Latest Retailbusiness Podcast Episodes
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224. The Science Behind Entrepreneurial Emotions with Master Certified Coach, Neill Williams
Savvy Shopkeeper Retail Podcast - June 20, 2024 11:00 - 39 minutes ★★★★★ - 125 ratingsDid you know that up to 99% of the decisions we make are subconscious? Since our decisions drive our behaviors, it’s crucial that we learn to make more of our decisions consciously rather than subconsciously! In today’s episode, I’ve invited my coach, Neill Williams, to share the science behin...
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223. Five Tips for Becoming a Better Leader
Savvy Shopkeeper Retail Podcast - June 06, 2024 11:00 - 23 minutes ★★★★★ - 125 ratingsAs your indie retail business grows, leading a team becomes a crucial part of your store owner responsibilities. And while being a leader may not come naturally, being a better leader is thankfully a skill that you can cultivate. In today’s episode, I’m sharing the five essential skills you c...
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222. Build Success Brick by Brick: Crafting a Strong Foundation for Your Store
Savvy Shopkeeper Retail Podcast - May 23, 2024 11:00 - 17 minutes ★★★★★ - 125 ratingsLet’s face it: being an indie retail store owner isn’t easy. There are shipments to bust, products to merchandise, backstock to organize, floats to reconcile, and tasks to delegate. Beyond the day-to-day operations, there are even more high-level tasks that eat at your time and brain power, l...
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221. Managing Vendor Relationships: Friends or Colleagues?
Savvy Shopkeeper Retail Podcast - May 16, 2024 11:00 - 22 minutes ★★★★★ - 125 ratingsFor indie retail store owners who run vendor or consignment-style stores, there’s an extra layer of work on top of running a store: managing vendor relationships. Vendors at these stores normally rent a specific booth or section of the store to display their products. And while each vendor is...
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220. Ways To Encourage Customers to Pay in Cash & Cash Safety Tips
Savvy Shopkeeper Retail Podcast - May 09, 2024 11:00 - 23 minutes ★★★★★ - 125 ratingsEncouraging your customers to pay in cash is not only great for your business (buh-bye, credit card transaction fees!), but great for your community. Accepting cash diversifies payment options, keeps money out of banks’ deep pockets, and gives people without bank accounts access to goods and ...
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219. Tips for Temporary Store Closings, Both Planned and Unplanned (Free Customer Communication Checklist!
Savvy Shopkeeper Retail Podcast - May 02, 2024 11:00 - 22 minutes ★★★★★ - 125 ratingsHave you ever decided to shop small, confirmed store’s hours online, driven over to the store…only to find a “sorry, we’re closed” sign hanging on the door? That frustration you’ve felt in that moment is NOT what you want to give to your customers in case of a temporary store closing! Communi...
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218. Impromptu Episode with Personal & Savvy Shopkeeper Updates
Savvy Shopkeeper Retail Podcast - April 25, 2024 11:00 - 22 minutes ★★★★★ - 125 ratingsWith Q1 of 2024 behind us, it feels like a good time to share some impromptu Savvy Shopkeeper updates. There have been a lot of changes within my business and personal life, and I’m excited to share them with you! Listen in to hear about leaving my retail store behind, finishing my coaching ce...
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217. The Instagram Ratio No One Talks About + A Helpful Instagram Optimization Checklist for Store Owners
Savvy Shopkeeper Retail Podcast - April 18, 2024 11:00 - 19 minutes ★★★★★ - 125 ratingsPosting on Instagram can feel exhausting and overwhelming, especially as a retail store owner with a million other things on your plate. That’s why I’m sharing a metric for you to track that can make your social media efforts feel worth it—and that no one else is talking about! Listen in to le...
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216. Build Your Leadership Strength with Shelli Warren of Stacking Your Team
Savvy Shopkeeper Retail Podcast - April 11, 2024 11:00 - 36 minutes ★★★★★ - 125 ratingsBetween an upcoming leadership month in Master Shopkeepers and wanting to share how I’m learning to lead the Savvy Shopkeeper team, leadership has been top of mind for me. That’s why I was so excited to chat with Shelli Warren, the founder of Stacking Your Team. After a 25-year stint at Procto...
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215. What I Learned From The 2024 Savvy Shopkeeper Survey
Savvy Shopkeeper Retail Podcast - April 04, 2024 11:00 - 24 minutes ★★★★★ - 125 ratingsFrom plugging your retail profit leaks to scaling your indie retail business, this year’s Savvy Shopkeeper survey covered a bit of everything. I’m excited to share the results with you, especially because it might show you what’s possible for your store. I’m also sharing how you can attend...
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214. How to Buy Inventory for a Retail Store: Open with Faire (NEW Program)
Savvy Shopkeeper Retail Podcast - March 28, 2024 11:00 - 20 minutes ★★★★★ - 125 ratingsIf you’re an Aspiring Shopkeeper, figuring out how and where to buy wholesale inventory is a crucial step towards opening your store’s doors. Luckily, there’s a program that makes it super easy to curate, order, and buy inventory for a retail store: Open With Faire. Built by one of the most r...
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213: What’s Possible In Independent Retail
Savvy Shopkeeper Retail Podcast - March 21, 2024 11:00 - 19 minutes ★★★★★ - 125 ratingsAs indie retail store owners, it’s all too easy to focus on the negative. We’re always thinking about which stores are closing, what’s to blame for industry-wide difficulties, and how each new hurdle might lead to our store failing. And while our glass-half-empty view isn’t surprising (we’re ...
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212. Doing It Scared with Kate Simpson of Cerulean
Savvy Shopkeeper Retail Podcast - March 14, 2024 11:00 - 30 minutes ★★★★★ - 125 ratingsKate Simpson, owner of Cerulean of Cape Cod, was always a maker and a nurturer. She created her own jewelry, sold it at weekend markets, and even had a spot at a vendor-based retail store, all while working full-time as a nurse. Eventually, though, she wanted to take the entrepreneurial leap i...
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211. Six Bookkeeping Tips for Independent Retailers
Savvy Shopkeeper Retail Podcast - March 07, 2024 12:00 - 32 minutes ★★★★★ - 125 ratingsBookkeeping is crucial for any business, and indie retailers are no exception! It's the key to understanding your finances, making smart choices, and pushing your biz forward. Today, I’m sharing six bookkeeping tips from a recent live lesson I taught to Master Shopkeepers. Listen in to learn ...
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210. A Natural Disaster Relief Program & Tips for Retailers by Heart on Main Street
Savvy Shopkeeper Retail Podcast - February 29, 2024 12:00 - 28 minutes ★★★★★ - 125 ratingsHurricanes, earthquakes, floods, and other natural disasters are on the rise. Thankfully, Heart on Main Street is there to support independent retail businesses when disaster strikes. After growing up on the wholesale side of retail, Patrick Keiser founded Heart on Main Street to provide indi...
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209. Too Many Tabs Open On Your Laptop? Five Tips for Web Browser Efficiency
Savvy Shopkeeper Retail Podcast - February 22, 2024 12:00 - 20 minutes ★★★★★ - 125 ratingsOur laptops are not only an extension of our physical workspace, but often an extension of our minds. Digital clutter in the form of tons of too many tabs and multiple windows can bog us down. But there are ways to increase your web browser efficiency—and just as with other key systems for in...
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208. Five Takeaways From Attending AmericasMart As An Observer
Savvy Shopkeeper Retail Podcast - February 15, 2024 12:00 - 21 minutes ★★★★★ - 125 ratingsAfter many years of attending AmericasMart as a buyer, this year was my first time attending as an observer. It was fascinating to chat with members of the Savvy Shopkeeper community, spot market trends, and be a fly on the wall at showrooms! In today’s episode, I’m sharing my five key take...
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207. 2024 Savvy Shopkeeper Survey + Tips for Receiving Surveying Responses From YOUR Customers
Savvy Shopkeeper Retail Podcast - February 08, 2024 12:00 - 17 minutes ★★★★★ - 125 ratingsAsking your customers for feedback can be scary—trust me, I know! Most years, I ask my customers and community to complete the Savvy Shopkeeper survey. While getting feedback directly from the people I serve can be nerve-wracking, it’s an overwhelmingly positive experience. Read on to learn...
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206. Relay Financial: A Cash Flow Tool for Independent Retailers
Savvy Shopkeeper Retail Podcast - February 01, 2024 12:00 - 19 minutes ★★★★★ - 125 ratingsManaging cash flow is a difficult task for most indie retail store owners, but it doesn’t have to be! I’m excited to share a virtual banking solution that helps you automate your cash flow management: Relay Financial. When I first read Profit First, I was skeptical. The cash flow management sy...
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205. A Free ChatGPT Resource Guide for Retailers
Savvy Shopkeeper Retail Podcast - January 25, 2024 12:00 - 12 minutes ★★★★★ - 125 ratingsFor indie retailer store owners, tasks like writing product descriptions, planning promotions, and mapping out quarterly plans can take a LOT of mental energy—especially after a full day of running your store. That’s where my Free ChatGPT Resource Guide comes in handy! This empowering guide w...
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204. Embracing Community: The Power of Choosing Local Bookshops Over Big Box and Online Retailers
Savvy Shopkeeper Retail Podcast - January 18, 2024 12:00 - 16 minutes ★★★★★ - 125 ratingsSupporting the shop local and shop small movements has always been a core value of mine. One way I was failing at that, however, was with my book-buying habits. Instead of supporting local bookshops, I often bought books with 1-click checkout at Amazon. Thankfully, I’ve discovered a new way t...
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203. Entrepreneurial TV Shows Inspiring Me Right Now
Savvy Shopkeeper Retail Podcast - January 11, 2024 12:00 - 15 minutes ★★★★★ - 125 ratingsAfter the hustle and bustle of the holidays, it can be nice to take a brain break before diving into the planning and goal setting we need to do for the year ahead. Sometimes, a little motivation and inspiration can be helpful, too! Personally, I enjoy watching TV shows to give myself a brain...
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202. What’s Working On Social Media NOW for Retailers with Crystal Vilkaitis
Savvy Shopkeeper Retail Podcast - January 04, 2024 12:00 - 39 minutes ★★★★★ - 125 ratingsFor many indie retail store owners, digital marketing doesn’t come naturally. With the ever-changing social media landscape, a constant stream of new features, and best practices that vary from platform to platform, it can be difficult for retailers to parse what’s worth the effort (and what’s b...
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201. How To Stop The Fear of Discounting Inventory or Hosting Clearance Events
Savvy Shopkeeper Retail Podcast - December 28, 2023 12:00 - 25 minutes ★★★★★ - 125 ratingsFor independent store owners, the fear of discounting inventory is very real—especially when they’ve got dead stock hanging around! It’s all too common for shopkeepers to have lots of negative thoughts about dead stock, discounting, and what those things mean about them. But if you can change...
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Bonus Episode: A New Announcement and What's Ahead In 2024
Savvy Shopkeeper Retail Podcast - December 26, 2023 12:00 - 13 minutes ★★★★★ - 125 ratingsI'm here with a bonus episode, post-Christmas, to share an announcement and what's ahead for me and the Savvy Shopkeeper community in 2024! Kathy Cruz is an Independent Retail Coach who helps store owners work smarter, profit more, and grow their brick and mortar businesses. Connect with Kathy...
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200. My Personal Journey to Emotional Adulthood
Savvy Shopkeeper Retail Podcast - December 21, 2023 12:00 - 21 minutes ★★★★★ - 125 ratingsWhen you first hear the term “emotional adulthood,” you might think it’s connected to when our brains finish developing in our mid-twenties. But emotional adulthood has everything to do with your awareness of how your thoughts affect your feelings—and very little to do with when your brain fi...
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199. Retail Business Forecasting: Will Your Retail Business be Sowing, Inching, Growing, or Exploding in 2024?
Savvy Shopkeeper Retail Podcast - December 14, 2023 12:00 - 20 minutes ★★★★★ - 125 ratingsWith 2024 approaching, now is the time to start your retail business forecasting! If you’ve never done this process before, today’s episode will walk you through the first step: looking at the commitments you’ve already made, the trips you’ve already booked, and any events you know are on th...
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198. Changing Business Models: Reasons to Change (or NOT Change!) Your Retail Business Model
Savvy Shopkeeper Retail Podcast - December 07, 2023 12:00 - 16 minutes ★★★★★ - 125 ratingsNew Year, new store? If you’re like most independent retail store owners, a new year can feel like the perfect time to make a fresh start by reworking your product lines, introducing a new category, revamping your staffing…or even changing business models. But before making such a drastic cha...
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197. The Shopkeeper’s Marketplace: A Post-Black-Friday Sale Event
Savvy Shopkeeper Retail Podcast - November 30, 2023 12:00 - 15 minutes ★★★★★ - 125 ratingsThe Savvy Shopkeeper online shop has been revamped, renamed…and is relaunching with a Post-Black-Friday sale event! Introducing The Shopkeeper’s Marketplace: an online shop just for indie retailers. Full of useful digital products, merch, and swag, it’s the perfect spot for indie retail store...
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196. A Gratitude Exercise: 10 Things I'm Thankful For in 2023
Savvy Shopkeeper Retail Podcast - November 23, 2023 12:00 - 15 minutes ★★★★★ - 125 ratingsI’m not a big gratitude journaler. I rely on my journal when I need to get things out of my head, which helps me gain clarity and see the complete picture. But there is a straightforward gratitude exercise I love, and today, I’m sharing it with you. Listen in to learn why this simple gratit...
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