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Knowledgebase Ninjas
176 episodes - English - Latest episode: 27 days ago - ★★★★★ - 4 ratingsGowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.
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Episodes
"Managing Shareholders" with Chris Ward, Technical Writer @ Ethereum
March 04, 2020 10:00 - 32 minutes - 76.3 MBChris Ward, Technical Writer at Ethereum joins us to discuss his journey from developing into writing, the difficulty in getting accurate documentation related success metrics, using documentation internally.
Managing Shareholders with Chris Ward, Technical Writer @ Ethereum
March 04, 2020 10:00 - 32 minutesChris Ward, Technical Writer at Ethereum joins us to discuss his journey from developing into writing, the difficulty in getting accurate documentation related success metrics, using documentation internally.
Documentation Is An Option with Aaron Collier of Kiwi.com
February 26, 2020 10:00 - 13 minutesAaron Collier, Senior Technical Writer at Kiwi.com joins us to discuss the intersection between support and marketing, how to prioritise focus based on usage and the advise he would give to his 20 year old self.
"Documentation Is An Option" With Aaron Collier of Kiwi.com
February 26, 2020 10:00 - 13 minutes - 30.7 MBAaron Collier, Senior Technical Writer at Kiwi.com joins us to discuss the intersection between support and marketing, how to prioritise focus based on usage and the advise he would give to his 20 year old self.
"Documentation Is An Option" with Aaron Collier of Kiwi.com
February 26, 2020 10:00 - 13 minutes - 30.7 MBAaron Collier, Senior Technical Writer at Kiwi.com joins us to discuss the intersection between support and marketing, how to prioritise focus based on usage and the advise he would give to his 20 year old self.
"Unnecessary Words" with Nick Wittaker of Wolters Kluwer
February 19, 2020 10:00 - 13 minutes - 31.2 MBNick Wittaker, Documentation Manager at Wolters Kluwer joins us to discuss how knowing multiple languages helps with technical writing, cutting down on unnecessary words and being clear and concise.
Unnecessary Words with Nick Wittaker of Wolters Kluwer
February 19, 2020 10:00 - 13 minutesNick Wittaker, Documentation Manager at Wolters Kluwer joins us to discuss how knowing multiple languages helps with technical writing, cutting down on unnecessary words and being clear and concise.
"Unnecessary Words" With Nick Wittaker of Wolters Kluwer
February 19, 2020 10:00 - 13 minutes - 31.2 MBNick Wittaker, Documentation Manager at Wolters Kluwer joins us to discuss how knowing multiple languages helps with technical writing, cutting down on unnecessary words and being clear and concise.
"Writers Should Write Less" with Nibu Thomas of Whatfix
February 12, 2020 10:00 - 19 minutes - 44.6 MBNibu Thomas, Associate Director at Whatfix joins us to discuss how his support team's involved in the product development process, contextual content and why technical writers should write less.
Writers Should Write Less with Nibu Thomas of Whatfix
February 12, 2020 10:00 - 19 minutesNibu Thomas, Associate Director at Whatfix joins us to discuss how his support team's involved in the product development process, contextual content and why technical writers should write less.
"Writers Should Write Less" With Nibu Thomas of Whatfix
February 12, 2020 10:00 - 19 minutes - 44.6 MBNibu Thomas, Associate Director at Whatfix joins us to discuss how his support team's involved in the product development process, contextual content and why technical writers should write less.
"Users Want Self Help" With Khurshid Alam of Quick Heal Technologies
January 31, 2020 11:15 - 25 minutes - 59.7 MBKhurshid Alam, Documentation Lead at Quick Heal Technologies joins us to discuss migrating support from .pdf to a CMS, generating organic traffic and their agile documentation process.
"Users Want Self Help" with Khurshid Alam of Quick Heal Technologies
January 31, 2020 11:15 - 25 minutes - 59.7 MBKhurshid Alam, Documentation Lead at Quick Heal Technologies joins us to discuss migrating support from .pdf to a CMS, generating organic traffic and their agile documentation process.
Users Want Self Help with Khurshid Alam of Quick Heal Technologies
January 31, 2020 11:15 - 25 minutesKhurshid Alam, Documentation Lead at Quick Heal Technologies joins us to discuss migrating support from .pdf to a CMS, generating organic traffic and their agile documentation process.
"Documentation Isn’t Just One Thing" With Daniele Procida of Divio AG
January 31, 2020 11:00 - 17 minutes - 40.2 MBDaniele Procida, Community & Documentation Manager at Divio AG joins us to discuss how documentation doesn't have to be just one thing... it is actually multiple: tutorials, how-to guides, and reference material to name just a few.
"Documentation Isn’t Just One Thing" with Daniele Procida of Divio AG
January 31, 2020 11:00 - 17 minutes - 40.2 MBDaniele Procida, Community & Documentation Manager at Divio AG joins us to discuss how documentation doesn't have to be just one thing... it is actually multiple: tutorials, how-to guides, and reference material to name just a few.
Documentation Isn’t Just One Thing with Daniele Procida of Divio A
January 31, 2020 11:00 - 17 minutesDaniele Procida, Community & Documentation Manager at Divio AG joins us to discuss how documentation doesn't have to be just one thing... it is actually multiple: tutorials, how-to guides, and reference material to name just a few.
Never Straightjacket The Expert with Arjan Ros of Reynen Court LLC
January 31, 2020 10:15 - 24 minutesArjan Ros, Product Director at Reynen Court LLC joins us to discuss how he got into documentation, how to work with expert writers and who he brings in to collaborate on documentation.
"Never Straightjacket The Expert" with Arjan Ros of Reynen Court LLC
January 31, 2020 10:15 - 24 minutes - 57.3 MBArjan Ros, Product Director at Reynen Court LLC joins us to discuss how he got into documentation, how to work with expert writers and who he brings in to collaborate on documentation.
"Never Straightjacket The Expert" With Arjan Ros of Reynen Court LLC
January 31, 2020 10:15 - 24 minutes - 57.3 MBArjan Ros, Product Director at Reynen Court LLC joins us to discuss how he got into documentation, how to work with expert writers and who he brings in to collaborate on documentation.
"Welcome To Knowledgebase Ninjas" with Saravana Kumar of Document360
January 31, 2020 09:00 - 18 minutes - 43.4 MBSaravana Kumar, CEO at Kovai.io and Document360 joins us to understand why he choose to build Document360, how he initially got into and the benefits of proper documentation.
"Welcome To Knowledgebase Ninjas" With Saravana Kumar of Document360
January 31, 2020 09:00 - 18 minutes - 43.4 MBSaravana Kumar, CEO at Kovai.io and Document360 joins us to understand why he choose to build Document360, how he initially got into and the benefits of proper documentation.
Welcome To Knowledgebase Ninjas with Saravana Kumar of Document360
January 31, 2020 09:00 - 18 minutesSaravana Kumar, CEO at Kovai.co and Document360 joins us to understand why he choose to build Document360, how he initially got into and the benefits of proper documentation.
An Introduction with Gowri, Host Of The Knowledgebase Ninjas Podcast
January 22, 2020 15:00 - 2 minutesGowri Ramkumar, host of the Knowledgebase Ninjas podcast joins us to share why she started this podcast and why you should subscribe.
An Introduction with Gowri Ramkumar, Host Of The Knowledgebase Ninjas Podcast
January 22, 2020 15:00 - 2 minutes - 7.24 MBGowri Ramkumar, host of the Knowledgebase Ninjas podcast joins us to share why she started this podcast and why you should subscribe.
An Introduction With Gowri Ramkumar, Host Of The Knowledgebase Ninjas Podcast
January 22, 2020 15:00 - 2 minutes - 6.31 MBGowri Ramkumar, host of the Knowledgebase Ninjas podcast joins us to share why she started this podcast and why you should subscribe.