![DASHdigest: A patient access podcast artwork](https://is1-ssl.mzstatic.com/image/thumb/Podcasts123/v4/70/26/77/7026777d-596e-607e-731f-8325f781c609/mza_8504750921781533959.jpg/100x100bb.jpg)
Catherine Pallozzi: Patient Access and the Revenue Cycle
DASHdigest: A patient access podcast
English - September 16, 2019 18:00 - 42 minutes - 29.3 MB - ★★★★★ - 12 ratingsBusiness Science healthcare patient access consumer trends patient experience healthcare consumerism healthcare software health it medical trends digital health dash digest Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Catherine Pallozzi, CHAM, CCS is the current President of NAHAM, the National Association of Healthcare Access Management; an organization which supports patient access services across hospitals and other access points, with the purpose of networking, educating, and supporting the patient access position. She also serves as the Director of Patient Access at the Albany Medical Center Hospital, a Level I Trauma Center which serves 25 counties in New York, where she has worked for 30 years.
In this episode, Akshay Birla and Cathy Pallozzi explore the ties between patient access and the medical revenue cycle. They examine both the need for patient access staff to inform and educate patients on insurance and financial responsibility for the sake of organizational ROI, but also to provide positive patient experience all around and deliver on patient expectations. Moreover, Cathy provides three predictions on what we can expect to see down the line with patient access and economics: the importance of “pre-service,” financial clearance and education, and price transparency.
For more from Radix Health, follow us on Twitter @radixhealth or visit our website at www.radixhealth.com.
Guest: Catherine Pallozzi
Hosted By: Akshay Birla