CX & the Voice Call: Making Quality Matter
No Jitter On Air
English - November 23, 2020 20:21 - 20 minutes - 46.5 MB - ★★★★★ - 3 ratingsTechnology communications telephony unifiedcommunications Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Voice Calling: Examining an API Approach
Next Episode: Cloud Voice: Staying Ahead on Performance
Bob Vukich, a telecom product director for NICE inContact, discusses why call performance is such a competitive differentiator; third in a four-part series.