Latest Techsupport Podcast Episodes

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Staff Spotlight: Micah Simmler

IT Sucks Podcast - October 18, 2022 15:21 - 19 minutes ★★★★★ - 5 ratings
Tamara chats with Network Engineer Micah Simmler about his time with Burgess, tech-related hobbies, and what he'd like to see for the future of technology. Micah celebrates 10 Years with Team BTS in November of this year. Find additional episodes at IT Sucks Podcast.com. Learn more about Burges...

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Tech Tools for Non-Profits

IT Sucks Podcast - December 30, 2021 19:14 - 10 minutes ★★★★★ - 5 ratings
Mike and Matt share insights with regard to tools and discounts available to non-profits, (Microsoft, HP, Lenovo, Dell, Tech Soup, Quickbooks and others) and a few of our favorite non-profits share their tech wish lists and how our listeners can help!  For more information, visit: www.btsmai...

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Hunting Technology

IT Sucks Podcast - November 30, 2021 20:15 - 18 minutes ★★★★★ - 5 ratings
Matt and Tamara talk about Hunting Technology. Technology changes: https://community.legendarywhitetails.com/blog/3-technological-advances-that-changed-hunting-forever/ SpyPoint Cell Adapter: https://www.cabelas.com/shop/en/spypoint-cell-link-universal-cellular-adapter Outdoor Hub – Deer H...

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Dr. Frank Appunn on Cybersecurity

IT Sucks Podcast - October 28, 2021 11:40 - 39 minutes ★★★★★ - 5 ratings
Dr. Frank Appunn, Professor of Information Technology Management speaks to BTS about the evolution of Cybersecurity, relevant degree programs at Thomas College in Waterville, and the vast career opportunities in the field.  For more information on topics referenced:  www.thomas.edu www.btsm...

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IT Security Suite by BTS

IT Sucks Podcast - October 19, 2021 09:19 - 30 minutes ★★★★★ - 5 ratings
To mark Cyber Security Awarness Month, Mike and Matt explain the tools of Burgess Technology Services IT Security Suite, how they work in practical terms, and how they benefit our clients' network security.  This includes not only standard network security, but specific protections and monitor...

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Staff Spotlight: Ben Weston

IT Sucks Podcast - September 30, 2021 17:43 - 30 minutes ★★★★★ - 5 ratings
Tamara chats with BTS engineer Ben Weston, who shares about a day in the life of a tech, experiences from his 25 years in IT, how remote support tools have changed the industry, and what some geeks do in their downtime.  Ben and his Tech Desk co-pilot Gir.   

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Steve Marson of Central Maine Pyrotechnics

IT Sucks Podcast - September 01, 2021 17:59 - 32 minutes ★★★★★ - 5 ratings
Tamara chats with Steve Marson of Central Maine Pyrotechnics about how fireworks technology has evolved over his 50 years in the business.  For more information: www.centralmainepyrotechnics.com www.btsmaine.com Find previous episodes of the IT Sucks Podcast at www.itsuckspodcast.com 

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Summer Outdoorsy Tech Apps & Gadgets

IT Sucks Podcast - May 28, 2021 16:19 - 37 minutes ★★★★★ - 5 ratings
Mike, Matt and Tamara chat about fun and practical tech apps and products to enhance your summer outdoor adventures. Settle in for a listen, and enjoy exploring the links below! (you might want to pack a lunch and a compass app before falling down that rabbithole) https://www.bioliteenergy.com...

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Duratherm - Window Technology

IT Sucks Podcast - April 30, 2021 16:50 - 24 minutes ★★★★★ - 5 ratings
Mike and Tamara of Burgess Technology Services chat with Brenton Dinsmore of Duratherm Window about how they use technology in design, fabrication and conferencing as they go about their business. Duratherm is a Maine Business with a great reputation in the industry.  For more information on D...

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Eye Care Technology

IT Sucks Podcast - March 31, 2021 19:52 - 35 minutes ★★★★★ - 5 ratings
Tamara chats with Dr. Jessilin Quint from Smart Eye Care in Maine, about eye health technology and keeping your eyes healthy while using technology on the job! Dry eyes, blue light, eye strain, new products and more! Dr. Quint performs IPL on a dry eye client.   Visit Burgess Technology Ser...

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Microsoft Teams

IT Sucks Podcast - February 26, 2021 18:01 - 29 minutes ★★★★★ - 5 ratings
Matt and Tamara chat about the features and benefits of Microsoft Teams, included in the Microsoft 365 suite of apps and how all sizes of businesses can benefit from it.  For more information, visit www.BTSMaine.com or email [email protected]  For more episodes, visit www.itsuckspodcast.c...

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Gowen Power Systems - Mark Anderson

IT Sucks Podcast - January 29, 2021 16:50 - 40 minutes ★★★★★ - 5 ratings
Mike and Tamara chat with Mark Anderson of Gowen Power systems about power industry technology and how the technology of generators has evolved over the years. For more information, email [email protected] or visit Gowen at www.gowenpower.com    

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Geeky Gift Guide 2020

IT Sucks Podcast - November 18, 2020 03:51 - 28 minutes ★★★★★ - 5 ratings
Matt, Mike and Tamara of Burgess Technology Services chat about geeky gifts and what's on their own wishlists for 2020. For more information, email [email protected] or visit www.btsmaine.com Links to products referenced in the episode are below. But first - for those local to us in Midcoast...

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BTS Nerd Alert! - Anthony Terrano

IT Sucks Podcast - November 10, 2020 20:44 - 28 minutes ★★★★★ - 5 ratings
Tamara interviews Burgess Support Specialist Anthony Terrano about his experiences in the tech field, his blog, hobbies and more! Check out his blog at www.terratechblog.com !  For more information email [email protected] or visit Burgess Technology Services online at www.btsmaine.com   

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Fall Maintenance For Your Computer Network

IT Sucks Podcast - October 16, 2020 11:40 - 25 minutes ★★★★★ - 5 ratings
Mike, Matt and Tamara discuss a few annual "chores" related to the well-being of your computers and business network. Topics include battery backup testing, generators, data backup, disaster recovery, physical cleaning and security.  Burgess Technology Services is a Maine business.  For more...

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Give IT. Get IT. Recycling for Digital Inclusion in Maine.

IT Sucks Podcast - September 18, 2020 13:02 - 26 minutes ★★★★★ - 5 ratings
Mike and Matt chat with Chris Martin from give IT. get IT. about computer recycling, certification and their mission to build computers for those who would not otherwise have access. Digital Inclusion. Their organization is one of only a handful in the country, and it's right here in Maine.  F...

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35th Anniversary Episode!

IT Sucks Podcast - August 13, 2020 16:57 - 26 minutes ★★★★★ - 5 ratings
Mike, Matt and Tamara reflect on the 35th anniversary of the business. The discussion includes evolution of technology, business technology, tech support, dial-up, backups, long-term clients, managed services, IT recycling, our fabulous BTS staff and more! 

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How the Pandemic Changed How Business is Done

IT Sucks Podcast - July 23, 2020 21:08 - 25 minutes ★★★★★ - 5 ratings
Matt, Mike and Tamara talk about how business (BTS as well as clients') has been changed by the pandemic and remote working.  For more information email [email protected] or visit www.btsmaine.com   

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STEM Topic Series - Monica Wright

IT Sucks Podcast - July 03, 2020 15:24 - 35 minutes ★★★★★ - 5 ratings
Tamara chats with Bath Middle School Science Teacher Monica Wright about STEM curriculum in classroom and beyond.  Bath Middle School: https://mhs.rsu1.org/o/bath-middle-school Chewonki: https://chewonki.org Ecology School: https://theecologyschool.org KELT: https://www.kennebecestuary.or...

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STEM Topic Series - Maggie Cano

IT Sucks Podcast - June 29, 2020 13:41 - 27 minutes ★★★★★ - 5 ratings
Tamara and Maggie Cano, network engineer at BTS, chat about Maggie's history with technology, coding at 5 years old, women in STEM and recognizing biases.  Links to articles referenced:  https://www.sciencemag.org/careers/2019/04/mixed-messages-about-women-s-representation-science-and-missin...

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STEM Topic Series - Elijah Slocum

IT Sucks Podcast - June 25, 2020 17:35 - 24 minutes ★★★★★ - 5 ratings
Tamara chats with Elijah Slocum, rising Sophomore at the University of Maine at Orono, about his involvement with STEM programming in high school, Sea Perch competition, college and everyday life.  This is Episode I of a 3-part series.  The aquatics robotics entry of Elijah's team.  Elijah'...

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Rural Internet Technology

IT Sucks Podcast - April 27, 2020 16:26 - 27 minutes ★★★★★ - 5 ratings
Matt shares his knowledge about rural internet options. Pertinent during the time of COVID-19 when so many are working and learning from remote locations.  Links to resources referenced:  Connect ME @ Maine.gov Connect ME Executive Summary Mobile Must Have  Where Matt got his Data Plan ...

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Celebrating 1 Year of the Podcast

IT Sucks Podcast - March 26, 2020 16:10 - 40 minutes ★★★★★ - 5 ratings
We've passed one year with the I.T. Sucks Podcast! This episode is a highlight reel of sorts, touching on many of the topics we covered over the past year and sharing some of the laughs as well!  For more information or to suggest podcast topics, email [email protected] or visit www.btsmain...

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A Valentine to the BTS Family!

IT Sucks Podcast - February 14, 2020 19:19 - 15 minutes ★★★★★ - 5 ratings
This month we share the love with our BTS family. Staff members answered some poll questions and we're sharing some of the answers, and for some, in their own voice! It's a great way to get to know our stellar team!  To learn more about us, visit www.btsmaine.com  Questions? Email podcast@bt...

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Tech Resolutions for 2020

IT Sucks Podcast - January 27, 2020 21:06 - 16 minutes ★★★★★ - 5 ratings
Mike, Matt and Tamara talk tech resolutions. Actions you can take annually to maintain a healthy network, tasks you should get IT professionals help to accomplish, and a few tidbits more on the fun side.   As promised... Here's a link to a Waterproof Keyboard Here's a link to the fun "IT s...

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Bonus Episode: Iranian Cyber-Attacks Expected

IT Sucks Podcast - January 08, 2020 01:17 - 11 minutes ★★★★★ - 5 ratings
Matt and Tamara sit down for a brief chat about a current newsworthy topic, the very real potential for Iranian hackers to increase malicious activity on United States financial, municipal, personal and business cyber targets in response to recent events. (https://www.nbcnews.com/news/world/airs...

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Gifts for the Geek in Your Life

IT Sucks Podcast - December 19, 2019 17:28 - 30 minutes ★★★★★ - 5 ratings
Mike, Matt and Tam talking geeky gifts! Here are links with more information on many of them!    Smart Home Tools:  Leviton Decora Smart Switch: https://www.leviton.com/en/products/brands/decora Video: https://youtu.be/yV2vj_TDdhw Vera: https://getvera.com/pages/apps Ring Doorbell: h...

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Rachel Frost of JPMA

IT Sucks Podcast - November 14, 2019 17:37 - 25 minutes ★★★★★ - 5 ratings
Rachel Frost of JPMA Online Training is our first guest on the I.T. Sucks Podcast! Mike, Matt and Tamara ask Rachel questions about  her history in the industry, the history of JPMA and how changes in technology over the last two decades have effected online training/elearning.  For more inform...

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Tech Horror Stories!

IT Sucks Podcast - October 09, 2019 14:16 - 30 minutes ★★★★★ - 5 ratings
Mike and Tamara chat about scary tech horror stories for Halloween month! Lost data, Black Mirror, Scary Basement scenarios and more! Don't let these things happen to you! Contact [email protected] for more information!  www.btsmaine.com 

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Mobile Apps for Business and Fun!

IT Sucks Podcast - September 13, 2019 18:03 - 32 minutes ★★★★★ - 5 ratings
Matt, Mike and Tamara chat about mobile apps for business productivity and security, as well as personal favorites for home and fun.  For more information on this and business technology support, visit www.btsmaine.com  Questions? Interested in being on the podcast? Email [email protected]...

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