The AI in Business Podcast
840 episodes - English - Latest episode: 10 days ago - ★★★★ - 101 ratingsThe AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.
Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption.
Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1
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Episodes
Guidance for Procurement Leaders in Recovering Supply Chains - with Edmund Zagorin of Arkestro and Len DeCandia of Johnson & Johnson
April 17, 2024 06:00 - 38 minutes - 52.6 MBToday’s guests are Arkestro Founder & Chief Strategy Officer Edmund Zagorin and Johnson & Johnson Chief Procurement Officer Len DeCandia. Arkestro is an AI-driven startup in the procurement space with broad partnerships across the automotive, construction, and manufacturing sectors, including Johnson & Johnson and Koch Industries. Together, the two discuss procurement from a distinct leadership perspective and the broad range of challenges, from keeping talent ahead of scaling to the post-pa...
Tires and Data Collection for Autonomous Vehicles - with Chris Helsel of Goodyear
April 16, 2024 06:00 - 20 minutes - 27.8 MBToday’s guest is Chris Helsel, Senior Vice President of Global Operations and Chief Technology Officer at The Goodyear Tire & Rubber Company. Despite the disparity in the predictions about self-driving cars that were made a decade ago, the era of automated transportation is close at hand. Chris joins the podcast today to discuss the enormous implications of the transition for numerous industries, from consumer goods to manufacturing and retail, and every industry that touches on transportati...
GenAI for CX, Cybersecurity, Fraud Detection, and Marketing Workflows in Insurance - with Dr. John Almasan of TIAA
April 14, 2024 13:03 - 24 minutes - 28.4 MBToday’s guest is Dr. John Almasan, Head of AI & Emerging Technologies at TIAA. TIAA, or the Teachers Insurance and Annuity Association of America-College Retirement Equities Fund, is a US-based insurance provider specializing in retirement services in areas like academia, research, healthcare, and government. Dr. Almasan joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss AI in insurance with a focus on governance, talent, and innovation. Together, they cover p...
AI for Supply Chain Challenges in Life Sciences - with Shreyas Becker of Sanofi
April 09, 2024 06:39 - 20 minutes - 28.3 MBToday’s guest is Shreyas Becker, Head of AI & Data Products, Manufacturing & Supply at Sanofi. Shreyas joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about alleviating pain points for supply chain leaders in life sciences spaces. From building systems that deliver “real world evidence” to the subject matter experts and managers who need it to the pros and cons of sharing sensorial data with big tech data storage platforms like Amazon Web Services – Shreyas helps the exe...
Overcoming Cultural and Technological Hurdles for AI Integration in Life Sciences - with Daniel Ferrante of Deloitte
April 03, 2024 23:07 - 30 minutes - 36.2 MBToday’s guest is Daniel Ferrante, AI Leader in R&D and Data Strategy at Deloitte. Together with Emerj CEO and Head of Research Daniel Faggella, they delve into the complex challenges in AI adoption that major pharmaceutical firms encounter with cultural shifts, technological complexities, and the difficulties in monetizing data and aligning teams efficiently. Additionally, the pair explores the future landscape of phenotypical drug discovery, drawing insights from the context of COVID-19. Th...
Transforming a Legacy Enterprise Culture to a Data-Based Enterprise Culture - with Bikalpa Neupane of Takeda Phamaceuticals
April 02, 2024 07:02 - 30 minutes - 41.8 MBToday’s guest is Bikalpa Neupane, Head of AI/GenAI and Natural Language Processing at Takeda. Bikalpa returns to the program to talk about the difference between a legacy enterprise culture and a data-based enterprise culture, showing how legacy leaders in sectors as diverse as healthcare, financial services, manufacturing, and beyond can make the transition in today’s AI-driven global economy along the way. Later, he and Emerj Senior Editor Matthew DeMello pull apart challenges for large en...
Transforming a Legacy Enterprise Culture to a Data-Based Enterprise Culture - with Bikalpa Neupane of Takeda Pharmaceuticals
April 02, 2024 07:02 - 30 minutes - 41.8 MBToday’s guest is Bikalpa Neupane, Head of AI/GenAI and Natural Language Processing at Takeda. Bikalpa returns to the program to talk about the difference between a legacy enterprise culture and a data-based enterprise culture, showing how legacy leaders in sectors as diverse as healthcare, financial services, manufacturing, and beyond can make the transition in today’s AI-driven global economy along the way. Later, he and Emerj Senior Editor Matthew DeMello pull apart challenges for large en...
IT for Financial Services in the Age of GenAI - with Craig Mackereth of Rimini Street
March 26, 2024 06:00 - 23 minutes - 32.7 MBToday’s guest is Craig Mackereth, Executive Vice President of Global Service Delivery at Rimini Street. Rimini Street is a publicly traded company specializing in third-party support for mission-critical systems for financial services organizations and beyond. Craig joins Emerj Senior Matthew DeMello on today’s program to discuss the most significant challenges currently facing financial services leaders when it comes to driving the IT systems and infrastructure necessary to take advantage o...
Essentials of Deploying Large Language Models in the Enterprise - with Anton Kornienko and Ben Webster of NLP Logix
March 20, 2024 06:00 - 19 minutes - 26.9 MBToday’s guests are Anton Kornienko and Ben Webster of NLP Logix, where Anton serves as Data Science Platform Architect and Ben serves as Modeling and Analytics Team Lead. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Ben and Anton join us on today’s program to offer Emerj’s executive podcast audience advice on the essentials of turning large language models into business value. Throughout the episode, the pair underscore what t...
What Telecom Can Teach Other Sectors About AI Adoption - with Nadeem Saeed of Verizon
March 19, 2024 06:00 - 17 minutes - 23.9 MBToday’s guest is Nadeem Saeed, Corporate Vice President of Digital Transformation and Operational Excellence at Verizon. He joins Emerj Senior Editor Matthew DeMello on this week’s podcast to discuss the biggest challenges that telecom leaders face when it comes to driving infrastructure advances from a consumer and carbon standpoint. Later, they take a closer look at the lessons that startups can learn from more prominent telecom players and vice versa when it comes to strategizing AI deplo...
Multichannel Customer Journeys in Financial Services - with Anuj Maniar of Deloitte
March 14, 2024 06:00 - 32 minutes - 37.7 MBToday’s guest is Anuj Maniar, a principal at Deloitte specializing in financial services. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the dynamics of balancing customer expectations in channel strategy for financial institutions. Later, they discuss emerging AI use cases throughout the multichannel space, including after-call work in customer service. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media option...
What GenAI Means for Life Sciences IT Leaders - with Steven Zhang of Deloitte
March 14, 2024 06:00 - 28 minutes - 32.4 MBToday's guest is Steven Zhang, Managing Director at Deloitte Consulting. Steven joins Emerj Senior Editor Matthew DeMello on today's podcast to discuss AI's impact on life sciences IT workflows. Steven introduces this episode by offering a four-pillar framework for rapidly adopting generative AI for life sciences enterprises. He then explains the sector-specific talent needs of adoption teams, underscoring the responsible AI practices and executive buy-in tactics that lead effective digital ...
A Post-Pandemic Autopsy of Retail and eCommerce Challenges - with Poonam Goyal of Bloomberg Intelligence
March 12, 2024 06:00 - 20 minutes - 28.7 MBToday’s guest is Poonam Goyal, Sector Head and Senior eCommerce and Athleisure Analyst at Bloomberg Intelligence. Given post-pandemic retail and logistics trends, athleisure is frequently a ‘canary in the coal mine’ for many business challenges across supply chains and online marketing. She joins Emerj Senior Editor Matthew DeMello to talk about the eCommerce space more broadly through the lens of athleisure and how AI capabilities are helping to solve many of these challenges. To access Eme...
Introducing 'The Trajectory': A Specific Editorial Focus on Power and Artificial General Intelligence - with Yoshua Bengio
March 11, 2024 16:28 - 45 minutes - 51.5 MBToday’s is an exceptional episode of the AI in Business podcast. This week, we are delighted to announce the launch of ‘The Trajectory,’ a new video channel, podcast, and newsletter from Emerj Technology Research. As a special sneak preview of the first episode of the podcast, we’re featuring a portion of our conversation with revered computer scientist and University of Montreal professor Yoshua Bengio on today’s episode of the ‘AI in Business’ podcast. In conversation with Emerj CEO and He...
AI in Pharmaceutical Supply Chains and Manufacturing - with Laks Pernenkil of Deloitte
March 06, 2024 17:35 - 26 minutes - 29.9 MBToday’s guest is Laks Pernenkil, a principal in life sciences consulting at Deloitte. Laks joins Emerj CEO and Head of Research Daniel Faggella on today’s show to discuss AI in pharmaceutical supply chain manufacturing, showcasing a host of AI use cases and applications across manufacturing and operational lines of business. Later, the two surmise the near future of AI adoption in pharmaceutical supply chain management and where business leaders should focus their investments and attention. ...
Solving Insurance Inefficiencies with AI - with Sandee Suhrada and Karl Hersch of Deloitte
March 06, 2024 07:00 - 32 minutes - 37.6 MBToday’s guests are Karl Hersch, Vice Chairman and leader of Deloitte’s US Insurance practice, and Sandee Suhrada, Partner at Monitor Deloitte leading AI for Insurance. They join Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the opportunity space in insurance, highlighting the integration of automation and potential value for business creation. Throughout the episode, the pair underscore incoming changes to underwriting and customer engagement workflows, focusin...
Prioritizing High-Quality Patient Experiences in Insurance Workflows - with Shane Bray of Blue Cross Blue Shield Louisiana
March 05, 2024 07:00 - 24 minutes - 33 MBToday’s guest is Shane Bray, Chief Customer Experience Officer (CXO) at Blue Cross and Blue Shield of Louisiana. He joins Emerj Senior Editor Matthew DeMello on today’s program to examine how the convergence of healthcare and financial services presents a compelling opportunity for the integration of AI to elevate patient experiences and customer interactions in insurance workflows. Later, they take a closer look at the advantages of generative AI in addressing problems like the interoperabi...
A User’s Guide to Out-of-the-Box Computer Vision Models - with Adam Burns of Intel
February 27, 2024 07:00 - 17 minutes - 16.1 MBToday’s guest is Adam Burns, Vice President of Network and Edge and director of EdgeAI Development Tools at Intel. Adam returns to the podcast this week to talk about out-of-the-box solutions for computer vision in manufacturing, retail, healthcare, and beyond. Throughout the episode, Adam discusses relevant use cases related to Intel’s Geti Platform, what industry leaders should know before deploying out-of-the-box AI products, and the essential lessons in model development he’s gained from...
Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact
February 26, 2024 11:33 - 40 minutes - 46.3 MBToday’s guest is Gianni Giacomelli, Former Senior Advisor for Innovation at Genpact. Gianni currently serves as Head of Design Innovation at the Collective Intelligence Design Lab at MIT. He served as Chief Innovation Officer at Genpact from 2016 to 2022, when he stepped down to found Supermind. Design, an innovation advisory firm that helps organizations engaged in environmental and social transformation harness the power of AI tools. Gianni joins us on today’s program for a sober yet optim...
Claims and Underwriting Trends in Personalized Insurance with AI - with Kelly Cusick and Michael Cline of Deloitte
February 23, 2024 08:00 - 17 minutes - 24.5 MBToday’s guests include Kelly Cusick, Managing Director in Deloitte Consulting’s Actuarial & Insurance Solutions practice, and Michael Cline, Managing Director and Insurance Sector Claims Leader for Deloitte Consulting. Joining Emerj Senior Editor Matthew DeMello, they explain key trends in underwriting for our executive audience, emphasizing the evolution of personalization and the expanding reach of personal connections within the industry. Later in the discussion, the trio explores the tra...
AI Opportunities for Life Sciences R&D - with Andrew Bolt of Deloitte
February 23, 2024 07:00 - 29 minutes - 33.5 MBToday’s guest is Andrew Bolt, Partner at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to talk about challenges in R&D for life sciences. While productivity has remained stagnant for the last 10-15 years, advances in AI-enhanced protein structure prediction are revolutionizing drug targeting and the very infrastructure of recruiting patients for clinical trials. Later, the two postulate on the ways AI can expedite regulatory compliance in pharmaceutica...
Developing a Product Mindset in the AI-Driven Enterprise - with Jennifer Bradshaw and Arash Kamiar at NLP Logix
February 21, 2024 07:00 - 22 minutes - 31.5 MBToday’s guests on the ‘AI in Business’ podcast are Jennifer Bradshaw and Arash Kamiar, Director of Product and Senior Product Owner at NLP Logix, respectively. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. They join Emerj Senior Matthew DeMello on today’s podcast to talk about developing AI solutions with what they call a ‘product mindset.’ Throughout the program, the pair emphasize shifting focus away from the unique technolog...
Generative AI for Healthcare - with Dr. Dan Elton of Mass General Brigham
February 20, 2024 16:10 - 20 minutes - 23.4 MBToday’s guest is Dr. Dan Elton, a Data Scientist at the Mass General Brigham Data Science Office. He’s also a fellow at the Foresight Institute and previously served as a staff scientist at the National Institutes of Health. He joins Emerj Senior Editor Matthew DeMello on today’s show to talk about promising AI use cases in healthcare, including use cases in radiology, compliance, and medical record generation, search, and summarization. Later, the two discuss how foundational models will tr...
Opportunities for AI in Private Equity - with Bhuvanesh Abrol of Deloitte
February 15, 2024 07:00 - 35 minutes - 48.5 MBToday's guest is Bhuvanesh Abrol, US Private Equity Consulting Leader and US M&A Services Private Equity Consulting Leader at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today's program to talk about the AI opportunities in private equity investment decisions and deal-making. Later, the pair pull apart the fundamentals of using AI to inform opaque pricing in procurement and to drive increased collection rates. This episode is sponsored by Deloitte. Learn how brands w...
The Power of eConsent in Healthcare Workflows - with Melissa Easy and Vinita Navadgi of IQVIA
February 13, 2024 07:00 - 26 minutes - 36.8 MBToday’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies and Vinita Navadgi, Sr. Director, Digital Patient Suite at IQVIA. They join us on today’s show to discuss the advantages of optimizing consent workflows through automation, or ‘eConsent’ processes. The conversation delves into the metrics defining the effectiveness of ‘eConsent’ for both patients and healthcare providers, elucidating the role of AI in shaping the broader landscape of clinical trials....
Automation and Beyond for Sales and Marketing in Life Sciences - with Mark Miller of Deloitte
February 12, 2024 07:00 - 24 minutes - 28.4 MBToday’s guest is Mark Miller, Managing Director of Life Science Advertising, Marketing & Commerce at Deloitte. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss leveraging data in proven AI use cases in pharmaceutical sales and marketing, particularly when it comes to the ‘next best’ engagement. Throughout the episode, Mark emphasizes the importance of connected data and decision algorithms to engage with healthcare professionals more effectively. This epi...
Innovation and Storytelling in Real Estate - with John D’Angelo of Deloitte
February 07, 2024 07:00 - 32 minutes - 44.6 MBToday’s guest is John D’Angelo, Real Estate Solutions Leader at Deloitte. John joins Emerj CEO and Head of Research Daniel Faggella on today’s program to discuss the challenges and trends in the real estate industry, highlighting the local knowledge-heavy nature of the business. Throughout the episode, John emphasizes the true sources of friction to new technology adoption and the importance of storytelling in the sector. Later, the discussion delves into the leasing process, where AI can st...
Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan
February 06, 2024 07:00 - 21 minutes - 30 MBToday’s guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering t...
Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact
February 05, 2024 07:00 - 38 minutes - 44 MBToday’s guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today’s show for a candid and productive conversation on what responsible AI practices in transparency and accountability truly mean in terms of practical data governance policies. With new generative AI applications and challenges surrounding hallucinations and misinformation, responsible AI disciplines and workflows are no longer...
Driving Infrastructure Transformations for New Generative AI Use Cases - with Steve Astorino of IBM
January 30, 2024 17:36 - 18 minutes - 17.2 MBToday’s guest is Steve Astorino, General Manager, Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve joins us on today’s program to talk about the biggest challenges for enterprise leaders when it comes to driving the infrastructure innovations necessary to leverage new emerging AI use cases — especially in new, data-hungry generative AI tools. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on...
From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon
January 23, 2024 09:26 - 23 minutes - 26.7 MBToday’s guest is Michael Tambe, Head of Data Science for Amazon Advertising Field Sales. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he’s become an advocate of enterprises building a “data driven go to market engine.” He joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. If you’ve ...
The Short-Term and Long-Term Changes to the Insurance Industry with AI - with Haden Kirkpatrick of State Farm
January 16, 2024 07:24 - 22 minutes - 20.1 MBToday’s guest on the ‘AI in Business’ podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. Haden returns to the podcast to talk about ‘know your asset’ workflows and what they’re coming to mean for an AI-enhanced insurance space. Throughout the episode, he clarifies what these changes mean for t...
Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact
January 15, 2024 15:34 - 31 minutes - 36 MBToday’s guest is Harsh Kar, an enterprise leader in data and AI at Genpact. Harsh joins Emerj CEO and Head of Research Daniel Faggella on today’s show to deliver a sober yet very optimistic assessment of the challenges and opportunities surrounding new generative AI capabilities for organizations across industries. Throughout the episode, Harsh pulls apart how previously siloed enterprise functions – from data management, to hiring and marketing strategy – will soon work in concert, and with...
Evolving Approaches to Competitor and Policy Fraud with AI - with Caitlin Hodges of Amazon
January 10, 2024 07:00 - 19 minutes - 17.7 MBToday’s guest is Caitlin Hodges, Risk Manager at Amazon. Caitlin joins us on today’s program to talk about the biggest challenges for eCommerce leaders when it comes to reducing policy fraud, and the unique forms their solutions can take from a data perspective. Throughout the episode, Caitlin pulls from her experience from the frontlines of developing new tools to fight competitor fraud, such as detecting AI-manufactured negative reviews for competing products. This episode is sponsored by ...
The Hard ROI in Autonomous Logistics - with Tomas Ohlson of Einride
January 09, 2024 07:00 - 13 minutes - 12.1 MBToday’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows, and providing cost reductions in everything from energy use to inventory prediction. L...
Leveling-Up Field Service Operations with AI - with Easwaran Krishnamurthy of Johnson Controls
January 03, 2024 07:00 - 19 minutes - 17.9 MBToday’s guest is Easwaran Krishnamurthy, VP & CIO of Building Solutions for North American and Global Field Operations at Johnson Controls. Johnson Controls is a major producer of fire, HVAC and security infrastructure for buildings. Easwaran, or “EK” for short, joins us on today’s podcast to discuss the practicality of putting AI in the hands of field technicians across heavy industry and B2B customer-facing workflows. Together with Emerj Senior Editor Matthew DeMello, EK brings a practical...
Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health
January 02, 2024 07:00 - 16 minutes - 15.2 MBToday’s guest is Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health. Intermountain is a US-based not-for-profit healthcare system with over 350 clinics and 30 hospitals in the Intermountain West, located in Salt Lake City, Utah. Aaron joins us on the program today to talk about the biggest challenges facing healthcare leaders when it comes to driving patient access and improved outcomes. In conversation with Emerj Senior Editor Matthew ...
Building Trust in Data Science in Life Sciences - with Bikalpa Neupane of Takeda
December 26, 2023 07:00 - 22 minutes - 20.8 MBToday’s guest is Bikalpa Neupane, Head of Artificial Intelligence and Natural Language Processing at Takeda. He joins us on today’s program to discuss how siloed data and trust in data science processes are among the biggest challenges facing life sciences leaders and the promise of new use cases and generative AI tools in confronting those challenges. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let u...
Fraud Challenges in the Gaming Industry from a Data Perspective - with Pablo Vargas of FanDuel
December 20, 2023 07:00 - 25 minutes - 23.6 MBToday’s guest is Pablo Vargas, Risk and Compliance Manager at FanDuel. FanDuel is a fast-growing company in the gaming industry, with over 1,500 employees working with state regulators and other industry partners to bring high-quality entertainment, gambling and sports news experiences to their users. Pablo joins us on today’s podcast to talk about managing fraud risk in the gaming space and the unique challenges gaming leaders face for both online and in-person sales domains. Throughout the...
Financial Services Challenges and Solutions in the Age of Generative AI - with Fabrizio Burlando of Mastercard
December 19, 2023 07:00 - 25 minutes - 29.2 MBToday’s guest is Fabrizio Burlando, Global Head of Advisors Consulting and Digital Labs at Mastercard. Previous to Mastercard, Fabrizio also served as a project leader at Boston Consulting Group and as a Senior Consultant for the United Nations. He joins us on today’s program to talk about the current new wave of generative AI tools, their impact on the financial services sector and how SMBs stand to benefit from a blossoming market for microservices emerging in their wake. If you’ve enjoyed...
Solving eCommerce Challenges with Generative AI and More - with John LeBaron of Pattern
December 18, 2023 07:00 - 22 minutes - 20.2 MBToday’s guest is John LeBaron, Chief Revenue Officer at Pattern. Pattern is a tech company that builds an AI-driven platform for helping businesses grow faster and sell more on eCommerce marketplaces. John joins us on today’s program to discuss the biggest challenges for brand and consumer product executives, given the current state of AI adoption in the eCommerce sector. Later, he and Emerj Senior Editor Matthew DeMello dissect how new generative AI tools will impact advertising and content...
Building Trust and Utility in AI Systems for Defense - with Sean Moriarty of Primer
December 13, 2023 08:00 - 32 minutes - 36.7 MBToday’s guest is Sean Moriarty, the new CEO of Primer. He joins Emerj CEO and Head of Research Daniel Faggella to discuss how to build trust in the true capabilities of AI-enhanced systems that will be making all the difference in life and death situations going forward for the defense sector and beyond. Throughout his appearance, Sean emphasizes the primacy of getting end users to properly execute procedures by understanding problems in human terms, not the esoteric language of subject matt...
Collecting Data for B2B Customer Experience Challenges - with Tom Pettit of Xylem
December 13, 2023 07:00 - 17 minutes - 16.3 MBToday’s guest is Tom Pettit, Chief Operations and Supply Chain Officer at Xylem. Xylem is a leading global water technology company committed to solving the world’s critical water, wastewater and water-related challenges through technology, innovation and expertise. Tom joins us on today’s program to talk about challenges for B2B leaders when it comes to providing their customers with high-quality experiences and what specific metrics can help industry leaders prepare their organizations for...
The Impact of AI on Legal Work - with Anna Gressel
December 12, 2023 07:00 - 16 minutes - 19 MBToday’s guest is legal expert Anna Gressel. She returns to the program today to discuss the impact that AI will have on legal workflows, from document processing to the skills law professionals should focus on as they conduct their work in tandem with emerging technologies. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
Software Development Team Challenges in the Age of Generative AI - with Ted Kwartler of DataRobot
December 07, 2023 15:27 - 20 minutes - 18.8 MBToday’s guest is Ted Kwartler, Field CTO of Generative AI at DataRobot. DataRobot is an AI-powered software company that helps enterprises automate processes from end-to-end. Ted returns to the platform in conversation with Emerj CEO and Head of Research Daniel Faggella to examine what challenges for software development teams look like from the perspective of leadership. Later, Ted offers actionable insight on handling pushback on goals, assigning team members based on data-verified skills ...
SMB Retail Challenges from a Data Perspective - with Matt Madrigal of Google
December 05, 2023 07:00 - 18 minutes - 17.3 MBToday’s guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt joins us on today’s program to talk about some general challenges retail SMBs face and how generative AI tools can help them tackle them. From virtual experiences to content creation, Matt explains how we’ll see many of the use cases previously only accessible to large companies impact all areas of retail and eCommerce. If you’ve enjoyed or benefited from some of the insights of this episo...
Cultivating ‘Value Driven Data’ in Insurance - with Edosa Odaro of Tawuniya
November 28, 2023 07:00 - 24 minutes - 22.2 MBToday’s guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya and former Chief Data Officer at AIG. He is also the author of two books on overcoming data challenges, ‘Making Data Work’ and his latest, ‘Value Driven Data’ from the Taylor & Francis Group. Edosa returns to the podcast to talk about his written work and how organizations can overcome the inevitable growing pains of digital transformations. To discover more AI use cases, best practice guides, white papers,...
AI Solutions for B2B Customer Experiences - with Shahar Chen of Aquant
November 22, 2023 09:35 - 19 minutes - 17.6 MBToday’s guest is Shahar Chen, CEO and Co-founder of Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Shahar joins us on today’s show to talk about the role generative AI-enhanced co-pilot platforms can play, particularly in improving B2B customer experiences in field service across multiple industrial sectors from heavy industry to healthcare. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options...
The Role of Humans in AI-Enhanced Logistics Workflows - with Dr. Yossi Sheffi
November 21, 2023 10:36 - 19 minutes - 18.2 MBToday’s guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of ‘The Magic Conveyor Belt: Supply Chains, AI and the Future of Work’. Dr. Sheffi returns to the show to expand on his thoughts about where human skills and labor markets are headed in the immediate impact of automated and autonomized workflows thanks to AI capabilities in logistics and manufacturi...
The Implications of Generative AI on Investment Banking - with Andrea Haskell and Val Srinivas of Deloitte
November 17, 2023 11:06 - 27 minutes - 25.5 MBToday’s guests are Andrea Haskell, Principal of Strategy and Analytics at Deloitte Consulting, and Val Srinivas, Research Leader in Banking and Capital Markets for Deloitte. They join Emerj CEO and Head of Research Daniel Faggella to discuss the trends and challenges detailed in a new report from Deloitte on generative AI’s impact on investment banking. From using new #genAI tools for news analysis and summarization in financial workflows to looking beyond trading, such as M&A, advisory, and...