Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal

The AI in Business Podcast

English - November 15, 2023 07:00 - 17 minutes - 16.4 MB - ★★★★ - 101 ratings
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Previous Episode: New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems

Next Episode: The Benefits of AI-Enhanced Developer Workflows - with Jason Wells of Pattern

Today’s guest is Srihari Govindarajan, Senior Director of Finance Transformation at PayPal. Srihari joins Emerj CEO and Head of Research Daniel Faggella on today’s show to talk about how PayPal approaches fraud and policy abuse – including how they leverage a bespoke version of ChatGPT they refer to as “fraudGTP.” Throughout the episode, the pair scrutinize the concrete value of LLMs and other forms of generative AI in finserv workflows, specifically in mitigating fraud. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.