Next in Tech artwork

Next in Tech

203 episodes - English - Latest episode: 20 days ago - ★★★★★ - 25 ratings

Define your digital roadmap. Weekly podcasts featuring specialists from across the S&P Global Market Intelligence research team offer deep insights into what’s new and what’s next in technology, industries and companies as they design and implement digital infrastructure. To learn more, visit: https://www.spglobal.com/marketintelligence/en/topics/tmt-news-insights

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Episodes

Booming M&A in Tech

February 08, 2022 17:34 - 23 minutes - 53.5 MB

Last year closed out tremendously strong, with M&A deal volumes setting new records. Research director Brenon Daly returns to talk with host Eric Hanselman about rocket-like growth and the results of the M&A Outlook study. Valuation multiples are up a full turn, but will this continue into 2022? Interest rates and market pressures may begin to weigh on deals. The report’s here:  https://www.spglobal.com/marketintelligence/en/news-insights/research/tech-ma-outlook-2022-another-year-for-the-a...

InfoSec spending up, again…

February 01, 2022 14:32

Attitudes about security are evolving, but expectations about spending continue strong. Dan Kennedy, the lead analyst on the Information Security VotE study, is back to discuss the results with host Eric Hanselman. There is greater awareness of the realities of cloud security and organizations say that they’re buckling down to support remote work as a permanent change. It sounds like regulatory requirements are moving to expand their remit, but are they on target for things like open source?

InfoSec spending up, again…

February 01, 2022 14:32

Attitudes about security are evolving, but expectations about spending continue strong. Dan Kennedy, the lead analyst on the Information Security VotE study, is back to discuss the results with host Eric Hanselman. There is greater awareness of the realities of cloud security and organizations say that they’re buckling down to support remote work as a permanent change. It sounds like regulatory requirements are moving to expand their remit, but are they on target for things like open source?

Carbon reduction in cloud

January 25, 2022 15:05 - 25 minutes - 58.2 MB

While cloud datacenters consume significant amounts of energy, they are much more efficient than the typical enterprise environment. Kelly Morgan and Dan Thompson return to the podcast to discuss the carbon reduction potential of shifting workloads to cloud with host Eric Hanselman. Power reduction in more recent generations of server technology make a big difference. It’s compelling when coupled with datacenter efficiency improvements and better access to green energy grids.

The everything that is Industrial IoT

January 18, 2022 14:39 - 27 minutes - 63.6 MB

Instrumentation and monitoring is what most think about for IoT in industry, but there is so much more. Senior analyst Ian Hughes joins host Eric Hanselman to look at how digital twins and threads are unlocking innovation in industrial processes, by powering simulations. It’s a shift where AR has become the user interface to IoT and more effectively integrates the human aspects in a range of businesses. Process efficiency is a first order benefit and there is much more that can be achieved.

Transformation is transforming technology services

January 11, 2022 14:40 - 26 minutes - 59.6 MB

The role of technology services companies, like systems integrators and technology consultants, is being transformed as they’re working to support their clients’ transformations. Senior analyst Dr. Katy Ring talks about this transition and the way some have shifted their relationships with tech services vendors with host Eric Hanselman. She offers paths to escape pilot project purgatory and looks at ensuring that IoT projects aren’t burdened with mandates that are too broad to ever succeed.

Payments evolution in digital

January 04, 2022 17:36 - 20 minutes - 47 MB

The payment part of digital engagement has evolved from a technology best left to specialists, to something that’s a critical part of customer engagement. Principal research analyst Jordan McKee joins host Eric Hanselman to look at how payment technology and functionality is being integrated into software platforms that are extending to financial services offerings to increase revenue opportunities. They’re leveraging market adjacencies to deepen customer ties and provide better insights.

The Big Picture, Part 2 – Themes across security and media

December 21, 2021 15:36 - 21 minutes - 48.1 MB

The recently released Big Picture reports cover topics like metals and mining, insurance, energy and finance. Despite that variety, common themes link them. Research directors and report authors Ian Olgeirson and Scott Crawford join host Eric Hanselman to discuss different aspects of M&A activity in media and security. The former is playing for reach, the latter is reaching for functionality. Check out the reports: https://www.spglobal.com/marketintelligence/en/campaigns/the-big-picture

The Big Picture, part 1 – The future of work

December 14, 2021 15:32 - 24 minutes - 56.6 MB

The pandemic laid bare problems with the set of assumptions organizations have been making about work. Few have thought strategically about how work gets done. The future of work is one of topics in the recently released Big Picture reports and research director Chris Marsh returns with host Eric Hanselman to discuss better ways to approach work and employee engagement. Technology alone won’t fix it. Check out the report: https://www.spglobal.com/marketintelligence/en/campaigns/the-big-pict...

A Cloud Native Primer

December 07, 2021 14:00 - 25 minutes - 59.4 MB

The term cloud native is important, but wildly overused. What does it really mean and what are the important aspects that organizations need to understand? Analysts Jean Atelsek and Jay Lyman join host Eric Hanselman to explore the ideas that cloud native embodies. Is it really Apps, Automation and Abstraction? Should everyone be on a journey to the Planet of the Apps? There are many aspects and similar obstacles to be overcome that we’ve seen before, only harder this time. Silo busting again!

AI ML Infrastructure

November 30, 2021 15:58 - 21 minutes - 49.7 MB

Want your AI/ML project to succeed? Better pay close attention to the infrastructure on which you plan to run it. Research director Nick Patience returns to talk about the specialized needs of AI/ML with host Eric Hanselman. The more organic nature of AI/ML development needs support for its specialized needs. Training is not just happening in datacenters and the volumes of data involved create their own pressures. They dig into the need for data access and, once again, wind up at The Edge.

IoT’s Role in Energy and Utilities

November 23, 2021 13:39 - 21 minutes - 49.4 MB

The increasing use of renewable energy sources is transforming the planet and cutting emissions, but they’re complicating the operation of energy grids. IoT’s capabilities and appropriate analytics can help adapt the grid to make better use of these options and senior research analyst Johan Vermij joins host Eric Hanselman to talk about where they come into play and how they’re being put to work. They’re part of ensuring that the benefits of these improvements are being distributed equitably.

Tech goes to Space

November 16, 2021 16:12 - 22 minutes - 51.1 MB

Have we crossed a new threshold when William Shatner actually goes to space? Technology’s final frontier has seen skyrocketing interest and investment as hyperscalers and enterprises grapple with putting the promise of space to work. Rahiel Nasir and Craig Matsumoto join host Eric Hanselman to look at how capabilities in space-borne technology are going beyond communications. Real time analysis of imaging data can help with everything from natural disaster response to freight logistics.

Commercial Transportation and IoT

November 09, 2021 18:48 - 30 minutes - 70.9 MB

While Tesla’s may grab the headlines, commercial transportation has a considerable impact on markets and their supply chains and IoT technologies could improve their performance. Research analyst Mark Fontecchio joins host Eric Hanselman to look at what’s underway now and where it’s headed. The technology is ready, but the hard part is getting it integrated into the myriad providers across the transportation industry. No electric trucks soon, but IoT deployments are getting in gear.

Datacenter and Infrastructure Markets in China

November 02, 2021 17:45 - 18 minutes - 43.2 MB

Every region on the globe has their own characteristics, but the high levels of digitization in China create interesting requirements. Perkins Liu, senior research analyst, joins host Eric Hanselman to explore the dynamics of the market and the forces at work. High levels of mobile phone use and the accompanying dominance of mobile payments are driving datacenter expansion. China also has proactive requirements for power optimization and green grid utilization to manage environmental impacts.

Insurance impacts on technology and vice versa

October 26, 2021 19:20 - 25 minutes - 57.8 MB

Tech M&A and funding events are flashy, but a lot of the real work in finance is done in insurance. And the insurance business itself is being transformed by tech. Tim Zawacki, Principal Research Analyst at S&P Global Market Intelligence, explores these interactions with host Eric Hanselman and looks at how the pandemic and climate change are driving near term analytics. Insurance became a part of cyber risk management, but ransomware is upending expectations.

Customer experience investments pay dividends

October 19, 2021 19:42 - 21 minutes - 49.4 MB

We knew customer experience was important and new research points out just how much impact investments in CX can have. Sheryl Kingstone is back on the podcast with her research partner Sudeep Kesh to talk about their results with host Eric Hanselman. They’ve shown that companies that indicate strong investments in CX have noticeably better credit and equity performance. The Digital Leaders significantly outperform the Digital Laggards. The ability to quantify that difference is exciting news...

Guy Kawasaki on Innovation

October 14, 2021 13:23 - 25 minutes - 57.7 MB

Sorting out the roots of innovation is complex and this special edition of Next in Tech brings in Guy Kawasaki, Apple veteran and inveterate innovator, to discuss its many aspects with host Eric Hanselman. The metaphors run hot and heavy (including a breakfast as a guide to empathy) as they explore ways that organizations can embrace innovation. Success stories are many and it’s worth taking a glance into the dustbin of history. Hear more topics at the 451Nexus conference: https://www.spgl...

Multifactor authentication needs and hesitations

October 12, 2021 21:26 - 22 minutes - 52.2 MB

The need for more modern authentication techniques has never been more pressing and multi-factor authentication (MFA) is a key building block of zero trust approaches. Tom Gersic, VP of customer success at Salesforce and Garrett Bekker from the 451 security team join host Eric Hanselman to talk about what’s needed. The threat landscape demands MFA, but users can be hesitant. It doesn’t have to be this way. See Garrett’s fireside chat at the 451Nexus conference: https://www.spglobal.com/451Ne...

Top 3 Surprises in 2021 IT Trends

October 05, 2021 20:36 - 30 minutes - 68.9 MB

The previous year upended IT plans, but what have we seen in 2021? In this rebroadcast of our first Next in Tech webinar, Head of Research at 451 Research, Simon Robinson, joins host Eric Hanselman to reveal three surprises about cloud workloads, CX impacts and ML success rates. They discuss the analysis of IT research data, courtesy of the 451 Alliance, and what it reveals about IT trends past, present, and future. Learn more at: https://451alliance.com/nit

Next Generation Infrastructure

September 28, 2021 13:30 - 22 minutes - 50.4 MB

We’re living in an age of next-gen everything and tech infrastructure seems like it’s always in flux. Liam Rogers, research analyst in 451’s infrastructure team, joins host Eric Hanselman to open up what’s really changing and their impacts, take us back to the Planet of the Apps and generally work at making sense of these ideas. They look at the concept of observability and how it can manage the scale of cloud native operations and microservices architectures, even coping with ESG requiremen...

Getting to cloud native thinking

September 21, 2021 14:30 - 22 minutes - 50.4 MB

Cloud native can seem like a buzzy term, but there are important shifts in operations and mindsets that it represents. 451 founder William Fellows is back with senior analyst Jay Lyman to dig into its realities with host Eric Hanselman in a preview for the 451Nexus conference. As enterprises wrestle with the Cambrian explosion of cloud services, they’ve got to change their expectations of how infrastructure gets built. They need a successful journey to the Planet of the Apps to stay competit...

Cloud Repatriation. What it is, what it ain’t and where it is at 451Nexus

September 14, 2021 15:31 - 26 minutes - 60.3 MB

The idea of workload repatriation from cloud is a lively topic of debate and Melanie Posey and Dan Thompson are back with host Eric Hanselman to hash it out and duel with data. This is a preview of a session at the 451Nexus conference in October and digs into a fundamental question of modern infrastructure – where should workloads go? What’s the real goal? Mobility, agility or cost management? Does being hybrid mean never having to say you’re sorry? They look at options and motivations. Le...

451Nexus and the challenges of digital infrastructure

September 07, 2021 13:50 - 22 minutes - 50.6 MB

It’s easy to gloss over digital transformation hype as just the latest fad, but there’s a core aspect in the drive to digitization that’s increasingly critical to staying competitive. Simon Robinson, head of research at 451, talks with host Eric Hanselman about the need for digital infrastructure and how it’s the foundation of the 451Nexus conference in October. It’s time to take stock of how far you’ve come and what you need to put in place to be ready for whatever the future throws at you....

Virtual Events Through the Lens of 451Nexus/HCTS

August 31, 2021 12:17 - 20 minutes - 47.2 MB

The pandemic-induced shift to virtual conferences and events comes with complex impacts. Melanie Posey, the chair of the 451Nexus conference, is back on the podcast to talk with host Eric Hanselman about the “interesting” transition, what she’s doing with the conference, and the expansion from the original Hosting & Cloud Transformation Summit (HCTS). Are virtual conferences here to stay? Will we ever gather together in-person again? They look at tradeoffs and preview what’s coming in Octobe...

The Shift to Security Services

August 24, 2021 13:43 - 20 minutes - 46.7 MB

With staffing shortages and skills gaps in information security becoming chronic, organizations are turning to security services offerings. Aaron Sherrill and Scott Crawford from the 451 Research information security team join host Eric Hanselman to examine study data and technology trends that are behind this change. Demand has grown up out of the mid-market as larger organizations also sign up for more advanced offerings, like Managed Detection and Response (MDR) and Incident Response (IR)...

Supply Chain Security

August 17, 2021 12:06 - 22 minutes - 20.8 MB

Failures in supply chain security in both logistics and technology are grabbing headlines and disrupting businesses. Chris Rogers, supply chain analyst from S&P Global’s Panjiva team, and Scott Crawford, research director for security on the 451 Research side, join host Eric Hanselman to look at the impacts of these recent increases, the shift in tactics by attackers and what organizations should be considering at they evaluate suppliers, shippers and software supply chains.

Batteries in Tech

August 10, 2021 10:39 - 14 minutes - 33.1 MB

Backup is the main job for batteries in most large technology implementations, but that’s changing. Kelly Morgan, research director for datacenters, joins host Eric Hanselman to explore ESG and regulatory changes and how recycled electric vehicle (EV) batteries are getting a second life as supplemental supplies that can shave off demand peaks. The shift in chemistry has both opportunities and challenges. This is a follow-up to the S&P Global Battery Trends webinar and covers key points. Le...

Healthcare IoT

August 03, 2021 12:52 - 21 minutes - 48.8 MB

The last year drove a dramatic influx of technology into healthcare, but that surge was already well underway. Brian O’Rourke, senior research analyst, joins host Eric Hanselman to talk about the impact of the Internet of Things in healthcare and how organizations are dealing with the volumes of data that they’re creating. Technology management challenges are being replaced by those around data management. There are echoes from our data privacy episode and a reference back to the Egyptians. ...

Data Privacy and Governance

July 27, 2021 13:52 - 18 minutes - 42 MB

Data privacy is an area where there are many concerns, a lot of confusion and a bunch of new regulation. Paige Bartley, senior research analyst, joins host Eric Hanselman to discuss the importance of understanding differences in data security and privacy and the complexities that both consumers and enterprises have in getting either right. Security gets a lot of focus, but working out the privacy and governance parts correctly can have benefits for digitized businesses beyond happy customers...

The Pandemic’s Technology Progress

July 20, 2021 14:51 - 18 minutes - 43.4 MB

The latest results from the 451 Research Digital Pulse study are fresh from the field and Liam Eagle is back to talk with host Eric Hanselman about indications of disruption, transformation and expectations in technology. This edition of the study was itself transformed by pandemic realities and expanded its look into the broader state of its respondents. They were optimistic about the year ahead, but had striking differences across technology leaders and laggards in some areas, including ES...

The 451 Outlook and Data Transformation

July 13, 2021 20:51 - 18 minutes - 41.8 MB

It’s been a year and half since 451 Research joined S&P Global Market Intelligence and head of research, Simon Robinson, joins host Eric Hanselman to talk about making progress in the time of a pandemic and the research focus in the year ahead. There’s an exploration of the frothy M&A market and a dive into what that overused term, digital transformation is really all about. There’s a lot more to digitization than just technology and organizations have to work hard to get it right. Learn mor...

[Special Edition] Workforce Diversity is Non-Negotiable in a Digital Economy

July 08, 2021 17:25 - 12 minutes - 28.2 MB

This is a special edition episode with highlights from an important, live streamed event that addresses diversity and inclusion in technology. It’s based on a 451 Research VotE study on diversity and inclusion and features Melanie Posey, the study author, and Sarah Cottle, head of news, moderated by Sarah James, industry editor on the TMT news team. It’s a conversation that explores progress and challenges around diversity and inclusion and looks at how S&P Global is working to address them ...

The State of 5G

June 22, 2021 16:10 - 19 minutes - 43.8 MB

With all of the excitement around 5G technology, the realities of real enterprise value can be hard to discern. Research director Brian Partridge and senior research analyst Erik Keith join host Eric Hanselman to peer through the fog to sort our where 5G is today. There are great enterprise opportunities, but they need to be ready to put them to work. Study data is showing that, while there’s activity, operators still have a lot of investment ahead of them to get to useful levels of coverage...

Network Transformation

June 08, 2021 16:00 - 21 minutes - 48.4 MB

Networks are a fundamental piece of the infrastructure puzzle, but they’ve lagged behind the needs of modern applications. Mike Fratto, senior research analyst for Applied Infrastructure and DevOps, joins host Eric Hanselman to talk about network automation and what organizations can do to get greater change velocity from this key resource. Bringing developers and networking teams together can ensure that connectivity needs are well integrated. Even when it comes to network connected cows. ...

Data that delivers

June 01, 2021 16:00 - 17 minutes - 39 MB

Is data the new oil, the lifeblood of the digital domain or some other trite phrase? It doesn’t matter, if it’s not working for the business. Matt Aslett, research director for Data, AI & Analytics, joins host Eric Hanselman to discuss challenges organizations are facing putting data to work and how they can address them. Becoming a data-driven organization isn’t simple. The term Big Data may be passé, but the need to make tools accessible to a larger part of business is critical.

The many facets of ESG in technology

May 25, 2021 15:48 - 19 minutes - 44 MB

While the impacts of ESG are becoming much more visible, the nuances in technology can be harder to discern. Chris Marsh, principal research analyst, joins host Eric Hanselman to explore some upcoming research that looks at ESG aspects in enterprise technology. It goes beyond energy or carbon footprint, extending to working environments, data management and customer experience. This is a conversation that has to expand to putting technology to work improving business practices and more. Lear...

Datacenters, regulations and ESG

May 18, 2021 22:19 - 24 minutes - 55.2 MB

Datacenters receive a lot of attention for their environmental impact and regulations are changing, shifting the economics. Dan Thompson, principal research analyst, joins host Eric Hanselman to discuss some of the issues that datacenter operators face as they look for more green energy from electric grids that may not be able to provide it. What Dan’s referring to as the Great Green Squeeze should be a call to action for operators to put their skills to work solving this important ESG issue...

The RSA Conference security preview

May 13, 2021 14:36 - 21 minutes - 48.9 MB

The RSA Conference is a main event in the security community’s calendar and was one of the last in-person conferences many of us attended in 2020. Scott Crawford, 451’s research director for security, and Garrett Bekker and Fernando Montenegro, analysts on Scott’s team, join host Eric Hanselman to ponder what to look for in the first virtual version of RSA. We’ll miss the human contact, but might learn something. We kick around hot topics like zero trust and SASE and have some fun with MTTSW...

A Quantum of Technology

May 05, 2021 15:45 - 16 minutes - 37.6 MB

Quantum computing holds tremendous potential, is the subject of a lot of tech speculation and can be strange and puzzling. Dr. Owen Rogers, research director for the 451 Research digital economics unit and the founder of our Quantum Center of Excellence and James Sanders, research analyst for differentiated silicon and quantum computing, join host Eric Hanselman to discuss where quantum computing is today and what organizations should be considering about its impacts, from qubits to encrypti...

IoT and Edge Confusion, resolved?

April 27, 2021 19:27 - 17 minutes - 40 MB

Discussions around the Internet of Things get tangled up with ideas about edge infrastructure. Christian Renaud, research director for the 451 Research IoT practice, joins host Eric Hanselman to sort out the distinctions and look at how the understanding of the value of IoT is maturing. We dive into how the nature of the IT/OT divide has changed along with business models. Once again, we’re back at the edge. Learn more: spglobal.com/nextintech 

Semiconductor Transformation

April 20, 2021 19:28 - 19 minutes - 44.7 MB

Are we going back to the future with semiconductors? 451 Research founders John Abbott and Nick Patience join host Eric Hanselman to flash back to some history that seems to be repeating itself in the processor battles we see emerging today. The supply chain tug of war between hyperscalers, the automotive market and mainstream tech isn’t playing out well for any of them. Will the demands of AL/ML further complicate these strains? We echo the last episode, as we keep winding up at the edge.

AI/ML maturity and pandemic effects

April 13, 2021 19:50 - 21 minutes - 49 MB

The last year has seen a maturing of the use of Artificial Intelligence and Machine Learning (AI/ML). It’s also been whipsawed by the pandemic. Peter Licursi, product manager for the Natural Language Processing team with Kensho and Nick Patience, a 451 Research founder and research director for the AI Applications and Platforms practice, join host Eric Hanselman to discuss how AI/ML use is changing. There’s more cloud and less need for data scientists, it turns out, for those doing it right.

Cloud Pricing & Complexity

April 07, 2021 21:52 - 19 minutes - 44.3 MB

Dr. Owen Rogers, Research Director for Cloud Transformation and the Digital Economics Unit, joins host Eric Hanselman to discuss his "Laws of Cloud", how enterprises are managing cloud complexity and disorder, the Cloud Price Index, and what enterprises should be focusing on in the year ahead. Learn more: spglobal.com/nextintech

Next Level Customer Experience and Digitization

April 01, 2021 19:27 - 14 minutes - 32.8 MB

Is digital transformation really worth it? In this episode, customer experience head Sheryl Kingstone is back to talk with Eric Hanselman about the results of a recent study that shows digitization is worth the investment. The results indicate that technology leaders have a significant advantage over laggards in their business success. Sheryl’s team was right when they predicted this back in 2016! Sheryl also digs into the impacts of transformation and talks about where AI is being used succ...

Information Security and the SolarWinds Compromise

March 23, 2021 21:56 - 16 minutes - 38 MB

Research director Scott Crawford and senior analyst Daniel Kennedy join Eric Hanselman to discuss the impact of one of information security’s hottest topics, the SolarWinds compromise. Was this beyond the expectations of the average enterprise’s security controls? Our guests also look at the recent results of the latest Voice of the Enterprise Information Security study and explore the impacts of the pandemic on security infrastructure. Learn more: spglobal.com/nextintech

M&A Futures in the Tech Industry

March 17, 2021 02:00 - 18 minutes - 43.2 MB

When we look at the overall M&A market, we need to set aside technology because it was a market that not only survived, but also thrived during the pandemic. Learn why and what may come next with Brenon Daly, Research Director of Finance, and host Eric Hanselman in this episode of Next in Tech. Learn more: spglobal.com/nextintech

Where did all the servers go?

March 10, 2021 22:09 - 15 minutes - 36.3 MB

Dan Thompson, Principal Research Analyst for Multi-tenant Datacenters, and Eric Hanselman discuss the wild world of datacenters and what is left behind with the shift to remote work where many businesses are reducing their real estate footprint.  Learn more: spglobal.com/nextintech 

The Future of Work - the World of Workforce Experience and Productivity

March 02, 2021 19:38 - 18 minutes - 43.3 MB

In this episode of Next in Tech, Eric Hanselman and Senior Analyst Conner Forrest discuss the employee experience, what matters most to the workforce and the challenges businesses face to meet the priorities of their workforces. Conner also shares insight into the data 451 Research tracks around the Future of Work. Learn more: spglobal.com/nextintech 

COVID-19 Impact in 2020

February 23, 2021 23:00 - 19 minutes - 45.7 MB

In this episode, Melanie Posey and Liam Eagle discuss our research on COVID-19 and the impact it had on enterprise IT and the businesses that operate in that space through 451 Research's Voice of the Enterprise survey research. What have the top IT decision makers done to adapt, and what does the future look like? Learn more: spglobal.com/nextintech