podcast. Robby even talks about how strange it is to have a hobby so closely related to your business. Most people don't scrutinize their business often enough. Doing things like this show, partaking in masterminds, etc. has...
051: How Do I Get My Money Out?
November 25, 2015 09:30 - 33 minutes - 15.3 MBHappy Thanksgiving to all of our listeners, we hope everyone has a great holiday this week. We want to thank everyone for listening and giving us feedback every week. Chase starts us off with this week’s take on omnipresence and how it applied to a mastermind group of local real estate investors that have recently invited him into their inner circle. It seems the sun is shinning on Robby’s A$$ in Atlanta after having a conversation with the claims adjuster for the HOA’s insurance policy on...
050: Deals on Deals on Deals
November 18, 2015 09:00 - 40 minutes - 18.5 MBOn this week’s episode we a running through a variety of deals as we feel like we’ve been a bit light on deal talk. We’re going across the country from Illinois, to Ohio, to Florida, and some in between. Mr. Woods is slowly getting settled into his new place and the office is up and running even though nothing else is, so expect some more video content coming your way as he settles into the new place. Stay tuned if you’re at all interested in hearing about the deals we have running around ...
049: Note Expo Recap & Our New Mentee
November 11, 2015 09:00 - 23 minutes - 11.1 MBWe open by giving a recap on our experience at Note Expo; if you weren’t able to make it this year, we’d suggest you pencil it in for 2016. The event gave some great high-level information on the real estate markets and on the note investing industry as a whole. We were quite thankful that the event was devoid of a bunch of “selling” as is common among many of these industry events. After reading through a variety of e-mails and being able to speak with some investors in person we have sel...
048: Putting out fires in Georgia
November 04, 2015 09:30 - 27 minutes - 12.9 MBWe’ve got Robby back in the country from Costa Rica and a show full of tidbits from the last week to keep you all up to date on what’s going on in our world. We’re still on for heading out to Note Expo in Dallas this week; we’ve received a good number of e-mails and want to thank everyone for reaching out to us in regards to our coaching offer. Georgia is the word of the day, as we address a small delay and a fire. Robby was informed of a small fire that occurred in a rental unit he has i...
047: House hunting in the mountains to beachside on the Pacific
October 28, 2015 08:30 - 34 minutes - 15.8 MBAs we work to keep note investing content at the forefront of our show Robby is in Costa Rica generating more material for our pivot. Though currently relaxing in an all-inclusive resort, he spent the past few days at a farm in the hills near Arenal Volcano in Costa Rica. While there Robby came across a land opportunity in the slowly developing town of El Castillo. We discuss some aspects of international investing along with the power of a tax write off made available from the IRS when ou...
046: The 9 Million Dollar Mindset
October 21, 2015 08:00 - 18 minutes - 8.71 MBToday’s show is an introduction to our upcoming pivot. Its going to be a short show today because we want to introduce you to a deal that Robby is working on right now that we will be highlighting as we move the show forward. With an initial focus on mindset, we go into a quick discussion focused on how good deals find the money if you know who to get in contact with. Robby is working on a deal that is going to need $9 million in funding for acquisition and improvements over the investmen...
045: Happy Man-iversary!
October 14, 2015 08:30 - 26 minutes - 12.3 MBThe Man-iversary episode gets kicked off with some very high spirits and unfortunate signing by Robby, but Chase quickly leads us into a book review of “The 13 Mentally Strong People Don’t Do” by Amy Morin. We also hit on some of the top books that we feel listeners need to have read: Think and Grow Rich by Napoleon Hill Rich Dad Poor Dad by Robert Kiyosaki The Four Hour Work Week by Timothy Ferriss The Four Hour Chef by Timothy Ferriss Enders Game by Orson Scott Card We want to hear ...
044: How To Win Over A Room Of Investors
October 07, 2015 08:30 - 28 minutes - 13.2 MBChase is stepping up his fashion game and his outsourcing game by signing up for Five Four Club after Robby talked him into it. We get our week of content started off with a conversation about e-mail etiquette and how you should be corresponding within the business arena. Not that these aren’t things you already know, but its something that never hurts to have repeated to you every so often. Just be careful with what you put into writing; be respectful! We touch on managing your resources...
043: The Old Bait & Switch
September 30, 2015 08:00 - 27 minutes - 12.6 MBRobby picked up a new condo for himself down in Florida thanks to FNMA giving their REOs away, but since it wasn’t a note deal we go into why Robby likes HOAs even though they take a big chunk out of your monthly cash flow. Speaking of HOAs, Robby is off to the annual meeting of an HOA he owns a unit in to attempt to purchase other condos that the HOA has previously foreclosed on. Listen closely for how those deals work when an HOA has previously foreclosed on a borrower. The value of netw...
042: Evicting In Chicago Is Still Not Fun
September 23, 2015 08:00 - 25 minutes - 12 MBWe start out with a quick recap of Robby’s trip to Dallas for the Five Star Expo. The main takeaways lean toward networking and getting out into the industry to find out what others are doing. The value of being around the top executives of many of the players in the industry can’t really be calculated. Robby took advantage of a new relationship with a RE Broker in Miami to help with the property he was offering Cash 4 Keys for on the show last week. Chase hits on some articles that came ...
041: Things To Focus On To Increase Your Yields
September 16, 2015 08:00 - 24 minutes - 11.4 MBRobby is out in Dallas for The Five Star Conference this week, so if you’re out that way feel free to stop by and say, "Hi!" We get things started off with a quick update on Robby’s potential loan mod on an asset up in Ohio. The borrowers couldn’t come up with the full amount that was originally agreed upon to stop the foreclosure sale, so listen in on how the deal played out. Recessions End: Stimulus For the Rest of Us by Michael Everett is a book that Robby mentions was recently recomme...
040: Borrower Workouts All Day, Every Day
September 09, 2015 08:00 - 25 minutes - 11.8 MBThis week’s show is dedicated to our fellow note investor Rene Weaver. We’re all getting back at it after the Labor Day weekend and trying to clean off our desks while clearing out our inboxes. We are moving forward with bringing together some high level education regarding FDCPA and some great SDIRA strategies for our listeners. Chase points out that Robby has veered off his standard path of not talking to borrowers. He has been getting after it this past week in the communication with b...
039: Drug Dealers And JV Partners
September 02, 2015 08:00 - 33 minutes - 15.4 MBWe open the show up with some listener questions ranging from how to set up your Joint Venture documents to how investors should wire their money over to you. We also go over banking for Joint Venture deals and how the Joint Ventures are structured. Another listener wrote in asking about reaching out to borrowers when your servicer seems to be falling short of holding up their end of the bargain. We think this a great way to help advance your business, but it also gives a bunch of potenti...
038: Borrower Outreach & ROI Calculation
August 19, 2015 08:30 - 30 minutes - 14.2 MBWe had a fantastic week in Washington, DC. There was a great group of new and veteran investors we had the pleasure of talking, teaching, and interfacing with over the weekend. Not only that, but we drove some very promising default commercial assets. Once we get pricing, and a few other details, on these deals we'll be talking about them on the show. On today's show we address a listener question regarding servicing and borrower outreach. We have pretty strong feelings regarding the job ...
037: Foreclosure Timeline Expectations And Listener Feedback
August 19, 2015 08:30 - 29 minutes - 13.4 MBWe had some great listener feedback over the past week in regard to a question from Eric last week asking about the FCI Exchange. There are some great notes about the value found in the Exchange for a “new” note investor. Ed who wrote in about FCI gave some personal insight into how much money he used to start investing with via his Self Directed IRA and how he is planning on growing that amount. Ed also shared that he has purchased some 2nd position notes from Dave Van Horn at PPR. Robb...
036: How Much Money Do You Need To Start Note Investing
August 12, 2015 08:30 - 22 minutes - 10.5 MBThis week Chase and Robby get after a few listener questions and read some e-mails that came in over the past week. Topics Highlights include: -FCI’s Note Exchange -How much $$$ do I need to get started? -What if I haven’t done any deals? -Robby talks a bit about note wholesaling -A new FL Statute protecting tenants following a foreclosure So, let's get to a few questions we answer in today's show. Love the show! Haven’t listened to all of the podcasts so if you have answered this b...
035: Don't Judge A Book By Its Cover
August 05, 2015 08:30 - 26 minutes - 12.4 MBToday we expound upon the old saying that it is not wise to judge a book by its cover. This is something that hits home in the episode for a variety of reasons. Chase discussed a few assets that he found in his “backyard” that looked great at first. However, once he did some in person due diligence he found out the deals didn't look so great. Some of the issue he encountered included: Different property value than BPO stated Assets marked owner occupied, but looked vacant Condition o...
034: New Rental Property Process And Opportunity
July 29, 2015 08:00 - 29 minutes - 13.4 MBWe’re back this week with some valuable tracking of information from the fine county of Franklin. Franklin Ohio’s Clerk of Court provides a new level of information through its website for civil court records. Robby discovered that you can sign up on each case docket to follow any updates within the foreclosures that he’s tracking in the county. Hopefully this is something that will be adopted in more counties around the country. Robby shares an interesting story in reference to a new You...
033: Tyler Carter, NuView IRA
July 22, 2015 08:00 - 30 minutes - 14 MBThis week we are bringing you an interview with Tyler Carter from, NuView IRA. NuView IRA is an administrator for self directed IRA plans. These plans allow investors to direct their retirement investments into alternative asset classes beyond the standard stocks, bonds, and mutual funds commonly associated with retirement planning. Tyler tosses out an early statistic that was quite a shock to the Note MBA guys that only 2% of the population is aware that their retirement account can inves...
032: Note Investing Club
July 15, 2015 08:00 - 31 minutes - 14.4 MBHave you ever wished you could get some help with your due diligence when you get a new list of assets in your e-mail? Today we have an interview with fellow note investors, Liz Brumer and Dennis Smith, of Note Investing Club. Liz kicked off her start in real estate as a response to a book her sister sent her: Rich Dad Poor Dad by Robert Kiyosaki. The pair has experience with wholesaling, fix ‘n flips, as well as notes. Note Investing Club is an exclusive member’s only website that allows...
031: Terrible Service & The 10,000 Hour Rule
July 08, 2015 08:00 - 40 minutes - 18.7 MBChallenges are simply opportunities for improvement. Robby has been having a bit of a hard time with communication between a few of his vendors. As he openly admits we all know these challenges are going to arise, but it is still frustrating when they do. He owns the fact that there is room for him to improve his communication with these same vendors and that may be all the situation needs. However, there can be a serious financial impact when these challenges lead to delays in your abilit...
030: Midyear Goal Review & Periscope
July 01, 2015 08:00 - 23 minutes - 11 MBThis week Chase and Robby record the show on Periscope for the first time. Chase mentioned Periscope, and the power of the app in his breakdown of 24 Real Estate Marketing Tools webinar. Go download the app, search out Chase Thompson and Robert Woods, to follow them and keep up over there. After they get Periscope working, Chase and Robby dive in on the main topic of today's show, Goal Review. Though, the guys wanted to cover their goals midyear, the catalyst for covering them on the sho...
029: Secrets To Expand Your Nationwide Network
June 24, 2015 08:00 - 31 minutes - 14.6 MBChase has been traveling and Robby has been at the beach, but we’ve both been working and we’re here again this week to toss around some chatter about note investing. Chase has been interacting with a bunch of other investors and is going to attack a topic or two that came his way. Chase dives into some tips on how to find some realtors in your non-local markets to help you evaluate the assets you can’t personally visit. There are some active and some passive ways to get this information a...
028: A Deal Buy-Out Or Why It Pays To Listen
June 17, 2015 08:00 - 28 minutes - 13.2 MBRobby apologizes for falling short of his promise to deliver the numbers to Chase so that he could put out the case study for the Tampa condo deal we’ve been talking about. We run through a buy-out that Robby is doing with a JV investor for the condo that they picked up down in Ft. Pierce, FL. The investor is a show listener and picked up on Robby’s desire to add the property to his rental property, and asked Robby if he wanted to do a buy-out. The investor is going to receive what looks t...
027: Consistent Tasks & Habits To Be A Better Real Estate Investor
June 10, 2015 08:00 - 37 minutes - 17.1 MBMore of an existential show than you’ve every heard from us before we hope you enjoy the ride as we jump around on topics that have been coming up for us the past week. We’re keeping the notes short for the longer than average show length. We jump off with a quote Chase shares from “The Millionaire Real Estate Investor” by Gary Keller. The second half of a man’s life is made up of nothing but the habits he has acquired in the first half. We have a conversation about some of the daily con...
026: Understanding the Safe Harbor and Keeping Money in Your Pocket
June 03, 2015 08:00 - 26 minutes - 12.1 MBRobby’s has returned stateside for this week's episode as we jump into some more detail on a few Florida deals and share some insight into deals with HOAs in the state of Florida. This episode also marks our sixth month of consistent shows!!! First though, Chase starts us off with a great online service to deal with customer service issues that might pop up at random times in your life. The company/service is called Ringr. You can find them online at www.getaringr.com. Use them to sit on ...
025: Note Investing Road Trip
May 27, 2015 08:00 - 22 minutes - 10.4 MBIt's a tough life maintaining the lifestyle design portion of the Note MBA team, but Robby is always up for the challenge. Today's show Robby joins us from a little coffee shop in Bangkok, as he prepares for the voyage back to the States. Headed back to Florida after a brief layover for about a week in Southern California, Robby won't be in the office for long. He's planning to take a mini note investing roadshow. Basically, he's going to hop in the car and drive some assets he hasn't see...
024: Plan Your Life & Business
May 20, 2015 08:00 - 28 minutes - 13.3 MBRobby is coming to us from the other side of the world once again. We start out by focusing on the difference between vacation and travel and the emphasis on planning for whichever it is you’re actually doing. Stop and ask yourself if there is something you want to experience, but you haven't yet. Vacation is an easy one, but decide what that is for you. Then plan your life to make it happen. Jumping into some note business, Chase hits on how to up the response rates on bids your submitti...
023: Marketing Your Note Investing Business
May 13, 2015 08:00 - 32 minutes - 15.1 MBA slight improvement in audio quality even as Robby is coming to us from the other side of the planet in Ho Chi Minh City, Vietnam versus his drive to LA last week. Robby is headed out to the beaches of Thailand to continue his location independent note business. With that said, we’re going to focus on marketing for today’s show, which means Chase will be providing the bulk of the content this time around. “You’re not bad, you're just not as good as you would like to be.” We’re going to ...
022: The $1000 Note Deal
May 06, 2015 08:00 - 22 minutes - 10.4 MBWe apologize for the audio yet again, but we are getting it done for you regardless. The past few weeks have involved a bunch of travel and Robby is coming to you from the road as he drives from Las Vegas to LA, not wasting a minute to get some work handled for our listeners. The $1,000 deal: Robby has found a note down in Miami and was able to do some due diligence during a long layover on his way to Las Vegas. Robby is actually going to front the money for the deal so that a pair of inv...
021: Do You Need A Coach?
April 29, 2015 08:00 - 35 minutes - 16.4 MBHappy to be the legal drink age of show numbers. So, raise a glass, wherever you are, to the podcast Chase put together a webinar on marketing for our listeners last week. If you weren't able to make it, don't worry it has been recorded. You can check out the webinar on our new YouTube channel by going to: NoteMBA: Note Investing On YouTube Robby was just up in Chicago pitching NoteLinQ and checking out a Cubs game. Following Chicago Robby will be heading out to Las Vegas for Paper Sourc...
020: Top 10 Book Lists & A New Joint Venture Deal
April 22, 2015 07:00 - 26 minutes - 12.1 MBA few shout outs following our week up in Newark at NoteWorthy East. Robby breaks down an asset that he purchased for a Joint Venture investment funded by a friend from college. The investment fell outside the standard investment, as it was a fairly low cost note acquisition. The HOA held title as they had foreclosed a few years prior and were renting the property out for a small bit of income to the HOA. There are bunch of numbers flying around as Robby explains the deal, so we’ll be pu...
019: Fuquan Bilal From National Note Group
April 15, 2015 13:18 - 26 minutes - 12.1 MBDoing an interview while at the NoteWorthy East Summit in Newark, NJ, Chase and Robby take some time out to interview Fuquan Bilal from National Note Group (NNG). Fuquan has a great background in 2nds, something that Chase and Robby will openly admit to only knowing enough about to get themselves in trouble. Fuquan has been buying 2nds fulltime for the last three and a half years, as part of his 15 years focused on real estate investment. “If you want to get drunk of yields, go into secon...
018: NoteLinQ, The Premier Note Marketplace
April 08, 2015 07:00 - 21 minutes - 10.2 MBSorry for the audio quality, there was a bit of a technology issue this week. We feel horrible that we had to drag it out for so long as a secret, but we’re finally ready to talk about the launch of NoteLinQ. As Chase puts it, NoteLinQ is essentially the eBay of the non-performing note market. We know, as people within the business, and from all the communication we do with others in the business, what two of the biggest needs are: Deals & Capital. NoteLinQ is positioned to help as many p...
017: What Gets Measured, Gets Managed
April 01, 2015 07:00 - 27 minutes - 12.6 MBWe’re back at it after a week in San Antonio where we got to take a hard look at our businesses and hang out with a great group of people. We planned on bringing you an interview this week with a nine-figure hedge fund manager, however, that file got corrupted, so you’re stuck with us today. We had also hoped to make a big announcement this week, something we’ve been teasing for a few weeks now, but as things go, we’re saving it for next week as we prepare to be up in Newark for the Note Wo...
016: Fear, 2nds & JV Note Investing Strategy
March 25, 2015 07:00 - 28 minutes - 13.2 MBComing to you from San Antonio, TX this week. We have discovered that bagels in Texas are the same size as the national average, so not everything is bigger in Texas. Chase has resolved the account issue with his servicer, FCI. While sorting out the issues he took the opportunity to escalate his loan to Full-collection Specialty Servicing. The real nugget here has to do with the fact Chase was distracted by life over the past two months, which led to a lack of focus on the note while it be...
015: Every Mistake Is A Learning Opportunity
March 18, 2015 07:00 - 22 minutes - 31 MBWe take a run through on a mistake opportunity that Chase has to improve how he is working with his servicer. Given the loan they were servicing was a newly re-performing loan; he hadn’t had a reason to log into the servicer. Now that the loan is no longer performing, there is a bill from the servicer that caught his attention. This opportunity highlights that our listeners need to have these things sorted out prior to boarding a loan with their servicer. Additionally, Robby highlights th...
014: Jillian Sidoti, Raising Private Capital Like A Superhero
March 11, 2015 07:00 - 38 minutes - 52.5 MBToday is a sad day if you’re favorite host of the podcast is Robby. He’s off handling some personal business, so today I flew solo. Well, almost. On today’s show we hear from syndication lawyer Jillian Sidoti. I had a sit down interview with her recently, and the recording, though not our best in terms of audio quality, knocked it out of the park for show quality. Jillian starts by covering how she found her way into the business. She breaks down how she knew who she was, who she wasn’...
013: Networking & Noteworthy
March 04, 2015 08:00 - 19 minutes - 27.2 MBComing to you from San Diego, Chase and Robby have met up on the West Coast for a bit of networking, business development, and fun. Starting with a quick recap on a deal that didn’t pan out, but want to highlight the communication that went on between Robby and the selling broker. Communication is key in the industry, as well as transparency. Building on an existing relationship with Joe DeSilva at RSI, the discussion comes down to changes in the marketplace. Remember you vote every day w...
012: Positive Developments And A Magical ROI Calculator
February 25, 2015 08:00 - 32 minutes - 44.8 MBUnfortunately we are both playing a bit of catch up from an administrative perspective so we are going to miss out on NIS – Note Investors Summit, out in San Diego this week. We’re sorry we won't be able to bring back any industry knowledge that I’m sure is being dished out during this event. Robby has officially made his first hire, which is a huge leap forward for his business and for the growth of NexGen Coastal Investments, LLC. With the hopes that this will free up some of his t...
011: Rhythmic Disruption & Borrower Negotiations
February 18, 2015 08:00 - 33 minutes - 15.3 MBChase is getting back to work after having a new baby and keeping things organized at home as his wife recovers. We’ve decided to call it “Rhythmic Disruption.” It is when something happens, planned or unplanned, that throws off your routine, that rhythm of life that helps keep things flowing. Chase admits that he was thrown off pretty bad by his most recent rhythmic disruption. As a result of an honest evaluation of what threw him off, Chase knows that he needs to improve his systems...
010: Bill Bymel, Founding Partner of RSI, Knowing Your Seller & Integrity In Business
February 11, 2015 08:00 - 46 minutes - 21.6 MBIf you've been to a real estate note buying event anywhere in the country you might recognize the name RSI Asset Management. If you don't you need to pay more attention while you're out networking. And if you're not out networking, you need to take better notes when you listen to the show. Today we recap the past week for Robby and I, then we dive head first into an interview with Bill Bymel, a Founding Partner at RSI Asset Management. Bill grew up in South Florida the son of ...
009: Listener Q & A on Due Diligence
February 04, 2015 08:00 - 18 minutes - 8.51 MBWe did a live recording at the Lifestyles Unlimited event in Houston, TX. While we’re here working, make sure you get out and network with other real estate investors in your market. Surround yourself with other people that are investing time in improving their businesses. Chase is putting together an e-mail marketing case study to show you how simple changes to his e-mail template lead to a 500% increase in our click thru rate. This is something for you to look at if your running th...
008: Joel Markovitz, VP of Business Development, On The Importance Servicing & Due Diligence
January 28, 2015 08:00 - 44 minutes - 20.3 MBWe want to throw out a quick thank you to our listeners. Your support has put us leaps and bounds ahead of our expectations for such an early stage in our podcast. iTunes treated us to a front row seat by putting us in the top 15 podcasts in their New & Noteworthy sections of Business, Education, and Technology this week. We open the show with a highlight of a recently JV deal Robby completed in Miami with a return greater than expected and a timeframe shorter than expected. Check out the ...
007: We’re Not Gurus, Nor Do We Play Ones On This Podcast
January 21, 2015 08:00 - 44 minutes - 20.6 MBWe’re not Gurus, nor do we play ones on this podcast. But listen along as we break down how we break down a “tape.” With the tables turned this week, Chase is coming to you from the road, and Robby is staying put in Florida for a few more weeks. We discuss who we feel our target audience is and want to make it clear that we aren’t trying to become gurus of the note business. We saw a gap in the market where we could share the real nitty gritty of our businesses and that’s what we are here ...
006: Smart Goals, Meditation Apps & Domino Chain Reaction
January 14, 2015 08:00 - 43 minutes - 20 MBHappy New Year to all of our listeners! 2015 is upon us and this is the best time of year to review your prior year and see what’s ahead for the next year. “Your system is perfectly optimized for the results you are currently getting." Chase hits on the exponential power that dominos have in continuing a series of events leading to bigger and bigger things, a topic touched upon in the Gary Keller book “The ONE Thing.” You can have amazingly lofty goals, but you need to make sure you’re get...
005: Working Multiple Deals, Consistency & Looking Ahead To 2015
January 07, 2015 17:00 - 38 minutes - 53.4 MBToday we dive in with an update Note Hustle with Chase. He describes a brand brief for new clients to assess where they’ve been, what they’ve been doing to get there, and where they want to be going. Staying consistent is important. He is working on his weekly e-mail that details a year in review focusing on Starts, Stops, and Keeps. One of the important messages in this week's email is: Your systems are perfectly designed to yield the results you’ve gotten. Some additional website progr...