Latest Telephony Podcast Episodes
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft in 2022 & Beyond: What's Next for the Tech Company?
No Jitter On Air - December 22, 2022 14:19 - 27 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares his insight into the year that was and the year to be for Microsoft.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft and the Metaverse: What It Means for Your Enterprise
No Jitter On Air - November 23, 2022 15:29 - 26 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman and No Jitter editor Ryan Daily explore the metaverse and whether or not it'll be the next evolution of enterprise communications and collaboration.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Ignite 2022 Recap: Exploring Teams Announcements, New Features
No Jitter On Air - October 19, 2022 15:25 - 36 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares his thoughts on the biggest Ignite announcements, including Teams Premium licenses, the Cisco partnership, and more.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Rethinking Hybrid Work: A Microsoft MVP Weighs In
No Jitter On Air - September 21, 2022 15:07 - 34 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares his thoughts on where we stand with hybrid work and the changing role of the office.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Extending Your Microsoft Teams Environment With Apps, Services
No Jitter On Air - August 15, 2022 14:19 - 33 minutes ★★★★★ - 3 ratingsIn the second part of this series, Microsoft MVP Randy Chapman explores various first- and third-party apps for your Teams environment.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Exploring the Platform Capabilities of Microsoft Teams
No Jitter On Air - July 27, 2022 12:24 - 33 minutes ★★★★★ - 3 ratingsIn the first in a two-part series, Microsoft MVP Randy Chapman shares his insight on Teams and its platform capabilities.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams: Exploring E-911 Services, Rooms Updates
No Jitter On Air - June 23, 2022 13:46 - 25 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams: Exploring E-911 Services, Rooms Updates
No Jitter On Air - June 23, 2022 13:46 - 25 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman unpacks Teams news around E-911, Rooms, and the desktop client.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams Adoption: How to Keep Up With New Features
No Jitter On Air - May 24, 2022 13:53 - 32 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares how IT admins and users can boost Teams adoption within their organization.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Catching Up on Microsoft Teams Operator Connect + Recapping EC2022
No Jitter On Air - April 28, 2022 19:09 - 24 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares his perspective on the Operator Connect Accelerator program, Teams Connect, and the contact center market.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
EC22 Preview: Getting CCaaS Into Your Microsoft Teams Environment
No Jitter On Air - March 09, 2022 15:38 - 26 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman discusses the growth in cloud-based contact centers and how to integrate them into Microsoft Teams.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Preparing Your Network for Hybrid Work and Microsoft Teams
No Jitter On Air - February 10, 2022 21:48 - 30 minutes ★★★★★ - 3 ratingsWhat do you need to keep in mind when making sure your network is ready for Microsoft Teams in a hybrid work environment? Microsoft MVP Randy Chapman shares his best practices and insights.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams: Using Analytics to Support Hybrid Work
No Jitter On Air - January 13, 2022 20:19 - 23 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman discusses the reporting tools and analytics that you need to ensure employees have the best Teams experience, regardless of where they work.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams: Enabling Hybrid Work in the Open Office
No Jitter On Air - December 15, 2021 16:03 - 31 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares the nuts and bolts on how to provide a robust Microsoft Teams experience throughout the office.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams Rooms: What You Need to Know for Hybrid Work
No Jitter On Air - November 24, 2021 15:48 - 32 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman discusses getting started with Microsoft Teams Rooms and how to equip conference rooms with hybrid work environments in mind.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Rethinking VR, AR in Enterprise Collaboration
No Jitter On Air - November 17, 2021 18:26 - 28 minutes ★★★★★ - 3 ratingsIndustry analyst Tom Brannen recaps some of the latest VR, AR announcements and what enterprises need to know about getting started.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
How Microsoft Approaches Hybrid Work Via Teams
No Jitter On Air - October 27, 2021 17:23 - 25 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman discusses the ways Microsoft is allowing enterprises to create a hybrid work environment with new Team features and devices.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Embracing Workforce Management for Better CX, Agent Experiences
No Jitter On Air - October 13, 2021 14:49 - 23 minutes ★★★★★ - 3 ratingsContact center consultant Juanita Coley discusses how to take a holistic approach to workforce management.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
AI, WFO, WEM: An Optimization Trio for Contact Centers
No Jitter On Air - September 23, 2021 14:05 - 16 minutes ★★★★★ - 3 ratingsContact center analyst Robin Gareiss talks about her upcoming Enterprise Connect sessions on AI use cases and how to improve CX with WFO and WEM.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Power Up with Comms Programmability
No Jitter On Air - September 20, 2021 07:00 - 24 minutes ★★★★★ - 3 ratingsTADHack founder Alan Quayle shares how enterprises can leverage APIs and CPaaS to their best advantage.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams: What You Can Expect this Fall
No Jitter On Air - September 08, 2021 14:07 - 30 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman explores upcoming industry events and shares perspective on Microsoft Viva and the Microsoft’s roadmap.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Voice for Microsoft Teams: Implementation Tips
No Jitter On Air - August 16, 2021 20:35 - 22 minutes ★★★★★ - 3 ratingsMicrosoft MVP Randy Chapman shares his perspective on assessing voice needs in your enterprise and how to implement voice for Teams.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Exploring the Potential of UCaaS for Verticals
No Jitter On Air - August 10, 2021 23:29 - 20 minutes ★★★★★ - 3 ratingsFrost & Sullivan analyst Elka Popova shares her insight on the UCaaS market and the need for vertical-specific offerings.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Zoom & Five9: What's It Mean for UCaaS Market?
No Jitter On Air - July 26, 2021 13:35 - 25 minutes ★★★★★ - 3 ratingsOmdia analyst Diane Myers revisits her 2021 UCaaS Scorecard with an eye on this deal.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Understanding Voice Options for Microsoft Teams
No Jitter On Air - July 19, 2021 15:14 - 28 minutes ★★★★★ - 3 ratingsIn the first part of this two-part series, Randy Chapman, UC architect for IT professional service firm Symity, shares the type of voice services in Microsoft Teams and perspective on voice's role in the enterprise.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Microsoft Teams Updates: An MVP Weighs In
No Jitter On Air - June 25, 2021 13:22 - 26 minutes ★★★★★ - 3 ratingsExploring everything from in-meeting apps to breakout rooms, meeting recaps, and more, with UC architect Randy Chapman
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Collaborative Meeting Services: Exploring the Universe
No Jitter On Air - March 02, 2021 17:38 - 26 minutes ★★★★★ - 3 ratingsPrachi Nema, senior analyst with IT research firm Omdia, shares key takeaways, and more, from her recently published report on 11 collaborative meeting service providers.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Cloud Voice: Staying Ahead on Performance
No Jitter On Air - December 15, 2020 21:40 - 19 minutes ★★★★★ - 3 ratingsUC analyst Zeus Kerravala chats about the need for a management rethink, AI's role, and more; final in a four-part series.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
CX & the Voice Call: Making Quality Matter
No Jitter On Air - November 23, 2020 20:21 - 20 minutes ★★★★★ - 3 ratingsBob Vukich, a telecom product director for NICE inContact, discusses why call performance is such a competitive differentiator; third in a four-part series.
![No Jitter On Air artwork](https://is2-ssl.mzstatic.com/image/thumb/Podcasts123/v4/29/23/2f/29232ff2-3497-72aa-e937-1dd4adbff6ac/mza_4792656213664234506.jpg/100x100bb.jpg)
Voice Calling: Examining an API Approach
No Jitter On Air - November 16, 2020 16:57 - 15 minutes ★★★★★ - 3 ratingsIrwin Lazar, of Nemertes, explains why programmable telecom should be part of the enterprise toolkit and discusses the importance of assessing call quality as part of that strategy; second in a four-part series.
Related Telephony Topics