Latest Techsupport Podcast Episodes

Data Loss, Encryption and Disaster Recovery, Part II

IT Sucks Podcast - August 29, 2019 19:13 - 19 minutes ★★★★★ - 5 ratings
Because there's a lot more to say about Disaster Recovery preparedness, Mike, Matt and Tamara continue the discussion. Are you and your business ready for a crisis? Listen and find out!  For more information visit www.btsmaine.com   

Data Loss, Encryption & Disaster Recovery, Part I

IT Sucks Podcast - July 23, 2019 16:39 - 15 minutes ★★★★★ - 5 ratings
The folks from Burgess Technology Services chat about Data Loss, Encryption and Disaster Recovery as it relates to your business.  For more information, visit www.btsmaine.com    *********************************** Burgess Technology Services is a comprehensive technology company provid...

Medical Industry Technology Support

IT Sucks Podcast - June 18, 2019 15:01 - 17 minutes ★★★★★ - 5 ratings
BTS owners Matt Rice and Mike Dorr discuss how technology support for the Medical industry differs (and is the same) as for other industries.  HIPAA, medical, business technology, tech support, tech security.  For more information, visit www.btsmaine.com  or email [email protected] 

Credit Union Technology

IT Sucks Podcast - May 16, 2019 20:07 - 11 minutes ★★★★★ - 5 ratings
Owner Mike Dorr chat with Tamara about how supporting Credit Unions with Technology Services is different (and the same) as other industries. Discussions of technology security, regulations and tools. For more information on Burgess Technology Services, visit www.btsmaine.com or email podcast@...

Municipal and Government Technology Support

IT Sucks Podcast - April 15, 2019 15:59 - 12 minutes ★★★★★ - 5 ratings
Tamara and Matt discuss what is different about supporting Municipal and Government clients with their technology needs. TRIO, Voter Registration, Vehicle Registration, Law Enforcement, Correctional Facilities as well as Local, County and State Government. Managed Services, Technology Security. ...

Security Awareness Training

IT Sucks Podcast - March 25, 2019 20:14 - 17 minutes ★★★★★ - 5 ratings
Tamara Lilly and BTS owner Mike Dorr discuss security awareness when it comes to business technology. What types of training and testing are available to keep employees and your business network safe from viruses, malware, ransomware and more.   For more information, email [email protected]...

Email Attacks, Scams and Phishing

IT Sucks Podcast - March 25, 2019 20:02 - 17 minutes ★★★★★ - 5 ratings
Tamara and BTS owner Matt Rice discuss vulnerability to email attacks, scams, phishing and spearphishing and how to avoid getting caught. Clear tips as to how to avoid compromising your computer and business network. Suggestions for technology security awareness.  For more information, email p...

Windows 7 Support Expiring

IT Sucks Podcast - March 25, 2019 19:50 - 13 minutes ★★★★★ - 5 ratings
Tamara and BTS owner Mike Dorr discuss the expiration of Windows 7,  Server 2008 and other softwares. How this affects business technology and how one can plan to meet these milestones effectively. Also some discussion on end of life for hardware.  For more information, email podcast@btsmaine....

Introductory Episode, Burgess Technology Services

IT Sucks Podcast - March 18, 2019 15:32 - 16 minutes ★★★★★ - 5 ratings
Mike, Matt and Tamara from Burgess Technology Services introduce themselves, the company and the IT Sucks podcast. The podcast will shed some light on business technology for non-techies.  Experts for nearly 35 years in business technology, BTS offers network administration, managed service, pro...