Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan
The AI in Business Podcast
English - February 06, 2024 07:00 - 21 minutes - 30 MB - ★★★★ - 101 ratingsTechnology Business Management artificial digital data intelligence learning machine science transformation Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Today’s guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering the necessary business agility and addressing the acute challenges of scaling systems based on advanced technologies. Today’s episode is sponsored by Uniphore. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.