0321 | The Critical Role of Emotions in Managing Conflict with Doug Noll

When you think about effectively managing conflict, what comes to mind? Many people go straight to things like communication skills or the ability to clearly articulate a point. But, what about the role of emotion? What if we truly aren't rational beings? What if we accept the fact that we are emotional beings and approach conflict from a place of emotional intelligence?

Today I'm speaking with Doug Noll about the role of emotions in conflict and communication. This conversation is a literal masterclass about how to recognize, label, and validate our own emotions and the emotions of others. Doug offers up his 3 step process to deescalate any situation whether it's with your significant other, a co-worker, or with your kids. His emotion-centric approach is backed by some of the most cutting-edge neuroscience and has shown to be effective in nearly any setting.

Additional Resources:

Learn more about Doug by visiting https://dougnoll.co/psychologicalstrengthWant help sifting through your own complex emotions? Check out this Peak Mind blog post: https://www.peakmindpsychology.com/blog/Emotional-Intelligence-Sifting-Through-Grey-Emotional-SludgeCheck out Episode 221 of the podcast to learn how to win every argument: https://www.peakmindpsychology.com/blog/0221

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