Latest Retail technology Podcast Episodes
A Season of Moments
Infinite Shelf - An Omnichannel Podcast by Future Commerce - August 29, 2023 11:00 - 48 minutesFrom discussions on leadership, brand strategy, pop culture moments, and unique takes on how it’s all intertwined, Ingrid and Orchid brought a meaningful and fun season together. In this last episode of the season, Phillip and Brian join Ingrid to share their favorite moments and what made Seaso...
Don't Ignore Your Fans
Infinite Shelf - An Omnichannel Podcast by Future Commerce - August 08, 2023 11:00 - 46 minutesIngrid and Orchid sit down to dish out their hot takes on what is happening in the news. Does Threads have what it takes to survive? Did Instant Pot “sh*t the bed” when it came to customer retention and repeat sales? Did Vanmoof invest too much money into a niche market? Tune in to find out. Ba...
What's in Your Closet?
Infinite Shelf - An Omnichannel Podcast by Future Commerce - August 01, 2023 11:00 - 52 minutesIs it possible for a brand to actually change consumer perception? Are you thinking about your values before you hit the order button? Do influencers affect your purchasing habits? Erika Dyer, Producer at Future Commerce and Infinite Shelf, joins Ingrid and Orchid to offer a Gen Z perspective on...
Human-Centric Leadership
Infinite Shelf - An Omnichannel Podcast by Future Commerce - July 25, 2023 11:00 - 40 minutesNothing is better than a great leader, but also nothing is worse than a poor leader. It takes humility and kindness to lead well, and a great leader must learn the importance of putting ego and insecurities aside for the greater good. Enter the million-dollar question: Are great leaders born to ...
The Growth v. Profitability Cage Match
Infinite Shelf - An Omnichannel Podcast by Future Commerce - July 18, 2023 11:00 - 37 minutesGet ready for an epic showdown as Ingrid and Orchid step into the ring to explore the ultimate cage match between profitability and growth! It's a no-holds-barred battle. Can both profitability and growth survive this ruthless brawl, or will one be forced to tap out? Brace yourself for bone-cr...
The Work Love Languages
Infinite Shelf - An Omnichannel Podcast by Future Commerce - July 11, 2023 11:00 - 26 minutesLet’s be honest, we ALL have “internal hurdles” in our work life. Whether CEO or intern, problem-solving and effective communication can be a challenge. How can we overcome these issues…besides a weekly therapy session? Enter in: The Work Love Languages. We all know “The 5 Love Languages” to bet...
Dear Ingrid and Orchid
Infinite Shelf - An Omnichannel Podcast by Future Commerce - June 27, 2023 11:00 - 38 minutesIt’s Ask Me Anything Day here on the Pod and Orchid and Ingrid drop some great advice in today’s episode. Could Toys R Us have survived if they adapted? Is the Age of the Influencer coming to an end? Tune in to hear your questions answered and check out our Instagram @_infiniteshelf for a post-e...
Succession IRL
Infinite Shelf - An Omnichannel Podcast by Future Commerce - June 20, 2023 11:00 - 37 minutesThere comes a time when every DTC company hits the pause button and asks, “What’s next?” Cue the Patrick Bateman and Kendall Roy mergers and acquisitions quotes. If acquisition does end up being an option, when you cede power as a founder, will you be happy with what the new parent company decid...
Fake Relatability
Infinite Shelf - An Omnichannel Podcast by Future Commerce - June 13, 2023 11:00 - 34 minutesHave you ever seen an influencer trying to be relatable with their 20 step morning routine and just…immediately unfollowed? Welcome to the club! Join Ingrid and Orchid today as they talk fake relatability, aspirations, and understanding what your brand is fundamentally. Plus, stick around for an...
Old-school vs. New School
Infinite Shelf - An Omnichannel Podcast by Future Commerce - June 06, 2023 11:00 - 41 minutesWith so many recent changes in media, it’s important to remember that media does indeed change, but it doesn’t ever go away. Who is going to rule the new class of media, of brand development, of DTC? What is DTC today and how are we approaching it and what do we keep from the DTC heyday into its...
Millenni-olds and Gen Z-ers
Infinite Shelf - An Omnichannel Podcast by Future Commerce - May 30, 2023 11:00 - 41 minutesThere have been many noticeable changes in the workplace over the past few years. How does your brand authentically align with your values? How do you build that in a way that is authentic and meaningful while still being professionals? How do you use how you show up to work and the norms of tha...
“Direct With Consumer”: The Power Dynamic Shift from Brand to Consumer
Infinite Shelf - An Omnichannel Podcast by Future Commerce - May 23, 2023 11:00 - 35 minutesWelcome to Season 3! Infinite Shelf is back and Orchid Bertelsen, Chief Operating Officer at Common Thread Collective, is joining Ingrid as co-host this season, and there is much to discuss this season. What do we do with DTC next? What is that balance between making it feel like you have a dial...
It's a Wrap
Infinite Shelf - An Omnichannel Podcast by Future Commerce - May 16, 2023 11:00 - 50 minutesLooking back over the scope of Season 2 of Infinite Shelf, starting with some real problem-solving situations with great guests who shared willingly about their experiences and moving into the second part of the season about how we connect as humans and how that relates to the brand, Philip and ...
Memory
Infinite Shelf - An Omnichannel Podcast by Future Commerce - November 23, 2022 12:00 - 28 minutesWhy is it that memories of your grandma’s cereal offerings can be such a powerful and nostalgic memory? Ingrid and Kiri talk about the power of memory when it comes to content and commerce and how this element of our human experience can be such a beautiful way for brands to build a legacy that ...
Purpose
Infinite Shelf - An Omnichannel Podcast by Future Commerce - November 16, 2022 12:00 - 31 minutesThere has never been a time like now where customers expect such a relationship and purpose from brands. How are brands to think about this and handle this well while staying true to who they are? And how many consumers are actually driven to purpose-focused brands? Like a Downton Abbey Valet ...
Curiosity: The Underutilized Human Trait
Infinite Shelf - An Omnichannel Podcast by Future Commerce - November 09, 2022 18:21 - 26 minutesContinuing on our journey through the ten key human experiences that make us who we are and how that relates to content and commerce and brands that we are a part of and that we love to consume, today's episode is all about the human characteristic of curiosity. How can curiosity be understood a...
Creativity and Storytelling
Infinite Shelf - An Omnichannel Podcast by Future Commerce - October 31, 2022 11:00 - 35 minutesAlthough the audience may change, storytelling is a human trait that is underestimated and very powerful for brands. BUT, how does a brand stay within the proper boundaries of who they are and who their audience is without overstepping into cringe-ville? How Much is Too Much? The need for crea...
Community Building & Belonging
Infinite Shelf - An Omnichannel Podcast by Future Commerce - October 26, 2022 11:00 - 38 minutesWe are social beings who need community and long to create meaning through the relationships in our life. How do we interact with brands, consumers, and the products surrounding us to really engage with each other? Listen as Kiri and Ingrid dive into the human need for community and belonging. ...
This Is Vulnerability - Part 2
Infinite Shelf - An Omnichannel Podcast by Future Commerce - October 12, 2022 11:00 - 26 minutesThis is the second part of a 2-part conversation! If you haven't had a chance to listen to part 1 yet, head over to Infinite Shelf Season 2 Episode 5. What is Infinite Shelf? It represents the humans on one side of the shelf that’s being stocked and prepared and the humans on the other side th...
This is Vulnerability, Part 1
Infinite Shelf - An Omnichannel Podcast by Future Commerce - October 05, 2022 11:00 - 21 minutesWhat is Infinite Shelf? It represents the humans on one side of the shelf that’s being stocked and prepared and the humans on the other side that are buying and participating. Where has Ingrid been over these past few months and why is she back? Listen in as she shares and introduces her new co-...
Overcoming Bad Press
Think Retail - September 29, 2022 15:00 - 20 minutes ★★★ - 1 ratingNo brand is immune to falling from grace even beloved brands have come under fire for both serious misconduct and things that are completely beyond their control. Some have managed to regain consumer confidence while others stumbled for years or even completely faltered. In today's conversation, ...
Understanding Customer Segmentation
Think Retail - September 01, 2022 15:00 - 20 minutes ★★★ - 1 ratingUnderstanding your target consumer is key to success, doesn't matter what industry you're in. With the many tools available today to gather data about consumers, the ability to create a clearer picture of your customers and how they might fall into different categories has never been stronger. Ho...
Social Media Trends in Retail
Think Retail - July 14, 2022 14:00 - 29 minutes ★★★ - 1 ratingSocial media is constantly evolving. Something as little as removing the number of likes can make a big difference in the way users respond to a post. Just when marketers feel like they figured it out, a new platform, a new trend, or a tweak to the algorithm switches it all up again. Today, we...
Building Connection Through Community Post-COVID
Think Retail - May 26, 2022 14:34 - 27 minutes ★★★ - 1 ratingThese days we're all a little bit sensitive, maybe a little more than ever, and we really need a sense of connection. Community is one of those words that can be misused, but one of the positive things that happened during the pandemic was community building. Whether it was in a branded virtual ...
The Future of Retail in Communities
Think Retail - April 28, 2022 16:00 - 31 minutes ★★★ - 1 ratingCOVID is no longer preoccupying our lives as it was three years ago. Now, the war in Ukraine and the destabilization of the world economy are creating more uncertainty. It may seem like there are just too many things to worry about. And for retail brands that have been anticipating a celebratory...
008 - Store Grouping - A Guide
KIVALUE Retail Technology Podcast - April 19, 2022 14:15 - 17 minutesStore Grouping - A Guide
“Metaverse is Just the Internet Now” (Live from ShopTalk 2022)
Infinite Shelf - An Omnichannel Podcast by Future Commerce - April 06, 2022 11:00 - 40 minutesCome At Me PacSun Everything and everyone is all about the metaverse right now. Brian is starting to think that the “metaverse is just the internet now.” Maybe it is, hence why some think NFTs, crypto, and bitcoin are part of the metaverse as well. When we think about DTC we have to remember ...
[Bio]hacking Privacy Updates (Feat. Lauren Berlingeri and Katie Kaps, Co-Founders of HigherDOSE)
Infinite Shelf - An Omnichannel Podcast by Future Commerce - March 29, 2022 11:00 - 46 minutesThe Pain of Privacy Updates and Acquisition Tracking HigherDOSE strikes an interesting balance between Wellness, Biohacking, and Tech. Their products are rooted in research to help their customers really get the most out of HigherDose products. We all know that the new iOS privacy updates and ...
Problem Solving Masochists - AKA Amazon Experts (With Gabi Viljoen, VP of Amazon Strategy for Garden of Life)
Infinite Shelf - An Omnichannel Podcast by Future Commerce - March 18, 2022 11:00 - 46 minutesWorkshopping the launch of a “Brand New Item” LIVE, ON AIR: Gabi is an Amazon guru, and the VP of Amazon Strategy for Garden of Life, a wellness company on a mission to empower extraordinary health “The great thing about Amazon is it is the window into the mass market.” -Gabi There are some p...
The Caring CEO’s People Dilemma (Feat. Joe Fisch, CEO of Wine Access)
Infinite Shelf - An Omnichannel Podcast by Future Commerce - March 08, 2022 12:00 - 1 hourWorkshopping for the Future Joe Fisch is the CEO of Wine Access, a web platform that makes it easy to discover wines through expert curation and their satisfaction guarantee. Wine Access is all about curation, content, and customer service. Joe believes that these three things are the core to ...