The Dental A Team Podcast

#263: Workshop Wednesday: ~ Patient Flow ~

September 16, 2020 11:00 - 1 hour - 53.9 MB

Establishing killer patient flow is part of the Dental A-Team’s 12 systems comprehensive success cycle, and in this episode, they’re teaching you how to get it done... Continue Reading...

#262: You Need the Help

September 15, 2020 11:00 - 31 minutes - 23.9 MB

Dr. Summer Kassmel and Kiera are here today to talk to you about the difference between a personal assistant and executive assistant, and why you definitely need the help... Continue Reading...

262: You Need the Help

September 15, 2020 11:00 - 31 minutes - 23.9 MB

Dr. Summer Kassmel and Kiera are here today to talk to you about the difference between a personal assistant and executive assistant, and why you definitely need the help... Continue Reading...

261: Associate to Owner, Taking the Leap

September 10, 2020 11:00 - 47 minutes - 41.5 MB

Yogi Dentist aka Dr. Jenny Perna is part of the Dental A-Team! Dr. Perna talks with Kiera about her role as an associate dentist, her hunt to buy her own practice, and the lessons she’s learning to prepare her to become a practice owner...Continue Reading...

#260: Do You Zig When Others Zag?

September 09, 2020 11:00 - 1 hour - 51.5 MB

Kiera’s a guest on Art of Dental Finance and Management with Art Wiederman, sharing Dental A-Team tips to make your dental practice better than ever. Topics covered in Kiera and Art’s conversation include how to hire an A-team member; the best questions to ask during an interview; how to minimize cancellations; and so much more!... Continue Reading...

260: Do You Zig When Others Zag?

September 09, 2020 11:00 - 1 hour - 51.5 MB

Kiera’s a guest on Art of Dental Finance and Management with Art Wiederman, sharing Dental A-Team tips to make your dental practice better than ever. Topics covered in Kiera and Art’s conversation include how to hire an A-team member; the best questions to ask during an interview; how to minimize cancellations; and so much more!... Continue Reading...

259: Outsourcing is Your Friend

September 08, 2020 11:00 - 22 minutes - 17.3 MB

Dr. Summer Kassmel joins Kiera to talk about solutions for outsourcing! Now before you panic over the idea of incorporating a call center into your practice, let us talk you through it. Kiera and Dr. Kassmel share their experiences with outsourcing, good examples of who you can hire, and why outsourcing can be so effective in the COVID time...Continue Reading...

#259: Outsourcing is Your Friend

September 08, 2020 11:00 - 22 minutes - 17.3 MB

Dr. Summer Kassmel joins Kiera to talk about solutions for outsourcing! Now before you panic over the idea of incorporating a call center into your practice, let us talk you through it. Kiera and Dr. Kassmel share their experiences with outsourcing, good examples of who you can hire, and why outsourcing can be so effective in the COVID time...Continue Reading...

#258: The Comeback Challenge

September 07, 2020 11:00 - 15 minutes - 13.4 MB

It’s a tough time for dental offices (and a whole lot of other businesses) right now, but the difference between others and you is that you have the Dental A-Team in your court! To help rebuild what COVID has destroyed, we’re starting the Comeback Challenge 2020 on September 14! This free challenge will run for five days and help re-inspire you and your team to come back better than ever! The DAT will be talking scheduling, shifting mindsets, billing, and more … It’s all at www.TheDentalA...

258: The Comeback Challenge

September 07, 2020 11:00 - 15 minutes - 13.4 MB

It’s a tough time for dental offices (and a whole lot of other businesses) right now, but the difference between others and you is that you have the Dental A-Team in your court! To help rebuild what COVID has destroyed, we’re starting the Comeback Challenge 2020 on September 14! This free challenge will run for five days and help re-inspire you and your team to come back better than ever! The DAT will be talking scheduling, shifting mindsets, billing, and more … It’s all at www.TheDentalA...

257: The And Asset

September 03, 2020 11:00 - 1 hour - 56.1 MB

Joining the Dental A-Team family today is Caleb Guilliams, founder and CEO of Better Wealth Solutions and a financial extraordinaire! Ladies and gentlemen, it’s time to start using money as a tool in your practice, and Caleb is a wealth of knowledge for doing that...Continue Reading...

#257: The And Asset

September 03, 2020 11:00 - 1 hour - 56.1 MB

Joining the Dental A-Team family today is Caleb Guilliams, founder and CEO of Better Wealth Solutions and a financial extraordinaire! Ladies and gentlemen, it’s time to start using money as a tool in your practice, and Caleb is a wealth of knowledge for doing that...Continue Reading...

256: Workshop Wednesday: Treatment Planning 2.0

September 02, 2020 11:00 - 1 hour - 48.8 MB

This episode focuses on the shift to take from implementing basic procedures to something more advanced... Continue Reading...

#256: Workshop Wednesday: Treatment Planning 2.0

September 02, 2020 11:00 - 1 hour - 48.8 MB

This episode focuses on the shift to take from implementing basic procedures to something more advanced... Continue Reading...

#255: Learn to Pivot, Not Endure

September 01, 2020 11:00 - 26 minutes - 20.2 MB

Dr. Kassmel and Kiera talk about the challenges COVID-19 has brought forward, and why/how dental teams should be able to pivot rather than just endure... Continue Reading...

255: Learn to Pivot, Not Endure

September 01, 2020 11:00 - 26 minutes - 20.2 MB

Dr. Kassmel and Kiera talk about the challenges COVID-19 has brought forward, and why/how dental teams should be able to pivot rather than just endure... Continue Reading...

#254: Breaking Dentistry Norms

August 27, 2020 11:00 - 50 minutes - 38.4 MB

This episode is all about standing out as a dental practice and establishing REAL relationships with your patients, something Dr. Joves has dedicated her life to. She and Kiera talk about Smile & Co.’s approach to dentistry and how and why she stands out... Continue Reading...

254: Breaking Dentistry Norms

August 27, 2020 11:00 - 50 minutes - 38.4 MB

This episode is all about standing out as a dental practice and establishing REAL relationships with your patients, something Dr. Joves has dedicated her life to. She and Kiera talk about Smile & Co.’s approach to dentistry and how and why she stands out... Continue Reading...

#253: Workshop Wednesday: Treatment Planning Made Simple

August 26, 2020 11:00 - 1 hour - 55.3 MB

It’s time for another Workshop Wednesday! In today’s proactive lesson, the Dental A-Team teaches the best way to present a treatment plan, laying out the steps and the best way to perform them...Continue Reading...

253: Workshop Wednesday: Treatment Planning Made Simple

August 26, 2020 11:00 - 1 hour - 55.3 MB

It’s time for another Workshop Wednesday! In today’s proactive lesson, the Dental A-Team teaches the best way to present a treatment plan, laying out the steps and the best way to perform them...Continue Reading...

#252: Dentistry Uncensored Crossover!

August 25, 2020 11:00 - 1 hour - 53 MB

Kiera joins Howard Farran on his podcast, Dentistry Uncensored, to talk about the common topics heard today in the world of dentistry. The two discuss the growth of practices, work-life balance, the pros and cons of office managers, the best practice management system, and the turnover of millennials... Continue Reading...

252: Dentistry Uncensored Crossover!

August 25, 2020 11:00 - 1 hour - 53 MB

Kiera joins Howard Farran on his podcast, Dentistry Uncensored, to talk about the common topics heard today in the world of dentistry. The two discuss the growth of practices, work-life balance, the pros and cons of office managers, the best practice management system, and the turnover of millennials... Continue Reading...

#251: Overcoming Your Limiting Beliefs

August 20, 2020 11:00 - 26 minutes - 24.1 MB

Here’s to becoming scholars of dentistry — and in this episode, that means living life on your own terms and in a positive state. Kiera shares her limiting beliefs and what she’s done to overcome them...Continue Reading...

251: Overcoming Your Limiting Beliefs

August 20, 2020 11:00 - 26 minutes - 24.1 MB

Here’s to becoming scholars of dentistry — and in this episode, that means living life on your own terms and in a positive state. Kiera shares her limiting beliefs and what she’s done to overcome them...Continue Reading...

#250: Magic Phrases and Pre-Payments

August 19, 2020 11:00 - 1 hour - 62.1 MB

We’re diving back into working together in our DAT workshops! Today’s topic: the magic phrases to use in scheduling and how to best deal with pre-payments... Continue Reading...

250: Magic Phrases and Pre-Payments

August 19, 2020 11:00 - 1 hour - 62.1 MB

We’re diving back into working together in our DAT workshops! Today’s topic: the magic phrases to use in scheduling and how to best deal with pre-payments... Continue Reading...

#249: “Here’s a Coin; Fix My Tooth with Dr. Howard Farran"

August 18, 2020 11:00 - 1 hour - 47.7 MB

The amazing Howard Farran joins the Dental A-Team podcast! In this episode, Kiera and Dr. Farran cover a bunch of topics, giving you, dear listeners, inspiration for the job you love... Continue Reading...

249: “Here’s a Coin; Fix My Tooth with Dr. Howard Farran"

August 18, 2020 11:00 - 1 hour - 47.7 MB

The amazing Howard Farran joins the Dental A-Team podcast! In this episode, Kiera and Dr. Farran cover a bunch of topics, giving you, dear listeners, inspiration for the job you love... Continue Reading...

#248: Tips That Will Change How and Who You Hire

August 13, 2020 11:00 - 21 minutes - 17.6 MB

The Dental A-Team recently hired four different people in a week and a half. Yeah, we hear your hiring woes … but in this episode we have tips that will change for the better the way you hire for your practice, as well as the quality of people you hire... Continue Reading...

248: Tips That Will Change How and Who You Hire

August 13, 2020 11:00 - 21 minutes - 17.6 MB

The Dental A-Team recently hired four different people in a week and a half. Yeah, we hear your hiring woes … but in this episode we have tips that will change for the better the way you hire for your practice, as well as the quality of people you hire... Continue Reading...

#247: Workshop Wednesday: Building Blocks

August 12, 2020 11:00 - 1 hour - 44 MB

It’s time to get down and dirty … with scheduling. This workshop episode will teach you step by step how to be proactive with your scheduling, not reactive...Continue Reading...

247: Workshop Wednesday: Building Blocks

August 12, 2020 11:00 - 1 hour - 44 MB

It’s time to get down and dirty … with scheduling. This workshop episode will teach you step by step how to be proactive with your scheduling, not reactive...Continue Reading...

#246: Investment During the Pandemic

August 11, 2020 11:00 - 34 minutes - 26.9 MB

Paul Moore, investment guru, is back to talk about where you can put your money during the COVID-19 pandemic, specifically self-storage investment... Continue Reading...

246: Investment During the Pandemic

August 11, 2020 11:00 - 34 minutes - 26.9 MB

Paul Moore, investment guru, is back to talk about where you can put your money during the COVID-19 pandemic, specifically self-storage investment... Continue Reading...

245: Hot Topic- Schedules Falling Apart

August 06, 2020 11:00 - 22 minutes - 17.8 MB

Kiera and Tiffanie team up to talk about what they’ve been hearing about most from the offices they’re working in, including schedules falling apart, case acceptance going down, and troubling communication...Continue Reading...

#245: Hot Topic- Schedules Falling Apart

August 06, 2020 11:00 - 22 minutes - 17.8 MB

Kiera and Tiffanie team up to talk about what they’ve been hearing about most from the offices they’re working in, including schedules falling apart, case acceptance going down, and troubling communication...Continue Reading...

#244: Workshop Wednesday: The Hardest Part

August 05, 2020 11:00 - 1 hour - 50.9 MB

It’s time for Workshop Wednesday! This episode continues the conversation about operations manuals, and this time specifically we’re talking visions, missions, and core values...Continue Reading...

244: Workshop Wednesday: The Hardest Part

August 05, 2020 11:00 - 1 hour - 50.9 MB

It’s time for Workshop Wednesday! This episode continues the conversation about operations manuals, and this time specifically we’re talking visions, missions, and core values...Continue Reading...

#243: Vomit, Stress, Then Pivot

August 04, 2020 11:00 - 18 minutes - 15.4 MB

Gross title, but hear us out. The DAT’s podcast episode theme today is all about being relentless in spite of the complicating times we’re in — and we haven’t been immune to struggles... Continue Reading...

243: Vomit, Stress, Then Pivot

August 04, 2020 11:00 - 18 minutes - 15.4 MB

Gross title, but hear us out. The DAT’s podcast episode theme today is all about being relentless in spite of the complicating times we’re in — and we haven’t been immune to struggles... Continue Reading...

#242: EFTs: The Wave of the Future

July 30, 2020 11:00 - 17 minutes - 14 MB

Sarah O'Brien, our billing guru specialist, is back to talk about electronic fund transfers (EFTs), forms of payment from insurance companies where money is deposited into a bank account... Continue Reading...

242: EFTs: The Wave of the Future

July 30, 2020 11:00 - 17 minutes - 14 MB

Sarah O'Brien, our billing guru specialist, is back to talk about electronic fund transfers (EFTs), forms of payment from insurance companies where money is deposited into a bank account... Continue Reading...

#241: Workshop Wednesday: How to do the How-tos

July 29, 2020 11:00 - 1 hour - 45.9 MB

It’s operations manual perfect, part two! To fully enjoy this episode, make sure you listen to part one (linked here) of our Workshop Wednesday series. Part one covered job descriptions and flow protocols for six different positions in your practice. Part two, this episode, teaches you how to create the perfect protocol for those positions, now and into the future... Continue Reading...

241: Workshop Wednesday: How to do the How-tos

July 29, 2020 11:00 - 1 hour - 45.9 MB

It’s operations manual perfect, part two! To fully enjoy this episode, make sure you listen to part one (linked here) of our Workshop Wednesday series. Part one covered job descriptions and flow protocols for six different positions in your practice. Part two, this episode, teaches you how to create the perfect protocol for those positions, now and into the future... Continue Reading...

240: Peeling Back the Curtain

July 28, 2020 11:00 - 14 minutes - 12 MB

There’s two sides of leadership: talking the talk and walking the walk. When it comes to your leadership style, are you the same person behind the scenes and in person? To satisfy both sides of the leadership coin, you implement what you say and you admit when you’re wrong. The wins and failures of the company are on your shoulder...Continue Reading...

#240: Peeling Back the Curtain

July 28, 2020 11:00 - 14 minutes - 12 MB

There’s two sides of leadership: talking the talk and walking the walk. When it comes to your leadership style, are you the same person behind the scenes and in person? To satisfy both sides of the leadership coin, you implement what you say and you admit when you’re wrong. The wins and failures of the company are on your shoulder...Continue Reading...

The Dental A Team Podcast

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