DASHdigest: A patient access podcast
6 episodes - English - Latest episode: about 4 years ago - ★★★★★ - 12 ratingsWelcome to the DASHdigest podcast powered by Radix Health. In this podcast, we speak with renowned health care experts in patient experience and patient access about their own missions, inspirations, accomplishments, and failures. We aim for our listeners to learn something new in each episode, and to walk away inspired to improve patient experience and access for their communities. Learn more about our own patient access mission here: https://www.radixhealth.com/.
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Episodes
Duane Reynolds: Patient Access and Health Equity
April 24, 2020 12:00 - 43 minutes - 29.8 MBDuane Reynolds is a patient access veteran whose career has spanned Johns Hopkins, Emory Health, The Advisory Board, and the American Hosptial Association. He is the founder of Just Health Collective, where his mission is to guide organizations in creating cultures of belonging, enabling a fair and just opportunity for everyone to achieve optimal health. In this episode, Akshay Birla and Duane Reynolds discuss how COVID-19 has put a sharp focus on health inequity and made the conversation o...
John Lynn: The Intersection of Health Care and Marketing
November 18, 2019 19:00 - 47 minutes - 32.7 MBJohn Lynn is the Founder of Healthcare Scene, a unique healthcare IT network which consists of 10 EHR and Healthcare IT blogs containing over 11,000 articles published over 11 years. Of those articles, John has written over 5500 of the articles himself. In this episode, Akshay Birla and John Lynn discuss how we must distinguish between patients and those who are consumers, the ironic nature of too many care choices, and how difficult it can be to accept change, especially in this space. Jo...
Dr. Kevin Ban: Population Health and Patient Access
October 14, 2019 12:00 - 52 minutes - 35.8 MBDr. Kevin Ban is currently the Chief Medical Officer at athenahealth, a provider of integrated, network-enabled services for healthcare that delivers measurable financial and clinical results for providers. Dr. Ban has been in the practice of medicine for over two decades. He received his MD from Georgetown University School of Medicine, completed his residency in general surgery at Thomas Jefferson University, and his residency in emergency medicine from Boston’s Beth Israel Deaconess Medic...
Catherine Pallozzi: Patient Access and the Revenue Cycle
September 16, 2019 18:00 - 42 minutes - 29.3 MBCatherine Pallozzi, CHAM, CCS is the current President of NAHAM, the National Association of Healthcare Access Management; an organization which supports patient access services across hospitals and other access points, with the purpose of networking, educating, and supporting the patient access position. She also serves as the Director of Patient Access at the Albany Medical Center Hospital, a Level I Trauma Center which serves 25 counties in New York, where she has worked for 30 years. I...
Dr. John Kenagy: The Right Way to Innovate in Health Care
August 19, 2019 20:00 - 47 minutes - 32.9 MBDr. John Kenagy is a health care veteran -- a vascular surgeon, health care executive, Clinical Professor at the University of Washington, visiting scholar at Harvard Business School -- and author of “Designed to Adapt: Leading Healthcare in Challenging Times,” which was named Healthcare Management Book of the Year by the American College of Healthcare Executives. Forbes labelled him as the “The Man Who Would Save Healthcare.” In this episode, Akshay Birla and Dr. Kenagy dive into the para...
Michael Pugh: The Evolution of Patient Experience
July 15, 2019 14:00 - 43 minutes - 30 MBMichael D. Pugh has over 30 years of experience in the health care industry. He has been the President of MdP Associates, a health care quality, governance and leadership consulting practice, for almost 20 years now; and prior to that held C-level positions at an assortment of health care delivery organizations. Through his experience running hospitals, health care systems, tech companies, and health insurance companies, he became a true advocate for improving both quality of service and pat...