The Self-Employed Life
946 episodes - English - Latest episode: 9 days ago - ★★★★★ - 174 ratingsThe Self-Employed Life Podcast (formerly Creative Warriors) provides business and personal development strategies for self-employed business owners that create sustainable success.
A community of self-employed and small business owners, entrepreneurs, innovators and ambitious individuals that need creative solutions in business. Being self-employed and a business Warrior is a mindset, a spirit and a challenge. We need a different way of doing business. This is business with a soul.
We discuss marketing, branding, productivity, mindset, building meaningful relationships with customers and living a fulfilling life. In the self-employed life, it's all personal.
Small business consultant, business coach for entrepreneurs, keynote speaker, TEDx speaker, and author of The Self-Employed Life and LINGO, host Jeffrey Shaw, interviews bestselling authors and experts who will change your way of thinking and provide practical ideas that you can apply directly in your life and business. Two episodes each week- one content-rich interview with an expert and Coaching Break offers a 15-minute break to receive coaching from your host.
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Episodes
691: Coaching Break - The Simple Secret to Success
June 07, 2021 06:00 - 14 minutes - 13.4 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, The Self-Employed Life is now available! Watch my TEDx LincolnSquare video and please share! Resources - Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everything you need for your business success but it's somehow not coming to...
690: Erin King - Unlock Your Big Deal Energy
June 02, 2021 06:00 - 48 minutes - 44.5 MBYou are a big deal. If you don't believe me, you will by the end of this episode. Erin King is the author of You're Kind of a Big Deal: Level Up by Unlocking Your Audacity. Her book is all about leveling up by thinking of yourself as a big deal, having the audacity not to care what others think, and lessons and stories from some of her challenges. Erin King is an international keynote speaker, author, three-time entrepreneur, and podcaster. She is the author of Digital Persuasion: Sel...
689: Coaching Break - The Unobvious Problems Working with Non-Ideal Customers
May 31, 2021 06:00 - 15 minutes - 14.5 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, The Self-Employed Life is now available! Watch my TEDx LincolnSquare video and please share! Resources - Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everything you need for your business success but it's somehow not coming to...
688: John Ramstead - What You Can Learn About Business from a Navy Fighter Pilot
May 26, 2021 06:00 - 55 minutes - 50.8 MBJohn Ramstead is a former Navy fighter pilot. He’s also been a Fortune 500 manager and a passionate serial entrepreneur. He is currently a leadership coach, author, and host of the Eternal Leadership Podcast. He also has a new book called On Purpose With Purpose: Discovering How to Live Your Best Life. He shares his unique perspective and experience to help leaders unlock who they are at their core. Some of the best books are life books, and this is one of them. John has an amazing li...
687: Coaching Break - How to Create Your Big Break
May 24, 2021 06:00 - 19 minutes - 17.5 MB686: Phil Buckley - How To Survive Uncertainty
May 19, 2021 06:00 - 47 minutes - 43.9 MBPhil Buckley is the author of Change with Confidence: Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night and his new book Change on the Run: 44 Ways to Survive Workplace Uncertainty. He has over 25 years of experience helping global businesses drive performance through change. He’s also held multiple senior leadership positions, and he’s the host of the Change on the Run podcast. I’m excited to talk with him about his new book and all of his ideas about implement...
685: Leslie Ehm - Having Swagger No Matter What Life Throws at You
May 12, 2021 06:00 - 48 minutes - 44.4 MBWhat do you think of when you think of swagger? This episode is about thinking about swagger in a different way. Leslie Ehm is the author of Swagger: Unleash Everything You Are and Become Everything You Want. Which just happens to be one of the best books I’ve read in a long time. I found it life changing, and I’m excited to have Leslie here to talk about it. Leslie Ehm is an evangelist of creativity and collaboration. She’s been a singer, script editor, TV host and the President & Chief ...
684: Coaching Break - How to Make Intentions Work for You
May 10, 2021 06:00 - 19 minutes - 18.1 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everythin...
683: Scott Shute - Mindfulness and Compassion to Grow Your Business
May 05, 2021 06:00 - 45 minutes - 41.9 MBWhat do mindfulness and compassion have to do with the workplace? Turns out, a lot. Scott Shute is the head of mindfulness and compassion at LinkedIn. Mindfulness has always been important to Scott. He’s been meditating since he was 13 years old and feels strongly about the importance of mindfulness. He’s also been at LinkedIn for 8 and 1/2 years. He didn't always have the amazing title of head of mindfulness and compassion, but he was able to create a position that completely aligne...
682: Coaching Break - Flipping the Mic: Leslie Ehm Interviews Jeffrey Shaw to Celebrate the Launch of The Self-Employed Life
May 03, 2021 06:00 - 55 minutes - 51 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Take The Self-Employed Assessment! Ever feel like you're all over the place? Or frustrated it seems like you have everythin...
681: Bill Howatt - Loneliness and Entrepreneurship
April 28, 2021 06:00 - 44 minutes - 40.5 MBLoneliness comes in many shapes and forms. There's also a difference between loneliness and isolation. It's predicted that by 2030, the leading cause of death is going to be mental health problems, and loneliness is a huge factor when it comes to mental health. With the pandemic, lockdowns, and Zoom meetings face-to-face interaction has been reduced even more. Dr. Bill Howatt has over 30 years experience in mental health, addictions, HR, and leadership. He's published over 400 articles an...
680: Coaching Break - Are You Feeling The Weight Weight Of The World On Your Shoulders?
April 26, 2021 06:00 - 14 minutes - 13.7 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
679: Codi Shewan - Life and Everyday Legacy
April 21, 2021 06:00 - 46 minutes - 43.1 MBHave you ever thought about the type of legacy you want to leave behind? Have you ever thought about living your life with purpose everyday and living your legacy now? Today, I have a conversation about the impact of your legacy, what you leave behind, and how to live your legacy and purpose now. Codi Shewan is the author of Everyday Legacy Lessons for Living With Purpose, Right Now. Codi brings such a unique perspective. For years, he was a funeral director. By facing death, he learn...
678: Coaching Break - Hold On to the Dream, Let Go of the Baggage
April 19, 2021 06:00 - 16 minutes - 15.5 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
677: Tatiana Tsoir - Become the Boss of Your Bottom Line
April 14, 2021 06:00 - 43 minutes - 39.7 MBFor many, the thought of being self-employed is living the dream. Unfortunately, if you don't take the time to get the numbers and the finances right, your dream could turn into a nightmare. There is so much that goes into setting up a business the right way. You need to understand what income and profit really are. You also need to minimize your taxes and protect your assets. Tatiana Tsoir is a speaker, coach, and accounting expert. She is the CEO and founder of Linza Advisors. She has sp...
676: Coaching Break - Recovery is Not Linear
April 12, 2021 06:00 - 19 minutes - 18 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
675: Matt McWilliams - Leveraging the Power of Partnerships to Grow Your Business
April 07, 2021 06:00 - 58 minutes - 53.9 MBSome people look at affiliate marketing as some scammer trying to push any old product in order to get a commission. If you're not an affiliate marketer, you may have preconceived notions that affiliate marketing is in some way less than legitimate. Today, we are going to set the record straight. The Affiliate Guy, Matt McWilliams is here to talk about his affiliate marketing journey and how affiliate marketing can have a positive impact on the world. We are specifically going to talk abo...
674: Coaching Break - Don't Give Up Your Dream
April 05, 2021 06:00 - 14 minutes - 13.2 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having revie...
673: Ryan O'Connor - Hot Tips on What’s Working in Marketing Today
March 31, 2021 06:00 - 54 minutes - 49.8 MBBusiness is business. Many of the same principles of marketing apply to brick and mortar and digital marketplaces. If you want people to buy from you, they need to know you’re out there. They also need to understand what you are offering and how you can solve their problems. Then, of course, they need to know, like and trust you. Today, we are talking about how to use cutting edge digital tools to get more eyes on your business and how to nurture those eyes into eventual conversions. Ryan...
672: Coaching Break - Introducing the Self-Employed Summit
March 29, 2021 06:00 - 18 minutes - 16.8 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
671: Margot Bloomstein - Having a New Conversation Around Trust
March 24, 2021 06:00 - 53 minutes - 49.1 MBThere was a time when businesses thought they needed to stay completely neutral and not ever take a side or have any opinion at all. Times have changed, and consumers now like and trust businesses that they can relate to and have opinions they support. It's really about looking for ways to build trust with potential customers and consumers by building them up and giving them information that is empowering. Margot Bloomstein is a content strategist, author, and keynote speaker. She's b...
670: Coaching Break - Leading with Value to Build Relationships
March 22, 2021 06:00 - 22 minutes - 20.3 MBTo truly lead with value to build relationships takes a sense of responsibility. Responsibility to those you serve and responsibility for offering something of true value. A fundamental truth that can help you step into being creative and step up to that responsibility is to understand we are not entitled to anyone's hard-earned money. We have to deliver very high value. Join 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell New...
669: Marc Pitman - How Doubt Can Be an Indicator That You're on Track
March 17, 2021 06:00 - 43 minutes - 39.9 MBSometimes people assume their leaders have all the answers, at least, until they become the leader. Then they realize that there is a lot of fear, uncertainty, and doubt that can go along with being the person in charge. Marc Pitman puts a unique twist on that doubt that can often plague leaders, business people, and entrepreneurs. He actually believes that we can use the gift of doubt and uncertainty to step into the role of the leader that we are meant to be. Marc is the author of A...
668: Coaching Break - Business is Personal. What does that really mean?
March 15, 2021 06:00 - 12 minutes - 11.6 MBWe hear it often- "Business is business, don't take it personal." But we know when you're self-employed, business IS personal. But what does that really mean? Sure, it can mean different things to different people, but here's the way I think it's important to consider that business is personal. Join 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My boo...
667: Bob Wheeler - Creating a Healthy Relationship With Money
March 10, 2021 07:00 - 48 minutes - 44.4 MBMoney is such a huge factor in most of our lives. Some of us have a lot and some not as much, but it’s really how we think about that money that affects our abundance. In other words, there is a lot of emotion tied to money and how we think about it. That’s why today, I have financial expert Bob Wheeler on the show to talk about the emotions behind our finances. Bob is an accountant and has been on a crusade for personal growth. He noticed that people’s attitudes and their emotions ar...
666: Coaching Break - How to Move Forward
March 08, 2021 07:00 - 17 minutes - 15.8 MBMoving forward involves more than just ambition, effort, and a desire to move forward. As strong as you may be in all three of those areas. To make moving forward easier, more effective, and leading to the results you want, you also want a clear path forward. Listen in to find out how to do that.
665: Naz Beheshti - Step Into Being the CEO of Your Own Well-Being
March 03, 2021 07:00 - 45 minutes - 41.9 MBAre you the CEO of your own well-being? If not, you should be. In the busy hustle and bustle of running a small business and being an entrepreneur, self-care can sometimes get pushed to the side. My guest today is here to talk about why we need to prioritize self-care to do our best work, and she shares a step-by-step approach on how to do so in order to live our best life and do our best work. Naz Beheshti is the author of Pause. Breathe. Choose.: Become the CEO of Your Well-Being. S...
664: Nick Morgan - Have We Learned Anything About Communication in Today's Virtual World?
February 24, 2021 07:00 - 53 minutes - 48.9 MBHave you ever attempted a joke online and it not only fell flat, but it also offended the person on the other end? Communication in a virtual world is tricky and can be filled with landmines of miscommunication. Dr. Nick Morgan is one of the most respected coaches for speakers. He is an expert communicator and is here to explain the five basic problems of virtual communication and how to overcome them. Dr. Nick Morgan is a passionate speaker, theorist, and coach. He founded the Public Wor...
663: Coaching Break - Stick With It
February 22, 2021 07:00 - 13 minutes - 12.4 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
662: Thane Ringler - Believing in Hope and Good Possibilities
February 17, 2021 07:00 - 46 minutes - 42.8 MBHaving hope and thinking and talking to ourselves in a way that creates positive thoughts and actions is important for success in life and business. Being hopeful and positive is crucial for the mindset of entrepreneurs. Today’s focus is all about retraining our minds to think in a more hopeful way. My guest is Thane Marcus Ringler. He’s an athlete, entrepreneur, podcaster, author, and a super impressive guy. Thane is the author of Catalysts for Hope, a book all about unlocking our abi...
661: Coaching Break - Brush Away Negative Thoughts
February 15, 2021 07:00 - 11 minutes - 10.7 MBYeah, I went there. In this episode, I run with an idea I heard from a recent podcast guest that I thought was a brilliant comparison that perfectly demonstrates the importance of consistent daily habits. I'm pretty sure this will get you thinking. And hopefully taking action. Join 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Y...
660: Riaz Meghji - Creating Intentional Connections Through Meaningful Conversation
February 10, 2021 07:00 - 48 minutes - 44.1 MBCreating connection has always been important, but in today’s world with virtual communication it’s especially relevant. Do you ever take the time to think about the impact of your words? Is making every conversation count a priority for you? I have a guest today that is an expert communicator who values the importance of creating intentional connections through meaningful conversation. Riaz Meghji is the author of Every Conversation Counts: The 5 Habits of Human Connection that Build...
659: Coaching Break- How to Shift Perfection into Something More Positive
February 08, 2021 07:00 - 10 minutes - 9.88 MBHave you ever been called a perfectionist? How did you take it? Was it intended to be a compliment or a dig? While it seems like it should be a positive attribute, it's rarely said as a compliment. More often along the lines of being overly picky. Which can eventually cause you to back down. Well, here's a thought that can shift picky perfection into something more positive and unleash the best in yourself and maintain your high standards.
658: Fawn Germer - Stay Relevant and Change When the World Changes
February 03, 2021 07:00 - 47 minutes - 43.5 MBEarning a living is something that most of us have to do. Many people dream of being their own boss but often stay in a job that they don’t love, because they think they have security. Sometimes this works out fine and sometimes that security is ripped out from underneath us. This is why I’m such an advocate of self-employment. My guest today feels the same way. Fawn Germer is a best-selling author and global leadership speaker. She left a job that she thought was very secure and ende...
657: Coaching Break - What's the Difference Between Habits and Routines?
February 01, 2021 07:00 - 15 minutes - 14.2 MBOne of my coaching clients posed the question--what's the difference between habits and routines. I had my opinion, but as I always do, I turned to do some research. I was shocked at what I found. It seems my opinion as to what the differences are is completely opposite of how many think. I guess I shouldn't be surprised. But what's most important is how this applies to you and your success. Have a listen. Join 18,000 subscribers looking to do "business with a soul" and sign up to recei...
656: Michael Roderick - Go Beyond Getting Referrals by Making Your Brand Referable
January 27, 2021 07:00 - 47 minutes - 27.4 MBIs your brand referable? Many brands and businesses ask for referrals, but what if your brand was so distinctive and top of mind that people got excited to talk about it without any incentive? If that’s the case, you have a referable brand. This episode is all about what makes a referable brand and things you can do so that your brand is referable. Michael Roderick is the CEO of Small Pond Enterprises which helps thoughtful givers become thought leaders by making their brands refera...
655: Coaching Break - Emerge Strong in 2021
January 25, 2021 07:00 - 15 minutes - 13.9 MBWe get it. Last year was a s*%tshow. We are so over it. In order to emerge strong in 2021, we need to not have last year's conversation. Pivoting, the new normal, challenges, virtual......all that. Now we need to have conversations about the right mindset and right strategies to emerge strong. Having been through a couple of crisis', I share a few ideas on how you can emerge strong in 2021
654: Michael Schein - Using Hype Strategies for Good
January 20, 2021 07:00 - 40 minutes - 23.2 MBOne thing most businesses have in common, especially when it comes to marketing, is they need to get noticed. The attention of followers and potential customers is the key to marketing success. What if you could drastically increase your followers? What if your product or business was at the top of everybody's mind? This recognition would ultimately lead to more sales and business success. It's actually possible to create legitimate recognition through hype. This is the process of get...
653: Why Getting Noticed is Getting Harder and What to Do About It
January 18, 2021 07:00 - 17 minutes - 16.1 MBJoin 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self-Employed Nutshell Newsletter! Sign up here! Contact Jeffrey - Website Coaching Support My book, LINGO: Discover Your Ideal Customer's Secret Language and Make Your Business Irresistible is now available! Watch my TEDx LincolnSquare video and please share! Resources - Have Your Website Brand Message Reviewed! Is your website speaking the right LINGO of your ideal customers? Having reviewed...
652: Avery Swartz - Fundamentals of Doing Business Online
January 13, 2021 07:00 - 55 minutes - 32 MBBecoming an entrepreneur is exciting. Most new entrepreneurs and small business people have big dreams and big ideas. This enthusiasm is important when it comes to having the drive and determination to get things off the ground, but it’s also important to keep the fundamentals in mind. Avery Swartz is the author of the best-selling book See You on the Internet: Building Your Small Business with Digital Marketing. Avery is a digital marketing expert, and her book is all about starting w...
651: Coaching Break - Clubhouse: Is the New Social Media Platform For You?
January 11, 2021 07:00 - 25 minutes - 14.5 MBYou may have heard all the rage about the new social media platform, Clubhouse. Or maybe not. Either way, have a listen to hear my first impressions about the platform, how to use it, and how I think it can benefit you in business. It's certainly not for everyone but it does show promise of catching on and you may want to get in early.
650: Peter McGraw: How Comedy and Business Intersect
January 06, 2021 07:00 - 53 minutes - 30.5 MBWhat do entrepreneurs and comedians have in common? Turns out a lot. From having a strategic mindset to having the determination to keep going, there are so many useful parallels between business and comedy that can benefit entrepreneurs. In my keynote speeches, I often talk about how comedians know how to carve out their niche and attract their ideal audience. Sound familiar? Today, I talk with Peter McGraw who happens to be an expert on the cross innovation between business and come...
649: Coaching Break - The Year of Value
January 04, 2021 07:00 - 16 minutes - 9.62 MBThe last year has been hard on all of us. But, in 2020 we learned that life is valuable, that we are valuable and our time is valuable. I want to help you make this year about realizing your value and how to translate that into your business. Let’s make this year the year you get paid your full value, because of the value of what you do for others, so that you can live life having time for what you value most!
649: Joseph Michelli - Stronger Through Adversity
December 30, 2020 07:00Most of us have faced some kind of adversity in our life but the current crisis of the pandemic has taken over the entire world this year. It’s apparent there is still a long road ahead but for now there is an opportunity to grow stronger in your business. We all want to have an impact in some way and the people who are thriving at this time are the ones trying to make an impact. It’s important to widen your perspective by reaching out to others for creative energy and force. This time ...
648: Joseph Michelli - Stronger Through Adversity
December 30, 2020 07:00 - 37 minutes - 55.7 MBMost of us have faced some kind of adversity in our life but the current crisis of the pandemic has taken over the entire world this year. It’s apparent there is still a long road ahead but for now there is an opportunity to grow stronger in your business. We all what to have an impact in some way and the people who are thriving at this time are the ones trying to make an impact. It’s important to widen your perspective by reaching out to others for creative energy and force. This time ...
647: Marissa Polselli - LinkedIn for Personal Brands
December 23, 2020 07:00 - 46 minutes - 68 MBOverwhelmed in a world with endless channels to promote our business, describe our vision, and connect with other people, it’s hard to know where to start. LinkedIn is not your mother’s LinkedIn anymore - you’ve been thinking about it all wrong! It has evolved into a storytelling platform, the perfect place for personal brand professionals, and a space that is designed to facilitate a deep connection to your personal brand story. It’s important to not just focus on your job position or...
646: Coaching Break - How to Make Rules That People Will Follow
December 21, 2020 07:00 - 11 minutes - 20.7 MBBusinesses, big and small, are having to make important decisions and impose rules to keep customers and employees safe as well as follow local laws during the COVID pandemic. While I respect businesses remaining autonomous and paving their own way, often they are inadvertently creating tension between the business and customers. Learn the simple solution to make rules that people will follow. Join 18,000 subscribers looking to do "business with a soul" and sign up to receive my Self...
645: Debbie King - Rethink Your Relationship with Your Business & Reclaim Your Life
December 16, 2020 07:00 - 44 minutes - 66.2 MBIs it possible that you have fallen out of love with your business? Have you started to resent the long hours and years of hard work? It’s easy to feel trapped and overwhelmed - you don’t want to give up, and you don’t have to. You just need to invest in your business by adjusting the way you think about it, and also the way you run it. It’s important to learn how to leverage your brain and manage your mind so that you can turn your company into a scalable asset that can run without yo...
644: Coaching Break - Are You Prepared for the Future of Customer Service
December 14, 2020 07:00 - 13 minutes - 22.4 MBA truth in business is often what got us to where we are won't get us to where we want to go. This is going to be particularly important when it comes to customer service. Good customer service isn't good enough anymore. Excellent customer service is better but doesn't separate you from your competition. What will move you forward then? What will make your business stand out and be memorable? Listen in so that you're prepared for the future of customer service. Join 18,000 subscribers l...
643: Jason Dorsey - How Gen Z Will Change the Future of Business
December 09, 2020 07:17 - 51 minutes - 75.6 MBNo one likes change, but it is inevitable and we must grow and adapt to our every evolving world. Typically, unwillingness to change comes from a fear of learning a new way to do things. For example, adjusting to a smart phone from previous cell phone models took a whole lot of learning; but now they are the most efficient and powerful tool we have. As a business owner, it is absolutely necessary to follow the trends of the generation and, when possible, grow with them instead of trying to c...