The AI in Business Podcast
840 episodes - English - Latest episode: 10 days ago - ★★★★ - 101 ratingsThe AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI.
Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption.
Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1
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Episodes
The Benefits of AI-Enhanced Developer Workflows - with Jason Wells of Pattern
November 16, 2023 07:00 - 20 minutes - 18.5 MBToday’s guest is Jason Wells, Chief Technology Officer at Pattern. Pattern is a tech company that builds an AI-driven platform to help businesses grow faster and sell more on eCommerce marketplaces. Jason joins Emerj CEO and Head of Research Daniel Faggella on today’s program to talk about the challenges developer teams and their managers face in integrating workflows, assessing engagement, hiring the right people and beyond. Throughout his appearance, he emphasizes the importance of individ...
Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal
November 15, 2023 07:00 - 17 minutes - 16.4 MBToday’s guest is Srihari Govindarajan, Senior Director of Finance Transformation at PayPal. Srihari joins Emerj CEO and Head of Research Daniel Faggella on today’s show to talk about how PayPal approaches fraud and policy abuse – including how they leverage a bespoke version of ChatGPT they refer to as “fraudGTP.” Throughout the episode, the pair scrutinize the concrete value of LLMs and other forms of generative AI in finserv workflows, specifically in mitigating fraud. This episode is spon...
New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems
November 14, 2023 07:00 - 18 minutes - 16.7 MBToday’s guest is Dan Buckland, Medical Director of Duke University Health System. Dan is also an assistant professor at Duke University as well as a deputy human system risk manager at NASA. Obviously, he’s no stranger to the latest and greatest technology. However, Dan joins us on the program today to talk about Duke University’s unique approach to AI technologies - often using models that are at least two years old and have requisite training - and using virtual care as a last resort whene...
AI’s Impact on the Drug Targeting Process - with Ramesh Durvasula of Lilly
November 07, 2023 07:00 - 19 minutes - 17.6 MBToday’s guest is Ramesh Durvasula, Senior Vice President of R&D IT at Lilly. Ramesh joins us on the program today to discuss AI’s impact on the drug targeting process, particularly in helping pharmaceutical leaders like Lilly better predict what potential drugs to invest in for bringing to market and when. With increased certainty in drug targeting, Ramesh explains how AI capabilities are driving clinical trials to be used as an alternative form of healthcare. Visit emerj.com/beg1 to learn m...
How to Think of the Future of Finserv in the Age of GenAI - with Marco Argenti of Goldman Sachs
October 31, 2023 06:00 - 35 minutes - 32.2 MBToday’s guest is Marco Argenti, Chief Information Officer at Goldman Sachs. Before working with Goldman Sachs, Marco served as SVP of Developer Services at Nokia, then Vice President of Technology of Amazon Web Services (AWS) in 2013, where he started and ran several AWS businesses, including mobile, serverless computing, Internet of Things, and augmented and virtual reality. He joins us on today’s program to talk about where banking leaders should be showing the most caution when it comes t...
Solving Software Developer Challenges with AI - with Tsavo Knott of Pieces
October 26, 2023 06:00 - 21 minutes - 19.9 MBToday’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo joins us on today’s program to talk about the ways that new and emerging AI tools can help streamline workflows for developers, from making their work histories more accessible to bridging gaps between their work and their fellow stakeholders in design workflows. This episode is sponsored by Pieces. Learn how ...
Decreasing Friction in the Patient Experience with AI - with Leonardo Lambert of Corti
October 25, 2023 06:00 - 16 minutes - 15.1 MBToday’s guest is Leonardo Lambert, Director of Commercial at Corti. Corti is an AI-driven software company that develops a digital assistant for augmenting caretakers in improving patient outcomes and internal performance. Leonardo joins us on today’s program to talk about the challenges facing caretakers in decreasing friction in the patient experience — from administrative costs to ensuring best practices. Throughout the episode, he emphasizes the importance of the patient’s first contact ...
What Large Language Models Mean for Lawyers - with Danny Tobey and Bennett Borden of DLA Piper
October 24, 2023 06:00 - 25 minutes - 23.6 MBToday’s guests are DLA Piper's Partner, Chief Data Scientist, Bennett Borden, and Partner, Chair AI and Data Analytics Practice, Danny Tobey. DLA Piper is among the world’s leading law firms and as Bennett and Danny explore with Emerj Senior Editor Matthew DeMello on today’s podcast, they have some compelling use cases at the cutting edge of AI applications in the legal realm. In a follow-up to their first episode on document management use cases, Bennett and Danny closely examine how large ...
Building a Data-Driven Go-To-Market Engine in Retail - with Michael Tambe of Amazon
October 17, 2023 06:00 - 15 minutes - 17.7 MBToday’s guest is Michael Tambe, Head of Scaled Insight Science, Amazon Ads. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he’s become an advocate of enterprises building a “data-driven go-to-market engine.” He joins Emerj Senior Editor Matthew DeMello on today’s podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. To access Emerj’s frame...
[AI Futures] Dataiku's CEO on "Growing Up in a GenAI World" - with Florian Douetteau
October 13, 2023 06:00 - 25 minutes - 23.4 MBToday's episode marks the return of our 'AI Futures' series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today's guest is Florian Douetteau, Co-founder and CEO of Dataiku, a Europe-based artificial intelligence and machine learning unicorn that builds custom business solutions for what they call "Everyday AI" in industrial sectors like retail, healthcare, banking and beyond. Florian joins Emerj CEO and Head of Research Dani...
Looking at Refund and Loyalty Programs in Retail From a Data Perspective - with Jeff Otto of Riskified
October 12, 2023 06:00 - 26 minutes - 24.1 MBToday’s guest is Jeff Otto, Chief Marketing Officer at Riskified, a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff shares findings from Riskified’s new survey of 300 merchants from around the world on their customer policies, including refunds and loyalty programs. The survey sheds light on what refund policies and CX strategies mean for bottom lines across the retail and eCommerce se...
Looking into Our GenAI Future Across Industries - with Carm Taglienti of Insight
October 12, 2023 06:00 - 22 minutes - 20.2 MBToday’s guest is Carm Taglienti, Chief Data Officer and Data/AI Portfolio Director for Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carm returns to the program to talk about the future of generative AI capabilities, offering predictions that the technology will be characterized by more complex and efficient models, faster training and inference. Later, he and Emerj Senior Editor Matthew DeMello pull apart what these improvem...
Looking at Insurance Challenges from a Telecom Perspective - with Haden Kirkpatrick of State Farm
October 10, 2023 06:00 - 28 minutes - 26.4 MBToday’s guest on the ‘AI in Business’ podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. He joins us on today’s show to talk about challenges facing the insurance industry – from the deluge of data coming from the Internet of Things and emerging generative AI tools. Throughout the episode, Had...
The Essentials on the Digital Transformation of the Automotive Industry - with Don McGuire of Qualcomm
October 03, 2023 07:38 - 22 minutes - 26 MBToday’s guest is Don McGuire, Chief Marketing Officer at Qualcomm. A wireless technology pioneer, Qualcomm invented the foundational technologies for 3G, 4G, and 5G, and today, Qualcomm technology can be found in just about every handset and many devices that we use every day. Qualcomm has diversified its business over the years into different industries, such as automotive, in addition to compute, XR, and more. Don joins us on today’s program to talk about the digital transformation of the ...
[Beyond GPU] Finding ROI for AI at the Edge - with Gordon Wilson of Rain
September 30, 2023 06:00 - 20 minutes - 18.5 MBToday’s episode is the fourth in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands. Our fourth guest in the series is Gordon Wilson, CEO of Rain. Rain is a tech company that builds integrated hardware-software platforms for radically cheaper AI solutions, which they refer to as ‘artificial brains.’ Gordon joins us on the program to talk about business problems fac...
[AI Futures] What is Life Like When the Internet is “Generative”? - with Mark Surman of the Mozilla Foundation
September 29, 2023 06:00 - 29 minutes - 27.4 MBToday’s episode marks the return of our ‘AI Futures’ series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today’s guest is Mark Surman, President and Executive Director of the Mozilla Foundation. Mark joins Emerj CEO and Head of Research Dan Faggella on the program to talk about lessons learned from the birth of the internet and how these lessons might translate to deeper insights about our current transition into the age of...
The Impact of Generative AI on Healthcare - with Heather Lane of Athenahealth
September 26, 2023 06:00 - 29 minutes - 27.3 MBToday’s guest is Heather Lane, Senior Architect at athenahealth. athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. Heather joins us on today’s program to discuss the implications of new, emerging generative AI capabilities on the healthcare space and the systems healthcare providers must implement to leverage their benefits. To access Emerj’s frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com...
[Beyond GPU] A Closer Look at Manufacturing Challenges for Computer Vision - with Peter Tu of GE Research
September 23, 2023 06:00 - 19 minutes - 17.8 MBToday’s episode is the third in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest is Peter Tu, Chief Scientist of Computer Vision at GE Research. Peter returns to the ‘AI in Business’ podcast to talk about the advances in real-time cloud computing that are making computer vision more ac...
AI Solutions for R&D Challenges in Life Sciences - with Ramesh Durvasula of Eli Lilly
September 19, 2023 10:19 - 14 minutes - 13.6 MBToday’s guest is Ramesh Durvasula, Senior Vice President of R&D IT at Eli Lilly. Ramesh joins Emerj Senior Editor Matthew DeMello on the program today to survey the biggest challenges in biotech research and how emerging capabilities, particularly in generative AI, are paving the way for a new future for the industry. If you’ve enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found help...
How to Identify High-ROI Use Cases for GenAI and Achieve Success Quickly - with Carm Taglienti of Insight
September 18, 2023 06:00 - 30 minutes - 28 MBToday’s guest is Carmen Taglienti, Chief Data Officer and Data/AI Portfolio Director at Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carmen returns to the program today to discuss high-ROI use cases in generative AI models and how organizations can identify ones that match the core business value in their operations. Later, he and Emerj Senior Editor Matthew DeMello pull apart examples across the retail and manufacturing sec...
[Beyond GPU] AI Hardware for Computer Vision - with Adam Burns of Intel
September 16, 2023 06:00 - 15 minutes - 14.3 MBToday’s episode is the second in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest is Adam Burns, Vice President of Network and Edge and Director of EdgeAI Development Tools at Intel. Adam joins us on today’s program to discuss the challenges across sectors in leveraging computer vision...
[AI Futures] A Debate on What AGI Means for Society and the Species - with Roko Mijic and Roman Yampolskiy
September 15, 2023 06:00 - 55 minutes - 50.5 MBIn another installment of our ‘AI Futures’ series on the ‘AI in Business’ podcast, we host a debate on what Artificial General Intelligence (AGI) will mean for society and the human race writ large. While opinions on the subject diverge wildly from utopian to apocalyptic, the episode features grounded insight from established voices on both sides of the optimism-pessimism spectrum. Representing optimists is philosopher and thinker Roko Mijic, famous for the ‘Roko’s Basilisk’ controversy on t...
LLMs and Generative AI for Financial Planning and Life Insurance Workflows - with Christian Mitchell of Northwestern Mutual
September 12, 2023 11:31 - 25 minutes - 23 MBToday’s guest is Christian Mitchell, Executive Vice President and Chief Customer Officer at Northwestern Mutual. Christian joins us on the program to talk about the impact that large language models and generative AI tools will have on creating more enhanced customer experiences in financial planning and life insurance funnels by finding more ways to connect customers emotionally to their financial goals. If you’ve enjoyed or benefited from some of the insights of this episode, consider leav...
[Beyond GPU] Solutions for AI Hardware Challenges from Infrastructure to Deployment - with Mark Heaps of Groq
September 09, 2023 06:00 - 33 minutes - 30.6 MBToday’s episode is the first in a special series we’re calling ‘Beyond GPU,’ taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today’s guest in the series is Mark Heaps, Vice President of Brand and Creative at Groq. Groq is a tech company specializing in simplifying computing challenges to accelerate workloads in artificial intelligence, machin...
Exploring Use Cases in Foundational Models for Life Sciences, Retail and Manufacturing - with Alberto Rizzoli of V7
September 06, 2023 09:06 - 19 minutes - 17.4 MBToday’s guest is Alberto Rizzoli, Co-founder and CEO of V7. V7 is an AI-first software company that builds a high-quality image and video training platform for model and database management. Alberto returns to the program to examine larger use cases in foundational large language models, and where these capabilities are achieving ROI across healthcare, retail, and manufacturing sectors. This episode is sponsored by V7. Learn how brands work with Emerj and other Emerj Media options at emerj.c...
Facing Retail Challenges in the Era of Generative AI - with Alan Boehme of H&M
September 05, 2023 12:16 - 27 minutes - 25.1 MBToday’s guest is Alan Boehme, Chief Technology Officer at H&M. Alan has also served at a number of Fortune 500 companies, assisting them through their digital transformations, including Coca-Cola and Procter & Gamble. Alan joins us on the program today to discuss emerging challenges in retail, from micro-generational trends to the incentive for brands to share more significant amounts of consumer intelligence. If you’ve enjoyed or benefited from some of the insights of this episode, consider...
[AI Futures] AI and the Future of Intimacy - with Professor Pani Farvid of the New School
September 01, 2023 06:00 - 40 minutes - 37.2 MBToday’s episode marks the return of our ‘AI Futures’ series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today’s guest is Dr. Pani Farvid, Associate Professor at The New School and founder of the SexTech Lab. She joins Emerj CEO and Head of Research Daniel Faggella in asking serious questions about the future potential of AI-generated content on human reward systems, namely our reproductive drives. If you’ve enjoyed or bene...
Overcoming Healthcare Challenges with Generative AI and Deep Learning - with Erik Duhaime of Centaur Labs
August 31, 2023 06:00 - 20 minutes - 18.7 MBToday’s guest is Erik Duhaime, Co-founder and CEO of Centaur Labs. Centaur Labs helps AI developers and data scientists label medical and scientific datasets at scale so that they can build and improve their models more quickly and easily. He joins us on the program today to talk about generative AI in the healthcare space today and the increasingly important role human experts will play in the development of the AI of tomorrow. This episode is sponsored by Centaur Labs. Learn how brands wor...
Operationalizing GenAI Models to Increase Business Value - with Carm Taglienti of Insight
August 30, 2023 06:00 - 26 minutes - 24.3 MBToday’s guest is Carm Taglienti, Chief Data Officer and Data/AI Portfolio Director for Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. On today’s show, Carm joins Emerj Senior Editor Matthew DeMello to discuss where business leaders can find true value-creation opportunities from emerging generative AI technologies. As the hype cycle shows no signs of slowing down, Carm offers actionable, non-technical advice to business leader...
The Impact of AI on Drug Target Discovery and the Personalization of Healthcare - with Leo Barella of Takeda
August 29, 2023 19:34 - 22 minutes - 20.1 MBToday’s guest is Leo Barella, Senior Vice President and Chief Technology Officer at Takeda. He joins Senior Editor Matthew DeMello on this week’s program to talk about the biggest challenges facing the healthcare and life science spaces and where we’re starting to see AI capabilities and use cases emerge, particularly in drug targeting development. Later, he explains what he sees as an emerging market for healthcare microservices evolving from expanding data capabilities.
[Winning Executive Buy-In] Winning Executive Buy-In, From a Vendor’s Perspective - with Zohar Bronfman of Pecan
August 28, 2023 06:00 - 18 minutes - 17.1 MBToday’s guest is Zohar Bronfman, CEO and Co-founder of Pecan. Pecan is a predictive analytics software company that works with companies across retail, eCommerce and manufacturing spaces. Zohar joins Emerj CEO and Head of Research Daniel Faggella in another installment of our series on winning executive buy-in to talk about the lessons he has learned from a vendor perspective. Later, he pulls apart the best strategies for addressing the technology hype cycle in the sales process and what ‘ex...
Telling Fact from Fiction in Launching Enterprise AI and Bespoke LLMs - with Alberto Rizzoli of V7
August 23, 2023 11:11 - 25 minutes - 22.9 MBToday’s guest is Alberto Rizzoli, Co-founder and CEO of V7. V7 is an AI-first software company that builds a high-quality image and video training platform for model and database management. Alberto joins us on the program to discuss what generative AI capabilities will mean across industries and the biggest challenges facing enterprise leaders trying to integrate bespoke genAI models into their organizations. Today’s episode is sponsored by V7. Learn how brands work with Emerj and other Eme...
AI Regulations and Enterprise Legal Exposure - with Anna Gressel of Paul, Weiss
August 22, 2023 18:10 - 26 minutes - 30.5 MBToday’s guest is Anna Gressel, Counsel at Paul, Weiss. Paul, Weiss (short for Paul, Weiss, Rifkind, Wharton & Garrison LLP) is a law firm based in New York City with over 1,000 lawyers on staff. Previously, Anna served as Senior Associate at Debevoise & Plimpton. She joins us on the program today to discuss the legal exposure and risk posed by AI legislation across the world. Given how many sectors are on the cusp of AI proliferation in the advent of generative AI and large language models, ...
[AI Futures] Intensive vs. Laissez-Faire Approaches to AI Governance - with Robin Hanson of George Mason University
August 18, 2023 06:00 - 1 hour - 106 MBToday’s guest is Dr. Robin Hanson, Associate Professor of Economics at George Mason University. Dr. Hanson is a prominent contributor to discussions on the implications of AI applications on realpolitik going into the future. In conversation with Emerj CEO and Head of Research Daniel Faggella, Robin contributes to our special ‘AI Futures’ series by pulling apart ethical concerns for the species as AGI develops and how the forces behind that growth must balance these concerns moving forward. ...
Machine Learning and Large Language Models in Healthcare - with Dr. Arta Bakshandeh of Alignment Health
August 15, 2023 06:00 - 27 minutes - 24.8 MBToday’s guest is Alignment Health Chief Medical Informatics Officer, Dr. Arta Bakshandeh, D.O., M.A. Alignment Health is a tech-enabled Medicare Advantage healthcare firm that celebrated its first year as a public company in March. He joins us on the program to talk about the latest AI developments in the healthcare space, particularly regarding the limitations of machine learning and the seemingly endless potential for large language models. If you’re interested in unlocking our AI best pra...
AI and B2B Customer Journey Signals - with Carlos Quezada of Hewlett Packard Enterprises
August 08, 2023 06:00 - 17 minutes - 16.1 MBToday’s guest is Carlos Quezada, Vice President of Customer Experience Strategy at Hewlett Packard Enterprises. He joins Emerj Senior Editor Matthew DeMello on the program to talk about building customer journeys simultaneously from the B2B and infrastructure perspectives. Later, they talk about how friction in customer journeys predicates a balance between automation and humans in the loop of critical workflows. If you’ve enjoyed or benefited from some of the insights of this episode, con...
AI for Insurance, Insurance for AI - with Edosa Odaro of Tawuniya
August 01, 2023 06:00 - 27 minutes - 24.9 MBToday’s guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya, former Chief Data Officer at AIG, and author of two books on overcoming data challenges. For the first of a two-episode appearance on the podcast, Edosa joins us to talk about data challenges in the insurance spaces on both sides of the table. Together with Emerj Senior Editor Matthew DeMello, Edosa offers advice ranging from how leaders can close the service gaps between insurance and the rest of financia...
Winning Buy-In From Logistics Leaders for AI Projects - with Dorothy Li, CTO of Convoy
July 26, 2023 06:00 - 16 minutes - 14.7 MBToday’s guest is Dorothy Li, Chief Technology Officer of Convoy, a logistics and software company based in Seattle that has raised nearly a billion dollars in funding. Dorothy spent over a decade at Amazon, where she served as vice president of user experience, then of BI and analytic services at AWS. In conversation with Emerj Head of Research Daniel Faggella, she explains the best strategies for communicating the benefits of AI projects to non-technical leadership. Later, they discuss how ...
Leveling Up Road Safety through AI in Automotive - with Frantz Saintellemy of LeddarTech
July 25, 2023 06:00 - 20 minutes - 18.9 MBToday’s guest is Frantz Saintellemy, President and Chief Operating Officer of LeddarTech. LeddarTech is a global software company headquartered in Québec City, Canada, that develops and provides comprehensive perception software solutions that enable the deployment of advanced driver assistance systems (ADAS). Frantz joins us on the program to talk about the problems facing automotive OEMs and Tier 1-2 suppliers when it comes to safety and how regulations are beginning to catch up to the tec...
How Asset Protection Teams can Win Executive Buy-In from Data and Storytelling- with Adam Oberdick of CVS Health
July 24, 2023 06:00 - 23 minutes - 21.9 MBToday’s guest is Adam Oberdick, Lead Director of Asset Protection at CVS Health. Adam has over 15 years of experience in asset protection across the retail sector for such name brands as Kmart, Target and Nike. In conversation with Emerj Senior Editor Matthew DeMello on today’s program to talk about how asset protection workflows have changed over that time thanks to AI capabilities and how these technologies are changing conversations between asset protection teams and retail leaders. Throu...
Solving Logistics Challenges with AI - with Dr. Yossi Sheffi of MIT
July 20, 2023 09:18 - 32 minutes - 29.9 MBToday’s guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of ‘The Magic Conveyor Belt: Supply Chains, AI and the Future of Work.’ In conversation with Emerj Senior Editor Matthew DeMello, Dr. Sheffi analyzes the different challenges facing logistics and manufacturing leaders when it comes to ascendent AI technologies like autonomous freight. Later their di...
AI Data Management for Clinical Trials - with Melissa Easy and Tim Riely of IQVIA
July 13, 2023 06:00 - 16 minutes - 15.3 MBToday’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riely, Vice President of Clinical Data Analytics at IQVIA. They return to the program to talk with Emerj Senior Editor Matthew DeMello about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore both the ongoing and impending impact of large language models on report writing and other clinical trials-oriented use cases.
The Future of Legal Document Management - with Danny Tobey and Bennett Borden of DLA Piper
July 11, 2023 10:29 - 19 minutes - 22.8 MBToday’s guests are DLA Piper Chief Data Scientist Bennett Borden and Chair of DLA Piper’s AI Practice Danny Tobey. DLA Piper is among the world’s leading law firms, and as Bennet and Danny explore with Emerj Senior Editor Matthew DeMello on today’s podcast, they have some fascinating use cases at the cutting edge of AI applications in the legal realm. In their first of two appearances, Bennet and Danny examine how AI impacts document management in the legal sector. Throughout the conversatio...
AI Tools for Improving Experiences for Patients and Healthcare Providers - with Dr. Nele Jessel of Athenahealth
July 06, 2023 06:56 - 29 minutes - 33.5 MBToday’s guest is Dr. Nele Jessel, Chief Medical Officer at Athenahealth. Athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. She joins us on the program to talk about the biggest challenges facing healthcare – including the burden that a lot of new technology is placing on doctors. Throughout her appearance, Dr. Jesel underscores the many ways data can be used for improved patient experiences that bear a strong resemblan...
The Impact of AI-Enhanced Clinical Trials on Patient Experiences - with Melissa Easy and Tim Riley of IQVIA
July 05, 2023 06:00 - 25 minutes - 23 MBToday’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riley, Vice President of Clinical Data Analytics at IQVIA. They join Emerj Senior Editor Matthew DeMello on the program to talk about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore the extent that clinical trials are changing thanks to data and how life sciences will change as more people seek clinical trials as a for...
The Impact of AI-Enhanced Clinical Trials on Patient Experiences - with Melissa Easy and Tim Riely of IQVIA
July 05, 2023 06:00 - 25 minutes - 23 MBToday’s guests are Melissa Easy, Vice President and General Manager of Clinical Technologies at IQVIA, and Tim Riely, Vice President of Clinical Data Analytics at IQVIA. They join Emerj Senior Editor Matthew DeMello on the program to talk about the current state of AI in life sciences and clinical trials. Throughout the episode, Melissa and Tim underscore the extent that clinical trials are changing thanks to data, and how life sciences will change as more people seek clinical trials as a fo...
LLM-driven Writing and Reading Co-Pilots in Financial Services - with Michael Elias of AI21 Labs
June 29, 2023 06:00 - 15 minutes - 14 MBToday’s guest is Director of Enterprise Accounts at AI21 Labs, Michael Elias. AI21 Labs is a Tel Aviv-based software company specializing in natural language processing-based systems. Michael joins Emerj Senior Editor Matthew DeMello on the program to pour through the growing number of use cases for large language models in the financial services space. This episode is sponsored by AI21 Labs. Learn more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.
Getting the C-Suite from ‘Spreadsheets and Gut Feelings’ to Data-Driven Insights - with Bret Greenstein of PwC
June 28, 2023 06:00 - 20 minutes - 24 MBToday’s guest is PwC partner in Data, Analytics, and AI, Bret Greenstein. Bret returns to the program to share best practices for selling the C-suite on AI initiatives with Emerj CEO and Head of Research Daniel Faggella as part of a special episode series on winning executive buy-in. In the process, Bret emphasizes how to communicate in ways tailored to executives transitioning from what he describes as ‘spreadsheets and gut feelings’ to genuinely data-driven insights. If you’ve enjoyed or b...
Automation Across the Business through Conversational AI - with Muddu Sudhakar of Aisera
June 27, 2023 09:33 - 21 minutes - 19.2 MBToday’s guest is Muddu Sudhakar, CEO of Aisera. Aisera is a tech company specializing in conversational AI that helps customer support teams answer tickets faster. Muddu returns to the platform after appearing on our sister ‘AI in Financial Services’ podcast to talk about how large language models are at the heart of transformative conversational AI for legacy and text-based financial firms – not just for customer experiences but also for employees. If you’re interested in unlocking our AI b...
Striking a Balance in Personalization and Fraud Detection - with Gerald van den Berg of Etsy
June 22, 2023 08:45 - 22 minutes - 20.4 MBToday’s guest is VP of Analytics and Strategic Finance at Etsy, Gerald van den Berg. He joins Emerj Senior Editor Matthew DeMello on the program to discuss the convergence of a post-COVID retail environment for fraud and the AI-driven technological advances behind fraud detection and customer personalization at the heart of current privacy concerns. Later, Gerald explains the best strategies for classifying customers based on risk and how to balance loss prevention and serving honest custome...