Driving Results Through Culture
137 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 2 ratingsCorporate culture geek S. Chris Edmonds helps leaders create purposeful, positive, productive work environments with an organizational constitution.
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Episodes
Culture Leadership Charge, Episode 107, December 2022: Build a Culture of Respect
December 13, 2022 22:34 - 3 minutes - 5.13 MBMost business leaders see their job as managing results. Results are important, but they’re only half the leaders’ job. The other half? Managing respect. Our experience and research lead us to this core truth of business leadership: Employes of all generations desire and deserve a work culture where they are respected and validated for their aligned ideas, efforts, and contributions, every day. When employees experience respect and validation, they bring their best. They proactively so...
Culture Leadership Charge, Episode 106 - October 2022
October 17, 2022 19:34 - 3 minutes - 4.71 MBWe’re not yet over the “Great Resignation.” The latest job report indicates that another 4.2 million US workers voluntarily quit in August 2022. LinkedIn’s 2022 Workforce Confidence Index found that nearly 25 percent of Gen-Z respondents and Millennials plan to change jobs in the next six months. This study found that Gen-Zs and Millennials deliberately seek careers that offer: Better alignment with their interests and values Opportunities to learn and practice new skills Better compe...
Culture Leadership Charge, Episode 106 - September 2022
September 05, 2022 20:33 - 4 minutes - 5.81 MBA month ago, the term “quiet quitting” hadn’t made much of a mark. A social media post on the concept went viral – and now everyone is talking about it. I was delighted to join BBC News’ The Context broadcast and speak to host Nuala McGovern about quiet quitting – and how business leaders can address it. This podcast includes the audio from the live broadcast on August 25, 2022. What is quiet quitting? It means employees are no longer going “above and beyond” – they’re doing exactly wh...
Culture Leadership Charge - BBCtv Interview - September 2022
September 05, 2022 20:33 - 4 minutes - 5.81 MBA month ago, the term “quiet quitting” hadn’t made much of a mark. A social media post on the concept went viral – and now everyone is talking about it. I was delighted to join BBC News’ The Context broadcast and speak to host Nuala McGovern about quiet quitting – and how business leaders can address it. This podcast includes the audio from the live broadcast on August 25, 2022. What is quiet quitting? It means employees are no longer going “above and beyond” – they’re doing exactly wh...
Culture Leadership Charge, Episode 105, July 2022 - How does your culture rate?
July 10, 2022 20:19 - 3 minutes - 5.41 MBCompanies around the globe are short-staffed. Leaders have tried to boost hiring through higher wages and even bonuses, but staffing shortages continue. The problem? Many business leaders want to return to the “old normal” but employees and candidates don’t want “old normal.” A new Deloitte study found the top four things Gen-Y and Gen-Z workers want include work/life balance, development opportunities, higher salaries, and a positive culture. Money isn’t their primary driver. What mu...
Culture Leadership Charge, Episode 104 - "No one talks about Bruno."
June 13, 2022 15:18 - 4 minutes - 5.95 MBAbout that title? We’ll get to Bruno in a minute. The foundational principle of our book, Good Comes First, is that today’s leaders must make RESPECT as important as RESULTS, every day. My colleague and co-author, Mark Babbitt, and I were keynoting a conference. In our presentation, we share this fundamental model - the Performance-Values Matrix. Once you formalize performance expectations AND values expectations, players categorize themselves into one of four quadrants. The upper ri...
Culture Leadership Charge - Episode 103: Find Your Culture "Sweet Spot"
May 17, 2022 00:57 - 4 minutes - 5.58 MBMost of you know me as a speaker, writer, and consultant. Some of you know that I’m a working musician on the side. I grew up in California in the ’50’s and ’60’s. I watched great artists playing cool guitars - and I fell in love with stringed instruments. I’ve been collecting them since college. To stay healthy, stringed instruments need one thing every minute of every day: proper humidity. These instruments are made of wood - wood that reacts to the environment they’re in. Acoustic ins...
Culture Leadership Charge - Define & Align to Servant Purpose
April 12, 2022 20:23 - 3 minutes - 5.15 MBIn our new book, Good Comes First, co-author Mark Babbitt and I propose four culture cornerstones that are the foundation of an uncompromising work culture. These cornerstones help align people and practices to your ideal work culture. Our first cornerstone, “Live Our Servant Purpose,” enables leaders, employees, contractors, and even customers to see that your company serves a purpose other than just making money. What is a “servant purpose”? A servant purpose describes how or what ...
Culture Leadership Charge - Preconceived Notions May Steer You Wrong
March 15, 2022 15:26 - 3 minutes - 4.89 MBBusiness leaders today have a lot on their minds – and on their plates. They juggle hiring challenges. Mask mandates. Retaining talented players. Vaccine guidelines. Supply chain issues. Generating revenue. All these tasks are demanding, requiring attention and intention every minute. Yes, these are important considerations in today’s business environment. However, they are not the ONLY important considerations. Leaders may have a preconceived notion about these considerations: “This i...
Culture Leadership Charge - Learning from a Chiropractor
January 15, 2022 18:25 - 3 minutes - 4.9 MBI’m old. Over the years, back and neck pain caused me to hold my neck & shoulders & back very tightly – so moving wouldn’t hurt. Those tight muscles learned to be inflexible and immovable – so I wouldn’t hurt. Muscles are incredibly powerful. If they learn to be inflexible and immovable, they act like bones – firm and solid. That firmness causes muscles to adhere to other muscles (for greater inflexibility) which compresses nerves. The result was a pinched nerve in my neck. Two surgeries...
Culture Leadership Charge - Leaders, Here's Your 2022 Call to Action
December 18, 2021 21:05 - 3 minutes - 4.63 MBI’m reflecting on an anniversary this month. Twenty-eight years ago this month I had a heart attack. It was not how I planned to spend the day. Thanks to exceptional health professionals, dedicated family, and the grace of God, I survived. Like many others who have experienced a significant health issue, my heart attack caused me to reflect on my life. I knew my job at the time was not a great fit for me. I was not using my talents to proactively serve others. So, I left that role an...
Culture Leadership Charge - Hiring Issues? Do these 3 things to boost retention.
November 12, 2021 17:08 - 3 minutes - 5.14 MBIf you’re trying to hire staff right now, you’re not having fun. The US Federal Reserve Bank in September estimated that the average time required to fill an open job rose from 20 days to 50 days over the previous four months. And a new global McKinsey study found that 40% of respondents are somewhat likely to quit in the next three to six months. 18% of those said their intentions to quit ranged from likely to almost certain. This study also revealed why so many employees are ready to w...
Culture Leadership Charge - Respect Must Come First
October 12, 2021 15:41 - 3 minutes - 4.99 MBYears ago, a friend received some brilliant leadership advice from a mentor. The mentor said, “How you treat people today becomes conversation around their dinner table tonight.” Today, it’s not just dinner table conversations that leaders need to be aware of. It’s Glassdoor.com and social media platforms where examples of great or lousy leadership efforts go viral with just a click! As a culture geek, I’m constantly asking people what their company’s work culture is like. People are sur...
Good Comes First - Leaders Model the Culture They Want
September 20, 2021 17:21 - 5 minutes - 7.75 MBToday’s video features Good Comes First book co-authors Mark Babbitt and yours truly discussing a core foundation of a purposeful, positive, productive work culture. Here’s an excerpt. Mark: “I often say, Chris, that most of what I learned about leadership was on the baseball field as a coach for three decades now. On the diamond, I learned that if you set rules and then you don’t follow those rules yourself – for instance, if you say showing up late to practice is unacceptable, but then ...
Good Comes First - Make Values Measurable AND Socially Relevant
September 06, 2021 21:31 - 5 minutes - 7.49 MBToday’s podcast features Good Comes First book co-authors Mark Babbitt and Chris Edmonds discussing a core foundation of uncompromising work cultures - making values measurable AND socially relevant. Here’s an excerpt. Chris: “What I find when I, you and I both experienced that as we work with leaders to help them define what values mean, what does respect mean? What are the two or three behaviors that you want? Teamwork? To demonstrate with each other, with their bosses. You want bosses t...
Good Comes First - Teaching leaders to make respect as important as results
August 03, 2021 22:25 - 3 minutes - 5.39 MBToday’s video features Good Comes First book co-authors Mark Babbitt and yours truly discussing what it takes to build and sustain an uncompromising work culture. Here’s an excerpt. Chris: Once leaders get to a stage where they realize “This is not sustainable. We’re not going to be able to attract the kind of talent we need. We’re not going to be able to manage using, you know, everybody around the conference room table so I can yell at you!” A toxic work culture doesn’t translate to glob...
Good Comes First - Why attrition can be your friend during culture refinement
July 23, 2021 15:43 - 5 minutes - 7.8 MBToday’s video features Good Comes First book co-authors Mark Babbitt and Chris Edmonds discussing what it takes to build and sustain an uncompromising work culture. Here’s an excerpt. Mark: Chris, in the book we talk about not just what it takes for leaders to become change champions, but how to build a team that will support, live, model a good comes first work culture. And the reality is this is not always an easy process. It takes months and years to actually execute. One of the crite...
Good Comes First - There's no labor shortage. There's a respect shortage.
July 19, 2021 17:41 - 4 minutes - 5.87 MBToday’s video features Good Comes First book co-authors Mark Babbitt and Chris Edmonds (yours truly) discussing what it takes to build and sustain an uncompromising work culture. Here’s an excerpt. Mark: “Let’s talk about this ‘old normal, new normal.’ What we’re doing with Good Comes First is creating a new normal or creating a means by which to generate a new normal. We don’t have to go back to a toxic work culture. One of the things we’re seeing in the news as we talk today is this conc...
Good Comes First - Why focus on work culture now?
June 15, 2021 17:27 - 3 minutes - 5.18 MBToday’s video features Good Comes First book co-authors Mark Babbitt and me discussing what it takes to build and sustain an uncompromising work culture. Here’s an excerpt. Mark: Chris, a question I get often is not so much why this book, but why now? We’re coming out of this strange phase of business with a pandemic. And so, what does why now mean to you? Chris: The idea of having leaders be interested in doing better, doing different . . . they can see the flaws of their operation, but...
Culture Leadership Charge - The one lever great leaders rely upon
April 14, 2021 22:45 - 3 minutes - 5.17 MBIf you’ve been following my thinking over the past 20+ years, you know I coach senior leaders to define their desired culture, align their desired culture, and refine their desired culture. Defining your desired culture is the easy part. Aligning and refining demands that leaders lean on the accountability lever, holding leaders and team members throughout their organization accountable for both respect and results, every day. Workplace accountability means that 1) people understand what...
Culture Leadership Charge - Build a Good Comes First Work Culture
March 19, 2021 17:59 - 3 minutes - 4.75 MBFor decades, talented people have tolerated old-school leaders that put results before respect. Now is the time for leaders to create a work culture where good comes first for every employee—in every interaction – and where the doing of good leads directly to improved productivity, better customer service, increased retention rates, passionate employees, and higher profits. Employees – your team leaders and team members – deserve a work environment that treats them, their efforts, their id...
Culture Leadership Charge - 3 Significant Costs of a Disrespectful Work Culture
February 19, 2021 17:14 - 3 minutes - 4.61 MBWhat is your stress level? What are your employees’ stress levels? The pandemic has placed tremendous burdens on every human—and every company – on the planet. Closed businesses and lost jobs have taken a significant toll on the economy and human wellbeing. Stress is at an all-time high. A 2020 Harris Poll found that US adults’ average stress level was 5.4 (on a 10-point scale). This rating is significantly higher than the 2019 average stress level of 4.9. Parents with children under t...
Culture Leadership Charge - Measure, Monitor, & Reward RESPECT
January 11, 2021 22:06 - 3 minutes - 4.62 MBYou measure results religiously. How often do you measure how well you and your company’s formal leaders treat others in your work culture? Just as you measure progress towards desired results regularly, you must measure progress towards desired respect regularly. You must gather objective feedback through regular assessments – at least twice annually – that enable employees to rate how well your company’s leaders model your values and behaviors. By measuring values and respect in a fo...
Culture Leadership Charge - Diversity, Inclusion, and Voting
November 19, 2020 20:36 - 3 minutes - 4.32 MBThe 2020 election presents a constitutional opportunity for the USA. Voter turnout - about 65% as of today's counts - is the highest it's been here in over 100 years! And - that high mark here falls short of the voter participation in other developed countries like Belgium (87% in 2014), Sweden (82% in 2014), and Denmark (80% in 2015). Our states have the responsibility to ensure that every citizen of voting age casts their vote in every election. What is required of states to increase...
Culture Leadership Charge - "What Do You Do?"
October 23, 2020 18:30 - 3 minutes - 4.11 MBUs Westerners have the unfortunate tendency to link our identity to what we do for a living. “I’m a plumber,” one says, or “I’m a teacher,” another says. When someone asks me what I do – often on an airplane – I might answer, “I’m a speaker,” or “I’m an author,” or “I’m an executive consultant.” I’m answering truthfully; those are things I do. Often. And, I might add, I do them really well. But I am not what I do. Neither are you. Who we are is different than what we do. Sometimes I’...
Culture Leadership Charge - Good Comes First
September 17, 2020 17:45 - 3 minutes - 4.63 MBThe pandemic has caused immeasurable harm to the economy. Some businesses are operating at 50% capacity while others are closing – or are on the verge. Some employees are able to work from home while many have been laid off. And social injustice and racial inequity are at the forefront. These issues can no longer be ignored – in our society, in our workplaces . . . anywhere. Moving forward, employees expect companies to make morally just decisions. They expect respect. They expect to hav...
Culture Leadership Charge - A Crisis of Culture
August 16, 2020 19:19 - 3 minutes - 4.39 MBIn July 2020, results of an investigation reveal multiple current and former employees of The Ellen Degeneres Show reporting racism, bullying, sexual harassment, and intimidation by executive producers and other senior staff. Her show is deep in a crisis of culture. Ellen herself was not the cause of the toxic environment – but she was insulated from the day-to-day employee experiences. Ellen wrote a letter to staff members expressing her disappointment at the toxicity of the show’s cu...
Culture Leadership Charge - Validate Employee Contributions
July 05, 2020 21:09 - 3 minutes - 4.56 MBHow often do you receive praise or recognition at work? We’ve had bosses that expressed gratitude well and bosses that never did it. To understand the impact of expressed gratitude, let’s look at three common types: praise, recognition, and validation. By praise, I mean the communication of appreciation for a person’s ideas, efforts, or contributions. Expressing praise can be as simple as writing or emailing a thank you note or calling a person up to thank them verbally. Praise has the l...
Culture Leadership Charge, Episode 85 - Rise Up
June 08, 2020 15:44 - 3 minutes - 5.21 MBThis is an important point in time for our country’s republic. Society is bent, if not broken. George Floyd’s death has generated international protests - most of them peaceful, calling for an end to racial bias and discrimination from police. Society has a bigger problem, I believe - and the time has come to address the broader implications of discrimination. We must eliminate systematic racial bias and discrimination from our society. Now is the time for white people to work toge...
Culture Leadership Charge - Rise Up
June 08, 2020 15:44 - 3 minutes - 5.21 MBThis is an important point in time for our country’s republic. Society is bent, if not broken. George Floyd’s death has generated international protests - most of them peaceful, calling for an end to racial bias and discrimination from police. Society has a bigger problem, I believe - and the time has come to address the broader implications of discrimination. We must eliminate systematic racial bias and discrimination from our society. Now is the time for white people to work toge...
Culture Leadership Charge - Leadership Audit
May 15, 2020 16:17 - 3 minutes - 4.81 MBWe’re living in unprecedented times. With non-essential businesses closed and many people working from home, the world of work looks very different than it did three months ago. The demands on folks working from home are extensive. Besides experiencing anxiety about the well-being of their family, friends, and community, team members are juggling multiple requirements that are new, different, and exhausting. To lead effectively under normal circumstances is not easy. To do so under these...
Culture Leadership Charge - Instead of Crisis Planning, do this
April 13, 2020 15:12 - 3 minutes - 4.77 MBNew data coming out of Wuhan is showing that Covid-19 may be far deadlier than originally thought. Moreover, none of us knows what our economy will look like after the virus has run its course (or, more optimistically, after a vaccine is implemented.) The big, glaring takeaway? As leaders, we can no longer arrange our thinking and actions around crisis planning. Crisis planning runs on adrenaline and an unspoken assumption that this is a short-term challenge. Coronavirus is not. In fundame...
Culture Leadership Charge - Build a Stress-Purging Culture
March 17, 2020 16:12 - 3 minutes - 4.9 MBDoes your work culture amp up stress – or does it purge stress? Stress is an emotion that’s created by limbo. If team members don’t know answers to questions like, “What should I do?” or “What if x, y, or z happens?“, they experience greater stress. Greater stress means they can’t act. They can’t move forward. And they worry about every single bad thing that could happen when they do take action. Workplace cultures riddled with stressed-out people are environments built on uncertainty — ...
Culture Leadership Charge - Make Culture Change Stick
January 16, 2020 16:42 - 3 minutes - 4.94 MBWhat is your company’s servant purpose – its present day “reason for being”? Most companies do not go to the length required to formalize their servant purpose and then communicate frequently to team members how their work contributes to that higher purpose. Recent research from Gallup notes that only 4 in 10 US employees agree that they know what their company stands for and what makes it different from their competitors. Higher purpose has been shown to boost company performance. A 2...
Culture Leadership Charge - The Service Advantage
December 15, 2019 20:15 - 3 minutes - 4.47 MBTo what degree does your organization demonstrate service to others? As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose - a concise statement of what their company does, for whom, and “to what end.” The “to what end” piece is critical because it describes how what their company does improves customers’ quality of life. It formalizes the company’s desire to serve others. Demonstrating service to others definitely brings benefit...
Culture Leadership Charge - The Cost of Rudeness
November 18, 2019 20:25 - 3 minutes - 4.48 MBTo what degree might rudeness impact team performance - and team member performance - in your workplace? Rudeness and incivility is rampant in our organizations. A 2013 study featured in the Harvard Business Review found that 98% of employees reported experiencing incivility at work by bosses and peers. Individual reactions to incivility include: 48% intentionally decreased their work effort. 38% intentionally decreased the quality of their work. 63% lost work time avoiding the offen...
Culture Leadership Charge - A Great Place to Work
November 11, 2019 17:16 - 3 minutes - 4.38 MBHere’s a hypothetical situation. One of your good friend’s oldest child is looking for a new job. This friend tells you that his daughter is considering applying to a number of organizations, including your company. The friend asks you a vital question: “Is your company a great place to work?” For many of us, we’d have a tough time giving our company – and our company’s culture – a “great place to work” rating. It might be an “OK” place to work – but not great. The problem is that far ...
Culture Leadership Charge - The Gender Happiness Gap
October 21, 2019 16:25 - 3 minutes - 4.46 MBDoes your workplace treat men differently than women? Your initial reaction might be, “My company pays women less than men.” Pay inequity is an issue that is gaining attention, though too few organizations are taking aggressive steps to solve that gap. Our challenge is that women experience greater workplace gaps than just salary. TINYpulse’s new Gender Equity Report examines data from over 200,000 employees in 488 global organizations to understand the female experience in today’s wor...
Culture Leadership Charge - Do What GREAT Partners Do
October 07, 2019 22:04 - 3 minutes - 4.4 MBAre you a great partner, at work and in life, to those around you? Relationships with our work peers, friends, family, neighbors, or even strangers are not always healthy. Yet numerous research studies provide indisputable evidence that positive relationships lead to greater well-being and longer life. Most of us humans realize that we could serve others more effectively. Often, our selfish desires quash our ability to see opportunities to serve – and to act on those opportunities. Wha...
Culture Leadership Charge - Refine Your Desired Culture
September 16, 2019 16:27 - 3 minutes - 4.59 MBI am often asked about my three-phase culture refinement process. Today I’ll share how the third phase – “refine” – ensures the effective evolution of your purposeful, positive, productive work culture. My approach is founded on this hard fact – senior leaders must drive and champion their organization’s culture. They are ultimately responsible for clarity of and demonstration of the organization’s servant purpose, values and behaviors, strategies, and goals. They can’t delegate this respo...
Culture Leadership Charge - Align Your Desired Culture
September 02, 2019 15:16 - 3 minutes - 4.64 MBI am often asked about my three-phase culture refinement process. Today I’ll share how the second phase – “align” – creates commitment for your purposeful, positive, productive work culture. My approach is founded on this hard fact – senior leaders must drive and champion their organization’s culture. They are ultimately responsible for clarity of the organization’s servant purpose, values and behaviors, strategies, and goals. They can’t delegate this responsibility to any one or to any ot...
Culture Leadership Charge, Episode 72 - Define Your Desired Culture
August 19, 2019 19:55 - 3 minutes - 4.89 MBI am often asked about my three-phase culture refinement process. Today I’ll share how the first phase – the “define” stage – creates a foundation for your purposeful, positive, productive work culture. My approach is founded on this hard fact – senior leaders must drive and champion their organization’s culture. They are ultimately responsible for clarity of the organization’s servant purpose, values and behaviors, strategies, and goals. They can’t delegate this responsibility to HR or an...
Culture Leadership Charge - Have a culture problem? Don't hesitate to fix it.
August 05, 2019 16:58 - 3 minutes - 4.34 MBWhen leaders find undeniable data that their work culture is bent or broken, they must address the problem immediately. In recent days, two highly-regarded work cultures have been faced with such undeniable data. In one case, 16 US Marines were arrested on their Southern California base, on suspicion of drug offenses and smuggling of undocumented migrants. In the second case, Rear Admiral Collin Green communicated to all SEAL team leaders and members that, “We have a problem.” In res...
Culture Leadership Charge - Learn Your Real Culture
July 15, 2019 15:37 - 3 minutes - 4.42 MBHow healthy is your work culture? The reality is that senior leaders can’t improve their work culture unless they understand the real condition of their current work culture. Here are three ways to solve that problem. First, ask. This is an informal way of gathering information about cultural health. One of my clients spends three hours a week to “stay connected” to team members and team leaders across the organization. Second, measure. This is a more formal way of gathering informat...
Culture Leadership Charge - Create an Inclusive Culture
July 01, 2019 14:59 - 3 minutes - 4.48 MBCreating an inclusive culture requires shifts in thinking, recruiting, hiring, and operating. Our biases are not obvious to us – yet these biases inhibit the creation of truly diverse and productive work cultures. I’m always looking for unique, healthy work cultures. I learned about Five Points Academy through an insightful TechCrunch article by Ken Kao. The academy’s owners focused on creating a community where everyone was welcomed. One owner, Steve said, “By not having the right cultu...
Culture Leadership Charge - The Leader's Most Powerful Tool
June 17, 2019 15:20 - 3 minutes - 4.62 MBThe leader’s most powerful tool boils down to two compelling words: “Thank you.” Before you dismiss this idea, let’s look at the science behind the expression of gratitude – in our homes, schools, communities, and workplaces. Author, professor, and scientist Robert Emmons shares research that found people that practice gratitude enjoy significant physical, psychological, and social benefits. Some of those benefits include a stronger immune system, lower blood pressure, higher levels of p...
Culture Leadership Charge - "In Tune" with the Employee Experience
June 03, 2019 16:46 - 3 minutes - 4.65 MBHow do leaders in your organization keep their “fingers on the pulse” of the employee experience? To stay in tune with employee perceptions and with the employee experience, leaders must make “being attuned” a priority. They must invest time and energy regularly to ask, learn, and modify. First, ask. There are a number of effective ways to gain reliable, valid insights from employees. Use a variety of different methods regularly – from one-on-ones to informal meetups with senior lead...
Culture Leadership Charge - Work Culture is in the Leader's Hands
May 20, 2019 15:28 - 3 minutes - 4.23 MBI am working on my next book, which I’m writing with the brilliant Mark Babbitt. It’s in the proposal stage and you’ll hear much more about our book in the months to come. In our research and interviews, two consistent themes are apparent: * first, the failure of leaders to improve employee engagement or the employee experience over the past 30 years, and * second, the failure of leaders in the past 10 years to adapt workplace assumptions, practices, and structure to accommodate youn...
Culture Leadership Charge - A Better Way to Build a Team
May 06, 2019 15:10 - 3 minutes - 4.64 MBHow many of you have done team building activities with work groups? We’ve all done events like bowling or tower building or trust falls. How often, though, have those activities translated into sustained healthier work relationships? Not very often. Does that mean team building is a worthless endeavor? Not at all. Effective teamwork lies at the heart of most good things that happen in workplaces. Teams with purposeful, positive, productive work cultures accomplish things that separa...
Culture Leadership Charge - Insights from a Healthy Work Culture
April 15, 2019 15:12 - 3 minutes - 4.59 MBI’m fascinated to learn how companies with purposeful, positive, productive work cultures make that happen – and make sure it keeps happening every day. We got a wonderful “behind the scenes” look recently at one of Glassdoor’s 2019 Employee’s Choice Best Places to Work – Trader Joe’s. Last month, a Trader Joe’s employee opened a discussion on Reddit, inviting questions about the unique work culture there, why employees are so happy there, and more. In response to “why are employees so...