AADOM Radio-THE Podcast For Dental Managers
139 episodes - English - Latest episode: about 1 month ago - ★★★★★ - 18 ratingsAADOM RADIO -
For AADOM members on the go! AADOM radio is a great resource for dental management learning anytime, anywhere! Built with the busy manager's schedule in mind, keep up-to-date on topics ranging from:
Systems to Work life Balance
AADOM News
Published Observer Articles - Narrated for your listening and learning mindset.
AADOM Radio - THE podcast for dental managers and dental business professionals.
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Episodes
Episode 36-AADOM Radio-"Slam Dunk" Financial Discussion w/Penny Reed
April 24, 2019 20:11 - 48 minutes - 81.7 MBAADOM Radio & CareCredit Present: Penny Reed Podcast Summary: So much time, energy and effort goes into attracting and retaining patients as well as treatment planning. The financial discussion is the pivotal phase that converts a treatment “plan” into a “commitment.” How do we prepare our financial coordinators and our team to not only navigate these conversations but also convert them into scheduled and paid for treatment with happy patients? Tune in as Penny Reed, former office manage...
Episode 35-AADOM Radio-Making the Most of your Morning Huddle w/Weston Lunsford-CEO of Dental Intelligence
April 11, 2019 23:29 - 54 minutes - 93 MBAADOM Radio & Dental Intelligence Present Weston Lunsford Podcast Summary: Would you believe practices that do a morning huddle outperform practices that don't by 30%? That’s right. The lowly morning huddle can be a “force multiplier,” meaning that participation in a huddle can improve almost every part of your practice. Here are just a few of the many common issues that an effective huddle helps to resolve. -Holes in the schedule -Patients on the schedule with unscheduled treatment...
Episode 34-AADOM Radio-Total Recall-Maximizing Your Hygiene Schedule w/Tarah Grauer from Henry Schein Dental
April 11, 2019 23:29 - 33 minutes - 61.2 MBAADOM Radio & Henry Schein Dental Present: Tarah Grauer Podcast Summary: Getting the entire team on board with which specific office protocols and policies you are going to uphold, shows your employees that you respect their value and time, which permeates through and retrains your patients to feel and be treated the same. Learning Objectives: i. Track Recare rate ii. Track BA/CA iii. Implement a BA/CA policy iv. Utilize the proper lists in your practice management software More Abo...
Episode 33-AADOM Radio-Revenue Cycle Management-Why It Matters to You-Brad Royer-Dentrix/Henry Schein One
March 28, 2019 01:09 - 31 minutes - 55 MBAADOM Radio & Henry Schein One Presents: Brad Royer-Product Manager Dentrix Podcast Summary During this podcast, we will discuss what Revenue Cycle Management (RCM) means in general and the applications it has within the dental space. We'll cover the basic components of RCM and how you can adapt those concepts to your own practice. Finally, we'll talk about how incorporating simple steps and procedures from RCM best practices can have a big impact on the cash flow and profitability of you...
Episode 32-AADOM Radio-The REAL Story Behind Membership Plans w/Dave Monahan
March 25, 2019 10:26 - 52 minutes - 93.8 MB**AADOM Radio & Kleer Present: ** Dave Monahan-CEO of Kleer ** Podcast Summary: This podcast will discuss all of the common misconceptions regarding Membership Plans. There is a lot of misinformation about which platform to use, whether you should just run your own Membership Plan in-house, and why Membership Plans are the best solution for you and your patients. Learning Objectives: 1-Address the common misconceptions of Membership Plans among Office Managers. 2-Describe the real va...
Episode 31-AADOM Radio-6 SEO Trends for 2019-Kelsey Halvarson-Roadside Dental Marketing
March 13, 2019 21:28 - 34 minutes - 31.6 MBAADOM Radio & Roadside Dental Marketing Present: Kelsey Halvarson, SEO Director Podcast Summary: Outlining the biggest changes/trends in SEO for 2019, and how it will affect the dental industry. Podcast Learning Objectives: How to implement these trends in your marketing strategy. What to ask your current agency about these trends and how they are implementing them. Gain a broader knowledge of SEO in general. More About Kelsey: Kelsey has been working in Marketing and SEO/SEM for th...
Episode 30-AADOM Radio-Build the Brand of You w/Kristen Brown
March 02, 2019 02:52 - 42 minutes - 38.9 MBAADOM Radio & Patterson Dental Present: Kirsten Brown Key Learning Objectives: Understand how your reputation impacts patients, service productivity and growth. More About Kirsten: Named a top 20 trailblazer by Meetings Today magazine, Kristen Brown uses her real world expertise and research into human behavior to motivate exceptional leaders to elevate their brand and skyrocket their performance for maximum impact on results even during change and stress. She has shared her expertise ...
Episode 29-AADOM Radio-Making the Practice PIVOT to Greater Joy and Profitability w/Ginny Hegarty, SPHR
March 02, 2019 02:43 - 44 minutes - 41.2 MBAADOM Radio & Care Credit Present: Ginny Hegarty SPHR Learning Objectives: Five Key Points of Knowledge: Practice administrators are both leaders and managers. Learn how to be effective in both of these critical roles. Simple change that can shift your trajectory as a practice leader How to engage team members toward achieving growth in care, service and profitability Understand that power in realizing that your potential gap is always greater than your performance gap How to create ...
Episode 28-AADOM Radio-"3 of the Top Challenges Facing Dental Office Managers Today"- w/AADOM Founder & President Heather Colicchio
February 28, 2019 02:14 - 45 minutes - 42.1 MBAADOM Radio Presents: Founder & President of AADOM-Heather Colicchio In this special episode of AADOM Radio, Heather shares feedback from AADOM's recent Roundtable at the Yankee Dental Meeting. Office managers from all over the country shared their top challenges, and then "talked amongst themselves" about what has worked/not worked in their individual offices. We then recorded best practices for each challenge. Heather talks in detail about these best practices. Listen to more great epi...
Episode 27-AADOM Radio-Stop wasting time and money on your IT infrastructure-TechCentral by Henry Schein One
January 31, 2019 21:32 - 44 minutes - 41 MBAADOM Radio & TechCentral by Henry Schein One Presents: Stop Wasting Time and Money on your IT Infrastructure with/ Donovan Gregg, Hardware Product Manager Henry Schein TechCentral www.hs1techcentral.com & Tamara Whitley, Owner-Office Director Whitley Family Dental www.billwhitleydds.com Summary: Every digital dentist office needs a network IT infrastructure. This educational podcast will help you see why it is so beneficial to use hardware as a service (SaaS) rather than buying ne...
Episode 26-AADOM Radio-The Value of Overdue Patient Recall w/Cory Pinegar, CEO of CallForce
January 31, 2019 21:28 - 26 minutes - 24.5 MBAADOM Radio & CallForce Present: Cory Pinegar-The Value of Overdue Recall Summary: Discuss the value of an overdue patient. Show OM's how much they are missing out on by not doing overdue patient recall properly and then best practices to do this. Podcast Objectives: How to build a system that works! Dedicate a person and time Dedicate them in the evening or early evening hours Focus on script and tone of voice. Will go over best scripts with podcast host. CallForce has done this for...
Episode 25-AADOM Radio-Drug Testing: Legal and HR Considerations
December 18, 2018 01:16 - 30 minutes - 28 MBAADOM Radio & CEDR HR Solutions Present: Andrea Short Drug Testing: Legal and HR Considerations. This podcast will be discussing how and when employers can submit employees to drug testing and what risks are involved. Podcast Objectives: Understand the risks Know what to do when an employee arrives to work clearly under the influence Understand the pros and cons of the various methods of drug testing More About Andrea: Andrea Short graduated from the University of Colorado Law Schoo...
Episode 24-AADOM Radio- OSHA SMOSHA - How safety training can attract and keep patients
December 18, 2018 01:10 - 35 minutes - 32.4 MBAADOM Radio & Dental Speaker Institute Present: Karen Daw OSHA SMOSHA - How safety training can attract and keep patients. We all know OSHA is required, but just mention "OSHA" and people's eyes start to gloss over. OSHA and infection control training should be a good fit for the practice in order to fulfill educational and compliance goals. Podcast Objetives: Different ways to fulfill annual OSHA training How can completing mandatory annual safety training benefit the practice Top 10...
Episode 23-AADOM Radio-"Membership Plans Work! But don't take OUR word for it!" w/Dave Monahan, CEO of Kleer
September 25, 2018 10:24 - 1 hour - 77.8 MBAADOM Radio & Kleer Present: Dave Monahan, CEO of Kleer Office Managers have heard a lot of things about Membership Plans lately, especially from the vendor's perspective. This podcast will give the perspective of some real life evidence from office managers and practices that have actually implemented a successful Membership Plan. Learning Objectives: Get an understanding of what Memberships are, and how they affect your business Learn how to efficiently launch your own Membership Plan...
Episode 22-AADOM Radio-"Case Acceptance From the Front Office Perspective"-Part 3 w/Laura Hatch
September 25, 2018 10:19 - 55 minutes - 50.7 MBAADOM Radio & Care Credit Present: Laura Hatch, CEO & Founder of Front Office Rocks Discussion of case acceptance from the front office perspective-Part 3. In this episode, Laura talked case acceptance and the importance of "The Handoff". She shared some tips and ideas on how to make this a smooth process between the clinical team and front office team. Learning Objectives: Understanding that patients don’t decide on doing their dentistry on facts but instead on feeling. How they feel wh...
Episode 21-AADOM Radio-"Case Acceptance From the Front Office Perspective"-Part 2 w/Laura Hatch
September 25, 2018 10:15 - 38 minutes - 35.2 MBAADOM Radio & Care Credit Present: Laura Hatch, CEO & Founder of Front Office Rocks Discussion of case acceptance from the front office perspective-Part 2. In this episode, Laura talked case acceptance and the importance of creating a great all around experience in the practice for the patient. Learning Objectives: Understanding that patients don’t decide on doing their dentistry on facts but instead on feeling. How they feel when they are in the office Case acceptance starts with marke...
Episode 20-AADOM Radio-"Case Acceptance From the Front Office Perspective"-Part 1 w/Laura Hatch
September 25, 2018 10:04 - 40 minutes - 37.1 MBAADOM Radio & Care Credit Present: Laura Hatch, CEO & Founder of Front Office Rocks Discussion of case acceptance from the front office perspective-Part 1. In this episode, Laura talked case acceptance and the things you can do as an office manager before the patient ever comes into the practice. Learning Objectives: Understanding that patients don’t decide on doing their dentistry on facts but instead on feeling. How they feel when they are in the office Case acceptance starts with mar...
Episode 19-AADOM Radio-Three Data-Driven Strategies for a Strong 4th Quarter Finish-Alex Nudel-Revenue Well
September 07, 2018 12:00 - 42 minutes - 38.9 MBAADOM Radio & Revenue Well are Proud to Present: Alex Nudel, CEO of Revenue Well. Summary: The information you need to plan a strong year-end finish sits right in your practice management software. Listen in to learn tried and true strategies for how to tap into your practice data to keep your chairs full and maximize your production. This session is designed for receptionists, managers, insurance coordinators, and even doctors! Learning Objectives: Learn how to access important data po...
Episode 18-LIVE at the 2018 AADOM Conference- "Conference Reflections from Heather Colicchio"
August 30, 2018 11:54 - 12 minutes - 11.9 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 18-LIVE at the 2018 AADOM Conference- "Conference Reflections from Heather Colicchio"
August 30, 2018 11:54 - 12 minutes - 11.9 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this...
Episode 14-LIVE at the 2018 AADOM Conference-"3 Reasons Dentists Love AADOM"
August 30, 2018 11:38 - 38 minutes - 35.3 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 17-LIVE at the 2018 AADOM Conference-"Company Perspectives-Part 3"
August 24, 2018 19:01 - 1 hour - 62.3 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 16-LIVE at the 2018 AADOM Conference-"AADOM Members Share-Part 2"
August 24, 2018 18:59 - 51 minutes - 47.4 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 16-LIVE at the 2018 AADOM Conference-"AADOM Members Share-Part 2"
August 24, 2018 18:59 - 51 minutes - 47.4 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this...
Episode 15-LIVE at the 2018 AADOM Conference-"AADOM Members Share-Part 1"
August 24, 2018 18:56 - 35 minutes - 32.3 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 15-LIVE at the 2018 AADOM Conference-"AADOM Members Share-Part 1"
August 24, 2018 18:56 - 35 minutes - 32.3 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this...
Episode 13-LIVE at the 2018 AADOM Conference-"Company Perspectives-Part 2"
August 24, 2018 18:52 - 1 hour - 61.3 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 12-LIVE at the 2018 AADOM Conference-"Company Perspectives-Part 1"
August 24, 2018 18:45 - 30 minutes - 28.1 MBThe 14th Annual AADOM Conference in San Antonio on July 19th-21st was just another shining example of how AADOM is adding value to entire Dental Profession! Tribe, learning, networking, I Am and more learning are just a few examples describing what the experience was all about. So, in an effort to capture some of the energy from the conference and bring it to you on your drive to the practice or while you are taking an evening stroll, we wanted to share some "highlights" from this years 14...
Episode 11-AADOM Radio-Social Media Tips To Save The OM Time and Boost Results!-Rita Zamora
June 21, 2018 12:08 - 44 minutes - 41.2 MBAADOM Radio and Dental Speaker Institute is excited to bring you: Rita Zamora Summary: How can you save time, get better results, and attract more ideal patients with social media? If you are still using the same social media strategy you used 6 months ago, you'll want to listen in! We'll discuss the major changes that have impacted social media in the last few months and how that affects practices. Find out if you are one of many practices leaving money on the social media table and what...
Episode 10-AADOM Radio-Interns in the Dental Practice: What You Need to Know Before You Say Yes-Kurt Tuller J.D.
June 08, 2018 11:25 - 39 minutes - 36.6 MBAADOM Radio and CEDR HR Solutions is excited to bring you: Kurt Tuller J.D. Summary: You know a friend/relative/child of a coworker/patient who would like to see what a career in dentistry would be like. It would just be for a couple days or weeks to learn the ropes. What could go wrong? Potentially - a lot! There are lots of considerations to make before bringing an intern into your practice, even if only for a few hours. This podcast will cover all the issues you must consider and what ...
Episode 9-AADOM Radio-When Words Matter: How to Handle Employee Statements That Have Far-Reaching Implications-Kurt Tullar J.D.
May 12, 2018 18:25 - 54 minutes - 50.3 MBAADOM Radio & CEDR HR Solutions Presents Kurt Tullar J.D. Summary What your team members say to or around you about their job, working conditions, and personal/physical conditions can have far-reaching implications for your dental practice. During this podcast, we will discuss what risks you must be aware of, which considerations (if any) must be made, and the best practices for responding. If you've ever thought "How should I handle that concerning comment?", this podcast is for you. Le...
Episode 8-AADOM Radio-Kleer-CEO Dave Monahan
May 11, 2018 19:26 - 59 minutes - 54.9 MBAADOM Radio and Kleer Present: Dave Monahan CEO of Kleer Dave Monahan is the CEO of Kleer and has a passion for creating technology-enabled businesses that improve people’s lives. Prior to joining Kleer, Dave served as the President and CEO of FitLinxx, a leader in the wearables market, where he created simple, affordable and connected wearable devices for the medical and sports markets. FitLinxx devices enabled patients to monitor and manage chronic conditions and athletes to monitor and...
Episode 7-AADOM Radio-"I AM" -Lorie Streeter
May 11, 2018 19:20 - 39 minutes - 35.8 MBAADOM Radio Presents Lorie Streeter, FAADOM, CTC Vice President, AADOM– Lorie has been working with The American Association of Dental Office Management, or AADOM for the past 11 years. Lorie has been speaking to large and small groups on behalf of AADOM educating dental office managers on the benefits of AADOM, Marketing and improving the relationship between doctor and practice leader. Lorie is dedicated to the growth and development of dental practice leaders and business staff. Lorie s...
Episode 6-AADOM Radio-Kelsey Halvarson-"SEO in 2018"
May 04, 2018 11:39 - 30 minutes - 27.7 MBAADOM Radio & Roadside Dental Marketing are Excited to Present- Kesley Halvarson Learning Objectives: Teach office managers how and why they should take charge of their listings. Learn more about what Search Engine Optimization is and how it can help the practice Practical Tips on your "Unique Value Proposition" and how to communicate it online More About Kelsey Kelsey has been working in Marketing and SEO/SEM for the past 15+ years. He got his start originally working in the automoti...
Episode 5-"Me Time" - Work and Life Balance Strategies for the Dental Office Manager-Deana Zost
May 01, 2018 01:44 - 48 minutes - 44.9 MBAADOM Radio & Revenue Well are Excited to Present- Deana Zost The role of a dental office manager is rewarding, but it is also demanding and time-consuming! Office managers are the lifeblood of their practices serving their patients, as well as their doctors and teams. Many office managers juggle these challenges in addition to having family and other important responsibilities. At RevenueWell, we want you to not only survive, but thrive in this exciting profession! As a fellow office man...
Episode 4-AADOM Radio-Are You Integrated?-Cheryl Donahue
April 11, 2018 22:25 - 1 hour - 55.9 MBAADOM Radio & Merchant Advocate are Excited to Present- Cheryl Donahue Are you integrated? Utilizing integrated merchant services to increase case acceptance, handle A/R, and make more money! 99% of practice management software integrates into at least two integrated patient credit card payment solutions. If your software is not integrated with a payment solution, or if it’s not integrated with the best payment solution, you are missing out on some amazing features and benefits. Let's lea...
Episode 3-Make Treatment Presentations More like DISNEY and Less Like The IRS-Penny Reed
March 21, 2018 22:51 - 1 hour - 63.2 MBAADOM Radio & Care Credit are Excited to Present- Penny Reed Make Treatment Presentations More like DISNEY and Less Like The IRS Most dental offices have another practice within their practice when you consider the amount of unscheduled treatment that walks out the door each day. Nothing can be more disheartening than sitting down with the patient to review their treatment plan and find that they really don’t seem to value or want to spend the money on their needed treatment. The ultimate...
Episode 2- Advanced Level Courses @ the 14th Annual AADOM Dental Management Conference
March 20, 2018 10:13 - 13 minutes - 12.3 MBHeather Colicchio is the founder and president of the American Association of Dental Office Management. Heather is passionate about small business and entrepreneurship. She is excited by visioning and building, and seeing ideas come to life, especially when these ideas empower others. One of her strengths is connecting people to achieve their individual and combined goals. Heather appreciates quality collaboration and thrives working with a talented team of professionals both inside AADOM an...
Episode 1-AADOM Rocks San Antonio!
March 19, 2018 20:59 - 48 minutes - 44.8 MBHeather Colicchio is the founder and president of the American Association of Dental Office Management. Heather is passionate about small business and entrepreneurship. She is excited by visioning and building, and seeing ideas come to life, especially when these ideas empower others. One of her strengths is connecting people to achieve their individual and combined goals. Heather appreciates quality collaboration and thrives working with a talented team of professionals both inside AADOM an...