Next in Tech
203 episodes - English - Latest episode: 20 days ago - ★★★★★ - 25 ratingsDefine your digital roadmap. Weekly podcasts featuring specialists from across the S&P Global Market Intelligence research team offer deep insights into what’s new and what’s next in technology, industries and companies as they design and implement digital infrastructure. To learn more, visit: https://www.spglobal.com/marketintelligence/en/topics/tmt-news-insights
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Episodes
Transformation of Customer Experience in 2020
February 17, 2021 16:23 - 19 minutes - 45.3 MBHost Eric Hanselman is joined by Sheryl Kingstone, who leads 451 Research's customer experience and commerce research, to discuss the changes to customer experience as a result of impacts from COVID-19 including the dramatic shift to mobile and how businesses are rethinking their customer experience journey. Recorded in December of 2020. Learn more: spglobal.com/nextintech
Origins of 451 Research: Part 2
February 09, 2021 21:48 - 12 minutes - 27.9 MBIn this episode of the Next in Tech podcast, host Eric Hanselman continues his discussion on why 451 Research, a technology research group within S&P Global Market Intelligence, was founded and why the market needed this insight — with two of the founders, William Fellows and Nick Patience. Learn more: spglobal.com/nextintech
Origins of 451 Research: Part 1
February 02, 2021 16:50 - 17 minutes - 41.2 MBIn this episode of the Next in Tech podcast, host Eric Hanselman discusses why 451 Research, a technology research group within S&P Global Market Intelligence, was founded and why the market needed this insight — with two of the founders, William Fellows and Nick Patience. Learn more: spglobal.com/nextintech