"Users Want Self Help" With Khurshid Alam of Quick Heal Technologies
Knowledgebase Ninjas
English - January 31, 2020 11:15 - 25 minutes - 59.7 MB - ★★★★★ - 4 ratingsManagement Business documentation knowledgebase technical writing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Documentation Isn’t Just One Thing with Daniele Procida of Divio A
Next Episode: "Writers Should Write Less" With Nibu Thomas of Whatfix
Khurshid Alam, Documentation Lead at Quick Heal Technologies joins us to discuss migrating support from .pdf to a CMS, generating organic traffic and their agile documentation process.