IT Sucks Podcast
40 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 5 ratingsIT Sucks, but it doesn't have to! The tech experts from Burgess Technology Services share their wisdom on technology issues, especially related to business technology.
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Episodes
Staff Spotlight: Micah Simmler
October 18, 2022 15:21 - 19 minutes - 22.2 MBTamara chats with Network Engineer Micah Simmler about his time with Burgess, tech-related hobbies, and what he'd like to see for the future of technology. Micah celebrates 10 Years with Team BTS in November of this year. Find additional episodes at IT Sucks Podcast.com. Learn more about Burgess Technology Services at BTSMaine.com.
Tech Tools for Non-Profits
December 30, 2021 19:14 - 10 minutes - 12.4 MBMike and Matt share insights with regard to tools and discounts available to non-profits, (Microsoft, HP, Lenovo, Dell, Tech Soup, Quickbooks and others) and a few of our favorite non-profits share their tech wish lists and how our listeners can help! For more information, visit: www.btsmaine.com www.bathymca.org www.bathfoodbank.org www.bbbsbathbrunswick.org www.midcoastyouth.org
Hunting Technology
November 30, 2021 20:15 - 18 minutes - 21.2 MBMatt and Tamara talk about Hunting Technology. Technology changes: https://community.legendarywhitetails.com/blog/3-technological-advances-that-changed-hunting-forever/ SpyPoint Cell Adapter: https://www.cabelas.com/shop/en/spypoint-cell-link-universal-cellular-adapter Outdoor Hub – Deer Hunting Tech: https://www.outdoorhub.com/deer-hunting-technology/ Quiver App: https://www.quiverapp.co/ GhostStop: https://www.ghoststop.com/rem-pod-with-temp/ ANT scope: https://www.atncorp.com/...
Dr. Frank Appunn on Cybersecurity
October 28, 2021 11:40 - 39 minutes - 45 MBDr. Frank Appunn, Professor of Information Technology Management speaks to BTS about the evolution of Cybersecurity, relevant degree programs at Thomas College in Waterville, and the vast career opportunities in the field. For more information on topics referenced: www.thomas.edu www.btsmaine.com Security Awareness Training: https://www.burgesstechnologyservices.com/business-it-support-services/security-awareness-training FireEye Breach: https://www.reuters.com/article/us-fireeye...
IT Security Suite by BTS
October 19, 2021 09:19 - 30 minutes - 38.7 MBTo mark Cyber Security Awarness Month, Mike and Matt explain the tools of Burgess Technology Services IT Security Suite, how they work in practical terms, and how they benefit our clients' network security. This includes not only standard network security, but specific protections and monitoring reports required in highly regulated industries, such as financial, medical and municipal. For more information on how these tools can help your secure your business, email [email protected]...
Staff Spotlight: Ben Weston
September 30, 2021 17:43 - 30 minutes - 35.2 MBTamara chats with BTS engineer Ben Weston, who shares about a day in the life of a tech, experiences from his 25 years in IT, how remote support tools have changed the industry, and what some geeks do in their downtime. Ben and his Tech Desk co-pilot Gir.
Steve Marson of Central Maine Pyrotechnics
September 01, 2021 17:59 - 32 minutes - 75.1 MBTamara chats with Steve Marson of Central Maine Pyrotechnics about how fireworks technology has evolved over his 50 years in the business. For more information: www.centralmainepyrotechnics.com www.btsmaine.com Find previous episodes of the IT Sucks Podcast at www.itsuckspodcast.com
Summer Outdoorsy Tech Apps & Gadgets
May 28, 2021 16:19 - 37 minutes - 43.1 MBMike, Matt and Tamara chat about fun and practical tech apps and products to enhance your summer outdoor adventures. Settle in for a listen, and enjoy exploring the links below! (you might want to pack a lunch and a compass app before falling down that rabbithole) https://www.bioliteenergy.com/products/campstove-2-plus https://www.amazon.com/Minipresso-Portable-Espresso-Compatible-Manually/dp/B00VTA9F6U https://www.youtube.com/watch?v=lifUhfpZqQg https://downeast.com/travel-outdoors...
Duratherm - Window Technology
April 30, 2021 16:50 - 24 minutes - 27.9 MBMike and Tamara of Burgess Technology Services chat with Brenton Dinsmore of Duratherm Window about how they use technology in design, fabrication and conferencing as they go about their business. Duratherm is a Maine Business with a great reputation in the industry. For more information on Duratherm, visit www.durathermwindow.com Questions? Email [email protected] or visit www.btsmaine.com.
Eye Care Technology
March 31, 2021 19:52 - 35 minutes - 40.3 MBTamara chats with Dr. Jessilin Quint from Smart Eye Care in Maine, about eye health technology and keeping your eyes healthy while using technology on the job! Dry eyes, blue light, eye strain, new products and more! Dr. Quint performs IPL on a dry eye client. Visit Burgess Technology Services at www.btsmaine.com On Facebook at: https://www.facebook.com/BurgessTechnologyServices On Instagram: https://www.instagram.com/btsmaine/ Listen to all IT Sucks Podcast episodes at www.it...
Microsoft Teams
February 26, 2021 18:01 - 29 minutes - 34.3 MBMatt and Tamara chat about the features and benefits of Microsoft Teams, included in the Microsoft 365 suite of apps and how all sizes of businesses can benefit from it. For more information, visit www.BTSMaine.com or email [email protected] For more episodes, visit www.itsuckspodcast.com Follow us on Facebook! https://www.facebook.com/BurgessTechnologyServices
Gowen Power Systems - Mark Anderson
January 29, 2021 16:50 - 40 minutes - 46.6 MBMike and Tamara chat with Mark Anderson of Gowen Power systems about power industry technology and how the technology of generators has evolved over the years. For more information, email [email protected] or visit Gowen at www.gowenpower.com
Geeky Gift Guide 2020
November 18, 2020 03:51 - 28 minutes - 32.1 MBMatt, Mike and Tamara of Burgess Technology Services chat about geeky gifts and what's on their own wishlists for 2020. For more information, email [email protected] or visit www.btsmaine.com Links to products referenced in the episode are below. But first - for those local to us in Midcoast Maine, check out www.visitbath.com for a list of local retailers which we encourage you to support this gift-giving season! Star Wars Video Game Cabinet Dungeon Master Screen Banana Phone ...
BTS Nerd Alert! - Anthony Terrano
November 10, 2020 20:44 - 28 minutes - 32.8 MBTamara interviews Burgess Support Specialist Anthony Terrano about his experiences in the tech field, his blog, hobbies and more! Check out his blog at www.terratechblog.com ! For more information email [email protected] or visit Burgess Technology Services online at www.btsmaine.com
Fall Maintenance For Your Computer Network
October 16, 2020 11:40 - 25 minutes - 28.9 MBMike, Matt and Tamara discuss a few annual "chores" related to the well-being of your computers and business network. Topics include battery backup testing, generators, data backup, disaster recovery, physical cleaning and security. Burgess Technology Services is a Maine business. For more information, visit www.btsmaine.com
Give IT. Get IT. Recycling for Digital Inclusion in Maine.
September 18, 2020 13:02 - 26 minutes - 30.7 MBMike and Matt chat with Chris Martin from give IT. get IT. about computer recycling, certification and their mission to build computers for those who would not otherwise have access. Digital Inclusion. Their organization is one of only a handful in the country, and it's right here in Maine. For the estimated 70,000 Maine households that don’t have a computer, this is a time of unprecedented isolation. At give IT. get IT., their mission to provide “digital inclusion” in the form of low or ...
35th Anniversary Episode!
August 13, 2020 16:57 - 26 minutes - 30.3 MBMike, Matt and Tamara reflect on the 35th anniversary of the business. The discussion includes evolution of technology, business technology, tech support, dial-up, backups, long-term clients, managed services, IT recycling, our fabulous BTS staff and more!
How the Pandemic Changed How Business is Done
July 23, 2020 21:08 - 25 minutes - 28.9 MBMatt, Mike and Tamara talk about how business (BTS as well as clients') has been changed by the pandemic and remote working. For more information email [email protected] or visit www.btsmaine.com
STEM Topic Series - Monica Wright
July 03, 2020 15:24 - 35 minutes - 80.5 MBTamara chats with Bath Middle School Science Teacher Monica Wright about STEM curriculum in classroom and beyond. Bath Middle School: https://mhs.rsu1.org/o/bath-middle-school Chewonki: https://chewonki.org Ecology School: https://theecologyschool.org KELT: https://www.kennebecestuary.org Maine Career and Education: https://www.educatemaine.org/ IntWork: https://www.intwork.co Monica Wright Award Article by Nathan Strout BMS students during crab data collection on the coast of...
STEM Topic Series - Maggie Cano
June 29, 2020 13:41 - 27 minutes - 63.3 MBTamara and Maggie Cano, network engineer at BTS, chat about Maggie's history with technology, coding at 5 years old, women in STEM and recognizing biases. Links to articles referenced: https://www.sciencemag.org/careers/2019/04/mixed-messages-about-women-s-representation-science-and-missing-piece-picture - https://www.bizjournals.com/bizwomen/news/latest-news/2019/02/more-than-40-percent-of-women-leave-stem-jobs.html?page=all - https://www.aauw.org/resources/research/the-stem-gap/ ...
STEM Topic Series - Elijah Slocum
June 25, 2020 17:35 - 24 minutes - 56.4 MBTamara chats with Elijah Slocum, rising Sophomore at the University of Maine at Orono, about his involvement with STEM programming in high school, Sea Perch competition, college and everyday life. This is Episode I of a 3-part series. The aquatics robotics entry of Elijah's team. Elijah's High School Sea Perch team.
Law Enforcement Technology
May 16, 2020 14:27Tamara interviews career law enforcement professionals from the state of Maine regarding the use of technology in police work, and how it has evolved over the last 30 years. Chief Mike Field of the Bath, Maine PD. Sheriff Joel Merry of Sagadahoc County. Karen Hamiton, Computer Administrator for Lincoln County. The discussion includes the following topics: Technology related to the filing of paperwork, typewriters, micro-fiche, copy paper, radar, radio, cellular, wifi, communic...
Rural Internet Technology
April 27, 2020 16:26 - 27 minutes - 31.4 MBMatt shares his knowledge about rural internet options. Pertinent during the time of COVID-19 when so many are working and learning from remote locations. Links to resources referenced: Connect ME @ Maine.gov Connect ME Executive Summary Mobile Must Have Where Matt got his Data Plan and lots of information on the topic. https://5gstore.com/ Where Matt purchased equipment. Please feel free to email [email protected] with questions. Visit us online and find all previous...
Celebrating 1 Year of the Podcast
March 26, 2020 16:10 - 40 minutes - 41.3 MBWe've passed one year with the I.T. Sucks Podcast! This episode is a highlight reel of sorts, touching on many of the topics we covered over the past year and sharing some of the laughs as well! For more information or to suggest podcast topics, email [email protected] or visit www.btsmaine.com
A Valentine to the BTS Family!
February 14, 2020 19:19 - 15 minutes - 14.9 MBThis month we share the love with our BTS family. Staff members answered some poll questions and we're sharing some of the answers, and for some, in their own voice! It's a great way to get to know our stellar team! To learn more about us, visit www.btsmaine.com Questions? Email [email protected] Below are the full poll answers for most of the staff! In celebration of our 30th year in business, we circulated a poll amongst the staff to get a little insight into their history, e...
Tech Resolutions for 2020
January 27, 2020 21:06 - 16 minutes - 16.6 MBMike, Matt and Tamara talk tech resolutions. Actions you can take annually to maintain a healthy network, tasks you should get IT professionals help to accomplish, and a few tidbits more on the fun side. As promised... Here's a link to a Waterproof Keyboard Here's a link to the fun "IT shaming" resolution post: Tech Resolutions For more information or to share your thoughts, email [email protected] or visit www.btsmaine.com. Listen, subscribe, share! Thanks!
Bonus Episode: Iranian Cyber-Attacks Expected
January 08, 2020 01:17 - 11 minutes - 11.9 MBMatt and Tamara sit down for a brief chat about a current newsworthy topic, the very real potential for Iranian hackers to increase malicious activity on United States financial, municipal, personal and business cyber targets in response to recent events. (https://www.nbcnews.com/news/world/airstrike-kills-top-iran-general-qassim-suleimani-baghdad-airport-iraqi-n1109821) For more information, read pertinent content via the links below from Homeland Security, Washington Post and CNBC. Al...
Gifts for the Geek in Your Life
December 19, 2019 17:28 - 30 minutes - 30.1 MBMike, Matt and Tam talking geeky gifts! Here are links with more information on many of them! Smart Home Tools: Leviton Decora Smart Switch: https://www.leviton.com/en/products/brands/decora Video: https://youtu.be/yV2vj_TDdhw Vera: https://getvera.com/pages/apps Ring Doorbell: https://ring.com Sonos Wireless Speakers: https://www.sonos.com Auto Diagnostic tool/app: https://www.obdsoftware.net/software/obdfusion Tech Touch Gloves: shorturl.at/kuvFT Star Trek Door Chim...
Rachel Frost of JPMA
November 14, 2019 17:37 - 25 minutes - 23.4 MBRachel Frost of JPMA Online Training is our first guest on the I.T. Sucks Podcast! Mike, Matt and Tamara ask Rachel questions about her history in the industry, the history of JPMA and how changes in technology over the last two decades have effected online training/elearning. For more information, visit www.jpmaweb.com and www.btsmaine.com If you have any questions or are interested in being a guest on the podcast, email [email protected]
Tech Horror Stories!
October 09, 2019 14:16 - 30 minutes - 31.3 MBMike and Tamara chat about scary tech horror stories for Halloween month! Lost data, Black Mirror, Scary Basement scenarios and more! Don't let these things happen to you! Contact [email protected] for more information! www.btsmaine.com
Mobile Apps for Business and Fun!
September 13, 2019 18:03 - 32 minutes - 32.5 MBMatt, Mike and Tamara chat about mobile apps for business productivity and security, as well as personal favorites for home and fun. For more information on this and business technology support, visit www.btsmaine.com Questions? Interested in being on the podcast? Email [email protected]
Data Loss, Encryption and Disaster Recovery, Part II
August 29, 2019 19:13 - 19 minutes - 20.3 MBBecause there's a lot more to say about Disaster Recovery preparedness, Mike, Matt and Tamara continue the discussion. Are you and your business ready for a crisis? Listen and find out! For more information visit www.btsmaine.com
Data Loss, Encryption & Disaster Recovery, Part I
July 23, 2019 16:39 - 15 minutes - 16.4 MBThe folks from Burgess Technology Services chat about Data Loss, Encryption and Disaster Recovery as it relates to your business. For more information, visit www.btsmaine.com *********************************** Burgess Technology Services is a comprehensive technology company providing Managed IT Services, Network Design & Analysis, Help Desk Support, Cloud Services including Managed Backup, as well as Security Awareness Training, Disaster Recovery Solutions, Vulnerability Testi...
Medical Industry Technology Support
June 18, 2019 15:01 - 17 minutes - 18.5 MBBTS owners Matt Rice and Mike Dorr discuss how technology support for the Medical industry differs (and is the same) as for other industries. HIPAA, medical, business technology, tech support, tech security. For more information, visit www.btsmaine.com or email [email protected]
Credit Union Technology
May 16, 2019 20:07 - 11 minutes - 11.5 MBOwner Mike Dorr chat with Tamara about how supporting Credit Unions with Technology Services is different (and the same) as other industries. Discussions of technology security, regulations and tools. For more information on Burgess Technology Services, visit www.btsmaine.com or email [email protected]
Municipal and Government Technology Support
April 15, 2019 15:59 - 12 minutes - 14.2 MBTamara and Matt discuss what is different about supporting Municipal and Government clients with their technology needs. TRIO, Voter Registration, Vehicle Registration, Law Enforcement, Correctional Facilities as well as Local, County and State Government. Managed Services, Technology Security. BTS Managed Services
Security Awareness Training
March 25, 2019 20:14 - 17 minutes - 18.9 MBTamara Lilly and BTS owner Mike Dorr discuss security awareness when it comes to business technology. What types of training and testing are available to keep employees and your business network safe from viruses, malware, ransomware and more. For more information, email [email protected] or visit Burgess Technology Services at www.btsmaine.com Related: https://www.burgesstechnologyservices.com/business-it-support-services/security-awareness-training/
Email Attacks, Scams and Phishing
March 25, 2019 20:02 - 17 minutes - 18.1 MBTamara and BTS owner Matt Rice discuss vulnerability to email attacks, scams, phishing and spearphishing and how to avoid getting caught. Clear tips as to how to avoid compromising your computer and business network. Suggestions for technology security awareness. For more information, email [email protected] or visit Burgess Technology Services at www.btsmaine.com Related blog posts: https://www.burgesstechnologyservices.com/burgess-technology-blog/phishing-attempts-continue-to-ri...
Windows 7 Support Expiring
March 25, 2019 19:50 - 13 minutes - 13.8 MBTamara and BTS owner Mike Dorr discuss the expiration of Windows 7, Server 2008 and other softwares. How this affects business technology and how one can plan to meet these milestones effectively. Also some discussion on end of life for hardware. For more information, email [email protected] or visit Burgess Technology Services at www.btsmaine.com Related blog posts: https://www.burgesstechnologyservices.com/burgess-technology-blog/windows-7-extended-support-expiring/ https://w...
Introductory Episode, Burgess Technology Services
March 18, 2019 15:32 - 16 minutes - 16.5 MBMike, Matt and Tamara from Burgess Technology Services introduce themselves, the company and the IT Sucks podcast. The podcast will shed some light on business technology for non-techies. Experts for nearly 35 years in business technology, BTS offers network administration, managed service, programming, installation, consulting, security awareness training and more. For more information, visit www.btsmaine.com