Crack the Customer Code Podcast Episodes featuring Jay Baer

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347: Jay Baer, Talk Triggers

Crack the Customer Code - November 21, 2018 14:00 - 30 minutes ★★★★★ - 38 ratings
Jay Baer enlightens us with his powerful and proven approach to strategically creating, controlling and measuring word of mouth with key takeaways from his new book, Talk Triggers. Create amazing word of mouth ON PURPOSE with Talk Triggers When it comes to marketing, nothing is more cost-effect...

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096: Jay Baer, Hug Your Haters

Crack the Customer Code - March 03, 2016 10:30 - 29 minutes ★★★★★ - 38 ratings
How can you leverage customer complaints? Today’s guest shares highlights from his new book, Hug Your Haters, and additional insights from the extensive research it’s based on. Understanding the science of complaint What if you could survey thousands of individuals to find the “who, what, where,...

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