The Dental A Team Podcast artwork

The Dental A Team Podcast

1,329 episodes - English - Latest episode: 12 days ago - ★★★★★ - 172 ratings

The Dental A Team podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:

Be more efficient
Have more fun
Improve doctor and team communications
Eliminate frustration
And make your life easier!

Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!

New episodes every Tuesday, Wednesday, and Thursday.

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Episodes

#292: Tips to be Money-Wise

November 24, 2020 12:00 - 19 minutes - 26.8 MB

We’re fresh off Women Dentists Connect, and Kiera’s here to share the pearls of what was talked about! Think overhead control, a profit-first mentality, and knowing your available funds.  What your office is spending money on is important to know. As you get your hands dirty with knowledge, encourage your team to participate! What can team members do to reduce overhead? The fine points are in this episode, but the full rundown is over at WomenDentistsConnect.com. Go check it out!

#291: 2020 — Close Your Billing Out Strong

November 19, 2020 12:00 - 21 minutes - 29 MB

More end-of-year talk! This time, with Sarah O’Brien of Evolution Dental Billing who provides a laundry list of items to clear out for the new year. Some topics: Close out problem claims and problem accounts Look at all the numbers for 2020 Other ideas Sarah discusses with Kiera is how often your practice should change office fees, what to keep track of for next year, and how to reward your ever-so-helpful patients. Missed our previous end-of-year-tips episodes? Head to www.TheDentalAT...

#290: Make Running Reports Sexy Again

November 18, 2020 12:00 - 14 minutes - 19.8 MB

This episode is all about the six reports your practice should be running on a regular basis. Keeping yourself honest with this information will yield smoother production and happier staff + patients! Know your production collection Claims not sent Procedures not attached Aging report Unscheduled treatments New patient report + have every referral report filled in (don’t waste marketing dollars!) These are the six reports that Dental A-Team coaches are looking for when they travel aro...

#289: Mike Paton, Dentistry in 2020 is a Team Sport

November 17, 2020 12:00 - 46 minutes - 63.9 MB

Ladies and gentlemen, Mike Paton is HERE!  You’ve probably heard Kiera talk about ‘traction’ more than once on this podcast, and now, we get to talk with one of the masterminds behind the idea. In this episode, Mike and Kiera discuss Entrepreneurial Operating System (EOS) and how it brings structure and discipline to entrepreneurial companies; ways to keep motivation alive in 2020; and what pivoting and innovating should look like. This year has been challenging, but the world still need...

#288: How to Avoid Calling Collections

November 12, 2020 12:00 - 20 minutes - 27.9 MB

Ugh, collections. No fun for anyone. BUT the Dental A-Team is here to lighten your load by sharing our favorite collections protocol. Kiera shares the policies your practice should have in place for collections even enters your mind, then walks through the process of contacting a patient for payment. Hint: Red paper can work wonders. Establishing a clear-cut protocol gets your dental team in the zone for what can be a sticky subject, so you’re going to want to listen to this episode. Loo...

#287: The Billing Protocol You’re Looking For

November 11, 2020 12:00 - 16 minutes - 22.1 MB

Did you know that dental practices that are Dental A-Team members were able to minimize 2020’s shockwaves? Yup. We’re here for YOU, and today’s tip has to do with a recent Happy Mail/party in a bag we sent out to the DAT fam. Included was a list of billing breakdown tips, and that’s what today’s episode is about: resources for billing protocol. We’ve scheduled out what your billing should be broken down into for a daily, weekly, and monthly task list. By abiding by a schedule, you’ll be ke...

#286: Are You Missing Out On $5,600 Per Month?

November 10, 2020 12:00 - 15 minutes - 20.7 MB

More end-of-the-year tips for your practice! Today’s topic is how to bump collections immediately in your practice. Kiera talks listeners through the following: Making sure your over-the-counter collections are strong Checking end-of-day reports Reviewing AR reports Think outside the box We did some quick math for you, as an example, and Kiera found some easy ways your practice can rake in $56,000 over ten months. Yeah, you don’t want to miss out on this information. And if this tickl...

#285: Pockets of Time

November 05, 2020 12:00 - 16 minutes - 22.9 MB

Yikes, are you still feeling knocked off your axis from everything that’s happened in 2020? This episode, which includes road warrior Tiffanie Trader, is all about getting back little pockets of time and getting back into rhythm. What’re we talking about? You've heard it before, and you’ll hear it again (because it’s important!): time journaling. By incorporating this act into your practice, you can tighten up the screws on workflow in the practice and know what to delegate. Kiera and Ti...

#284: Are You Throwing Away Money?

November 04, 2020 12:00 - 13 minutes - 18.9 MB

It’s time to get your end-of-year letters out! Doing this will both crank your production and help your patients not waste money. Broadcast, broadcast, broadcast — emails, texts, TV screens around your office. Looking for a blanket email to send to everyone? We’ve got you covered. Email [email protected] for a sample. You can also target specific patients! Tune into this episode to understand how to go about that. Help your team and help your patients earn a VIP experience.

#283: Elite Practices Do This...

November 03, 2020 12:00 - 19 minutes - 26.4 MB

We talk about it all the time on the Dental A-Team podcast: coaching calls and how awesome they are! In this episode, we head back to the foundation. Tiffanie Trader joins Kiera to talk about the benefits of checking in with a coach who’s there JUST for you. These calls are full of active tips — issues are addressed, solutions provided, anything you can think of can be discussed. Have we piqued your interest? Head over to www.TheDentalATeam.com today to sign up for a coaching call!

283: Elite Practices Do This...

November 03, 2020 12:00 - 19 minutes - 26.4 MB

We talk about it all the time on the Dental A-Team podcast: coaching calls and how awesome they are! In this episode, we head back to the foundation. Tiffanie Trader joins Kiera to talk about the benefits of checking in with a coach who’s there JUST for you. These calls are full of active tips — issues are addressed, solutions provided, anything you can think of can be discussed. Have we piqued your interest? Head over to www.TheDentalATeam.com today to sign up for a coaching call!

#282: 80% Psychology and 20% Skill

October 29, 2020 11:00 - 27 minutes - 22 MB

Kiera shares tips on interacting with patients, what types of filters to apply to them (trust us, this works), and breaking down assumptions...continue reading...

282: 80% Psychology and 20% Skill

October 29, 2020 11:00 - 27 minutes - 22 MB

Kiera shares tips on interacting with patients, what types of filters to apply to them (trust us, this works), and breaking down assumptions...continue reading...

#281: Tax Advantages You’re Missing Out On

October 28, 2020 11:00 - 37 minutes - 28.8 MB

Scott Haberman and Art Wiederman, both of EideBailly, are here with the tax advice you need... Continue Reading...

281: Tax Advantages You’re Missing Out On

October 28, 2020 11:00 - 37 minutes - 28.8 MB

Scott Haberman and Art Wiederman, both of EideBailly, are here with the tax advice you need... Continue Reading...

280: Asking Patients to Review = Awkward

October 27, 2020 11:00 - 33 minutes - 26.9 MB

This episode is all about helping your practice GROW and STAND OUT! That’s why Zeke Kuch with Swell is joining Kiera and the Dental A-Team...Continue Reading...

#280: Asking Patients to Review = Awkward

October 27, 2020 11:00 - 33 minutes - 26.9 MB

This episode is all about helping your practice GROW and STAND OUT! That’s why Zeke Kuch with Swell is joining Kiera and the Dental A-Team...Continue Reading...

#279: Show Up For Yourself

October 22, 2020 11:00 - 27 minutes - 21.5 MB

Kiera talks listeners through finding one or two things to consider changing, and what actions would need to happen to get there. Kiera even shares her own flaw...Continue Reading..

279: Show Up For Yourself

October 22, 2020 11:00 - 27 minutes - 21.5 MB

Kiera talks listeners through finding one or two things to consider changing, and what actions would need to happen to get there. Kiera even shares her own flaw...Continue Reading..

#278: Reverse Engineering Your Dream Life

October 21, 2020 11:00 - 35 minutes - 30.3 MB

This episode is all about Dr. Gina Dorfman (a speaker at this year’s Women Dentists Connect, cough, cough), a powerhouse woman who’s here to share her thoughts.. Continue Reading...

278: Reverse Engineering Your Dream Life

October 21, 2020 11:00 - 35 minutes - 30.3 MB

This episode is all about Dr. Gina Dorfman (a speaker at this year’s Women Dentists Connect, cough, cough), a powerhouse woman who’s here to share her thoughts.. Continue Reading...

277: Adopting a Profit-First Mindset with Mike Michalowicz

October 20, 2020 11:00 - 26 minutes - 22.9 MB

Mike Michalowicz and Kiera discuss ways to have a profitable business, how profit should fit in, and advice for business owners in 2020.. Continue Reading..

#277: Adopting a Profit-First Mindset with Mike Michalowicz

October 20, 2020 11:00 - 26 minutes - 22.9 MB

Mike Michalowicz and Kiera discuss ways to have a profitable business, how profit should fit in, and advice for business owners in 2020.. Continue Reading..

276: The Power of Routines & Consistency

October 15, 2020 11:00 - 18 minutes - 15.4 MB

What do you do when you feel stuck in your work flow at the office? Kiera has tips establishing and filling in your administrative time. (Admin time, by the way, isn’t for answering emails.)... Continue Reading...

#276: The Power of Routines & Consistency

October 15, 2020 11:00 - 18 minutes - 15.4 MB

What do you do when you feel stuck in your work flow at the office? Kiera has tips establishing and filling in your administrative time. (Admin time, by the way, isn’t for answering emails.)... Continue Reading...

#275: Dealing With a Lack of Desire + Motivation?

October 14, 2020 11:00 - 16 minutes - 13.5 MB

Do you or your team members feel like you don’t have enough time to get your tasks done? That could mean you’re dealing with a lack of motivation.. Continue Reading...

275: Dealing With a Lack of Desire + Motivation?

October 14, 2020 11:00 - 16 minutes - 13.5 MB

Do you or your team members feel like you don’t have enough time to get your tasks done? That could mean you’re dealing with a lack of motivation.. Continue Reading...

274: How to Deal With Rude Patients

October 13, 2020 11:00 - 18 minutes - 14.6 MB

2020 has jaded many folks, and dental practices often are recipients of negative and angry emotions... continue reading...

#274: How to Deal With Rude Patients

October 13, 2020 11:00 - 18 minutes - 14.6 MB

2020 has jaded many folks, and dental practices often are recipients of negative and angry emotions... continue reading...

273: Is Your Practice Bursting at the Seams?

October 08, 2020 11:00 - 26 minutes - 22.7 MB

It’s office autopsy time! Kiera shares insight for a practice she visits, one that is specifically “bursting at the seams” of its work capability...Continue Reading...

#273: Is Your Practice Bursting at the Seams?

October 08, 2020 11:00 - 26 minutes - 22.7 MB

It’s office autopsy time! Kiera shares insight for a practice she visits, one that is specifically “bursting at the seams” of its work capability...Continue Reading...

#272: What Your Office Should Focus On Now

October 07, 2020 11:00 - 35 minutes - 29 MB

It’s a crossover episode! Kiera joins The Dentist Money Show with Ryan Isaac to talk about looking ahead six to 12 months, and what practices should be focusing on... Continue Reading...

272: What Your Office Should Focus On Now

October 07, 2020 11:00 - 35 minutes - 29 MB

It’s a crossover episode! Kiera joins The Dentist Money Show with Ryan Isaac to talk about looking ahead six to 12 months, and what practices should be focusing on... Continue Reading...

#271: Stop Holding Your Team Back!

October 06, 2020 11:00 - 30 minutes - 24.8 MB

Kiera is joined by Kim Creer, office manager for a dental practice in Pittsburgh, Pennsylvania. In Kiera’s words, Kim is one of the most incredible office managers ever — and Kim spills details on how she gets her team to work successfully... Continue Reading...

271: Stop Holding Your Team Back!

October 06, 2020 11:00 - 30 minutes - 24.8 MB

Kiera is joined by Kim Creer, office manager for a dental practice in Pittsburgh, Pennsylvania. In Kiera’s words, Kim is one of the most incredible office managers ever — and Kim spills details on how she gets her team to work successfully... Continue Reading...

270: Embrace the Suck

October 01, 2020 11:00 - 25 minutes - 19.7 MB

Kiera and Tiffanie have some tough love for you: It’s time to accept that life can suck, but it doesn’t mean you get to have a bad attitude about it... Continue Reading...

#270: Embrace the Suck

October 01, 2020 11:00 - 25 minutes - 19.7 MB

Kiera and Tiffanie have some tough love for you: It’s time to accept that life can suck, but it doesn’t mean you get to have a bad attitude about it... Continue Reading...

269: What No One Wants to Talk About

September 30, 2020 11:00 - 50 minutes - 43.6 MB

Today’s topic: mental health in dentists. Dr. Joshua Austin chats with Kiera and the Dental A-Team about why no one likes to talk about mental health, his own experiences and low points, and why therapy has helped him... Continue Reading...

#269: What No One Wants to Talk About

September 30, 2020 11:00 - 50 minutes - 43.6 MB

Today’s topic: mental health in dentists. Dr. Joshua Austin chats with Kiera and the Dental A-Team about why no one likes to talk about mental health, his own experiences and low points, and why therapy has helped him... Continue Reading...

268: Are People Sticky to You?

September 29, 2020 11:00 - 32 minutes - 22.6 MB

It’s time to learn about what it’s like having the Dental A-Team as a part of your practice. Kiera is joined by DAT traveling consultant Ashley Dorn and one of Ashley’s practice representatives, Angela Fucito...Continue Reading...

#268: Are People Sticky to You?

September 29, 2020 11:00 - 32 minutes - 22.6 MB

It’s time to learn about what it’s like having the Dental A-Team as a part of your practice. Kiera is joined by DAT traveling consultant Ashley Dorn and one of Ashley’s practice representatives, Angela Fucito...Continue Reading...

267: Get More Money into Your Practice

September 24, 2020 11:00 - 46 minutes - 37 MB

Did you know that Dave Monahan, CEO of Kleer, is an A-team member? Yup, Kleer is a dentistry membership program, and in this episode, Dave joins Kiera to talk about why membership plans are the way to go...Continue Reading...

#267: Get More Money into Your Practice

September 24, 2020 11:00 - 46 minutes - 37 MB

Did you know that Dave Monahan, CEO of Kleer, is an A-team member? Yup, Kleer is a dentistry membership program, and in this episode, Dave joins Kiera to talk about why membership plans are the way to go...Continue Reading...

266: Not Tips, But Systems

September 23, 2020 11:00 - 45 minutes - 35 MB

Kiera is joined by Dr. Jasmine Elmore out of Wilson, North Carolina to talk a whole bunch of things: How to make your practice an A-team practice, active versus passive econsultancy, solving health problems at any age, and … tongues...Continue Reading...

#266: Not Tips, But Systems

September 23, 2020 11:00 - 45 minutes - 35 MB

Kiera is joined by Dr. Jasmine Elmore out of Wilson, North Carolina to talk a whole bunch of things: How to make your practice an A-team practice, active versus passive econsultancy, solving health problems at any age, and … tongues...Continue Reading...

#265: How to Solve Problems FOREVER

September 22, 2020 11:00 - 34 minutes - 23.6 MB

Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic...Continue Reading...

265: How to Solve Problems FOREVER

September 22, 2020 11:00 - 34 minutes - 23.6 MB

Ashley Keith (office manager extraordinaire out of Kansas) joins the podcast again to talk about how her practice managed to grow during the COVID-19 pandemic...Continue Reading...

#264: No Department Is an Island

September 17, 2020 11:00 - 52 minutes - 42 MB

Kiera joins the Tale of Two Hygienists gang to talk team dynamics! That means getting your entire team to run together as a pack... Continue Reading...

264: No Department Is an Island

September 17, 2020 11:00 - 52 minutes - 42 MB

Kiera joins the Tale of Two Hygienists gang to talk team dynamics! That means getting your entire team to run together as a pack... Continue Reading...

263: Workshop Wednesday: ~ Patient Flow ~

September 16, 2020 11:00 - 1 hour - 53.9 MB

Establishing killer patient flow is part of the Dental A-Team’s 12 systems comprehensive success cycle, and in this episode, they’re teaching you how to get it done... Continue Reading...